# Data Energy

### Posts

#### 1 in 5 customers switch energy provider in 2018
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5.8 million UK customers switched their energy provider last year, a 6% increase on 2017.
Approximately 1.7 million customers moved away from the “Big Six” to small or mid-tier suppliers, with 100,000 switches taking place in December alone, making up 21% of switches for the month.

“It is positive to see such high levels of energy switching – particularly when compared to other sectors – with one in five customers switching supplier in 2018. My hope remains that, with the recent introduction of the price cap, we don’t see this element of competition undermined and switching levels fall, as is predicted in Ofgem’s impact assessment.
 
“With winter in full swing, I urge everyone to get in touch with their supplier or have a look online to make sure they are on the best energy tariff for them, whether that be on price, service or green considerations. More importantly, as the temperatures fall, consumers should ensure their house is energy efficient – for example checking that it is well insulated – which is the best way to keep energy bills down in the long run.”

Lawrence Slade, Chief Executive, Energy UK
For more information and advice, contact one of our Energy Managers today on 01279 810120.
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#### 14001 Accreditation Audit underway due to be completed
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14001 Accreditation Audit underway due to be completed
Data Energy are pleased to have been audited to receive the 14001 Accreditation.
The ISO 14000 family of standards provides practical tools for companies and organizations of all kinds looking to manage their environmental responsibilities.
ISO 14001:2015 and its supporting standards such as ISO 14006:2011 focus on environmental systems to achieve this. The other standards in the family focus on specific approaches such as audits, communications, labelling and life cycle analysis, as well as environmental challenges such as climate change.
The ISO 14000 family of standards are developed by ISO Technical Committee ISO/TC 207 and its various subcommittees.
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#### 5 Essential Energy Bill Checks You Should Be Making
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Bill Validation – Why It’s Time to Stop Doing It Yourself

You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite.
Even the best-negotiated contract won’t protect you from billing errors – and they’re more common than you’d think. Incorrect rates, misread meters, VAT mistakes… they all add up. Left unchecked, these errors can cost you thousands – and take months to fix.
You could leave it to an annual reconciliation, but that often results in back billing headaches and long-winded disputes. Do it more frequently? It’ll drain your time and resources fast. That’s where a professional bill validation service makes all the difference.

How Bill Validation Works (When You Let the Experts Handle It)
At Data Energy, we check every bill against a rigorous 33-point checklist. That includes:

Rates billed vs. contract terms

Consumption vs. meter reads

VAT accuracy

And much more.

If something doesn’t add up, we take it straight to the supplier, manage the queries for you and only pass on validated bills to your accounts team.
Billing mistakes happen more often than you’d think. Incorrect VAT, contract discrepancies or supplier errors could be creeping into your invoices, costing you time and money.
Get the Checklist and make sure you’re paying what you expect for your utilities.
These 5 simple checks are the key to ensuring you’re paying what you expect for your utilities. They can, of course, be time consuming to complete manually, which is why considering a bill validation service can make all the difference, saving both time and money.

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Why It Matters

 Stops you from overpaying

 Saves time chasing suppliers

 Gives you peace of mind that everything’s accurate and above board

It’s easy to underestimate the time and complexity of doing this yourself.
Our advice? Download our Free Bill Validation Checklist below—and if it starts to look like a full-time job, you’ll know it’s time to call in the experts.
Download the Free Bill Validation Checklist
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We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
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The Ultimate Guide to Smarter Energy Management.
Cut costs. Reduce admin. Stay compliant.
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Managing utilities can be time-consuming and expensive – especially when billing errors, compliance pressures, and rising costs are involved.
Our free downloadable guide helps you take control with simple, actionable steps.
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Spot billing errors before they cost you
Save up to 15% with smarter procurement
Stay compliant with clear checklists and guidance

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Data Energy
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#### 6 million customers switch electricity supplier in 2020
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Latest figures published by Energy UK reveal that six million customers switched supplier in 2020, an average of 496,127 switches per month.
Switching levels were down 6.5% on 2019, which was a record year with 6.4 million customers choosing to switch electricity provider.
December’s switching figures were down 10.6% on 2019, with 464,449 switches recorded in the final month of 2020.
 
Emma Pinchbeck, Energy UK’s Chief Executive, said:
 

“During a year when everyone’s attention has, unsurprisingly, been on other issues, it’s encouraging to see six million customers changing supplier in 2020 and benefitting from the products and services on offer.
 
As we settle into a new year, there’s no time like the present for customers to get in touch with their supplier and check they’re on the right tariff for them to shop around for a better deal.
 
However, the best way to save on energy bills in the long term is to improve the energy efficiency of your home. This can save hundreds of pounds and make homes more comfortable to live in – all while cutting our contribution to climate change.”

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#### 6.4 million customers switch supplier in 2019
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It’s been revealed that 6.4 million UK customers switched electricity provider in 2019, an average of 12 switches per minute and a 9% increase on 2018’s figure of 5.8 million.
On average, over half a million customers switched supplier each month. April set a new monthly record, with 668,371 choosing to change supplier. December’s switching figures were up 12% on December 2018, with 519,343 switches recorded.
The figures, published today by Energy UK, show that small and mid-tier suppliers continue to gain customers from the ‘Big Six’, reporting a net gain of 1.5 million customers in 2019.
Audrey Gallacher, Interim Chief Executive at Energy UK said:

“With switching at a record high – with over 12 switches every minute in 2019 – it’s evident that competition continues to flourish in the retail market and customers are benefiting from new innovative products and services.
 
There are around 60 energy suppliers and the rapid market changes in recent years have now led to a point where we no longer have a ‘big six’”

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#### 7.4 million households to be affected by energy price hikes
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7.4 million households to be affected by energy price hikes
Four of the UK’s “Big Six” have announced a price increase this year, predicted to affect 7.4million households.
Energy giant British Gas was the first to declare the change, with 4.1 million customers predicted to be hit with a 5.5% increase from the 29th May. Scottish Power, EDF and Npower followed, announcing price hikes that will send gas and electricity bills soaring by approximately £64 per year.
Figures predict an additional £393.8 million will be paid towards energy bills once the increases come into effect, with British Gas alone predicted to bill customers £246 million more than last year.
Consumers whose energy contracts are due to expire are at risk of being rolled onto extortionate Standard Variable Rates, typically costing an additional £181. Post price hike, these rates are set to increase further by around 23% and at around £226.
If you’re aware that your energy contract is due to expire shortly, or you haven’t switched in the past 12 months, you could be at risk. Speak with one of our Energy Managers today on 01279 810120 for more information and advice.
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#### All new builds to be ‘zero carbon ready’ by 2025
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Last week, the government published draft regulations aimed to make all new homes ‘zero carbon ready’ by 2025.
Launched as the Future Homes Standard in October 2019, the consultation proposed a ban on gas boilers in new builds from 2025, to be replaced by low-carbon technologies such as heat networks.
Changes to Part L (energy) and Part F (ventilation) of the Building Regulations expect new homes to produce 75-80% lower carbon emissions compared to current levels by 2025, with new builds expected to produce 31% lower emissions by 2021 as part of an ‘interim uplift’ in Part L standards.
Existing homes will also be subject to stricter requirements to make them more energy efficient, including the replacement of windows and technologies such as heat pumps, cooling systems and fixed lighting.
Housing Minister Christopher Pincher said:

“Improving the energy performance of buildings is vital to achieving net zero emissions by 2050 and protecting the environment for future generations to come.
 
The radical new standards announced today will not only improve energy efficiency of existing homes and other buildings but will also ensure our new homes are fit for the future, by reducing emissions from new homes by at least 75%.
 
This will help deliver greener homes and buildings, as well as reducing energy bills for hard-working families and businesses.”

Julie Hirigoyen, Chief Executive at the UK Green Building Council, said:

“We are pleased to see confirmation that the Future Homes Standard will mean new homes will have carbon dioxide emissions 75-80% lower than those built to current building regulations, though its regrettable that the Standard won’t be implemented until 2025, despite it being widely trailed that it would be brought forward to 2023.
 
We also welcome the interim 31% threshold later this year, which puts us on a path to the Future Homes Standard.”

In June 2019 the UK became the first major economy in the world to commit to net zero carbon emissions by 2050.
Domestic heat is recognised as one of the biggest contributors to UK carbon emissions. To achieve net zero carbon emissions by 2050, all UK homes will need to be decarbonised in the next 30 years.
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#### April breaks electricity switching record
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Last month 668,371 electricity customers switched supplier, a 34% increase on April 2018 and the highest number of switches ever recorded.
Latest figures bring the total number of switches to over two million to date this year, an increase of 18% in comparison to the same period last year.
The average electricity bill has increased by approximately £117 for millions of customers since the introduction of Ofgem’s price cap, prompting customers to switch to smaller suppliers.
 
Lawrence Slade, Chief Executive at Energy UK said:

It is very positive to see that record numbers of customers continue to move to a new supplier in search of a better deal, and we must remember Ofgem’s figures also show many more each month move to a better deal with their current supplier.
 
So, I would encourage everyone to get in touch with their supplier, or have a look online, to see if there is a better deal for them, whether that is on price or the type of tariff you are looking for.
 
And, at a time when we are facing a climate challenge on a global scale, it is important for all of us to look at our energy use and ensure our homes are energy efficient. This is the best way to keep your energy bill down while also reducing your carbon footprint so you can help save money and the planet.

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#### BEIS backs Ofgem as heat network regulator
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In 2018, a study by the Competition and Markets Authority (CMA), found that whilst heat networks are effective towards cutting carbon emissions, the absence of a regulator means residents aren’t benefiting from equivalent standards of protection to that of gas and electricity customers.
Research suggests that despite the introduction of the Heat Network (Metering and Billing) Regulations in 2014, one in seven consumers are dissatisfied, citing problems including lack of information and issues with billing and pricing.
The Department for Business, Energy and Industrial Strategy (BEIS) are proposing several measures in a new consultation, designed to support the development of low-carbon heat networks across the country. Within the consultation, BEIS support the appointment of Ofgem as heat network regulator, to introduce customer protection measures.
Charlotte Owen, Heat Policy Officer of The Association for Decentralised Energy (ADE) said:

“In 2050, heat networks will represent a significant proportion of UK heating, and as such should be replaced on an equal footing with other utilities. Consumer protection is a significant part of this.
 
The proposed introduction of statutory undertaker rights, which will reduce costs, provide greater certainty around planning and place heat networks on an equal footing with other utilities, is a very welcomed move by government”

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#### BEIS Committee launches decarbonising heat in homes inquiry
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The Business, Energy and Industrial Strategy (BEIS) Committee has launched an inquiry into decarbonising heat in UK homes.
The Committee will analyse the Government’s Buildings and Heat Strategy due in November, considering the priorities and timescales required to decarbonise domestic heat as part of the UK’s net zero commitments.
Currently, homes account for 15% of UK carbon emissions and less than 5% of heat is from low-carbon heat sources. To achieve net zero carbon emissions by 2050, all UK homes will need to be decarbonised in the next 30 years.
 
Darren Jones, Chair of the Business, Energy and Industrial Strategy Committee, said:

“Achieving the Government’s net zero target demands that we move to decarbonising all buildings by 2050. Decarbonising heat in homes will be central to this ambition but the scale, cost and complexity of the challenge is considerable, and it is vital that we begin to map out the steps which will be needed to move away from traditional gas boilers in homes across the country.
 
The Government has announced a heat strategy for later this year. As a Committee, we will want to use our inquiry to scrutinise these plans and ensure we have a long-term policy for heat that gets to grips with the challenges ahead of us, the issues around cost and technology, and around protecting consumers and the fuel poor, and enables the UK to seize the potential for new jobs and industries while helping the UK meet its net zero commitments.”

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#### Beyond Metering: How PPD Data Can Optimise Your Heat Network
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This article, How PPD Data Can Optimise Your Heat Network, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Let’s Talk PPD: The Power of Non-Traditional Data
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In the world of data collection, capturing data is the name of the game. But what happens when that data doesn’t come from a heat or water meter?
It’s easy to get tunnel vision chasing kilowatt-hour (kWh) and cubic metre (m³) readings – trust me, I live for it now. It’s a far cry from where I was five years ago, crawling through lofts wiring lighting circuits.
But as I’ve learnt, not all valuable data comes from traditional metering.
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Not All Data Is Created Equal
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Systems like PPD (Power Proportional Distribution) or VRF (Variable Refrigerant Flow) give us crucial insight into performance, demand, and efficiency – without delivering standard consumption values.
This kind of data isn’t about usage totals. It’s about system behaviour. It can show how efficiently heating or cooling is being delivered, flag flow issues, and even help predict faults before they happen.
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Beyond Billing: Data That Empowers Optimisation

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PPD and VRF data doesn’t just support billing – it empowers optimisation.
At Data Energy, we don’t just collect numbers; we help you make sense of them. Whether it’s traditional metering, smart diagnostics, or tackling complex VRF systems, we tailor data solutions that make your network more efficient, transparent, and compliant.

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Ask Yourself: Are You Understanding the Full Picture?
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So, the next time you’re reviewing your system, ask yourself:
Are we just billing accurately, or are we also understanding system performance?
If you’re unsure where to start or what’s possible, get in touch.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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Stay up-to-date

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If you found this useful; we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### Boris’ cabinet: Alok Sharma appointed Business and Energy Secretary
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After reshuffling his cabinet this morning, Prime Minister Boris Johnson has appointed Alok Shama as Secretary of State for Business, Energy and Industrial Strategy (BEIS), replacing Andrea Leadsom.
Sharma, MP for Reading West and former International Development Secretary, will also serve as chair of the COP26 climate change summit, due to take place in Glasgow this November.
The conference is considered as the most significant gathering on climate change since the Paris Agreement was signed in 2015, and is expected to attract over 30,000 delegates from around the world.
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#### Boris’ cabinet: Andrea Leadsom appointed Business and Energy Secretary
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After sacking over half of Theresa May’s old cabinet yesterday, new Prime Minister Boris Johnson has appointed Andrea Leadsom as Secretary of State for Business, Energy and Industrial Strategy (BEIS).
Previously serving as Energy and Climate Minister (May 2015 – July 2016) and Environmental Secretary (July 2016 – June 2017), Leadsom replaces Greg Clark who served as Business and Energy Secretary for the last 3 years.
 
Ms Leadsom said:

It’s a great honour to be appointed as Secretary of State for Business, Energy and Industrial Strategy, supporting UK businesses as we make our way in the world once we’ve left the European Union and of course also tackling the vital issue of global climate change and I really look forward to getting stuck into the work.

 
Claire Perry, former Energy and Clean Growth Minister, has been appointed as President of COP26.
 
Ms Perry tweeted:

Delighted to accept new PM’s offer to become COP26 President working closely with him but in order to do the job properly I suggest that I relinquish the broader Clean Growth and Energy Portfolio and he has agreed.
 
It’s been such a privilege to work with so many amazing civil servants in @beisgovuk to deliver the Clean Growth Strategy, The PPCA (Powering Past Coal Alliance), Smart export (guarantee), offshore wind deal and COP26 bid. Thank you.

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#### Bridge the Gap: Why Data, Metering and Billing Should Be Top of Every Property Manager’s List
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This article, Bridge the Gap: Why Data, Metering & Billing Should Be Top of Every Property Manager’s List, kicks off a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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You Can’t Manage What You Can’t Measure

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If you’re managing or connected to a heat network, you’ve probably heard terms like “accurate data” or “billing compliance” thrown around. But what do they actually mean — and why should you care? 
The truth is, without reliable data, you’re flying blind. You can’t see what’s working, what’s going wrong, or where the money’s going. That’s when complaints creep in, billing goes wrong, and things get expensive — fast.
Because you can’t manage what you can’t measure — and getting this wrong is no longer an option.
So, let’s strip this back. Data collection isn’t just a technicality; it’s the foundation of a transparent and fair system. Accurate data ensures every kilowatt-hour (kWh) of energy is accounted for. When you know exactly what’s being used, where, and by whom, you gain visibility. And with visibility comes control, both for operators and residents.
Without it? You’re in the dark. Faulty reads, estimated bills, billing disputes, they all stem from poor data collection. You cannot manage what you cannot measure. If you don’t know what’s being used, where, and by whom, you can’t take control — and neither can your residents. In a landscape where regulation, cost transparency and sustainability are under the spotlight, the reliability of your metering and data infrastructure is not just important, it’s essential.

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From Data to Disputes – Why You’re in the Firing Line
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Whether you’re a developer, managing agent, housing association or end user, the implications of poor metering and data collection are far-reaching. Residents may be overcharged or unfairly subsidising neighbours. Operators risk falling foul of mounting regulatory pressures. Managing agents often bear the brunt of resident dissatisfaction and are expected to explain discrepancies with no meaningful visibility. 
Getting it right is about more than compliance. It’s about fairness, accountability, and sustainability. It’s about building trust and having the tools to back it up. And as regulatory oversight expands, the risks of getting it wrong increase: reputational damage, financial penalties, and spiralling operational costs. 
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New Regulations, Higher Stakes

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Ever wondered how your communal heating system works, and how it might affect your utility bills? Our new resident-friendly guide explains it all in clear, simple language:
The landscape is changing fast. With Ofgem becoming the official regulator for heat networks, a new level of scrutiny is coming into play. Accuracy in billing, transparency in tariff setting, and demonstrable consumer protections are no longer optional. They will become legal requirements. And all of them rely on one thing: data.

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Heat Networks Must Now Meet Specific Standards:
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Metering data must be remotely accessible, with consumption tracking at both the apartment and system level
Billing must be based on actual usage (not estimates) and charges must be justifiable in the context of actual operating costs
Operators should be able to reconcile income with supplier costs on at least an annual basis
Preventative maintenance, leak detection, and energy efficiency checks must be actively tracked

These requirements are not just best practice. They’re about to become the law.
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How Ofgem Plans to Raise the Bar
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Ofgem’s objectives are clear: to introduce the same protections for heat network customers that already exist in the electricity and gas markets.
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That means:

Fair pricing, supported by demonstrable evidence
Transparent communication of tariffs and usage
A standardised complaints process
Right of redress for customers
Regular performance auditing

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Ofgem won’t prescribe how you manage your network, but they will expect evidence that you’re managing it properly. If your systems can’t produce accurate, timely, and traceable data, it will become increasingly difficult to justify your practices.
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Why Your Current Setup Might Not Cut It
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If your network was designed before these expectations existed, it may require upgrades. Meters may need to be replaced. Networks might require re-wiring or the addition of remote data loggers. Some sites may need a full audit of their existing data, tariffs, and asset base.
Modern heat networks are increasingly adopting solutions, such as LoRaWAN or wireless mbus to support remote meter readings. These technologies not only reduce manual reading costs but also provide operators with real-time insight into network performance, inefficiencies, and anomalies.
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This enables:

Faster fault detection
Better energy balancing
More accurate cost recovery
Fairer and more defendable tariffs

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Doing nothing is no longer viable. Whether through enforced legislation or resident pressure, change is coming.
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Tariffs Start with Data, Not Assumptions
So If You Can’t Prove It, You Can’t Charge It
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Tariffs are the financial engine of any heat network. But without quality data, the process of setting them becomes little more than guesswork. Tariffs must be reflective of real costs, including energy, maintenance, management fees, and losses.
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You need to know:

How much energy you’re buying
How much is being delivered to each apartment
What your system losses are
What operational costs are being recovered and from whom

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This is only possible with a structured, accurate metering strategy. It’s not just about installing hardware; it’s about creating a process that continually validates and refines your position.
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Tariff Accuracy Starts (and Ends) with Measurement
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So how essential is this data to calculating your tariff? It’s absolutely critical. Without granular consumption and system data, your ability to justify any billing decision crumbles. At a minimum, you need:
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Individual unit consumption data
System efficiency trends
Records of maintenance interventions
Fixed and variable cost breakdowns
Validation of supplier invoices

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Armed with this, you can build tariffs that are fair, transparent, and defensible. You’ll also be better positioned to withstand challenges, whether from residents, auditors, or regulators.
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Residents Need to Trust the Numbers
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At the end of this chain is the resident. Their experience of the heat network is shaped not by the technology but by their bill.
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They want to know:

Why their usage is what it is
What they’re paying for
That they’re not subsidising others
That the system is efficient and fair

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Accurate data supports this confidence. It builds trust. It allows residents to engage with their consumption and make informed choices. It reduces complaints, lowers billing queries, and builds credibility for the operator.
When billing is wrong or can’t be explained, confidence evaporates.
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Let’s Get This Right. Let’s Make This Fair.

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This isn’t just a regulatory challenge, it’s an opportunity to improve. With better systems, clearer data, and more informed residents, heat networks can become not only compliant but competitive.
Operators who get ahead of regulation will not only protect themselves, but they’ll also improve resident engagement, lower operational costs, and strengthen their long-term sustainability.

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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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#### Britain approaches coal-free fortnight
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Britain is set to break yet another coal-free record, as we approach the first coal-free fortnight since the Industrial Revolution.
This milestone exceeds the previous record set earlier this month, when Britain went an entire week without using coal to operate the national electricity system.
The news has been welcomed by industry professionals as a positive indication of how the electricity system is changing as more renewables come onto the grid.
This month, Britain has gone more than 624 hours coal-free – surpassing the total number of coal-free hours over the whole of 2017.
According to GridCarbon, as of Thursday morning Britain’s electricity needs were provided by:
Gas 25%
Wind 22%
Nuclear 17%
Solar 15%
Biomass 7%
*Figures do not include generation in Northern Ireland
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#### Britain breaks coal-free power record
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Britain broke its record for the longest continuous period without using coal over the Easter weekend, National Grid have confirmed.
The period exceeded 90 hours before ending on Monday, breaking last year’s record of 76 hours 10 minutes, and becoming the longest coal-free period since the industrial revolution over a century ago.
The sunny weather meant energy demand was low and allowed renewables such as solar panels to help power the UK for almost 4 days.
Less than 10% of the UK’s energy was powered by coal in 2018 and this is predicted to drop again this year. However, many warn that this is not enough, with coal largely being substituted by gas, another fossil fuel.
The Government has pledged to phase out the seven coal power plants by 2025, in attempt to cut greenhouse gasses, with the 2008 Climate Change Act requiring emissions to be reduced by 80% compared with 1990 levels by 2050.
Today 16-year-old Swedish activist, Greta Thunberg, is due to speak in the House of Commons and discuss the future of climate change with UK leaders.
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#### Britain goes coal-free for a week
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The UK has gone an entire week without using coal to operate the national electricity system, setting a new record.
National Grid confirmed that on the 1st May, the final coal generator came off the system, meaning Britain has reached over 168 hours coal-free.
In a first for the UK, the milestone has been welcomed by industry professionals, with many predicting that such coal-free periods will become the ‘new normal’ as more renewables come onto the grid.
The Government has pledged to phase out the UK’s seven coal power plants in attempt to cut greenhouse gasses, aiming for a zero-carbon power grid by 2025.
 
Business and Energy Secretary, Greg Clark said:

Going a week without coal for the first time since the Industrial Revolution is a huge leap forward in our world-leading efforts to reduce emissions but we’re not stopping there. To combat climate change and seize on the opportunities of clean growth, we’re phasing out coal entirely by 2025 and building a cleaner, greener energy system.
 
We lead the world when it comes to tackling climate change and we want to carry on breaking records, which is why we’ve put foundations in place to allow our renewables sector to thrive. We’re now on a path to become the first major economy to legislate for net zero emissions.

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#### British Gas doesn’t rule out further price hikes as profits drop
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British Gas, who had 4.3million customers on Standard Variable Tariffs (SVTs) at the start of the year, has been actively encouraging consumers to switch onto cheaper, fixed rates ahead of the SVT price cap coming into force. However, the existing 3.5 customers still on SVTs could see their energy prices rise once again, with profits reportedly dropping by 16% in the first half of 2018.
The energy giant increased tariffs by 5.5% earlier this year, in response to climbing wholesale costs, the expense of rolling out smart meters and the introduction of a price cap on pre-payment meters, with a cap on SVTs due to come into effect in December.
Parent company Centrica said:

“Energy prices continue to rise since we announced our price rise in April and a number of competitors have since increased prices. We are keeping the movement of wholesale energy prices and their impact on our cost of supply under review”.

The first half of the year has seen British Gas lose 340,000 accounts, representing approximately 270,000 customers.
These customer losses imply that more and more consumers are shopping around for cheaper energy tariffs, with 80 suppliers currently in the market for domestic customers. We previously reported that over half a million customers switched electricity supplier in May alone, a 13% increase from May 2017.
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#### Building Safety Act
The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell and ensures resident safety.
Please click below, for the official Government guidance.
https://www.gov.uk/guidance/the-building-safety-act
 

#### Burlington Gate | Case Study
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Overview
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Data Energy were appointed by Bruton Street Management to investigate the metering system at Burlington Gate, an innovative high-end residential development located in Mayfair.
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The Challenge
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The metering system was found to be consistently logging values far beyond expected thresholds. Data from a range of building services required processing before utility costs could be recharged accurately to residents.
A streamlined and highly efficient billing system needed to be established to ensure compliance with the Heat Network (Metering & Billing) Regulations 2014.
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Our Solution
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Data Energy facilitated communication between contractors to rectify metering discrepancies, preventing residents from being heavily overcharged. We were able to provide a streamlined billing system using remote and virtual metering, and detailed tariff setting to provide quality billing at reduced costs.
We secured competitive tariffs to ensure utility supply costs were kept to a minimum by default.
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The Impact
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Faults with the metering system were identified and rectified at no surcharge for the Managing Agent or Developer. Residents continue to benefit from accurate and transparent billing.
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“Data Energy were appointed to manage the heat metering and tenant billing and to ensure a smooth handover from the contractor. They provided us with a reliable, consistent service and have proved to be a responsive partner and key player to the success of this scheme. Their involvement at the initial handover stage has allowed us to identify issues with the heat network and without them I am sure that I would be spending infinitely more time on this instruction.
Data Energy are now involved with all of the heat networks within our portfolio, ensuring that we are able to fulfil our obligations to clients and developers. By working closely with Data Energy’s specialists, we can be confident that the handover from the developer will be seamless and satisfactory for all parties.
We have a dedicated Energy Manager who ensures that any queries are dealt with efficiently and in a timely manner, thereby enabling us to report with confidence to our clients at all times.
I now try and get Data Energy involved with new instructions as soon as possible. I couldn’t recommend them more as they continually provide us, our clients and our residents with an exceptionally high level of satisfaction.”
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#### CCC calls for total phase-out of gas boilers by 2035
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In its latest progress report, the Committee on Climate Change (CCC) has demanded a clear timeline for the phase-out of gas boilers by 2035.
The climate advisory body called for urgent policy to ensure low-carbon technologies, such as heat networks, can transition to the mainstream market in the next 15 years.
The CCC supports a targeted deployment of heat networks and heat pumps to around 1.5 million installations a year, to replace the majority of gas boiler demand by the early 2030s.
With domestic heat being one of the largest contributors to UK carbon emissions, UK homes must urgently switch away from fossil fuelled boilers. From 2025, all new build homes must have low-carbon heating systems installed.
Lord Debden, CCC Chairman, said:

“The UK is facing its biggest economic shock for a generation. Meanwhile, the global crisis of climate change is accelerating. We have a once in a lifetime opportunity to address these urgent challenges together.
 
The steps that the UK takes to rebuild from the COVID-19 pandemic can accelerate the transition to a successful and low-carbon economy and improve our climate resilience. Choices that lock-in emissions or climate risks are unacceptable.”

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#### Chairman Completes Half Marathon for Charity
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Recently, our very own Chairman, John Baker, took on the challenge of completing a half marathon for charity. His chosen cause was the David Nott Foundation, an organisation that plays a vital role in helping civilians caught in conflict zones.
 
The Foundation, led by the extraordinary war surgeon David Nott, trains surgeons to perform life-saving operations on civilians in areas affected by war, including Ukraine, Gaza, Syria and other regions of conflict.
 
John spent the summer preparing for this demanding run, dedicating his time and energy to getting fit. His efforts paid off as he completed the 13.1 miles in an impressive 2 hours and 4 minutes, keeping up an average pace of 10km/hour!
 
We are proud to have supported John’s efforts, and with the generosity of sponsors, he has raised over £3,000 for the David Nott Foundation. This donation will go directly towards helping train medical professionals who can provide essential surgical care in some of the world’s most challenging environments.
 
If you’d like to learn more about the foundation and its incredible work, visit www.davidnottfoundation.com or search for David Nott’s inspiring story. Every bit of support helps, and we couldn’t be prouder of John for taking on this challenge and making a difference.
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Data Energy
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#### Changes to OZEV Electric Vehicle Homecharge Scheme
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This year, the eligibility criteria for the Electric Vehicle Homecharge Scheme (EVHS) is changing.
Initially launched for homeowners in 2019, the scheme will be extended to Landlords, social housing providers and Building Owners, funding up to £350 of the cost of a charging socket. A maximum grant of up to £70k is permitted, with a limit of 200 applications per year, per applicant.
From the 1st April 2022, the Homecharge Grant will no longer be applicable for owners of single unit properties such as bungalows, detached, semi-detached or terrace housing. This means that applicants must have charge points installed by the 31st March 2022, with claims submitted to the DVLA by the 30th April 2022.
EVHS funding can still be claimed by those living in flats or rental accommodation with off-street parking and a qualifying electric vehicle, with a maximum limit of one application per person.
Following updates to the Building Regulations, all new homes are now legally required to have EV charging points installed. We understand that this is relatively new territory for Managing Agents, and our experts can support you through the process. Get in touch today!
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#### Chargeability Info Pack
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#### Chargeability Infographic
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Our Trusted Clients
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#### Christmas 2020
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Christmas Opening Times
Our office will be open as usual over the festive period
 
Wednesday 23rd December | 8:30am – 5:00pm
Thursday 24th December | 8:30am – 4:00pm
Friday 25th December | Closed
Saturday 26th December | Closed
Sunday 27th December | Closed
Monday 28th December | Closed
Tuesday 29th December | 8:30am – 5:00pm
Wednesday 30th December | 8:30am – 5:00pm
Thursday 31st December | 8:30am – 4:00pm
Friday 1st January | Closed
Saturday 2nd January | Closed
Sunday 3rd January | Closed
 
Wishing you a Merry Christmas and Happy New Year!
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#### Christmas Opening Times 2018
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#### Christmas Opening Times 2019
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#### Christmas Opening Times 2021
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Christmas Opening Times
Our office will be open as usual over the festive period
 
Thursday 23rd December | 8:30am – 5:00pm
Friday 24th December | 8:30am – 4:00pm
Saturday 25th December | Closed
Sunday 26th December | Closed
Monday 27th December | Closed
Tuesday 28th December | Closed
Wednesday 29th December | 8:30am – 5:00pm
Thursday 30th December | 8:30am – 5:00pm
Friday 31st December | 8:30am – 4:00pm
Saturday 1st January | Closed
Sunday 2nd January | Closed
Monday 3rd January | Closed
Tuesday 4th January | 8:30am – 5:00pm
 
Wishing you a Merry Christmas and Happy New Year!
 
 
 
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#### Christmas Opening Times 2022
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Christmas Opening Times
Our office will be open as usual over the festive period
 
Saturday 24th December |Closed
Sunday 25th December | Closed
Monday 26th December | Closed
Tuesday 27th December | Closed
Wednesday 28th December |8:30am – 5:00pm
Thursday 29th December | 8:30am – 5:00pm
Friday 30th December | 8:30am – 5:00pm
Saturday 31st December |Closed
Sunday 1st January | Closed
Monday 2nd January | Closed
Tuesday 3rd January |8:30am – 5:00pm
Wednesday 4th January | 8:30am – 5:00pm
 
Wishing you a Merry Christmas and Happy New Year!
 
 
 
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#### Christmas Opening Times 2023
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Christmas Opening Times for 2023
Our office will be open as usual over the festive period
 
Friday 22nd December | 08:30 – 17:00
Saturday 23rd December | Closed
Sunday 24th December | Closed
Monday 25th December | Closed
Tuesday 26th December | Closed
Wednesday 27th December | 08:30 – 17:00
Thursday 28th December | 08:30 – 17:00
Friday 29th December | 08:30 – 17:00
Saturday 30th December | Closed
Sunday 31st December | Closed
Monday 1st January | Closed
Tuesday 2nd January | 08:30 – 17:00
Wednesday 3rd January | 08:30 – 17:00
 
Wishing you a Merry Christmas and Happy New Year!
 
 
 
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#### CIBSE CP1 – Code of Practice
CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and maintaining heat networks to meet sustainability goals.
Please click below, for the official  Code of Practice guidance.
https://www.cibse.org/knowledge-research/knowledge-portal/cp1-heat-networks-code-of-practice-for-the-uk-2020-pdf
 

#### Client Satisfaction Survey 2019
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We’ve always worked closely with our clients to provide the complete energy solution – It’s what we’ve been doing for 27 years, and with great results.
Last week we issued our annual Client Satisfaction Survey, promising to utilise the results in order to improve our customer experience and identify any areas that could do with improvement.
 
We are proud to disclose the below results:
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Some additional comments:
 

Having dealt with Liz, Sian and Galina for several years, I cannot fault the service they provide. They are extremely efficient and responsive. They always manage to find a solution to any problems and explain technical matters to me or present ideas / products to clients.

I have found Elizabeth Lee to be very helpful at all times and I hope that her hard work is recognised.

Keep up the good work. Sian has been most helpful.

I have only been working with Samantha Dunn for a matter of weeks but am so far thoroughly impressed at her approach and that of her surrounding team whether this be dealing with general day to day matters or those of a more complex nature.

Sam & Adam have been extremely helpful assisting with the set up and handover of our new development in Croydon. Their advice and willingness to attend regular meetings is greatly appreciated.

Your services, in particular the heat network and heat billing is industry leading.

Very satisfied with all current services.

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#### Close The Gap: Your Route to Heat Network Compliance
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Getting You Ready for Ofgem’s New Heat Network Rules:
 
If you’ve been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and consultations over 2 years, it can be hard to understand the expected outcomes.Change is tough, and being on the receiving end is even tougher. You’re not alone, many stakeholders still don’t know what’s required – or how to prepare, but we’ve put together the best practice starting points.
We’ve also created a detailed self-assessment checklist, to help you identify gaps and prepare for Ofgem’s new rules. It covers everything from metering and billing to performance monitoring and customer protections so you can confidently prepare for the new regulations. It breaks down what you need to check, where gaps might be and what actions to take to stay compliant.
Key Areas Covered in the Checklist:
•   Metering and Data Collection: assessing the installation and functionality of meters and data recording systems.•   Tariff Setting and Billing: ensuring tariffs are fair, transparent, and reflective of actual costs.•   Maintenance and Performance: establishing protocols for regular maintenance and performance audits.•   Consumer Protection Measures: implementing systems to safeguard consumer interests and support vulnerable residents.
Taking a proactive approach now will help mitigate risks, avoid costly penalties and ensure seamless operations in an increasingly regulated market. Many of the next steps are straightforward wins, and in some cases, your billing or maintenance provider may already be covering key requirements. Compliance isn’t something to put off – it’s here to stay – but you may find that achieving it is far simpler than you initially expected.
Download Part 2 of our E-Guide and get access to your self-assessment questionnaire.
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We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
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Sign Up and Stay Ahead with Expert Guidance for Property Managers
Regular updates, insights and exclusive access to our industry events:
– Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
– Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
– Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.
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Data Energy
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#### CMA concludes that heat networks must be regulated
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Yesterday, the Competition and Markets Authority (CMA) published the final report of its 7-month study, concluding that Heat Networks should be regulated to protect UK customers.
Heat Networks currently provide approximately 2% of building’s heat demand, with 14,000 Heat Networks across the UK. To meet carbon targets, the Committee on Climate Change estimates that approximately 18% of heat will need to be generated by Heat Networks come 2050.
The CMA has concluded that for the majority, Heat Networks offer prices that are equal to or lower than the typical gas or electricity tariff, however privately owned or rented consumers seem to be paying more for heat through a Heat Network.
Therefore, the CMA have advised that Heat Networks must be regulated, suggesting that Ofgem is “well placed” for the position.
 
Once established, the regulator is recommended to:

Introduce the same level of protection for Heat Network customers as those on a gas and electricity tariff
Increase transparency so that residents are aware they are on a Heat Network, and clear agreements between customers and Heat Network Operators
Ensure customer awareness of what they are being charged for heat
Prevent developers from using cheap options in order to meet planning regulations, resulting in poorly designed, built and operated systems

 
The CMA has also issued an open letter to existing Heat Network Suppliers and Operators, outlining obligations under consumer and competition law, and recommendations to ensure compliance.
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#### Coal power to be phased out by October 2024
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The government has confirmed it has accelerated the timeline for phasing out unabated coal from the UK’s energy mix. From the 1st of October 2024, the UK will no longer use coal power to generate electricity.
The plan, confirmed today by Energy and Climate Minister Anne-Marie Trevelyan, brings forward the official phase out date by one year, from the original date of October 2025.
The government also confirmed it would introduce legislation enshrining the new phase out date in law “at the earliest opportunity”.
The UK’s dependence on coal power has diminished in recent years. Currently there are only three operational coal power plants in the country, all expected to be decommissioned by October 2024.
According to official data, coal accounted for just 1.8% of the UK’s total electricity mix in 2020, compared with 40% almost a decade ago.
Trevelyan argued the decision to bring the deadline forward was proof of the UK leadership on tackling climate change, arguing the accelerated timeline would also help drive faster progress towards the UK’s net zero emissions goals.
 

“Coal powered the industrial revolution two hundred years ago, but now is the time for radical action to completely eliminate this dirty fuel from our energy system.
 
Today we’re sending a clear signal around the world that the UK is leading the way in consigning coal power to the history books and that we’re serious about decarbonising our power system so we can meet our ambitious, world-leading climate targets.
 
The UK’s net zero future will be powered by renewables, and it is this technology that will drive the green industrial revolution and create new jobs across the country.”

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#### Coronavirus Update
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Dear Clients, Residents and Suppliers,
 
We are pleased to advise you that we are fully prepared for the lockdown coming into effect from midnight on the 4th November. Moves have been taken to arrange for employees to work from home where possible however the office will remain manned and you should not experience any change in your level of service from us.
All of our Health & Safety requirements have been carefully planned and rehearsed and we feel well placed to keep things going in the “new normal”.
Our mobile technical engineers are following government, NHS and Public Health England guidelines. This includes taking additional precautions such as wearing masks, hand washing before, during and after site visits and maintaining a safe distance at all times.
Our normal working hours have not been affected.
We extend our best wishes to you and your families during these uncertain times
Kind regards,
The Data Energy Team
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#### Countryside Properties | Testimonial
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Expert Guidance through Complex Challenges
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“What you want in a partner relationship is reliability, technical competence, and excellent communication – and Data Energy fits that description. Our work can involve unforeseen challenges that can be both technically complex and sensitive, and where expert advice is essential to meet technical compliance or complicated legislation.
 One such example occurred this year, when we sought the help of Data Energy to guide us through a minefield of statutory and mandatory regulations, all of which pertained to one of our ongoing developments. Using a clinical and methodical approach, Data Energy revealed to us where aspects of the works were yet to fully agree with certain regulations, giving us time to review options and to decide on practical solutions that would avoid negative repercussions. 
Within property development, the advent of heat networks presents a new challenge. There is a lot to learn and across our project teams we find consultants still learning about the optimal application of these installations, which intend to yield green, cost-effective solutions to our customers. As a consequence, the world is still waking up to the benefits of heat networks, and some parts of legislation are yet to reflect the technological progress that has been made. Data Energy have shepherded us through what could easily have been an arduous and costly exercise, and I would have no hesitation in recommending their service offering to others.“

Ben HuntAssociate Director (Development), Countryside Properties
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#### Court convicts France for failure to address climate crisis in historic ruling
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A Paris court has found the French state legally responsible for its failure to meet targets intended to reduce greenhouse gas emissions.
Billed the “affair of the century”, the case was brought by four environmental groups after an online petition was signed by 2.3 million people – the largest in French history, according to organisers.
The historic ruling found France guilty of “non-respect of its engagements” aimed at combating global warming.
Signed in 2016, The Paris Agreement aimed to limit global warming to less than 2C above pre-industrial levels. France, which brokered the agreement, pledged to reduce greenhouse gas emissions by 40% by 2030, and set itself the target of being carbon neutral by 2050.
However, NGOs accuse the government of exceeding its carbon budgets and not acting quickly enough to improve the energy efficiency of buildings or developing renewable energy.
France’s greenhouse gas emissions fell by 0.9% in 2018/19, when the annual drop required to reach its target is 1.5% until 2025, and 3.2% thereafter.
Jean-Francois Julliard, executive director of Greenpeace France, said:

“This is a historic win for climate justice. The decision not only takes into consideration what scientists say and what people want from the French public policies, but it should also inspire people all over the world to hold their governments accountable for climate change in their courts.”

In February last year, plans for a third runway at Heathrow Airport were ruled illegal as they failed to consider the UK’s commitments to the Paris Agreement.
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#### COVID-19: Business Continuity
As coronavirus (also known as COVID-19) continues to spread, we would like to explain how we are responding to the global health crisis.
Coronavirus Business Continuity

We have robust contingency plans in place and a dedicated team who are responsible for monitoring the situation and implementing the plans as necessary.
We have implemented the advice of the authorities across our offices, as well as put measures in place to ensure our mobile workers are compliant.
If you are aware of infection in your immediate area, and we have an engineer or representative due to visit you in the coming days, please help us contain the virus by informing us prior to the visit. In these instances, we may have to make alternative arrangements.

Working from Home

The majority of our office systems and services are cloud based.
We do not need to be in our office locations in order to fully support our services
We have a VoIP platform that enables staff to make/receive calls from home, so there will be no disruption to our ability to take service calls from customers.
All employees will have personal or company laptops available if required, using secure connections and two factor authentication.

Coronavirus Communication to Employees

We are using our own company intranet site to keep our employees updated:

Displaying a live news feed from BBC News – Health
Prominently showing best practice advice for hygiene
Coronavirus awareness video
Keeping a more formal Q&A updated with common questions that we see being directed at our management teams

Where travel is required, all precautions will be considered
UK Government’s guidance on specified countries and areas
Video conferences will replace meetings where possible. (incl external visitors to our office)
We are following NHS guidance specifically:

Symptoms and preventing spread
Self identification

Self-Isolation
Self-isolation will take place when any member of the company has been:

Exhibiting symptoms
In receipt of medical advice to self-isolate
Confirmed as being in contact with a coronavirus carrier; or
Visiting a restricted area in the last 14 days for any reason

We wish you all the very best in your business, and trust this disruption is short-lived for the benefit of all.
Kind regards,

Rupert Mackay
Managing Director

#### COVID-19: Update
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On the 23rd of March, the government outlined new measures to help tackle the spread of Coronavirus. To safeguard our staff and services, our office is now temporarily closed with the majority of staff able to work from home.
It’s pretty well business as usual and staff can be contacted via the usual channels. Working hours have not been affected and our office number and direct dials remain in operation.
We’ll continue to closely monitor the situation and follow government guidelines.
We wish you well during these unprecedented times.
Thank youData Energy Management Services Ltd
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#### Data Energy & GoCardless | Making Energy Payments Simpler
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We’re delighted to announce the successful pilot launch of our partnership with GoCardless, as Data Energy adopts Recurring Pay by Bank to make paying for energy simpler, more reliable and more convenient for our customers.
The partnership was officially announced by GoCardless, with the press release outlining how the technology is helping us simplify billing and improve the payment experience for our clients.
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Making payments simpler
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Recurring Pay by Bank takes that experience a step further.
Powered by open banking, the technology will allow flexible meter top-ups to be automated, removing the need for customers to remember to make manual payments. This can help reduce the risk of unexpected service interruptions while allowing customers to retain control over their payments.
For Data Energy, automation also means reducing the time our teams spend manually tracking and administering payments, allowing us to focus more of our time on supporting our clients.
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Making headlines across the industry
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We’ve also been delighted to see the partnership featured across the financial and banking sectors.
The announcement has been covered through publications by:

FinTech Finance News

Financial IT

The Paypers

IT Brief

Open Banking Expo

This demonstrates the wider interest in how new payment technology can improve the experience of managing and paying for energy.
For us, that recognition is particularly exciting because this isn’t about introducing technology for technology’s sake. It’s about finding practical ways to improve customer experiences and make heat networks simpler to manage.
As the heat network sector continues to evolve, we’ll keep looking for opportunities to combine our industry expertise with innovative technology to deliver better outcomes for our clients and their residents.
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Latest News
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#### Data Energy are taking on the Berkeley68 Challenge!
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To celebrate South Quay Plaza, the latest development and tallest tower built to date by the Berkeley Group, Data Energy are racing to the top (68 stories, 1,250 stairs) to raise money for the Berkeley Foundation.
 
Our aim is to raise £1,000 for the foundation, to support communities and young people across London and the South East of England. The team would be most grateful for your support (no matter how big or small) towards raising money for such a great cause.
 
To support the Data Energy team, who will be taking on the challenge on Friday 27th September, please click below. Many thanks for your support.
 
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#### Data Energy awarded ‘Highly Commended’ at the Property Management Awards
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We’re delighted to have been awarded ‘Highly Commended’ for Professional Services Team of the Year at the Property Management Awards.
Hosted by News on the Block, the awards celebrated its ninth anniversary at Finsbury Square on the 23rd November.
We’re immensely proud to have been recognised for our contributions to the industry, specifically by supporting Managing Agents through our holistic Heat Network offering.

 

 
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#### Data Energy awarded ‘Highly Commended’ at the Property Management Awards
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We’re thrilled to have been awarded ‘Highly Commended’ for Professional Services Team of the Year at the 2019 Property Management Awards.
Hosted by News on the Block, the awards celebrated its tenth anniversary at HAC London on the 22nd November.
We’re immensely proud to have been recognised for our contributions to the industry, specifically by supporting Managing Agents through our holistic Heat Network offering.
 
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#### Data Energy becomes member of Ombudsman Energy Broker ADR Scheme
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We are pleased to announce that Data Energy is now a member of the Ombudsman Services Energy Broker ADR Scheme, a new programme that will enable microbusinesses to resolve disputes with energy brokers via an independent body.
Following a ‘Microbusiness Strategic Review’, Energy Regulator Ofgem decided that energy suppliers will only be able to work with brokers that are members of a qualifying dispute resolution scheme.
The service is dedicated to helping suppliers and brokers improve their service, processes, and customer experience in order to build trust and confidence.
Ombudsman Services is a purpose-led, not for profit organisation that has been providing independent dispute resolution services across the energy, communication, and parking sectors since 2002. Its mission is to build trust by ensuring that businesses treat customers fairly.
Ombudsman Services resolves disputes between energy suppliers/brokers and their customers. Their independent, impartial service takes into account both the rules and regulations and what is fair and reasonable.
Find out more: https://www.ombudsman-services.org/sectors/energy-brokers
Membership number: C35DATA01
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#### Data Energy joins ARCO Affiliate Network
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We are delighted to announce that we have joined the ARCO Affiliate Network as a Heat Network provider within the UK retirement sector.
ARCO, or the Associated Retirement Community Operators, is the main body representing the UK’s Retirement Community sector, formed in 2012 by its founder members.
ARCO strives to promote confidence in the sector, raise awareness of the Retirement Community model and increase the volume and quality of expertise within the sector.
We’re also pleased to announce that we will be speaking about ‘unlocking the latent profit in energy generation assets’ at the Technology and Development Forum on the 21st of May.
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#### Data Energy shortlisted as PWMAs Finalist
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We are delighted to announce that Data Energy has been shortlisted as a finalist for Professional Services Team of the Year at the PWMAs.
The award celebrates companies who go the extra mile to support Managing Agents, providing services that enable smooth and efficient running of properties.
Organised by Property Week, the awards will take place at Grosvenor House on the 1st November and promises to be a fantastic night.
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#### Data Energy Shortlisted for ‘Best Company to Work For’ at the 2025 TELCA Awards
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Data Energy Shortlisted for ‘Best Company to Work For’ at the 2025 TELCA Awards

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We’re thrilled to share that Data Energy has been shortlisted for ‘Best Company to Work For’ at the 2025 TELCA Awards!
The TELCAs celebrate the very best in the UK energy industry, recognising the people and businesses driving progress across the sector. To be named among the finalists is something we’re incredibly proud of – because it highlights the culture we’ve built together.
At Data Energy, we care deeply about our clients, colleagues and the communities we serve. We take responsibility for our work, put people first, and are always looking for ways to learn, grow and improve. Most importantly, we work together – supporting each other and celebrating the successes that come from true collaboration.

As Senior Energy Manager and Team Lead, Stephanie Shute, put it:

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“This recognition is a real testament to the incredible people who make up our company – your hard work, collaboration, and commitment create the culture that makes this such a fantastic place to work every single day.”
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The winners will be announced on 26th November 2025 at the Underglobe in London, and we can’t wait to celebrate with all the other finalists.
Whatever the outcome, being shortlisted for this award is something we can all be proud of.

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Data Energy
[/et_pb_text][et_pb_cta title=”Seamless solutions for metering, billing, energy procurement, and data collection, delivering better services to your residents” button_url=”/” button_text=”Find out more” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_font_size=”40px” background_enable_color=”off” custom_button=”on” button_alignment=”left” custom_padding=”0px|0px|0px|0px|true|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTY4In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_cta][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### Data Energy shortlisted for H&V News Awards 2020
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We’re delighted to have been shortlisted for Small Company Achievement of the Year at the H&V News Awards 2020.
Held at Grosvenor House on the 30th April, the awards will celebrate a wealth of talent and innovation within the heating and ventilation industry.
We’re incredibly honoured to be recognised for our contributions to the industry, particularly through our heat metering and billing offering.
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#### Data Energy shortlisted for Heat Network Project of the Year
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We’re thrilled to announce that we have been shortlisted for Heat Network Project of the Year at the Network Awards.
Organised by Network Magazine, sister publication to Utility Week, the awards will celebrate the very best in UK energy networks, from engineering excellence to stakeholder engagement.
We’re immensely proud to have been recognised for our contributions to the industry and look forward to attending the awards on the 26th of March at the Hilton Birmingham Metropole.
 
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#### Data Energy shortlisted for Industry Provider of the Year
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We are delighted to have been shortlisted for Industry Provider of the Year at this year’s ARMA Ace Awards.
Hosted by The Association of Residential Managing Agents, the awards celebrate excellence and exceptional achievements of the industry’s leading figures.
We’re incredibly proud to have been recognised for supporting property managers through our holistic Heat Network offering, as the UK looks to decarbonise and tackle the escalating climate crisis.
The awards will be held at Tobacco Dock on Friday the 5th July.
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#### Data Energy shortlisted for Innovation of the Year
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We’re delighted to be finalists in the Innovation of the Year: Dashboards, Insight and Trading category at The Energy Awards 2021.
Held at Grosvenor House on the 22nd of September, the awards will celebrate the achievements of the industry, bringing together over 500 energy professionals – from suppliers to brokers to technology providers.
We’re incredibly proud to have been recognised for our unique building services analytics suite, which is facilitating the optimisation of heat networks across London and the South East.
Garnering acclaim from customers, trade bodies and the government alike, our innovation creates a quadruple win:
– Reducing energy use
– Abating carbon emissions
– Cutting residents’ heating bills
– Identifying day-to-day operational issues
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#### Data Energy shortlisted for Professional Service Provider of the Year
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We’re thrilled to have been shortlisted for Professional Service Provider of the Year at the 2019 Property Management Awards.
Hosted by News on the Block, the awards will celebrate its 10th anniversary at HAC, Central London on the 22nd November.
We’re immensely proud to have been recognised for our contributions to the industry, in particular for our Heat Network offering to Managing Agents.
 
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#### Data Energy shortlisted for Professional Service Provider of the Year
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We’re delighted to announce that we have been shortlisted for Professional Service Provider of the Year at this year’s Property Management Awards.
We’re immensely proud to have been recognised for our contributions to the industry, specifically by supporting Managing Agents through our holistic Heat Network offering.
Hosted by News on the Block, the awards will celebrate its ninth anniversary on the 23rd November at Finsbury Square with the theme ‘Christmas in New York’.
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#### Data Energy shortlisted for The Decentralised Energy Awards
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We’re  delighted to have been shortlisted for the Domestic Award at The Decentralised Energy Awards 2019.
Hosted by The Association for Decentralised Energy (ADE), the awards recognise and celebrate those involved in decentralised energy, including Alton Towers, Cambridge University and Newcastle’s Innovation Park.
We’re incredibly proud to have been recognised for our ESCO-Lite offering for managing agents, as the UK looks to decarbonise and tackle the escalating climate crisis.
The awards will be held at Guildhall on Thursday the 31st October.
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#### Data Energy take on the Berkeley68 Challenge
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On Friday, we celebrated Berkeley Group topping out South Quay Plaza by taking on the Berkeley68 Challenge.
The tallest tower built to date by the Berkeley Group, runners scaled 68 stories and 1,250 stairs to raise money for the Berkeley Foundation.
The event saw solo runners and of teams of 2 and 4 race for the fastest time, in the hope to be crowned Berkeley68 Number 1.
We’d like to thank everyone who sponsored our team towards raising money for such a great cause.
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#### Data Energy wins Best Sustainability Innovation
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We’re delighted to have won Best Sustainability Innovation at the Housing Digital Innovation Awards 2022.
Held at Edgbaston Cricket Ground on the 10th February, the awards celebrated the dedication, talent, and unrelenting drive of those striving to make UK housing a place of continued innovation and excellence.
We’re incredibly proud to have been recognised for our unique analytics suite, which is facilitating the optimisation of heat networks across London and the South East. Garnering acclaim from customers, trade bodies and the government alike, our innovation creates a quadruple win:
– Reducing energy use
– Abating carbon emissions
– Cutting residents’ heating bills
– Identifying day-to-day operational issues
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#### Data Energy wins Professional Service Provider of the Year at the PWMAs
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We are delighted to announce that Data Energy won Professional Services Team of the Year at the Property Week Management All Stars!
Held at Grosvenor House on the 1st November, the awards celebrated excellence across all sectors of real estate management.
Data Energy are honoured to have been recognised for our contributions to the industry, specifically by supporting Managing Agents through our holistic Heat Network offering.
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#### Data Energy wins Proptech Solution of the Year
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We are delighted to announce that Data Energy won Proptech Solution of the Year at the ARMA Ace Awards!
Hosted by The Association of Residential Managing Agents (ARMA) at Old Billingsgate on Friday 17th June, the awards celebrated excellence and exceptional achievements of the industry’s leading figures.
We’re honoured to be recognised for our contributions to the industry, specifically for our data collection and analysis technology which is optimising heat networks across the UK.
Implemented across our portfolio of heat network clients, our innovation and resulting optimisation measures have created substantial annual savings, including 12.6 million kWh of gas, 2,644 tonnes of CO2, and £918k for residents.
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#### Data, Dialogue and Doing It Properly
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This article, Data, Dialogue and Doing it Properly, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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If you strip heat networks back to their fundamentals, they are actually very simple. 

Generate heat efficiently. 
Distribute it reliably. 
Measure it accurately. 
Bill it fairly. 

Yet most of the issues we see across existing residential schemes don’t come from catastrophic plant failure. They come from weaker links further downstream, usually around data visibility, billing transparency and resident confidence. 
Franklin House in Grimsby is a strong example of that.  The generation side of the scheme, delivered alongside Worcester Bosch, was robust. The plant was professionally specified and installed. 
From a mechanical perspective, the backbone of the network was solid.  But as is often the case on retrofit and legacy schemes, the data layer hadn’t evolved at the same pace as the plant. 
And in 2026, that matters. 
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Why Data Is the Real Backbone
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There’s a misconception in parts of the industry that once the boilers are commissioned and the flow temperatures are stable, the hard work is done.  It isn’t. 
Without structured, resilient consumption data, a heat network operator is effectively operating with partial sight. You might know what’s leaving the plant room, but you don’t necessarily know how it’s being distributed, consumed or reconciled at dwelling level with confidence.  That creates risk. 
Risk in billing.  Risk in compliance.  Risk in resident trust.   
At Franklin House, the requirement wasn’t simply “collect meter readings”. It was to design a data collection architecture that was reliable, scalable and capable of supporting a seamless billing environment, without creating unnecessary disruption in an occupied residential building. 
That last point is crucial. 
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The Practical Constraints of Retrofitting
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When you look at traditional hard-wired M-Bus systems, they absolutely have their place. In new-build schemes where cable routes are planned from day one, they can be effective and robust  But in existing multi-storey residential blocks, retrofitting structured cabling can be invasive, expensive and inflexible. 
Running new containment through communal risers, navigating fire-stopping, dealing with legacy infrastructure all while residents are living in the building,  introduces complexity very quickly. 
You can solve the data problem and create a disruption problem at the same time. 
That’s why, at Franklin House, we took a different approach. 
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Designing the LoRaWAN Infrastructure
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We implemented a LoRaWAN data collection protocol across the building. 
From a purely technical perspective, this allowed us to create a decentralised, wireless communication layer between the heat meters and a central gateway. Each meter transmits consumption data over long-range, low-power radio frequency, which is then securely aggregated and transferred into the billing environment. 
Why LoRaWAN?  
Because it offered the right balance between coverage, resilience and practicality for this specific building.  The reinforced concrete structure required strong signal penetration. The network needed to operate across multiple floors without reliance on continuous cable routes. 
The solution had to be scalable, allowing additional meters or assets to be integrated in the future without ripping infrastructure apart. 
LoRaWAN delivered that.  Signal testing confirmed reliable coverage throughout the building envelope. Gateway positioning was optimised to minimise blind spots and maximise redundancy. 
The architecture reduced single points of failure compared to centralised wired systems.  From an engineering standpoint, the result was a stable, resilient data layer underpinning the entire scheme.  But technology alone doesn’t define success. 
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Building a Seamless Billing Platform
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Data collection is only valuable if it feeds into something meaningful.  Once structured consumption data was being reliably transmitted, it was integrated into the billing platform to create a seamless, transparent charging structure. 
Residents would be billed based on actual recorded usage rather than estimates or inferred distribution models.  This has several advantages. 
Firstly, it improves fairness. Each dwelling is charged based on its own consumption profile. 
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Secondly, it improves reconciliation. Operators can compare generation figures against aggregated dwelling consumption to identify anomalies, losses or system inefficiencies.
Thirdly, it improves compliance readiness. As regulatory oversight increases across the UK heat network sector, schemes with structured, auditable data are better positioned to adapt. 
From my perspective, accurate data is not just about billing. It is about control. When you can see what is happening across your network in near real time, you move from reactive management to proactive optimisation. 
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The Real Challenge: Perception
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Technically, Franklin House progressed exactly as planned.  The greater challenge came from something far less tangible: perception. 
When residents were informed that billing would be supported by remote data collection, there was understandable hesitation. The phrase “remote monitoring” can trigger concerns around privacy and cost escalation. Without context, it sounds intrusive.  And if we are honest, the heat network sector has not always done a good job of explaining itself. 
Residents often inherit systems they did not choose. They receive terminology HIUs, primary circuits, standing charges that feels technical and inaccessible. 
If communication is limited, uncertainty fills the space.  At Franklin House, we made a conscious decision not to let that happen. 
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The Residents’ Meeting
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Rather than commissioning the system quietly and relying on post-installation documentation, we held a structured residents’ meeting. 
We explained, in plain language, what a heat meter actually measures: thermal energy consumption in kilowatt-hours. No behavioural tracking. No personal data extraction. No hidden surveillance. 
We broke down how tariffs are formed, separating standing charges from variable consumption charges. We clarified how accurate data protects residents from cross-subsidy and estimated billing. 
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We also addressed the wider context. 
Heat networks are becoming more regulated. Transparency is increasing. Structured data is not about increasing costs; it is about ensuring costs are distributed correctly. 
The tone of the room changed as the mechanics became clear.  Once residents understood that the system ensured they were only paying for what they used nothing more, nothing less… scepticism softened. 
This is the part of the project that doesn’t sit on a schematic diagram but arguably matters most. 
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Collaboration Done Properly
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Franklin House worked because roles were aligned.  Worcester Bosch ensured that the plant solution was technically robust, efficient and professionally delivered. 
Our responsibility was to ensure the data infrastructure supporting that plant was equally resilient and future-ready. 
Too often in our industry, plant, metering and billing are treated as separate conversations. 
Mechanical engineers focus on generation. Metering contractors focus on devices. Billing providers focus on statements. 
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But residents don’t see those silos. 
They see one system. 
At Franklin House, generation and data were treated as two parts of the same ecosystem. That alignment is what allowed the scheme to move from “operational” to “optimised”. 
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Lessons from Franklin House
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There are a few clear takeaways from this project. 
Firstly, data architecture should be considered as seriously as plant specification. If you design generation without designing visibility, you are embedding risk from day one. 
Secondly, wireless protocols such as LoRaWAN are not shortcuts. When designed correctly, they can provide resilient, scalable infrastructure particularly suited to retrofit environments. 
Thirdly, resident engagement is not optional. You can install the most advanced metering system available, but if residents do not understand it, confidence will always lag behind capability. 
And finally, collaboration across disciplines matters.
 Manufacturers, data specialists and billing providers need to operate as a coordinated unit rather than isolated contractors. 
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Final Thoughts
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Franklin House in Grimsby is not just a story about installing a LoRaWAN network.  It is a case study in aligning engineering, data and communication. 
Reliable generation provided the foundation.  Structured data collection provided visibility.  Clear engagement provided trust. 
When those three elements come together, heat networks stop feeling complex or opaque. They start feeling controlled and fair. 
As the regulatory landscape tightens and scrutiny increases across the sector, schemes that prioritise accurate data and transparent communication will be the ones that stand up to inspection, both technically and socially. 
Franklin House reinforced something I have said many times:  Heat networks are not inherently problematic.  Poor visibility and poor communication are. 
Fix those, and the rest becomes manageable. 
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Got a Heat Network Challenge? Ask Daniel.
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#### Details of the Energy Bill Relief Scheme announced
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Government has announced details of the Energy Bill Relief Scheme, a huge support package that will cut energy bills for UK businesses by around half their expected level this winter.
The scheme will fix wholesale gas and electricity prices for six months, from 1 October 2022 until 31 March 2023, shielding businesses from crippling costs. It is understood the scheme will be reviewed after three months, with an option to extend support for “vulnerable businesses”.
Who is eligable?
Support will be available for all non-domestic customers, including all UK businesses, voluntary sector organisations (such as charities) and public sector organisations (such as schools and hospitals).
The Energy Bill Relief Scheme will be available to all non-domestic customers who are:

in a fixed price contract agreed on or after 1 December 2021

about to enter into a new fixed price contract

on a deemed/out of contract/variable tariff

on flexible purchase or similar contract

What is the discount?
Businesses can expect to see discounts applied to their October bills (typically received in November). The government has set a ‘supported wholesale price’, which is a reduced price per unit of gas and electricity. This is equivalent to the wholesale element of the Energy Price Guarantee for UK households.
For all non-domestic energy customers in Great Britain, supported prices have been set at £211 per megawatt (MWh) for electricity and £75 per MWh for gas. For comparison, wholesale costs in England, Scotland and Wales for this winter are expected to be around £600 per MWh for electricity and £180 MWh for gas.
It is important to stress that these are not the final unit rates for non-domestic customers, as they don’t take into account other costs such as transmission and distribution charges, which are non-commodity and vary between supplies.
The relief will include the removal of green levies paid by non-domestic customers. The amount of price reduction each business will receive will depend on factors such as contract type and circumstances.
How will it work?
Suppliers will automatically apply reductions to all eligible non-domestic bills. Businesses do not need to take action or apply to the scheme. We encourage clients to be vigilant for scams.
The government will compensate energy suppliers for the reduction in wholesale gas and electricity prices they are passing onto customers. The discount will be in pence per kilowatt hour (p/kWh) and the support for comparable contracts will be the same across suppliers, however the absolute level of individual bills will vary between contracts and tariffs.
Fixed contracts
Businesses that are entering or are currently in a fixed contract will be discounted the difference between the supported price and the relevant wholesale price for the day the contract was agreed. The government will publish the wholesale prices used for calculating this difference for each day from 1 December 2021.
Providing the wholesale element of the contracted price is above the government supported price, the per unit energy cost will be automatically discounted by the relevant p/kWh. Businesses entering new fixed price contracts from 1 October 2022 will receive support on the same basis.
Fixed contracts that were agreed prior to 1 December 2021, or that are based on wholesale prices below the government supported price will not be eligible for support.
It’s important to recognise that the discount only applies to unit rates. Standing charges will still be billed according to the contract in place.
Variable, deemed and out of contract tariffs
Businesses that are on variable, deemed or out of contract tariffs will be discounted on a similar basis, reflecting the difference between the government supported price and the relevant wholesale price. However these customers will be subject to a ‘maximum discount’, likely to be around £345/MWh for electricity and £91/MWh for gas, subject to wholesale market developments.
If wholesale prices rise above the government supported price and maximum discount, and you are not in a fixed contract, then your energy prices will increase.
Customers that are on variable or flexible tariffs will need to choose whether to enter fixed term contracts. We recommend contracting if you don’t want to be exposed to price variation, which could skew projected budgetary figures.
Buildings connected to heat networks
Businesses are expected to pass on discounts under the scheme to the end user in a reasonable and proportionate way. If you currently manage a block that benefits from a heat network, we strongly recommend that the communal gas/electricity supply is placed into a fixed term contract. Please contact your Energy Manager to discuss how savings can be passed onto heat network end users.
Get in touch
It is important to stress that energy brokers do not have any influence over the unit cost reductions applied under the scheme. If you are currently out of contract and have been waiting for details of the support available, we recommend that you enter a new fixed term contract as normal.
Our team will continue to monitor announcements from the government and will provide updates across our website, LinkedIn and Twitter.
For further information or support please contact your Energy Manager in the first instance. Alternatively, please contact the team on 01279 810 120 or at info@dataenergy.co.uk.
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#### Discover the Help Centre – Support at Your Fingertips
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Discover the Help Centre – Support at Your Fingertips
 
We’re excited to introduce the new Help Centre, our a streamlined online resource designed to make managing your utilities simple, fast and stress-free. Whether you’re looking for quick answers or expert support, the Help Centre has you covered.
 
What’s New?
The Help Centre replaces the Self-Service platform with an upgraded experience, offering intuitive tools and personalized resources tailored to your needs.
 
What Can You Do in the Help Centre?

Search FAQs: Got a question? Just type it in the search bar and find instant answers.
Browse Categories: Explore a wealth of helpful articles, from understanding heat networks to PAYG advice, all continuously updated to keep you informed.
Expand Your Knowledge: Empower yourself with clear, straightforward guidance on managing your utilities.

Stay Connected Anywhere
The Help Centre is fully optimised for mobile use, so you can access it on the go. Need to talk? Connect with our advisers via email or live chat, all without logging into the main site.
 
Personalised Support, Simplified
Submit support tickets, attach photos or documents, and track all your past interactions in one place. Plus, every development has a dedicated Customer Care adviser for a truly personal touch.
 
Prefer a Chat?
Our friendly advisers are just a phone call away. Whether you need help with billing or tariff questions, we’re here to listen and assist, Monday to Friday, 9 am–4 pm.
Access the Help Centre now via the Residents Hub at dataenergy.co.uk/residents, or give us a call at 01279 810 119.
Discover how the Help Centre makes utility management easier, smarter, and more convenient for you. Check it out today.
 

 

Need Help?
Our dedicated customer support team is always here to assist. For questions about your system or billing, visit dataenergy.co.uk/residents or call 01279 810 119.
 
 
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Data Energy
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#### E-Guide: Part 1 – Mind the Gap
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PUBLISHED
 
How to Get on Track for Compliance: Navigating the Route to Heat Network Compliance.
 
Ready to bridge your heat network’s compliance gap?
 
If you’re juggling the demands of keeping a heat network operational – maintaining the plant room, servicing heat interface units (HIUs), billing end users, managing utility contracts – then adding compliance into the mix might seem daunting. But there are practical steps you can start taking now to avoid getting stuck when new rules come into play.
 
E-Guide Highlights:
✅ Platform 1: HNOG – The Heat Network Operators Guidance
✅ Platform 2: HNTAS – Heat Network Technical Assurance Scheme
✅ Platform 3: Heat Trust – Keeping the Customer in Mind
✅ Platform 4: OFGEM – Setting the Standard for Transparency
 
Our teams at Data Energy and DMG Delta are committed to leading the way and helping property managers navigate this new landscape. We’re dedicated to staying ahead of these regulatory changes, actively making practical adjustments to align with OFGEM’s standards. If you’re already working with us, you’ll be familiar with the range of services we offer to support compliance, from performance monitoring and metering data optimisation to detailed reporting and network audits.
 
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#### EBRS pass-through requirements for heat networks
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In September we wrote about the Energy Bill Relief Scheme (EBRS), a government package that will provide energy bill relief for non-domestic customers (including heat networks) this winter.
Since our previous article, UK government passed the Energy Prices Act 2022, which legislates for the EBRS and establishes a requirement that any price support is passed on to end customers.
This means that Heat Suppliers in receipt of the EBRS must pass on the benefit of reduced prices to their end customers, both domestic and non-domestic, and provide information on how they will do this.
The Energy Bill Relief Scheme Pass-through Requirement (Heat Suppliers) (England and Wales and Scotland) Regulations 2022 (‘the Regulations’) place significant responsibilities on Heat Suppliers, including:
– Passing on the benefit of the EBRS to end customers and providing information on how the pass-through will be affected
– Registering to the redress scheme, administered by the Energy Ombudsman, allowing heat network customers to raise a complaint if they have not received the benefit of the EBRS
 
 
SECTION 1: DEFINING THE HEAT SUPPLIER
The Heat Supplier is the legal entity that supplies and charges for the supply of heat and/or hot water to a final customer through a heat network. In most cases, this will be the entity that has a Lease Agreement (and/or Heat Supply Agreement ) with the customer, generally the building Freeholder.
If you are a Managing Agent and you manage a development with a Heat Network (including communal heating and/or hot water services), you will likely have a responsibility on behalf of your client (the Heat Supplier) to ensure that they are fully compliant with regulations.
If you (or your client) have a Lease Agreement (and/or Heat Supply Agreement ) stating that you/your client are responsible for the supply of heat and/or hot water to a development (despite contracting the metering and billing services with us) you/your client will be classed as the Heat Supplier under the Regulations.
If you are unsure who the Heat Supplier is for your development, we recommend you refer to the Lease Agreement /Heat Supply Agreement for clarification. If you require assistance interpreting the document, please contact your Energy Manager who will be happy to help.
 
 
SECTION 2: REGISTERING FOR THE REDRESS SCHEME
On 1 November, it was announced that all Heat Suppliers must register to the redress scheme, administered by the Energy Ombudsman. Under the legislation, heat network customers can complain on the following grounds, if their respective Heat Supplier has not:
1. Notified customers that it has benefitted from the EBRS
2. Notified customers of how it will pass through the benefit from the EBRS
3. Passed on the scheme benefit within the timeframe required by the Regulations
4. Otherwise complied with the requirements to pass through the EBRS benefit
Heat Suppliers subject to complaints will need to pay the Ombudsman a case fee to cover the costs of investigating the complaint, as is the case for gas and electricity suppliers.
The Energy Ombudsman is currently setting up a dedicated team to answer questions and provide support. Meanwhile, if you have any questions about the redress scheme, or to register, please contact HeatNetworksInfo@Ombudsman-services.org.
 
 
SECTION 3: REQUIREMENTS ON THE HEAT SUPPLIER
Under the Regulations, a Heat Supplier that benefits from the EBRS must pass on that benefit to customers in a just and reasonable way. The Heat Supplier must ensure the benefit is passed on as soon as reasonably practicable after receiving the benefit.
As per our previous correspondence, the EBRS will apply discounts to energy consumption during the 6-month period between 1 October 2022 and 31 March 2023.
Different deadlines will apply depending on when the Heat Supplier is in receipt of the EBRS:

Scenario 1
Heat Suppliers benefiting from the EBRS on the date the Regulations came into force (1 November) have until 30 November to provide customers with details on the reduction of their bills, and how it will be applied.
 
Scenario 2
Heat Suppliers that will benefit from the EBRS after the Regulations came into force will have 30 days from the point they receive the benefit, to meet the above provision of information requirements.

If you are unsure which scenario relates to your development, please refer to Section 6: Next Steps flowchart or contact your Energy Manager.
Heat Suppliers that do not benefit from the EBRS, such as those that entered a fixed energy contract prior to 1 December 2021 (the earliest date from which contracts benefit from the EBRS), are not subject to pass-through requirements.
However, if your energy contract is due for renewal between now and when the EBRS ends (31 March 2023) the Heat Supplier will need to comply with the pass-through requirements from the date the new contract starts.
 
 
SECTION 4: PASSING ON THE EBRS BENEFIT TO CUSTOMERS
Under the Regulations, the Heat Supplier must provide customers with evidence of what factors have been taken into consideration in determining that the pass-through amount is just and reasonable. That Heat Supplier should consider:
– The amount the Heat Supplier paid for energy, which was subject to price reductions under the EBRS.
– Any other costs incurred in supplying heat and/or hot water during the period it is benefiting from the EBRS – this includes costs from heat losses, efficiency of generation, operation, maintenance, and capital costs.
– Any losses incurred as a result of the cost of purchasing energy exceeding the amount charged to customers, for the supply of heat and/or hot water during the period for which the benefit was provided.
 
 
SECTION 5: COMMUNICATING WITH CUSTOMERS
It is the Heat Supplier’s responsibility to notify each of its customers in writing that it has benefitted from the EBRS. Communication can be made by letter, email, text/instant message or newsletter.
Contact must be made within 30 days of the EBRS benefit being received and must set out:
– The amount of EBRS benefit provided to the Heat Supplier
– The period of time to which the benefit relates
– A summary of the requirements to pass on the benefit of the EBRS to customers
– The amount of the benefit which will be passed onto the heat network customer
– How that amount has been calculated
– Why the amount has been determined as being just and reasonable
– When and how the amount will be provided to the heat network customer
– Details of how the customer may resolve any dispute it has with the Heat Supplier about how it has complied with the requirement to pass through the EBRS benefit, which may involve the Heat Supplier sharing its complaints handling procedure
– That a customer can make a complaint to the Energy Ombudsman (in Great Britain) or General Consumer Council for Northern Ireland
– That a customer can recover the pass-through amount as a civil debt if the Heat Supplier does not provide the customer with that amount
The government has published a series of letter templates for guidance, found here: https://www.gov.uk/government/publications/pass-through-requirements-for-energy-price-support-provided-to-intermediaries
We believe the following example will apply to the majority of our clients:

Scenario
A Freeholder is the Heat Supplier to a block of 100 flats which is connected to a communal heat network.Each customer pays a standalone heat tariff, consisting of a variable charge (based on consumption) and a standing charge, meaning that each customer is charged a different amount for the heat and hot water they use.The communal gas supply contract, which commenced in August 2022, now benefits from the EBRS. This means that the supplier is now paying 20% less for energy than it was under its previous contract.
 
Just and Reasonable Test
Having taken into account other factors, such as wider costs associated with supplying heat and hot water, the Heat Supplier applies a 15% reduction to the variable charge of each customer’s bill.
 
Result
Each customer receives an equal percentage reduction in their variable charge in November, with customers who consume more and therefore pay more receiving a larger reduction in £ terms.Within 30 days of receiving the EBRS benefit, the Heat Supplier contacts each customer to explain the pass-through amount they will receive, and how it was determined that this is a just and reasonable amount.The Heat Supplier also provides details of how the customer can resolve disputes, including the grounds on which the customer may raise a complaint with the Energy Ombudsman.

 
SECTION 6: NEXT STEPS
Our energy managers are currently working to identify developments affected by the Regulations. As it stands, this will only apply to developments that have a heat tariff based on an energy contract agreed on/after 1 December 2021.
If your development is subject to the pass-through requirements, your Energy Manager will require a copy of the communal gas/electricity bill covering the period of October consumption (usually issued in November). Once in receipt of the bill, we will calculate a new tariff for recharging based on the EBRS discount. We will also issue a letter to customers, explaining how the discount has been calculated and applied.
If your heat tariff is based on an energy contact agreed prior to 1 December 2021, we recommend you issue a letter to all customers explaining why the EBRS does not apply to the development. We will be happy to provide some content for this communication.
Download our next steps flowchart. 
It should be noted that not all contracts agreed on/after 1 December 2021 will automatically qualify for the EBRS. If you are in any doubt, we recommend that you check with your energy supplier for confirmation.
For further information or support please contact your Energy Manager in the first instance. Alternatively, please contact the team on 01279 810 120 or at info@dataenergy.co.uk.
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#### Electricity switches in 2018 reaches 3.7 million
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Just under half a million electricity customers switched supplier in September, an 11% increase from September 2017.
A total of 3.7 million electricity consumers are thought to have switched supplier since the start of the year, undoubtedly with many more to follow.
Approximately 41% of switches in August involved customers moving from one of Energy’s “Big Six” to smaller suppliers, presumably in reaction to recent price hikes implemented by the energy giants – a move widely claimed to be in response to higher wholesale energy costs and the planned introduction of a cap on Standard Variable Rates.
Customers that are on a fixed or safeguard tariff are not to be affected by the recent price hikes, however, we would urge customers to be mindful of their contract end date, and not to risk being rolled over onto Standard Variable Rates.
For more information and advice, contact one of our Energy Managers today on 01279 810120.
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#### Encore | Testimonial
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Excellence and Values
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“I have worked closely with Data Energy over the past year and can say that they have been instrumental in the onboarding and set-up for our phased 4-block development.
From taking over the data collection, resolving legacy installation issues and providing key sales and new home documents – they have always been available to assist with anything we asked for.

We continue to work closely with them on the resident billing at the site and they continue to support us with monthly reporting or key stakeholder meetings and they are always willing to tailor their services to meet our needs at this development.
They are a pleasure to work with and there is always someone on hand to assist with any enquiry I have, be it by phone or email.”
Sarah Norton
Encore Group
 
 
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“We use Data Energy’s billing services for a variety of our developments, and they rose to the challenge on one site in particular.

The site had a range of issues upon handover, from missing information, and equipment problems to changing deadlines.

Data Energy operated with flexibility and provided solutions to overcome these initial hurdles to our billing. They have worked with us to bring all the apartments up to scratch and start to generate cash flow for the site once more. They have liaised with the housing association, developer, metering provider and us, the managing agent, to get these issues resolved.“
Encore Group
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#### Energy Act 2023 Guidance
The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions, targeting net-zero goals.
Please click below, for the official Government guidance.
https://www.gov.uk/guidance/heat-networks
 

#### Energy Ombudsman: Register Now
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Energy Ombudsman Registration – What Heat Suppliers Need to Know
(From 1 April 2025)
 

From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution.
This change comes as part of new government legislation, and all heat suppliers are now legally required to register with the Ombudsman to support this.
We know many of you have already taken action, but if you haven’t yet, now’s the time to register.
🔗 Apply here via the Energy Ombudsman portal

What does this mean for heat networks?
Although Ofgem won’t take over formal regulation until January 2026, the Energy Ombudsman (EO) will begin reviewing customer complaints from April 2025.
Where heat supply agreements include specific terms, the EO will base their decisions on those. Where no terms exist, they’ll make decisions using a “market standard” approach.
 
Who can raise complaints?
The EO can only step in after a heat supplier’s internal complaints process has been exhausted.That said, many suppliers may not currently have a formal complaints process in place—something the EO and DESNZ are aware of. We’ve encouraged a “soft landing” approach for suppliers unfamiliar with the process or not yet covered by the Heat Trust.
 
What happens if a supplier doesn’t register?
Without registration, the Energy Ombudsman can’t assign cases to the right network—but it is now a legal requirement. Not registering could risk enforcement action down the line.
 
What will the Ombudsman review?
– Billing disputes
– Service or supply issues
– Delays, missed appointments or poor communication
– Unresolved complaints escalated beyond the supplier’s internal process
 
Will this involve costs?
Yes, similar to other schemes, the EO applies:
– An annual membership fee
– Case fees for each complaint they handle
 
What support is available?
You can access the Energy Ombudsman Supplier FAQs HERE.
 
Summary
All heat suppliers must now be registered with the Energy Ombudsman.The new rules came into effect 1 April 2025.The EO will operate independently of Ofgem until 2026.Cases must go through your complaints process first.Don’t wait — register here.
 
Stay informed on the latest heat network regulations by exploring our Insights Hub. Don’t miss our ongoing ‘Mind the Gap: How to Get on Track for Compliance’ series, guiding businesses on bridging their heat network’s compliance gap.

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We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
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Data Energy
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#### Energy Price Cap
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Energy Price Cap
With a cap on energy bills set to be included in the Conservative manifesto, the energy industry have reacted with scepticism of the proposal, declaring that the move would be more damaging to customers in the long term.
The proposal is said to be different from Ed Miliband’s 2015 election pledge, whereby he intended to freeze bills, instead with Ofwat setting limits that would reflect market conditions, and with the market still having an influence.
Energy’s “Big Six” have alleged that capping bills would almost certainly end competition, with fewer people switching suppliers because it would no longer be seen as necessary.
It is widely agreed that switching energy supplier is key to increasing competition and decreasing energy prices. Last year a record 7.7 million people changed their energy supplier, however 56{8337d4303a09a19b714f0f7e5edde1e66b90d7dd86bb503543707696d9987b08} of households have still never switched.
Full details of the pledge are not yet known, but it is thought the cap would be on standard variable rates, considered the most extortionate tariffs available. In December 2016, Ofgem reported that roughly 66{8337d4303a09a19b714f0f7e5edde1e66b90d7dd86bb503543707696d9987b08} of consumers are on standard variable rates, paying an average of £141 more a year than if they were on the cheapest deal.
Just earlier this month, market watchdog Ofwat imposed a price cap for households using pre-payment meters. This was prompted by a report from the Competition and Markets Authority which found that customers are overpaying by approximately £1.4 billion.
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#### Energy price cap passes through Parliament
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Following Ofgem’s consultation overview; a culmination of five working papers on the proposed cap, legislation passed through Parliament on Wednesday evening.
The Domestic Gas and Electricity (Tariff Cap) Bill will come into effect this winter and is expected to protect 11 million UK households from upsurges to standard variable and default energy tariffs.
The legislation is due to be lifted in 2020, however Ofgem can decide to extend it by up to 12 months on three occasions. The regulator will also review the cap every six months and update it where necessary based on changes to supplier costs.
Yesterday’s news follows the Competition and Markets Authority’s investigation into the market, which concluded that customers supplied by Energy’s ‘Big Six’ are being over charged by an average of £1.14 billion a year.
Prime Minister Teresa May said:
“For far too long, older people, hard-working families and those of low incomes have been subject to rip-off energy tariffs. Our energy price cap will protect households from unfair price rises in time for this winter when people can feel the pinch more acutely. 
We know that the cost of living is still a challenge for some families and today marks an important step in helping people to keep more money in their pockets.”
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#### Energy price cap to come into effect in December
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Energy watchdog Ofgem has announced that the energy price cap is due to come into effect in December 2018. The announcement was made in Ofgem’s consultation overview; a culmination of five working papers on the proposed cap.
The cap on Standard Variable Rates, considered the most extortionate tariffs available to consumers, is due to be lifted in 2020, however can be extended by up to 12 months on three occasions. It’s also likely that the cap will be reviewed and updated every six months, based on changes to supplier costs.
Since originally announced as part of the Tory manifesto in 2017, the energy industry has reacted with scepticism, alleging the move would be more damaging to customers in the long term. Energy’s “Big Six” allege that capping bills would almost certainly end competition, with fewer people switching supplier as it would be no longer seen as necessary.
For more information and advice, contact one of our Energy Managers today on 01279 810120.
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#### Energy prices skyrocket as markets brace for sub-zero temperatures
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Plunging temperatures and a surge in demand has seen electricity prices reach an all-time record and gas prices at their highest level in almost three years. The price for electricity has risen to almost £1,500 a megawatt hour and gas has jumped a fifth to 80p a therm.
It’s estimated UK gas consumption is currently 40% higher than this time last year, with low levels of renewable energy generation making us more reliant on imported fossil fuels.
With the majority of Brits staying home, households that are usually empty between school and working hours (say 9am to 5pm) are consuming much more energy than usual.
Additionally, freezing conditions and heavy snowfall across the northern parts of the country has caused households to crank up the thermostat, having a direct effect on energy bills.
In response to rising wholesale costs, energy regulator Ofgem is expected to increase the price cap when it is reviewed next month.
When the cap was last reviewed in August 2020 it was reduced to its lowest level due to a sharp decrease in wholesale costs as a result of the pandemic.
The cap, which came into force in January 2019, was introduced to protect 15 million UK households from upsurges to standard variable and default energy tariffs.
Households currently on a default or standard variable tariff could be saving hundreds by shopping around for a better energy deal, with over 100 cheaper tariffs available on the market.
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#### Energy prices soar after fire shuts down UK/France Interconnector
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Energy prices have hit an all-time high after a large fire forced the shutdown of the IFA interconnector, which links the British and French power grids.
National Grid has clarified that 1GW of capacity is unavailable until 27th March 2022, raising concerns over tight supplies in the coming months.
The outage comes at a difficult time for the UK power market, with consumers already facing the biggest spike in energy prices in over a decade.
Following the incident, natural gas rose by around 18% to 189p/therm, more than double the amount paid two months ago and a fourfold increase on September 2020.
Analysts have warned prices could soar further over the next couple of days following the blaze.
Data from EnAppSys shows that in the year to date, overall average power prices have been more than double the average price in 2019/20. In the last two weeks, daily average prices have been eight times the average in 2019.
Phil Hewitt, Director of EnAppSys, said:

“This fire at IFA1 is a major event; we could be looking at an extended outage. In the long run, we will lose 2GW of import to the GB markets whilst we are struggling at the moment with low margins. The immediate effect is that since IFA was on half capacity anyway, we have only lost 1GW for this current period of extreme prices – it was due to return to full import at the weekend.
 
Today the tight market will be affected. Tomorrow a forecast tight market will become really tight; expect even higher prices in the spot markets going forward.”

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#### Energy prices to increase for millions
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Ofgem have announced the energy price cap will increase from April due to rising wholesale costs.
The increase will see the cap return to pre-pandemic levels, with the typical energy customer likely to see their bill go up by £96 to £1,138 a year.
The cap, which came into force in January 2019, was introduced to protect customers from upsurges to standard variable and default energy tariffs. It’s estimated 11 million households will be affected by the increase – about half of all UK households.
Charities have warned the timing is a “double whammy” for customers, coming at a time when the government’s COVID support schemes are due to end.
 
Alistair Cromwell, acting chief executive of Citizens Advice, said:

“This increase will be a heavy blow to a lot of households. For many people on universal credit it will come at the same time as the £20 a week increase to the benefit is set to end.
 
With a tough jobs market and essential bills rising, now is not the time for the government to cut this vital lifeline.”

 
Adam Scorer, of National Energy Action, said:

“People on the lowest incomes and in the worst housing are always hit the hardest.
 
Heating a poorly insulated home costs around £50 a month more than a decent home. If bills rise by £96, millions of households have two stark choices; stay cold or fall further into debt.”

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#### FAQs
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Confused by terms like MPAN, AMR, or standing charge? Whether you’re managing a property or running a business, understanding your energy supply shouldn’t be complicated.
This quick guide breaks down key terms—like how your electricity and gas are identified, billed, and measured—so you can take control of your usage and costs with confidence.
 
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What is an MPAN?
 
An MPAN is a unique 21-digit number that identifies your electricity supply point. This broken down as per the below:
 

Profile Class: The first two numbers refer to your property’s profile class and give the supplier an indication of the property’s typical electricity consumption. Domestic properties will be either in profile class 01 (domestic unrestricted, for those on standard variable tariffs) or 02 (domestic Economy 7).

 

Meter Time Switch Code (MTC): The next three numbers refer to how many registers, either sets of meter numbers or dials, your electricity meter has – such as a single rate one, a day/night split or a seasonal time of day.

 

Line Loss Factor (LLF): The next three numbers, indicating the Distribution Use of System (DUoS) charges that the distribution network expects to charge your supplier for using the networks and cables in your area.

 

Distribution ID: The next two digits identify the regional distribution company for your electricity supply. The distribution company is responsible for the management of the wires that deliver electricity to your home. This number will be useful if you’re trying to figure out who operates the electricity network in your area.

 

Meter Point ID: An eight-digit number, unique within the distribution area, to identify the metering point.

 

Check digit: A final three-digit sum calculated from the Distributor ID and Meter Point ID numbers to verify both numbers.

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What is an MPRN?
 
An MPRN is a unique number typically between 6-10 digits that identifies your gas supply point.
 
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What is an AMR/SMART meter? 
 
AMR stands for Automated Meter Reading device. An AMR meter works by creating a connection channel between a business customer and its energy supplier.
 

For an AMR meter, the communication only goes in one direction, to the supplier. The energy supplier will receive meter reads once per month, so there is no need for manual meter reads. This ensures accurate billing and allows the customer to analyse their energy usage data.

 

An AMR Smart Meter is required to be produced to an industry standard, referred to as the Smart Metering Equipment Technical Standard (SMETS). The latest generation of the AMR smart meters is SMETS2, which features many benefits over both conventional and AMR meters.

 

They share the same functionality of AMR meters by automatically sending a meter reading and diagnostic data to your energy supplier; however, they use a centralised data communication company (DCC) for their communications to the supplier. This allows them to both send and receive messages from their energy provider.

 

The AMR smart meter also comes with an optional Smart Energy Display, which shows you exactly how much energy you’re using in real time. This allows businesses to gain more control over their energy consumption and bills

 
 
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What is a standing charge?
 
A standing charge is a fixed daily amount you have to pay for energy, no matter how much you use. This covers the cost of maintaining the energy infrastructure, operational expenses and ensuring fairness in pricing by making all customers contribute to network.
 
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What is a unit rate?
 
A unit rate is the price-per-unit of the gas and electricity you consume in your household. 
 
 
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What is the correction factor?
 
The volume correction factor is used to consider the temperature, pressure, and atmospheric conditions at a property.
 
 
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What is the calorific value?
 
The Calorific Value (CV) is a measure of heating power and is dependent upon the composition of the gas. The CV refers to the amount of energy released when a known volume of gas is completely combusted under specified conditions. 
 
 
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What are the different meter types?
 

Standard – Standard meters record the gas or electricity you use on a single rate.

 

Economy 7 – Economy 7 times differ in terms of on-peak and off-peak periods depending on where you live. In most cases, the off-peak hours are in one overnight block, starting from around 11pm during winter months, although this may change by one hour during British Summer Time.

 

Off Peak – Evening/Weekend – these meters have 2 readings. One is for ‘day’ and one is for ‘night’. Between certain times, the energy you use records at a cheaper rate. These times depend on things like where you live and the time of year.

 

Evening/Weekend/Night – these meters have 3 readings. One is for ‘day’, one is for ‘night’. Between certain times, the energy you use records at a cheaper rate. These times depend on things like where you live and the time of year

 
 
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What is a micro business?
 
 A business is classed as a micro-business if it:

employs fewer than 10 employees (or their full time equivalent)
has an annual turnover or balance sheet of less than £1.8 million; or
uses no more than 100,000 kWh of electricity per year; or
uses no more than 293,000 kWh of gas per year.

 
 
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What is a small business?
 
 A business is classed as a small business if it:

employs fewer than 50 employees (or their full-time equivalent)
AND has an annual turnover of at most £6.5 million or a balance sheet total of £5.0 million or;
has an annual electricity consumption of not more than 200,000 kWh (revised from the originally proposed 500,000 kWh); or
an annual gas consumption of not more than 500,000 kWh

 
 
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How far back can a supplier legally back bill?
 
Suppliers are legally only able to back bill to a period of no more than 12 months. They do have the ability to back bill more than 12 months however they can only do so if they believe the clients actions have prevented them from issuing an invoice.
 
 
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What is Feed in Tariff (FiT)?
 
The Feed-In Tariff (FIT) program is designed to encourage the adoption of renewable and low-carbon electricity production on a small scale. It mandates specific licensed electricity providers to offer set payments to micro and small-scale producers of renewable energy and micro Combined Heat & Power (CHP) systems for the electricity they produce and supply to the National Grid. This initiative aims to foster a widespread shift towards environmentally friendly electricity generation technologies.
 
 
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What is Climate Change Levy (CCL)?
 
Climate Change Levy is a government-imposed tax to encourage the reduction in greenhouse gas emissions. It is also intended to encourage businesses to use energy more efficiently. CCL is charged on the units/kWh used and is index linked.
VAT can also be charged on the Climate Change Levy – except where the supply qualifies for the reduced VAT rate. Renewable energy is exempt from CCL.
 
 
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What is kVa or “Agreed supply capacity”?
 
kVA, short for Kilovolt Amperes and also referred to as Total Power, represents the maximum power demand agreed upon for your premises with your Distribution Network Operator.
 
 
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What happens if I do not agree a new contract for my supply?
 
If a new contract is not agreed, either with the incumbent supplier or a new supplier the supply will default onto out of contracted rates. This could lead to the supply being billed on higher than average rates.
 
 
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Does the energy price cap apply to businesses?
 
Unfortunately, the price cap doesn’t cover business energy rates, this only applies to domestic rates. Domestic and business energy contracts are different, this is mainly due to how energy is bought and sold, and the way contracts are drawn up.
 
 
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#### From Compliance to Confidence: Supporting Property Managers Through Heat Network Changes
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Upcoming Heat Network Regulations: What They Mean for You
 
The landscape of heat networks in the UK is about to change significantly, with new regulations aiming to improve consumer protection, ensure fair pricing and set high standards for operators.
These changes, driven by Ofgem and DESNZ (the Department for Energy Security and Net Zero), are set to roll out over the next few years, bringing heat networks in line with the standards seen in gas and electricity sectors.
Here’s a straightforward breakdown of what’s coming and how we can help you navigate these changes with confidence.
We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
 
Key Dates to Watch
The journey to fully regulated heat networks is already underway, with several key milestones:
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30th January 2025:

Consultations close for feedback on proposed regulations.

April 2025:

Introduction of consumer protections, such as advocacy and advice through Citizens Advice or Consumer Scotland.
Launch of consumer redress services via the Energy Ombudsman.
Operators must begin registering for authorisation.

January 2026:

Ofgem Heat Network regulation commences.
Authorisation conditions for operators will take effect.

January 2027:

Detailed rules on pricing, service standards, and other key areas will be enforced, based on data gathered during the transition.

What This Means for Consumers
The primary goal of these regulations is to protect consumers and build confidence in heat networks by ensuring they are fair, transparent, and reliable.
 Main priorities include:

Fair pricing: Clear and reasonable charges for heat.
Transparent billing: Easy-to-understand bills with no surprises.
Support for vulnerable groups: Special protections for those covered under the Equality Act 2010.
Reliable service: Operators must ensure consistent heat supply.

These protections are tailored to the unique nature of heat networks but align with values already established in the gas and electricity sectors. For residents, this will mean greater peace of mind and trust in their heat network provider.

For Operators: New Rules to Follow
Regulatory Oversight: Summary of Main Aims
This consultation outlines 9 key areas of consultation regarding the activities needing authorisation and the roles and obligations of regulated entities such as Heat Suppliers and other key stakeholders.
It covers the scope of authorisations, including initial automatic authorisations requiring registration and later applications for new activities.
Heat network operators will face increased scrutiny under a new 20-point charter covering:

Fair pricing and billing practices.
Standards for supply reliability and complaint handling.
Compliance with technical standards set by the Heat Network Technical Assurance Scheme (HNTAS).

Initially, operators will need to register for automatic authorisation. Over time, new entrants or those taking on additional responsibilities will need to undergo stricter application processes.
 
Why These Changes Matter
These regulations mark a significant step in aligning the heat network sector with broader energy industry standards. They aim to:

Protect consumers.
Build confidence in the market.
Attract investment to help grow and modernise the sector.

By setting clear rules for both operators and consumers, the government hopes to create a fair and efficient system that supports the transition to a low-carbon future.
 
How to Prepare
If you’re a heat network operator or involved in managing heat for residential or commercial properties, now is the time to:

Engage with the ongoing consultations to shape the future of these regulations.
Begin preparing for the April 2025 and January 2026 deadlines by reviewing current practices and aligning them with the proposed standards.

 
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Data Energy
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#### Galliard Homes | Testimonial
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Innovative Systems & Management
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“Located in Colindale, London, our Silver Works development consists of 227 units supplied by heat network, with usage measured via heat meters and recharged to residents.
We hired Data Energy to provide metering and billing services to all 227 units. To provide flexibility for our residents, Data Energy recommended that 190 units operate on a credit basis, while the remaining 37 units operate on a pay-as-you-go basis.
 Data Energy supplied and commissioned the IKW02 prepayment system and now manage the PAYG element of the development, where residents are able to pay for their heat via a corner shop facility.
 Data Energy then pass this cash over to the Managing Agent who in turn pays the gas bill.
For credit account customers, bills are raised quarterly and issued to the residents who then make payment to Data Energy. Data Energy collect the funds and again pass these over to the Managing Agent.
 From the outset, Data Energy provided a highly structured plan, which has ultimately enabled us to deliver an excellent service to residents and to comply with the obligations under the Heat Network Regulations.
 I was particularly impressed by Data Energy’s billing platform, which enables accurate and detailed information to be rapidly sourced.
 The performance of Data Energy has reflected positively on Galliard Homes and we would have no hesitation in recommending their services to other Managing Agents looking for heat network solutions.“

Nasser WarisM&E Manager, Galliard Homes
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#### General Data Protection Regulations (GDPR) – Getting Ready
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General Data Protection Regulations (GDPR) – Getting Ready
These regulations will apply from 25th May 2018. As a company we have been registered with the ICO for many years as part of our overall policy to handle individual’s data responsibly. The current regulatory legislation is the Data Protection Act (DPA). We do view the security of data as our fundamental responsibility to all stakeholders, whether they are suppliers, employees, clients or any other individual or entity that we or our systems integrate with
Our rigorous approach to the DPA requirements means that we have in many respects already introduced many of the measures expected by the GDPR
While the nature of our business does not require the appointment of a Data Protection Officer, the Board of Directors has tasked a cross-functional committee, headed by the Group Accountant, with ensuring that we comply with the GDPR and in areas where we are non-compliant that measures will be introduced to deliver compliance with the GDPR.
Our preparations for the introduction of GDPR are as follows:
– Training – Our GDPR committee has received specific training in this area as a starting point. This has allowed us to develop a plan whereby we can broaden the training through-out business
– Identification – We have identified the data that we need to hold to complete our processes. The majority of our processes require that we raise and issue invoices to individuals and companies. The data required to achieve this, so typically name and address are essential. We may hold information relating to bank accounts or payment cards. These will be maintained in a secure environment and we will review all these platforms on a regular basis to ensure that the integrity is maintained
– Erasure of data – We will remove personal data from our systems should it be considered redundant and of no use. We will need to comply with any requirements under the HMRC legislation
– Data Disclosure and Release – We will never release information to third parties for marketing activities without your consent. It may sometimes be necessary to transfer your data to third parties, including those overseas, in order to maintain legal and regulatory compliance, or to recover amounts due to the company via a specialist debt collection agency
Should you require any further information on our approach to GDPR, please contact Shaun Salmon on 01279 810 122 or at shauns@dataenergy.co.uk
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#### Glasgow to host COP26 climate change summit
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The UK has been nominated to host the 26th Conference of Parties (COP26) in November 2020, considered the most significant gathering on climate change since the Paris Agreement was signed in 2015.
Italy has been nominated to host the preparatory events, while the UK will host the main summit that will last up to two weeks.
Over 30,000 delegates, including 200 world leaders will meet at Glasgow’s Scottish Events Campus (SEC) to develop an international response to the escalating climate crisis.
Claire Perry, COP26 President said:

“In 2020, world leaders will come together to discuss how to tackle climate change on a global scale – and where better to do so than Glasgow, one of the UK’s most sustainable cities with a great track record for hosting high-profile international events.
 
I welcome the nomination from our partners in the UN regional group to host COP26 in Glasgow in partnership with Italy. The UK is a world leader in emissions reduction, and we have recently committed to reducing our net emissions to zero.”

 
The Scottish government’s Climate Change Secretary, Roseanna Cunningham welcomed the news, saying:

“Scotland was one of the first countries in the world to acknowledge the global climate emergency and the Scottish government has introduced the toughest targets in the UK to ensure our action matches the scale of our climate ambitions.
 
We look forward to working collaboratively with partners to deliver an ambitious and effective conference that ensures Scotland plays a leading role to help promote the increased global effort to tackle climate change.”

 
Last week, Chancellor Sajid Javid announced the Department for Business, Energy and Industrial Strategy (BEIS) will receive £30 million of extra funding towards ensuring the UK meets its 2050 net zero target and £87 million towards helping developing countries reduce their carbon emissions.
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#### Going underground: Northern Line to heat hundreds of homes this winter
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Following the government’s pledge to ban gas boilers in new builds from 2025, the search for alternative heating solutions has gained momentum; with low-carbon heat recognised as one of the biggest challenges facing the country as we look to decarbonise.
District and community heating schemes are becoming an increasingly popular low-carbon method of heating properties, currently estimated to supply only 2% of UK households. However, the Committee on Climate Change predict that they could provide 20% of the UK’s heating requirements by 2050.
A growing number of schemes across the UK are harnessing waste heat from energy centres, power plants, factories and rivers to warm homes, with the Greater London Authority estimating enough heat is wasted across London to meet 38% of the city’s heating demands. It’s thought this figure could increase to 63% by 2050, considering the rapid expansion of district heating schemes utilising wasted heat.
In Islington around 700 households are warmed by waste heat produced at the Bunhill Energy Centre, which generates electricity, via a combined heat and power (CHP) system. The second phase of the scheme, a joint project between Islington Council, TFL and Ramboll, will see a further 450 homes added to the network by the end of the year, harnessing waste heat from the Northern Line.
Whilst viability studies of such a scheme have been conducted elsewhere, Islington’s scheme is believed to be the first in the world to be put into practice. It has also been claimed that passengers of the Northern Line will benefit from cooler tunnels.
A TFL spokesman said channelling heat from London’s underground could be a “significant low-carbon energy source” adding “we are also carrying out further research to identify opportunities for similar projects across the network.”
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#### Government announces £44m funding for heat networks
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Tens of thousands of UK homes, businesses and public buildings will benefit from low carbon heat thanks to £44 million of government funding announced today.
£30 million of the package will support three heat network projects in South East London, Manchester and Cambridge. A further £14.6 million will finance 11 projects exploring ways the UK can develop low carbon technologies for heating and cooling buildings.
Today, the provision of heating and hot water accounts for around 30% of the UK’s total carbon emissions. The Climate Change Committee estimates that heat networks could serve 8 million customers by 2030 and provide as much as 20% of the UK’s heating needs by 2050.
Today’s announcement comes ahead of the government’s long-awaited Heat and Buildings Strategy, which will set out a roadmap for decarbonising heat as part of the UK’s commitment to net zero greenhouse gas emissions by 2050.
 
Minister for Climate Change, Lord Callanan, said:

“Today’s funding package will accelerate the development of low carbon technologies that will both reduce emissions, and ensure people’s homes are warmer, greener and cheaper to run.
 
Securing a lasting move away from fossil fuels to heat our homes will allow thousands of households and businesses to feel the benefits of projects that are breaking new ground and making our villages, towns and cities cleaner places to live and work.”

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#### Government commits £562m to decarbonise housing
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The Government has issued £500m from the Green Homes Grant and £62m from the Social Housing Decarbonisation Fund to improve the energy efficiency of 50,000 UK homes.
The £562 million package will see more than 300 local authorities across England and Scotland fund energy efficiency upgrades, including low-carbon technology such as heat pumps.
According to official figures, domestic housing currently accounts for 25% of UK carbon emissions.
The scheme is forecast to cut more than 70,000 tonnes of carbon annually – the equivalent of the total direct and indirect emissions from around 9,000 households. It is also predicted to support around 8,000 green jobs annually and save households up to £450 a year on energy bills.
 
UK Business and Energy Secretary, Kwasi Kwarteng, said:

“We are ensuring households across the country enjoy warmer homes that are cheaper to heat and emit fewer emissions, all while creating new work for local plumbers, builders and tradespeople.
 
This is an initial down payment on the UK Government’s plan to invest over £9 billion into eradicating fuel poverty, improving the lives and homes of low-income households.
 
This is yet another important step we are taking to eliminate our contribution to climate change and build back greener from the pandemic.”

 
In June 2019, the UK became the first economy in the world to commit to net zero carbon emissions by 2050. To realise this objective, the Government has pledged to ban gas boilers in new build homes from 2025, which are to be replaced by low-carbon technologies such as heat networks.
The Committee on Climate Change estimates that heat networks could serve 8 million customers by 2030 and provide 20% of UK heating requirements by 2050.
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#### Government publishes long-awaited Heat and Buildings Strategy
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Yesterday evening, UK government published the long-awaited Heat and Buildings Strategy, a blueprint to reduce carbon emissions from the provision of heat in buildings.
The strategy builds on pledges previously included in Boris Johnson’s 10 Point Plan and the Energy White Paper, such as the goal to install 600,000 heat pumps a year by 2028.
Typically, in the property sector, it’s recognised that buildings account for 40% of UK emissions. Around 21% of this originates from energy use (particularly heat) in buildings – meaning it has the biggest impact on everyday life than virtually any other emissions source.
Fossil fuel gas boilers are being phased out over the next 14 years, to be replaced by low carbon alternatives. Currently, it’s estimated that 85% of UK households are connected to the gas grid.
The Heat and Buildings Strategy (originally due Autumn 2020) will be formally set out today alongside the government’s Net Zero Strategy. The plan includes a £3.9bn package to decarbonise heat in buildings through a series of schemes such as the Heat Networks Transformation Programme and the Social Housing Decarbonisation Fund.
More specifically, £450m of the package is committed towards the new Boiler Upgrade Scheme. From April next year, homeowners will be offered grants of £5,000 to upgrade their gas boilers with low carbon alternatives. Although it’s unlikely we’ll see one technology dominate the low carbon heating sector, there is particular interest around heat pumps, district energy and hydrogen.
Prime Minister Boris Johnson said:

“As we clean up the way we heat our homes over the next decade, we are backing our brilliant innovators to make clean technology like heat pumps as cheap to buy and run as gas boilers, supporting thousands of green jobs.
 
Our new grants will help homeowners make the switch sooner, without costing them extra, so that going green is the better choice when their boiler needs an upgrade.”

 
Business and Energy Secretary Kwasi Kwarteng said:

“Recent volatile global gas prices have highlighted the need to double down on our efforts to reduce Britain’s reliance on fossil fuels and move away from gas boilers over the coming decade to protect consumers in long term.
 
As the technology improves and costs plummet over the next decade, we expect low carbon heating systems will become the obvious, affordable choice for consumers. Through our new grant scheme, we will ensure people are able to choose a more efficient alternative in the meantime.”

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#### Government to crackdown on ‘greenwashing’
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The government is going to review how energy suppliers market ‘green’ electricity tariffs, amid concerns some could be exaggerating their environmental credentials.
The review, launched today, will explore the extent of ‘greenwashing’ in the retail energy sector, and whether there is sufficient transparency around where energy comes from.
Currently, suppliers can market electricity tariffs as ‘green’ even though some of the energy has come from fossil fuels, which industry figures have warned risks misleading customers.
Energy companies can purchase certificates known as Renewable Energy Guarantees of Origin (REGO), which determine the proportion of electricity acquired from renewable sources.
REGOs can only be used once to demonstrate that electricity is from a particular renewable energy source, however they can be bought and sold separately from the actual unit of electricity that came from the renewable generator.
Experts have warned that the system is open to loopholes that risk “double counting” the UK’s renewable energy supply, or even claiming foreign renewables as its own.
The government aims to explore whether the mechanism around REGO needs to be smarter, and whether suppliers should provide clearer information about green tariffs, including the type of renewable energy used, where and when it was generated.
Anne-Marie Trevelyan, Minister of State for Energy and Clean Growth, said:

“Millions of UK households are choosing to make the green switch and more and more of our energy comes from renewables.
 
But I want people to know that when they sign up to a green tariff, they are investing in companies that make a conscious choice to invest in renewable energy.
 
Part of that is ensuring companies are being as transparent as possible on where their power comes from. That way, every family in Britain can rest assured their choices are helping to contribute to our world-leading target of eliminating our contribution to climate change by 2050.”

It’s estimated that around 9 million British households are on green tariffs, with over half of all new electricity tariffs launched badged as ‘100% renewable’ or ‘green’.
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#### Half a million UK electricity customers switch in May 2018
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More than half a million electricity customers switched supplier last month, a 13% increase from May 2017.
A total of 2.3 million consumers are thought to have switched supplier since the start of the year, undoubtably with many more to follow.
Over a third of May’s switches involved customers moving from one of the “Big Six” to smaller suppliers, presumably in reaction to recent price hikes implemented by the energy giants – a move widely claimed to be in response to higher wholesale energy costs and the planned introduction of a cap on Standard Variable Rates.
Customers that are on a fixed or safeguard tariff are not to be affected by the recent price hikes, however, we would urge customers to be mindful of their contract end date, and not to risk being rolled over onto Standard Variable Rates.
For more information and advice, contact one of our Energy Managers today on 01279 810120.
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#### Heat Network (Metering & Billing) Regulations – FAQs
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Heat Network (Metering & Billing) Regulations – FAQs
The Heat Network Regulations place significant responsibility on Landlords and Managing Agents that operate and maintain Communal and District Heating Systems. Property Managers now have the added responsibility to issue residents bills for heat and hot water based on actual metered consumption, and not simply on the service charge proportion detailed within the lease.
In the majority of cases, this will only apply to newer apartment-type buildings, and not the traditional mansion block– although these do also hold some responsibility.
Managing Agents should feel confident that help is at hand. Data Energy can guide you, step by step, to arrive at a compliant solution. Keeping you and your clients on the right side of the legislation.
We are mindful that non-compliance could result in prosecution at some point. On the whole, we find that most Managing Agents are close to compliance and just require some additional technical knowledge to comply.
We have drawn up a short litmus test to help Property Managers understand their position.
 
Q: Do the regulations apply to all existing buildings or just new developments?
A: The regulations only apply to buildings where there is more than one final customer. If a building has a number of apartments where lessees are supplied from a centralised system (with heating and hot water) then the regulations are likely to apply
 
Q: Am I required to comply?
A: If you have one final customer, then you have obligations to comply under the regulations
 
Q: Do I qualify as a Heat Supplier?
A: If you pay the fuel bills from service charge funds, you will probably be defined as the Heat Supplier under the regulations
 
Q: What is my duty to notify as part of the Regulations?
A: Any building or development with a communal boiler supplying a number of final customers will require notification
 
Q: How do I notify NMRO about my Network?
A: You can notify NMRO here
 
Q: When is the revised Viability Tool due to be released?
A: A date hasn’t been set for the release of the new tool. Updates can be found here.
 
Q: When do bulk meters need to be installed?
A: A bulk meter is required to every building on a District Heat Network. Typically, if you have developments with buried distribution pipework, you will probably require bulk metering under the regulations.
 
Q: What are the billing requirements?
A: You are required to bill a minimum of twice a year, and at least one of the bills needs to be based on an actual meter read. If the final customer requests more frequent billing, quarterly bills is the maximum that the Managing Agent would need to take, acting on behalf of the Heat Supplier
 
Q: Do heat meters have to comply with a particular standard?
A: No – However Regulation 5 requires meters to be accurate, and Regulation 8 requires meters to be properly maintained and periodically checked for errors.
 
For more information and advice, please contact on of our Energy Managers on 01279 810120.
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#### Heat Network (Metering and Billing) Regulations 2014
The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve service standards.
Please click below, for the official Government guidance.
https://www.gov.uk/guidance/heat-networks
 

#### Heat Network Data Collection Infrastructure That Stands the Test of Time
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This article, Heat Network Data Collection Infrastructure That Stands the Test of Time, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Data Collection Infrastructure That Stands the Test of Time

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Heat networks are no longer niche pilot schemes – they are a mainstream part of the UK’s journey to decarbonisation. As they grow, scrutiny increases on efficiency, fairness and long-term reliability.
That scrutiny is now being formalised through regulation. Ofgem’s role under the Energy Act 2023, alongside HIU standards set by HNTAS, means data is firmly in the spotlight. Without reliable performance data, you cannot meet compliance requirements or reassure residents that their bills are fair.
Yet data collection is still too often an afterthought. Meters, HIUs and plant equipment are carefully specified – but the question remains: how will you capture, store and interpret performance data not just today, but ten or fifteen years from now?
Getting this right at the start is critical. Robust data collection infrastructure underpins everything from accurate billing to performance optimisation and compliance. Most importantly, it builds the trust that keeps residents and regulators confident in your network.
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Data: The Foundation of Transparency and Trust
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For years, heat networks have faced headlines about unclear costs and poor efficiency. Often, these problems don’t come from bad system design but from poor data availability.
If you cannot see how much energy is moving through the network, where the losses are or how equipment is performing, you cannot respond effectively.
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Reliable data collection allows you to:
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Bill residents fairly and accurately – meeting Ofgem’s requirements under the Energy Act 2023
Spot inefficiencies early – reducing losses and running costs
Monitor HIUs to HNTAS standards – and demonstrate compliance
Build resident trust – by showing how charges are calculated and improvements are made

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Without good data, you are flying blind.

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The Hidden Costs of Cutting Corners
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Developers and contractors sometimes treat metering and data infrastructure as a box-ticking exercise. The lowest-cost meters, minimal wiring or a budget data logger might get you through handover – but they create long-term problems.
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Common pitfalls in data infrastructure design
We often see networks where:
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Proprietary protocols lock operators into one vendor, limiting choice and pushing up costs
Wireless solutions are used without proper surveys, leading to patchy coverage and missed readings
Data sits in silos, making it impossible to see the full picture of performance
Infrastructure hasn’t been sized for growth, so adding new dwellings or plant equipment requires starting again

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Long-term impacts on billing, maintenance and trust
The outcome? Rising retrofit costs, billing inaccuracies and frustrated residents. A short-term saving quickly turns into a long-term expense.
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Six Principles for Future-Proofing Data Infrastructure
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So, what does infrastructure that lasts really look like? A system that stands the test of time has a few defining features:
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1. Open Protocols and Interoperability
Choose meters, HIUs and data loggers that use open communication protocols like M-Bus, Modbus or LoRaWAN. Open systems keep you flexible – you can swap failing equipment or add devices without tearing everything out.
2. Scalability
Networks evolve. Plant rooms expand, regulations change and new buildings connect. Infrastructure should have spare capacity – in wiring and digital bandwidth – so you can scale without disruption.
3. Resilient Connectivity
As ADSL lines are phased out across the UK, networks must transition to secure IP connections or cellular backhaul. Resilience means considering dual-SIM routers, secure VPN tunnels and failover options so data keeps flowing regardless of local outages.
4. Regulatory Alignment
HNTAS now requires HIUs to be BESA-tested, and Ofgem will be monitoring compliance closely from 2025 onwards. Data infrastructure must support the collection of detailed performance metrics, not just kWh totals. By aligning with regulation now, you avoid costly retrofits later.
5. Ease of Maintenance
Engineers should be able to identify and fix issues quickly. Clear labelling, logical wiring and structured data pathways reduce downtime and keep networks reliable.
6. Security and Privacy by Design
Heat networks handle sensitive consumer information. Infrastructure must protect it – through encryption, secure transmission and GDPR compliance. Cutting corners here risks both reputation and financial penalties.
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Regulation is Raising the Bar
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The Energy Act 2023 puts Ofgem in charge of heat network regulation, with consumer protection standards that mirror those already in gas and electricity. Ofgem is not just interested in fair billing – it also expects evidence of network performance.
At the same time, HNTAS requires developers to select HIUs from an approved list, ensuring consistency and efficiency. Together, these measures mean robust data collection is no longer optional – it is essential.
From 2026, enforcement will strengthen with penalties for non-compliance. Forward-thinking developers and operators are already investing in infrastructure that goes beyond today’s minimum requirements.
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The Role of Site Surveys
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One of the most effective tools in future-proofing is a thorough site survey. Too often, metering is designed on paper alone, based on drawings that may not reflect reality.
Surveys uncover issues like poor signal strength, limited riser space or inaccessible meter locations. By identifying these challenges early, developers can make informed choices – whether that means opting for LoRaWAN over wired M-Bus, adding additional gateways or pre-installing spare cabling. A modest upfront investment avoids major headaches later.
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Why Data Longevity Benefits Everyone

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When data flows reliably year after year, the benefits reach all stakeholders:

Operators gain visibility of losses, asset health and demand trends, allowing better maintenance and upgrade planning
Residents receive accurate bills, transparent information and confidence in fairness
Developers protect the long-term reputation of their schemes and avoid costly disputes
Regulators get the assurance that networks are delivering on efficiency and consumer protection

In short: robust infrastructure pays for itself many times over.

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Final Thoughts
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The UK heat network sector is maturing. With Ofgem oversight, HNTAS requirements and rising consumer expectations, there is no room for “make-do” infrastructure. The networks that succeed will be those where data collection is treated not as an afterthought, but as a cornerstone.
By specifying open protocols, designing for scalability, ensuring secure and resilient connectivity and conducting proper site surveys, you build infrastructure that does more than meet today’s needs – it adapts, endures and delivers value for decades.
Heat networks are not just about delivering heat. They are about trust, transparency and the confidence that tomorrow’s residents will be just as well served as today’s.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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#### Heat Network Regulation considered by CMA
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Heat Network Regulation considered by CMA
The Competition Markets Authority (CMA) has recently announced its findings as to whether Heat Networks benefit residents in terms of cost, service and quality. It has been determined that whilst many Heat Networks offer prices equal to that of an electricity or gas tariff, privately owned and rented properties are often paying more for heat, with a lesser standard of customer service and protection.
CMA believe that whilst Heat Networks are effective towards cutting carbon emissions, the absence of a regulator means that residents aren’t benefitting from equivalent standards of protection to that of gas and electricity customers.
Concluding that the sector is in need of regulation, CMA will consult on their recommendations until the end of this month, with a final report due to be published this summer.
Full press release can be found here.
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#### Heat Networks Infographic
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Download our heat networks infographic
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Download File
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Our Trusted Clients
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#### Heat Networks Leaflet
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Download our heat networks leaflet
Please click here to download
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Our Trusted Clients
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#### Heat Networks: How does it work?
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Heat Networks: How does it work?
 
A Heat Network (or a Communal or District Heating System) is a contemporary approach applied to many new homes, whereby an entire development is served by a centralised Energy Centre. The Energy Centre generates heat and hot water which is then distributed around the building, and available to residents on a round-the-clock basis. This system eliminates the need for a boiler in individual homes.
 
A HIU (Heat Interface Unit) is installed in each home and acts, as the name suggests, as an interface between the Energy Centre and the point of use within a home. This allows residents to set controls to suit personal preferences. The HIU is usually fitted with a heat meter that records the amount of heat, in kilowatt hours, used.
 
For further information and advice, contact one of our Energy Managers today on 01279 810120.
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#### Heat Regs Infographic
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#### Heat Regs Update – Guidance
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Download our heat regs guidance document
Please click here to download
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#### Heathrow expansion ruled illegal over climate change
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Plans for a third runway at Heathrow Airport have been ruled unlawful as the government failed to consider the UK’s Paris Agreement commitments.
Today’s historic judgement is the first ever to be based on the Paris Agreement, and states that commitments to limit global warming to 1.5oC cannot be ignored when planning major infrastructure projects.
Heathrow is already one of the busiest airports in the world, with 80 million passengers passing through each year. The controversial expansion was expected to cost £14 billion and bring an additional 700 planes each day, significantly increasing the associated carbon emissions.
Tim Crossland, Director of Plan B which brought the challenge said:

“It would have been hard to imagine this outcome even a couple of years ago, but as the scale and impacts of the ecological crisis become clearer, with people dying and being displaced in the UK and around the world, it’s vital we reject the politics of division and unite in adversity.
 
This is an important moment for all of us and for our young people in particular. Some sanity is finally prevailing. It’s now clear that our governments can’t keep claiming commitment to the Paris Agreement, while simultaneously taking actions that blatantly contradict it.”

In June last year, the UK became the first economy in the world to pass laws designed to bring all greenhouse gas emissions to net zero by 2050.
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#### Heatwave sees solar power eclipse gas as UK’s top energy source
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Numerous solar power-generation records were broken last month, with solar taking over from gas as the UK’s top source of electricity over the weekend, with a share of 27%.
Due to a fortnight of largely cloudless skies, solar initially broke the record for weekly output, producing 533 gigawatt hours (GWh) between the 21st and 28th June. Also during that period, a record breaking 75GWh was generated on five of the seven days, with output hitting over 8GW for eight consecutive days – a first for the sector.
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#### Hegarty | Testimonial
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Valued Industry Experience
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“Data Energy have improved the way we handle utility queries, contracts and account management.

Their industry expertise and up-to-date knowledge have empowered us to make informed decisions, while their unwavering commitment to customer service has made us feel like valued partners.
Their account management services have streamlined our processes, saving us time and money.
In summary, Data Energy has truly transformed our approach to utilities, making them invaluable asset to our organisation.”

Rebecca Bland
Hegarty Property Management
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#### HIU Comparisons and Choosing the Right Control Strategy
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This article, HIU Comparisons and Choosing the Right Control Strategy, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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HIU Comparisons and Choosing the Right Control Strategy

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Heat Interface Units (HIUs) are the unsung heroes of communal and district heating systems. They act as the bridge between a centralised energy centre and individual dwellings, delivering heating and hot water safely, efficiently and reliably.
With Ofgem’s regulatory oversight now in motion and the Heat Network Technical Assurance Scheme (HNTAS) on the horizon, choosing the right HIU and control strategy is more important than ever. Poor selection can result in inefficiencies, high running costs, resident complaints, and potential non-compliance.
This blog will explore the key types of HIUs, the difference between direct and indirect configurations, and how to approach selecting the right unit and control logic for your scheme, whether it’s a new build or retrofit.

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Direct vs Indirect HIUs
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The first step in HIU selection is determining whether a direct or indirect unit is appropriate.
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Direct HIU

The primary heating circuit directly feeds the radiators within the apartment
Domestic hot water (DHW) is generated via a heat exchanger
Typically lower cost and more compact
Simpler hydraulics and controls

Indirect HIU

Both heating and DHW are generated through heat exchangers
Full hydraulic separation between the primary and secondary circuits
More suited for high-rise buildings or networks with variable pressures

When to use which?

Direct HIUs are commonly used in low-rise developments where system pressure and water quality can be tightly controlled
Indirect HIUs are preferred for retrofit schemes, mixed-use buildings, or where full separation is required for safety and system stability

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Key Components to Compare

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When comparing HIUs, there are several components and characteristics to evaluate:

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1. Plate Heat Exchangers (PHE):

Determines efficiency and DHW response time

Larger surface area often improves heat transfer but must be balanced with space constraints

2. Control Valves:

Motorised valves are more accurate but may increase cost and maintenance
Thermostatic controls offer simplicity but less responsiveness

3. Sensors and Actuators:

Quality sensors improve temperature stability and data accuracy
M-Bus or Modbus compatibility is crucial for data collection

4. Flow Control:

Modulating vs fixed modulating improves efficiency but requires robust controls
Differential pressure control maintains consistent delivery across changing conditions

5. Prepayment Integration:

Some HIUs are built with space or ports for prepayment devices
Important for schemes where energy billing is recovered via credit systems

6. Mounting and Accessibility:

Front-facing components and removable plates aid future servicing
Compact design is key for small utility cupboards

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HIU Control Strategies
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Control strategy is just as critical as physical design. Even the best HIU won’t perform well with poor logic.
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Common Control Strategies

1. Proportional Control (P):

Adjusts valve position based on error signal only
Simple but may lead to instability

2. Proportional-Integral (PI):

Adds integral correction for steady-state error
Good for maintaining setpoint over time

3. Proportional-Integral-Derivative (PID):

Adds derivative correction to anticipate future trends
More sophisticated but requires tuning

4. Weather Compensation:

Adjusts flow temperature based on outside temperature
Reduces energy consumption and improves resident comfort

5. Demand-Based Logic:

Only opens the primary circuit when demand is detected
Reduces standing losses and improves return temperatures

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Performance vs Cost
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Cost is always a factor, but cheapest rarely means best value in the long term.
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When comparing HIUs, consider: 

Total cost of ownership (maintenance, repair, access)
Long-term reliability (pump performance, valve quality)
Resident experience (response time, noise, control)
Data integration (ability to read consumption, monitor faults)

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Remember: a £100 saving per unit may result in thousands lost in inefficiencies over a 10-year lifecycle.

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Retrofit Considerations
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In retrofit projects, physical constraints often dictate what can and can’t be done.
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Common issues: 

Pipework doesn’t match new HIU layout
No mains cold feed nearby
Insufficient cupboard space
Legacy wiring for valve control

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Solutions include: 

Using adaptable mounting rails
Selecting HIUs with flexible connections
Pre-wired HIUs for simple swap outs
Choosing compact or vertical models

Also, consider if the old system was direct and the new HIU is indirect, you may need isolation and flushing protocols to protect the new equipment.

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Case Study:

New Build with Developer-Specified Wireless M-Bus
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Situation:
A developer installed wireless M-Bus meters for data collection in a low-rise new build. Part-way through the project, the requirement changed to include prepayment functionality.
Problem:
Wireless M-Bus is not suitable for prepayment due to its limitations in real-time communication and responsiveness.
Solution:
Utilised the existing heat meters’ hard-wired M-Bus capability and installed a LoRaWAN-based prepayment device. This allowed full integration without replacing the meters and ensured compliance with modern prepayment infrastructure.

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Case Study:

Legacy Site with Closed Protocol Equipment
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Situation:
An older heat network was fitted with a closed protocol HIU and proprietary data collection system. The equipment provider has since ceased operations, leaving no access to resident consumption data.
Problem:
With no access to data, residents were left in the dark, unable to verify usage or understand charges. This represents the worst-case scenario for billing and transparency.
Solution:
A full replacement of the HIUs and data collection system was specified. The new solution is fully open protocol, ensuring any future billing provider can export data and serve residents fairly and transparently.

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Case Study:

Ongoing Consultation in a Mixed-Use Development
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Situation:
In a mixed-use scheme combining residential and commercial tenants, peak demand and load profiles vary significantly across zones.
Problem:
The goal was to optimise energy delivery without over-engineering the system.
Solution:
Engaged early with the developer to design a split approach, indirect HIUs with PID control and M-Bus metering for residential units, and dedicated plate heat exchangers with smart metering for commercial units. This ensured balanced loads and simplified ongoing energy management.

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Future-Proofing Your HIU Choice

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With HNTAS on the horizon, choosing an HIU that supports data visibility, efficiency, and control is essential.

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Checklist for future-proofing:
Is it M-Bus or Modbus enabled?
Can it integrate with prepayment?
Does it support modulating controls?
Are the PHEs removable and serviceable?
Is there an option for firmware or logic updates?

Also consider your installer’s familiarity with the unit, poor installation can undo even the best hardware.

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Design Stage Collaboration with Developers
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One of the most overlooked opportunities in heat network projects is early-stage consultation. Working closely with developers at the design stage ensures the HIUs and control systems specified are:
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Working closely with developers at the design stage ensures the HIUs and control systems specified are:

Aligned with current testing standards (e.g. BESA HIU Test Regime, 2022)
Compatible with the future expectations of HNTAS
Designed for integration with modern data collection platforms

Early consultation helps avoid costly redesigns, delays, and retrofits. It also ensures cupboard space, riser layouts, and system zoning are considered before the building reaches the construction stage.

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Data Collection is Not an Afterthought
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Data collection should no longer be seen as a bolt-on. With Ofgem regulation approaching, it’s become a core requirement. Networks must demonstrate performance, prove fairness, and resolve disputes and none of that is possible without reliable, accessible data.
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This means specifying: 

Meters with native M-Bus or LoRaWAN output
HIUs with integrated data ports or pulse modules
Centralised loggers and gateways with remote access

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By placing data collection at the forefront, developers not only protect themselves from future compliance issues but also empower operators and billing providers to deliver a better resident experience.

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Final Thoughts
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The right HIU is more than just a box with valves. it’s a critical part of your heat network’s performance.
By understanding the differences between models and control strategies, and by engaging early with developers and data partners, you can avoid costly inefficiencies, reduce resident complaints, and meet the upcoming standards being introduced by Ofgem and HNTAS.
At Data Energy, we work with multiple manufacturers and control partners to specify HIUs that work, not just on paper, but in the real world.
Stay tuned for more breakdowns, or get in touch if you’re unsure what HIU is right for your scheme.
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Got a Heat Network Challenge? Ask Daniel.
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#### HM Treasury Net Zero Review
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The government has officially launched the first ever Net Zero Review, which will assess how the UK can maximise economic growth and reduce costs for households as the country looks to decarbonise.
The review will consider how the UK can meet it’s net zero emissions by 2050 pledge whilst considering a fair balance of contributions from those that will benefit, including low-income and vulnerable households. The review will also explore new techniques to cut emissions without seeing them exported elsewhere.
The Treasury will consult industry experts and those likely to be impacted before the final report is published in autumn 2020, ahead of the UN COP26 climate change conference due to be held in Glasgow.
 
Chancellor Sajid Javid said:

“The UK is leading the way on tackling climate change as the first major economy to legislate for net zero greenhouse gas emissions by 2050. We must all play a part in protecting the planet for future generations.
 
This review is a vital next step in delivering that commitment, ensuring that we can end our contribution to global warming, while supporting growth and balancing costs, to avoid placing unfair burdens on families and businesses.”

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#### Holiday Park Leaflet
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Download our holiday parks leaflet
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#### How to Future-Proof Heat Network Data as ADSL Is Phased Out
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This article, How to Future-Proof Heat Network Data as ADSL Is Phased Out, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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How to Future-Proof Heat Network Data as ADSL Is Phased Out
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As the UK transitions from analogue to digital landlines, ADSL lines are being phased out – and this has serious implications for heat network data collection.
Many metering systems still rely on static IP addresses tied to ADSL connections. Once those lines are withdrawn, data loggers can lose communication with the meters. That means billing issues, data gaps, and compliance risks.
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The Risk: Unreliable Connections and Lost Data
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Without a secure, static IP address, communication between metering equipment and your data logger can break down. When that happens, accurate consumption data can’t be transmitted – leaving you flying blind when it comes to billing and system visibility.
And in a regulatory landscape where billing accuracy and transparency are non-negotiable, that’s a major risk.
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The Solution: Future-Proofed, Flexible Data Connectivity
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At Data Energy, we provide secure data collection solutions that don’t rely on outdated infrastructure. Our approach enables you to maintain reliable connectivity as ADSL lines are retired – avoiding disruption and ensuring you stay compliant.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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#### How VWART Supports Fair and Transparent Billing | Bill It
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Bill It focuses on turning accurate network performance into fair, transparent billing, helping build confidence for both operators and residents.
Whenever someone asks Bill It what makes a good heat bill, the answer is never “the invoice”.
It’s everything that happens before the bill is produced.
Because accurate, transparent billing starts with an efficiently operating heat network.
That’s why Bill It pays close attention to VWART, even if residents never hear the term themselves.
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The hidden cost of poor performance
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Bill It knows that residents rarely think about return temperatures. What they notice are the costs.
When VWART is higher than it should be, it’s often a sign that the heat network is working much harder than necessary.
Pumps run for longer, more fuel is consumed and more heat is lost before it ever reaches residents.
None of this is obvious from inside an apartment.
Heating and hot water may still seem perfectly normal. But behind the scenes, those inefficiencies can gradually increase the cost of operating the network, ultimately affecting the charges residents see.
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Fairer costs start behind the scenes
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For Bill It, transparent billing starts long before a bill is generated.
A well-performing heat network wastes less energy, operates more efficiently and helps keep avoidable costs under control.
That creates a stronger foundation for fair, transparent charging.
When operators understand their network’s performance through metrics like VWART, they can explain costs with greater confidence and demonstrate that charges reflect the genuine cost of supplying heat, rather than hidden inefficiencies.
That gives operators greater confidence in the way charges are calculated while helping residents better understand the costs they pay.
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Regulation is raising expectations
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Bill It has noticed a shift across the industry.
Residents increasingly expect more than reliable heating. Operators are expected to provide more than reliable heating. They are also expected to provide clear communication, fair pricing and give confidence that their networks are being operated responsibly.
This is no longer optional. There are consequences for not providing these, so change will have to prove adherence.
With Ofgem now regulating heat networks, operators are expected to demonstrate that they’re delivering value for money as well as reliable service.
VWART helps provide that evidence.
While residents may never see the metric itself, it gives operators another way to show they’re actively monitoring efficiency and continuously looking for opportunities to improve performance.
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VWART and residents
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VWART may never appear on a resident’s bill.
But the efficiencies it helps uncover can have a lasting impact on the confidence residents have in the charges they receive.
Clear, accurate billing gives residents greater confidence in their charges and helps build long-term trust.
Contact us here to talk about your billing.
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Got a Heat Network Challenge? Ask Daniel.
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#### Huntley Wharf | Case Study
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Overview
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In this project, Data Energy was brought in early to provide expertise on the heat network system for a large residential development of 765 apartments. The development was completed in phases, and as of now, 645 apartments are set up and billing.
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The Challenges
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Early Involvement (2019)From the initial stages in 2019, Data Energy contributed to the metering strategy by attending meetings with the developers and heat network designers. This proactive engagement ensured that the metering system would be aligned with the overall design and operational goals of the heat network.
 
Addressing Legalities and Social HousingLater in the project, Data Energy participated in discussions around the legalities of heat supply for social housing units, specifically focusing on how to recover costs from subtenants. Data Energy provided an example Heat Supply Agreement, ensuring compliance with relevant regulations and providing guidance to protect the interests of all parties involved.
 
Heat Network Handover Audit and Tariff ModellingIn 2022, we conducted a heat network handover audit and a tariff modelling exercise. This process involved deep collaboration with the developer, M&E contractors, and heat network designers. Several key issues were identified during the audit, and through in-depth meetings, actionable changes were made.
 
Improved Network PerformanceOne of the most significant improvements included adjusting the size of the Combined Heat and Power (CHP) engine, a modification that aligned the system with the planning conditions and improved the overall network performance. These changes were expected to:

Reduce overall costs for residents

Minimise energy waste

 
Ongoing Support and Energy ConservationIn 2023, Data Energy continued its support by completing a follow-up audit. This time, the focus shifted to Energy Conservation Measures, further refining the heat network for greater efficiency.
 
Metering Data and Management CoordinationWe collaborated with contractors to bring the metering data online, enhancing visibility and management of energy usage. In addition, we held monthly meetings with the developer and managing agent to discuss any ongoing issues, including metering, debt collection, and other operational challenges.
 
Financial and Tariff ManagementData Energy has been responsible for conducting annual tariff reviews and completing a full financial reconciliation to ensure that the heat network remains cost-effective for both residents and the development.
 
Debt Collection Service ImplementationRecently, we implemented an enhanced debt collection service, working directly with debt collectors to recover outstanding debts. This system bypasses the managing agent, saving them time and hassle while ensuring timely recovery of unpaid bills.
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The Results
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Optimised Heat Network performance: System adjustments have led to reduced energy waste and cost saving for residents.

Steamlined Debt Collection: An enhanced service has improved debt recovery, minimising the involvement of the managing agent.

Ongoing Efficiency Improvements: Energy conservation measures continue to improve the system’s efficiency, benefiting all stakeholders.

This comprehensice enagagement highlights the importance of early involvement, thorough audits and continuous support in ensuring the long-term success of heat networks for large residential developments.
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The Impact
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Our involvement allowed the client and managing agents to focus on their core responsibilities, knowing that the situation was being handled with integrity and attention to detail. By taking full ownership of the supplier communication and overseeing every step of the resolution, we minimised the burden on the client and ensured a smooth, transparent process.
Thanks to our relentless commitment to service and transparency, we resolved the issue without unnecessary stress on the client. In recognition of our efforts, we were proud to receive a 5-star review from the property manager—a testament to our dedication and the trust we build with our clients.
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“Data Energy has been an invaluable partner throughout this large-scale residential development. From their early involvement in shaping the metering and heat supply strategy to their ongoing support, they’ve provided expert guidance every step of the way. Their audits and system adjustments have optimised the heat network, reducing energy waste and saving residents money, while their enhanced debt collection service has streamlined our processes, making our job easier.
What truly stands out is Data Energy’s commitment to ongoing collaboration. Their proactive approach and hands-on support have made all the difference, ensuring everything runs smoothly and efficiently. We couldn’t ask for a better partner.”
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#### IEA: Global CO2 emissions rising again despite unprecedented fall in 2020
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Global carbon emissions dropped by 5.8% in 2020 due to slowed economic activity as a result of the pandemic, the largest annual percentage decline since World War II. However, major economies led a rebound in December 2020, when emissions were 2%, or 60 million tonnes, higher than in December 2019.
That’s according to the latest report from the International Energy Agency (IEA), with data suggesting that emissions are now climbing to above pre-crisis levels.
The study finds that around 2 million tonnes less of carbon dioxide were emitted last year, the equivalent of removing all of the European Union’s emissions from the global total.
While most economies recorded a decline of 5-10% in 2020, China – the world’s largest emitter of greenhouse gasses – was the only economy that saw an increase in emissions, which rose 0.8%, or 75 million tonnes above 2019 levels.
India, the world’s third largest emitter, rose above 2019 levels from September 2020, as economic activity increased, and restrictions were relaxed.
The pandemic prompted the unprecedented decline of almost 2 million tonnes of carbon dioxide in 2020, as national lockdowns and other restrictions limited industrial activity and transport. With fewer planes in the air and cars on the road, emissions from transport fell by 14% from 2019 levels.
The share of renewables rose from 27% to 29%, and emissions fell by 3.3% in the global power sector – the largest absolute fall on record.
 
Dr Fatih Birol, IEA Executive Director, said:

“The rebound in global carbon emissions toward the end of last year is a stark warning that not enough is being done to accelerate clean energy transitions worldwide.
 
If governments don’t move quickly with the right energy policies, this could put at risk the world’s historic opportunity to make 2019 the definitive peak in global emissions.
 
This year is pivotal for international climate action and it began with high hopes, but these latest numbers are a sharp reminder of the immense challenge we face in rapidly transforming the global energy system.”

 
In May 2020 the climate advisory body wrote to Boris Johnson urging for major decarbonisation projects to become a central pillar of any economic resilience plans.
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#### iKnoWatt Leaflet
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Download our iKnoWatt leaflet
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Our Trusted Clients
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#### iKnoWatt User Guide
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Download our iKnoWatt user guide
Please complete the form below.
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Download File
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Our Trusted Clients
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#### Inflation falls to three-year low with energy price cap
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UK inflation has fallen to its lowest level in almost three years as the energy price cap takes effect, resulting in cheaper utility costs for households. Consumer prices rose 1.5% in October, against 1.7% in September according to the Office of National Statistics (ONS). Gas and electricity prices dropped by 8.7% and 2.2% respectively in October.
Energy regulator Ofgem lowered the price cap last month, which will see around 15million customers on default tariffs or prepayment meters benefit from lower energy bills this winter, typically saving £75 a year.
 
A spokesperson for the ONS said:

“A fall in utility prices due to a lowering of the energy price cap helped ease inflation in October. However, this was partially offset by rising clothing prices.”

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#### Introducing Single Sign-On for a Seamless Login Experience
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Introducing Single Sign-On (SSO) – a simpler, faster way to access your account

From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online.
 
What is SSO?
Single Sign-On (SSO) is a streamlined and secure login process to give you access to our Customer Portal and Help Centre.
 
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What’s Changing?
You can now use just one login (your Customer Portal login) to access both:
– The Customer Portal – where you view your bills, payments and account details.
– The Help Centre – where you can find answers to common questions or contact support.
This means no more remembering multiple usernames or passwords. Just one secure login for everything.

What do I need to do?
If you already have a Customer Portal account, you’re all set. The next time you login using your existing details, you’ll be able to access the same features, as well as our Help Centre in the same place.
– Simply go to the Customer Portal and log in as usual.
– Click the Help Centre button at the top.
– You’ll be taken straight through – no second login needed.
 
What do I need to do if I don’t have a Customer Portal account?
Let’s make life a little easier for you…
Simply set up your Customer Portal to get the best out of your Help Centre experience.
Want to track your questions and queries? You’ll need a Portal account to do that.
With the Portal, you can see your energy use, check past bills, make payments and more—anytime, anywhere.
It’s quick to set up! Just follow the link on your latest bill or get in touch—we’re happy to help.
 
One Login, Loads of Benefits
Use your Customer Portal details to make things simpler, faster, and more secure.
– Easy access – One login gets you into both your Customer Portal and our Help Centre.
– Less to remember – Fewer usernames and passwords to juggle.
– Stay secure – Centralised login means stronger protection for your information.
If you use the Help Centre login directly, you’ll be redirected to the Customer Portal first – just log in and you’ll land back where you left off.
This update won’t affect most users — but it does make things simpler if you ever use both platforms.
 
Need help?
Our friendly Customer Care team is here for you:
– Call us on 01279 810119 (Mon–Fri, 9am–4pm)
– Use live chat or submit a support ticket
– Visit the Residents Hub for more help
 
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Data Energy
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#### Introducing The Download – a quick, practical read for the year ahead
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Introducing The Download

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As we head into a new year, we want to start by saying a genuine thank you.
Thank you for the conversations, the honest questions, the challenges, and the reality checks throughout 2025. They’ve shaped what we’ve built, how we’ve supported you, and where we’re focusing next.
To bring all of that together, we’ve launched The Download – a new, short-format read designed to give you fast, focused insight without the noise.
If you’ve got five minutes and a cup of tea, this first edition is a good place to start.
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What’s inside the December issue?
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The December edition pulls together the themes we’ve been hearing most often this year, alongside practical resources you can use straight away.
Here’s a preview of what you’ll find inside:
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Clear answers to the questions we’re asked most
From “where do I even start?” moments to specific compliance concerns, we’ve pulled together straightforward answers you can share internally and come back to when you need them.
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Simpler, more practical support
An overview of how our compliance support, health checks and packages are evolving – all aimed at making things easier to understand and easier to action.
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Why performance monitoring matters more than ever
As regulation tightens, gut feel and reactive fixes aren’t enough. We look at why better data and day-to-day visibility are becoming essential, not optional.
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The Heat Network Compliance Companion Playbook (updated)
Including access to the updated HNMF Authorisation Conditions, the latest summary, and new checklists to help you stay on track.
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A look ahead to 2026
From bespoke training packages and podcasts to new ways we’ll be supporting you through change, we share what’s coming next – and why.
You’ll also find a round-up of what we’ve been up to this year, a few lighter moments we couldn’t leave out and our end-of-year highlights.
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Why we created The Download
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This isn’t about adding another thing to your inbox.
The Download is designed to be short, useful and grounded in real world – bringing together guidance that stays current, tools you can use straight away, and context to help you plan with confidence.
It’s shaped by the conversations we have with you every day, and it’ll keep evolving as expectations, regulation and best practice continue to change.
Thanks for taking the time to read – and for being part of the journey with us. We’re looking forward to working with you throughout the year ahead.
Warm wishes from all of us at Data Energy and DMG Delta.
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Need support or have questions?

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We’re helping clients prepare for MHHS ahead of migration starting in late 2025.
If you’d like to understand how this could affect your sites or metering setup, our team is here to help.

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Data Energy
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#### Introducing the Help Centre (Coming Soon)
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Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience.
Residents will find plenty of FAQs here, with our articles being better personalised, and more in line with queries commonly raised: For those seeking information about their heating systems, a dedicated Heat Networks category awaits. Similarly, PAYG customers will find tailored articles in our PAYG category.
There are many categories to choose from and we are continuously updating and adding articles, ensuring residents always have the latest information to hand. To explore this new feature, just type into the Home page’s search bar to get started or choose FAQs to view all.
Our commitment to Customer Care remains steadfast. Our support ticket system has been revamped, allowing residents to provide customised information and attach relevant photos and documents for our attention. Each development will have a dedicated Customer Care adviser associated with it, for a more personalised service. Residents will have the added convenience of replying via email for on-the-go support.
Of course, we’re also still available to help over the phone! Our Customer Care team is always happy to take the time talking to residents, helping with billing and tariff queries.
We hope you enjoy exploring our new Help Centre and thank you for your feedback and support as we continue to enhance our services.
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#### Investors in People Accredited until 2020
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Investors in People Accredited until 2020
We’re delighted to announce that we have been successfully accredited as an Investors in People (IIP) Organisation.
Investors in People sets the standard for better people management, empowering talent within organisations towards greater success. An internationally recognised accreditation, we’ve joined a community of 10,000 organisations across 78 countries worldwide. 
Based on IIP’s key indicators of high performance, we have been recognised as a great employer providing and an outstanding place to work.
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#### IRPM Annual Seminar 2019
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We’re incredibly proud to be sponsoring IRPM’s Annual Seminar on the 13th of June at the Queen Elizabeth II Centre. The seminar will bring together leading industry figures to tackle the big questions facing sector, including new laws, codes, qualifications and best practice.
Last year, the IRPM Annual Seminar attracted more delegates than any other UK Block/Build to Rent conference of its kind – and it’s only getting bigger! So, can you really afford to miss it? Secure your tickets here.
We’re also excited to announce that we will be hosting a ‘Consultation Bubble’ throughout the day, a new feature to this year’s seminar. This provides an opportunity to discuss specific scenarios and gain professional advice relative to individual experiences, privately and away from the buzz of the conference floor.
Get the latest updates on:

Community heat
Decarbonisation for residents
Overheating in new builds
CHP and maintenance
Metering and billing
The Heat Network Regulations
Earn from your energy
ESCo and ESCo Lite

 To secure a consultation with our specialists, please complete this form. We will do our very best to accommodate your preferred time, on a first come first served basis.
We look forward to meeting you on the 13th June!
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#### It’s Launch Day! Announcing the Data Energy & DMG Delta Partnership
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We’ve been keeping something BIG under wraps… and now it’s time for the reveal! 🎉
We’re excited to announce that Data Energy and DMG Delta have officially joined forces to deliver a Total Heat & Energy Solution.
To celebrate this milestone and our brand alignment, we threw a fantastic summer party – check out our highlights video!
Our partnership brings together 33 years of expertise in heat management, energy procurement, metering, billing, engineering and maintenance services – all under one roof. With Ofgem 2026 and Net Zero on the horizon, staying compliant, efficient and cost-effective is more crucial than ever.
So, what does this mean for you? Nothing about the high-quality service delivery you expect is changing, we’ve simply brought our brands closer together. With a more streamlined approach, we’ll help you:
– Manage heat & energy
– Cut costs
– Improve efficiency
– Stay in line with regulations
– Meet sustainability goals
👉 Explore Our Brand-New Website where you’ll find everything about our services and the latest industry updates.
Trusted. Accurate. Hassle-free. Supported.
Power up your property management with DMG Delta & Data Energy, your trusted heat network partner.
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Data Energy
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#### James Andrew Residential | Testimonial
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Stand-Out Service and Account Management
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At Data Energy, we pride ourselves on delivering exceptional service and account management. James Andrew Residential shares how clear, timely communication and a deeper understanding of their needs have made a significant difference.

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“Thank you for always keeping us informed – your updates are clear, timely, and make a real difference.
 
The level of service and account management we receive is a huge improvement from what we’ve experienced before.

 It’s great to work with a team that truly understands our needs.” 

Sarah RileySenior Property Manager, James Andrew Residential
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#### Key Terms in Energy Procurement
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From AMR meters to Climate Change Levy, the world of energy can be packed with acronyms and complex terminology. Whether you’re managing a building, reviewing a bill, or just trying to make sense of your supply, this guide breaks it all down.
We’ve summarised the most common terms, abbreviations, meter types, tariffs, and energy sources—so you can quickly find what you need, understand what it means, and make informed decisions.
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AMR
Automatic Meter Read (Sends reads direct to supplier).
 
ASA
Awaiting Supplier Acceptance.
 
Calorific Value (CV)
Amount of heat given by the specified quantity of gas. This is used to calculate the energy consumed based on the volume of gas used. It is measured in joules per kilogram.
 
CCL
The Climate Change Levy is an energy tax on commercial and industrial supplies and is charged at the rate defined by HMRC, subject to VAT.
 
COT
Change of Tenancy.
 
Correction Factor (CF)
This is a fixed factor which considers the effect of gas pressure and temperature of gas flow. It is a legal requirement to include this on a gas invoice.
 
DA
Data Aggregation.
 
DC
Data Collection.
 
Data Logger
A device used to record meter readings and automatically transmit them to the meter reading agency.
 
Deemed Tariff
A contract where a customer takes a supply of energy in a manner otherwise than under a contract that has been expressly entered into with a supplier.
 
Domestic / Non-Domestic Supply
A Supply Point with an AQ of 73,200kWH (2500 therms) or less, is deemed as a domestic site. (This does not mean the user is necessarily residential). A supply point with an AQ of over 73,00kWh is deemed as non-domestic.
 
DLP
Dead/Lost Project
 
DNO
Distribution Network Operators (e.g UK Power Networks, The DNO manages the installation and upkeep of the cabling, and the distribution of electricity to the grid supply point).
 
DUOS
Distribution Use of System.
 
EAC
Estimated Annual Consumption.
 
ECOES
Electricity Central Online Enquiry Service (National Database).
 
Economy 7/10
A tariff that has different unit rates for consumption during the day and night. The number following Economy refers to the number of hours for which night-time rates are available.
 
E.T.
Erroneous Transfer (When a supplier takes a supply in error).
 
FiT Rate
Feed-In Tariff. The FIT scheme is a government incentive designed to promote the uptake of small-scale renewable and low-carbon electricity generation technologies. Usually included in the unit rate.
 
GSM
A mobile device which is connected to the meter and remotely reads the meter by signal. It has to be very good signal for the GSM to work.
 
GWh
1 million kWh
 
IGT Meter
An IGT Meter means that the gas is transported by an Independent Gas Transporter rather than being transported by one of the big six.
 
IHD
In Home Display.
 
Incumbent Supplier
Current Supplier.
 
HH
Half Hourly.
 
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kVa
kilovolt-ampere (kVA is a common electrical term used to describe the amount of electrical power that a meter can feed to a building or site. It stands for Kilo Volt Amperes and one KVA equals 1,000 Watts of power).
 
kWh
Kilowatt-hour is a unit used to measure energy consumption.
LOA
Letter of Authority.
 
MOP
Meter Operator Agreement (HH Meters Require a MOP agreement).
 
MPAN
Meter Point Administrator Number.
 
MPAS
Meter Point Administration Service (For MPAN/Supplier Query – Electricity).
 
MPRN
Meter Point Reference.
 
MWh
A megawatt hour. Equal to 1000 kWh.
 
NHH
Non Half-Hourly.
 
OCR
Out of contract Rates.
 
Ofgem
The Office of Gas and Electricity Markets (UK Energy Regulator).
PP11 Form
Document to claim relief against CCL.
 
PO
Purchase Order.
 
Pre-Payment
A method of payment where consumers pay for credit to their account.
 
Profile Class
The profile of the expected electricity consumption pattern or a specified group of customers.
 
P272
Ofgem regulation whereby supplies with a 05, 06, 07 or 08 profile class are no longer settled against a NHH read. Instead, they are now settled as Half Hourly using HH data.
 
SME
Small, Medium Enterprise.
 
SMETS1 Meter
1st Generation Smart Meter.
 
SMETS2 Meter
Smart Meter.
 
SOA
Statement of Account.
 
SOLR
Supplier of last resort.
 
Standing Charge
A fixed monthly/quarterly/daily amount that you pay your supplier for maintenance and other costs, such as maintaining connection to the power network.
 
SVT
Standard Variable Tariff. A supply contract with an indefinite length that does not have a fixed term applying to the terms and conditions.
Tendered
Quote Request.
 
TBS
Temporary Builders Supply.
 
TNUoS
Transmission Network Use of System.
 
Unit Rate
The monetary amount that is chargeable in respect of each unit of energy consumed.
 
UMS
Unmetered Supply.
 
VAT
Value Added Tax.
 
XOServe
(For MPRN/Supplier Queries – Gas)
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#### Large businesses required to report on emissions & energy efficiency from April 2019
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From April next year, all large companies in the UK will be required to disclose their energy use, efficiency and carbon emissions in their annual reports. This is to be introduced as part of the Government’s reform package, with the goal of 20% improved energy efficiency across industry by 2030.
Large businesses are already required to monitor their energy usage as part of the Energy Savings Opportunity Scheme (ESOS), however this disclosure is not currently public.
The new Streamlined Energy and Carbon Reporting (SECR) framework will apply to all quoted and incorporated unquoted firms, with an exemption for unquoted businesses should obtaining the SECR information be seen as impractical.
Additionally, if businesses are able to confirm an annual usage of less than 40,000kWh, they will not be required to disclose SECR information.
It is predicted that the introduction of this framework will bring the total number of businesses reporting on energy usage to around 11,900.
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#### Liz Truss announces new Energy Price Guarantee
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On the 8th September, Prime Minister Liz Truss announced a series of measures to support people and businesses with their energy bills.
The Energy Price Guarantee (EPG) will provide financial relief for British households and businesses, whilst also tackling problems in the energy market by boosting domestic supply.
The EPG will apply from the 1st October and will supersede the price cap agreed between Ofgem and energy retailers.
The package is expected to boost growth and curb inflation by up to five percentage points.
 
How will this affect domestic gas and electricity customers?
Under the plans announced today, a typical household will pay no more than £2,500 a year for the next two years. This supersedes the existing price cap (£1,971 since April 22) and the new price cap (£3,549 due October 22), saving customers around £1,000 a year. The EPG comes in addition to the £400 Energy Bills Support Scheme (EBSS) and takes account of temporarily suspending green levies, worth around £150.
 
How will this affect business energy customers?
During her speech, Truss vowed to provide “equivalent support” to businesses and public bodies over the next six months. We understand this will come in the form of a price cap, which will limit the price suppliers can charge for the cost of energy. It’s understood the cap will come into effect from the 1st October and will stay in place for six months. The cap will be reviewed after three months, to consider extended support for businesses most in need – with restaurants and pubs cited as examples.
 
How will this affect heat network customers?
During the announcement, Truss mentioned that those who do not pay direct for mains gas and electricity – such as households connected to heat networks – will be no worse off and will receive financial support through a new fund.
To date, no details have been released on how and when heat network customers will be able to access this support, however we have been told to expect an announcement this Autumn.
 
What’s next for our customers?
Our energy managers will continue to monitor announcements from the government and energy regulator. Consultations are ongoing, and we ask that our clients bear with us whilst we await further detail. We will be in touch with all clients as and when details of the new initiatives are released.
 
Further info:https://www.gov.uk/government/news/government-announces-energy-price-guarantee-for-families-and-businesses-while-urgently-taking-action-to-reform-broken-energy-markethttps://lnkd.in/eeFU_zZphttps://questions-statements.parliament.uk/written-statements/detail/2022-09-08/hcws294https://lnkd.in/eGqBvasg
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#### Lockdown causes electricity switching slow down
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Over 410,000 UK electricity customers chose to switch supplier last month, a 15% decrease on May 2019.
According to latest figures published by Energy UK, consumer switches slowed down considerably during the lockdown.
Nearly 2.5 million customers moved to a new supplier in the first five months of the year, a 5% decrease compared to the same period in 2019.
Audrey Gallacher, Interim Chief Executive at Energy UK said:

“While it’s not surprising that switching levels are slightly down during the lockdown, there will be many people who will face financial difficulties as a result of the pandemic, so it is important to remember there are ways you can save money on your energy bill, either by checking you are on the right deal with your current supplier or by shopping around.
 
More importantly, I’d encourage everyone to make sure that your homes are energy efficient which is the best way to keep your bill down for the longer-term and also help the environment.”

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#### London Green | Testimonial
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A Responsive Partner
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“We appointed Data Energy to provide a heat network for our new-build Union Park project at Packet Boat Lane in Uxbridge.
 
The 134 apartments within the development are served by a centralised energy centre that supplies heated water, allowing our residents to access the thermal energy for domestic purposes, typically space heating and hot water. The thermal energy taken from the system is measured with a heat meter, with the resulting metering data being used to recharge the resident for the energy that they have used from the system.
 Data Energy supplied and installed 134 Sharky 774 ultrasonic wireless Mbus heat meters, which were fitted to the Heat Interface Unit installed in each of the apartments. We instructed Data Energy to commission all units ready for data to be collected via a wireless handheld device that feeds the info back to the metering platform for ingestion and bill production.
 We have benefited from a dedicated Energy Manager who ensures that any queries are dealt with efficiently and in a timely manner, thus enabling us to report with confidence to our clients at all times.
 Data Energy have provided us with a reliable, consistent service and have proved to be a responsive partner and key player to the success of this scheme.
 I couldn’t recommend Data Energy more highly as they continually provide us, our clients and our residents with an exceptionally high level of satisfaction.“

Andrew CaraccioloBusiness Development Executive, London Green
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#### Lord Ian Duncan appointed Minister for Climate Change
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Previous Secretary for Northern Ireland, Lord Ian Duncan, has been appointed Parliamentary Under Secretary of State for Climate Change.
Working with COP26 President and previous Energy and Clean Growth Minister Claire Perry, Lord Duncan will lead the Government on subjects such as heat decarbonisation, smart energy systems, low-carbon innovation and smart metering. Additionally, Lord Duncan will serve as the Lords lead on broader issues covered by the Department of Business, Energy and Industrial Strategy (BEIS).
Lord Duncan’s appointment completes the reorganisation at BEIS under new Prime Minister Boris Johnson.
 
Andrea Leadsom – Secretary of State
Kwasi Kwarteng – Minister for Energy and Clean Growth
Jo Johnson – Minister of State
Kelly Tolhurst – Parliamentary Under-Secretary of State
Nadhim Zahawi –  Parliamentary Under-Secretary of State
Lord Ian Duncan – Minister for Climate Change
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#### Low-carbon heating solutions to replace gas boilers in new builds from 2025
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Philip Hammond has announced that low-carbon heating systems will replace gas boilers in all new builds from 2025, as part of the ‘Future Homes Standard’.
In his spring budget statement, the chancellor announced that alternative solutions would replace fossil fuels in new homes to tackle the intensifying climate crisis and reduce the UK’s carbon emissions.
The UK is committed to reducing its 1990 carbon emission levels by at least 80% by 2050, as part of the Climate Change Act.
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#### Mastering Energy Procurement: A Smarter Approach for Property Managers
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This article, Mastering Energy Procurement: A Smarter Approach for Property Managers, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Mastering Energy Procurement

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The energy market is anything but predictable right now. That means simply picking a supplier isn’t enough. Managing energy properly – across all your sites – needs a strategy that keeps costs down, residents happy, and you firmly in control.
As someone who’s worked closely with property managers across all sorts of developments, I’ve seen how easy it is for energy procurement to spiral. One day you’re renewing a couple of contracts. Next thing you know, you’re buried in spreadsheets, sitting on endless calls with suppliers and trying to untangle a billing error from six months ago.
The truth? Procurement shouldn’t be this complicated. But without the right setup, it often is. So let’s break down what works, what doesn’t, and how to make energy procurement something that works for you, not against you.

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Why You Need a Strategy – Not Just a Supplier
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Back in the day, procurement was about picking between a fixed or flex deal and choosing the cheapest rate. But now, there are so many more moving parts. If you’re not aligning contract end dates across your portfolio or tracking usage properly, you could be losing money without realising it.
We’ve worked with clients who were paying a decent rate but didn’t realise the contracts were all renewing at different times, which meant they couldn’t negotiate properly. Once we aligned the portfolio, the difference was night and day – fewer surprises, better pricing, and far less admin.
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The Hidden Cost of Doing It Alone

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One thing we see over and over? Managers trying to stay on top of procurement solo. You might start off with good intentions and a clear spreadsheet, but over time it gets messy. Contracts slip through the cracks, a few invoices go unchecked, and suddenly there’s a hefty bill with a charge you weren’t expecting.
From incorrect VAT to the wrong kVA being applied, these aren’t rare one-offs. They’re common. And while none of them seem huge at the time, they pile up quickly. The cost isn’t just financial either – it’s hours of your week spent chasing suppliers, resolving disputes, and pulling together information from a dozen different places.

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Unlocking the Benefits of Portfolio Procurement
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One of the smartest ways to save is by treating multiple sites as a single, unified buying block.
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When contracts across developments are aligned, property managers gain access to:

Better pricing through aggregated demand
Simplified tendering processes
Streamlined admin and renewal cycles
Greater supplier negotiation leverage

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In one case, bundling contracts across just 10 blocks led to a 15% saving – all by unlocking volume-based discounts that individual sites couldn’t access alone.
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Bill Validation: Your Unsung Hero
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Here’s something we see time and again at Data Energy: one in three energy bills has a mistake. That’s not a stat from a report – it’s from our own validation process. And we’re not talking about tiny errors. We’ve uncovered duplicated bills, incorrect VAT, contract rates that were never applied… the list goes on.
This is why bill validation isn’t a nice-to-have. It’s essential. Catching these mistakes early prevents back-billing, avoids overpaying, and gives your clients and residents confidence that things are being handled properly. It’s one of the biggest opportunities for hidden savings – and it’s easy to overlook. 
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Staying Compliant (Without the Headache)
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Navigating regulation is no longer optional. Property managers now face a range of legal responsibilities that directly impact how energy is bought, managed, and charged. The risks of non-compliance aren’t theoretical – they’re real, and we’ve seen how quickly they can escalate when things are missed.
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Key areas include:

The Landlord & Tenant Act 1954
This legislation places specific requirements around energy procurement, particularly in ensuring contracts are not excessively long and that competitive tendering is carried out transparently and fairly.

The Utilities Act 2000 and Energy Act 2023
Together, these acts restrict profit-making on energy resale and introduce much tighter rules around the accuracy of energy marketing and claims. If you’re passing on ‘green’ tariffs to residents, you must be able to back that up with credible documentation.

VAT and Climate Change Levy (CCL)

In mixed-use buildings where residential and commercial supplies intersect, getting the classification wrong can lead to overpaying tax or, worse, facing penalties during a VAT audit. Many property managers don’t realise the complexity here until it’s too late.

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These aren’t box-ticking exercises. They affect how you recover costs, what you can legally charge and how transparent your billing processes must be. Getting it wrong could mean anything from tenant disputes and credit notes to full-blown audits, fines, or reputational damage.
The good news? With the right advice and systems in place, staying compliant doesn’t have to be difficult.
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Why Smart Metering Isn’t Optional
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Smart meters do more than save you the hassle of estimated reads. They give you real-time visibility, help spot issues early, and allow for accurate billing and smoother switching. When you’ve got dozens of meters across different sites, that clarity is a game changer.
We’ve supported clients with rolling out SMETS2, AMR, and half-hourly setups. Once in place, it’s not just the tech that’s smarter – the whole management process becomes sharper and more responsive.
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A Smarter Way Forward
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The role of energy procurement has evolved. It’s no longer just about getting a quote once a year. It’s tied into compliance, cost control, operational efficiency, and resident satisfaction.
Getting it right means less firefighting, more confidence and real savings. It frees up time, reduces risk and ultimately makes your life as a property manager easier.
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How Data Energy Makes It Easy

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At Data Energy, we’ve helped countless property managers streamline procurement. From the first portfolio review through to validation, dispute resolution, and compliance checks, we’re with you every step of the way.
We centralise everything into one portal, align your contracts, and back it all up with a 33-point validation checklist that catches those costly errors before they land on your desk. You’ll get support with smart metering rollout, guidance on regulatory compliance, and a dedicated account manager who genuinely understands your portfolio.
In short: we make procurement clearer, simpler, and more strategic. And after everything I’ve seen in the industry, that’s exactly what more property managers deserve.

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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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Stay up-to-date

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If you found this useful, we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### Millions to save on energy bills as price cap lowered
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More than 15 million households will see their energy bills fall from October as a result of the energy price cap being lowered.
The cap will be set at £1,042, the lowest level since the cap was introduced in January 2019, generating savings of around £84 for UK customers.
Ofgem also lowered the cap for prepayment meters by £95, from £1,164 to £1,070 a year.
The energy regulator said the reduction was due to a sharp decrease in wholesale gas costs as a result of the pandemic. But it warned the cap is likely to rise again in April 2021 as wholesale prices have started to recover.
 
Jonathan Brearley, Chief Executive of Ofgem, said:

“Millions of households, many of whom face financial hardship due to the Covid-19 crisis, will see big savings on their energy bills this winter when the level of the cap is reduced.
 
They can also reduce their energy bills further by shopping around for a better deal. Ofgem will continue to protect customers in the difficult months ahead as we work with industry and government to build a greener, fairer energy market.”

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#### Mind The Gap How to Get on Track: Navigating the Route to Heat Network Compliance
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How to Get on Track for Compliance:
Ready to bridge your heat network’s compliance gap? If you’re a property manager, you’ve likely noticed the buzz around new regulations for heat networks. These changes, as anticipated under the watchful eye of OFGEM, promise greater transparency and protection for the end users of communal heat networks. The Net Zero 2050 vision has set the bar high, and now it’s time to make that promise a reality.
These changes, driven by Ofgem and DESNZ (the Department for Energy Security and Net Zero), are set to roll out over the next few years, bringing heat networks in line with the standards seen in gas and electricity sectors.
Here’s a straightforward breakdown of what’s coming and how we can help you navigate these changes with confidence.
With change comes opportunity, but also apprehension. How will these regulations impact the heat networks you manage? If you’re juggling the demands of keeping a heat network operational – maintaining the plant room, servicing heat interface units (HIUs), billing end users, managing utility contracts – then adding compliance into the mix might seem daunting. But there are practical steps you can start taking now to avoid getting stuck when new rules come into play.
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Hot off the Press!
E-guide Part 2: Close the Gap
Preparing you for Ofgem’s New Heat Network Rules
With 23 authorisation conditions proposed under the new regulations, it can be hard to understand the expected outcomes.
You’re not alone, many stakeholders still don’t know what’s required – or how to prepare, but we’ve put together the best practice starting points.
We’ve also created a detailed self-assessment checklist, to help you identify gaps and prepare for Ofgem’s new rules.
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We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
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Sign Up and Stay Ahead with Expert Guidance for Property Managers
Regular updates, insights and exclusive access to our industry events:
– Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
– Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
– Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.
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Data Energy
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#### Mind the Gap: Our Journey Through the TPI Annual Seminar 2025
After months of planning, designing, building (and plenty of sweet-tasting), the TPI Annual Seminar 2025 has officially come to a close – and what a journey it was!
This year was a record-breaking event for us at Data Energy and DMG Delta. From the moment the doors opened, our stand was buzzing, packed with conversations, questions from property managers across the UK.
In line with our Mind the Gap theme, we built a transport-inspired experience designed to bring our heat and energy solutions – and the journey to Ofgem 2026 compliance – to life.
And yes, we may have tempted a few people over with our legendary Pick ‘n’ Mix station. Sweet tooths aside, we were blown away by how many of you stayed to chat about your compliance challenges, billing questions and heat network requirements.
Our competitions and giveaways were a big hit – congratulations to everyone who entered! But beyond the games, what truly stood out were the insightful, honest conversations we had with so many professionals working hard to improve how their buildings are managed.
Whether you were exploring alternative service providers, preparing for regulation changes, or simply curious about how we could help simplify things, it was a pleasure to meet you.
Catch the highlights reel below and relive the energy – or see what you missed!
https://dataenergy.co.uk/wp-content/uploads/2025/05/DE-and-DMG_TPI-Annual-Seminar-2025_Post-Event-Roundup.mp4

One Solution, Built for You
Together, Data Energy and DMG Delta provide a complete heat and energy solution for residential buildings. From technical engineering and emergency maintenance to resident-friendly billing and energy procurement, we’re helping property managers bridge the gap between where they are today – and where they need to be tomorrow.

Accurate metering & billing
Compliance support to keep you one step ahead
Energy procurement to secure the best deals
Specialist engineering & 24/7 emergency maintenance

📅 Only 367 days until the next TPI Annual Seminar… we’re already on board.

#### National Delivery Body required to decarbonise UK heat
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The UK requires an independent impartial body to lead the heat decarbonisation strategy, according to a high-level commission convened by the CBI and University of Birmingham.
The new Heat Commission published a series of recommendations for decarbonising heat as part of the nation’s strategy to achieve net zero carbon emissions by 2050.
The report stresses the importance for communities, government and regulators to work together to decarbonise the heat sector – currently the largest source of UK carbon emissions, accounting for more than a third of greenhouse gasses.
The industry group recommended a ban on conventional gas boilers by 2035, with low-carbon technologies such as heat networks and heat pumps being installed instead.
Domestic heat is undoubtedly the biggest challenge facing the country as we tackle the escalating climate crisis. Currently only 1 million out of 27 million UK homes have access to low-carbon heat.
 
Karan Bilimoria, CBI President and chair of the Heat Commission, said:

“A green recovery and progress towards the UK’s net zero emission target are doomed to fail if we don’t address the urgent need to decarbonise the heat in our homes and buildings.
 
Recent government announcements will undoubtedly fast-forward our transition towards net zero. The commission’s recommendations offer a roadmap to accelerate progress, ensure our nation stays on a path to sustainable recovery and ensures the UK remains a global leader in meeting climate commitments.
 
Aside from the moral imperative, there’s also a strong economic case for protecting our planet. Large-scale heat decarbonisation and energy efficiency would provide a huge jobs boost for the economy at a time when new career opportunities are needed more than ever.”

 
Chris Stark, Chief Executive of the Committee on Climate Change, said:

“Heat is going to move to centre stage in the years to come, so we really need to welcome this CBI report, which gives us a sense of what a net zero compatible package of measures might look like.”

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#### National Grid investigated over last Friday’s power cut
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Business Secretary Andrea Leadsom has announced an investigation into Friday’s power cut that left a million homes in the dark and caused disruption to train lines, hospitals and airports.
Chaos hit after two power plants (one gas and one wind farm) failed minutes apart, accounting for around 5% of the UK’s energy needs. Power was restored within fifteen minutes, however the unfortunate timing of the outage, at 4.50pm on a Friday afternoon, caused significant disruption to thousands of commutes home.
A review by the Energy Emergencies Committee aims to establish what caused the outage and assess whether National Grid followed correct procedures.
The UK has not been affected by a power cut of this scale since 2008, with the head of National Grid insisting that Britain has “statistically one of the most reliable energy networks not only in Europe but anywhere in the world.”
Group CEO, John Pettigrew continued:

This is the result of the energy industry investing £100bn in distribution and transmission networks since 1990. In the past six years alone, National Grid has invested £10bn in improving the security, integrity and carbon performance of UK energy supply markets. Power cuts are actually 60% less frequent than they were when I started working at National Grid back in 1991.
 
We are certain this was a result of a freak coincidence and not a cyber-attack. While we must not be complacent and must continue to be vigilant, our investments in cyber security defences provide a silent shield to UK power supplies.

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#### Navigator Building | Case Study
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Overview
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In March 2023, we were approached by the property manager of The Navigator to resolve a complex issue with their communal gas meter. The meter, which serves a heat network for 33 apartments, had been registered under the wrong supply address, causing billing errors. Total Energies, the supplier, had been invoicing based on outdated meter data from a serial number that had been upgraded in June 2022.
The property manager turned to us, Data Energy, to take control of the situation, correct the information, and liaise with the supplier to ensure accurate billing moving forward.
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The Challenge
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The property manager needed us to work directly with the energy supplier to update the supply address and correct the meter serial number on their billing system, ensuring the client could settle their accounts accurately.
This required a high level of precision, consistent communication, and, above all, transparency to resolve the issue swiftly and without any further disruptions.
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The Result
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Our client’s dedicated energy manager took a proactive approach, liaising between the supplier, the Distribution Network Operator (DNO), and the client. It was crucial that every piece of data provided to these parties was accurate to facilitate the necessary changes.
Throughout the process, we maintained open and clear communication, logging over 100 emails and numerous calls with the supplier and the client, while also utilising online chats to ensure no stone was left unturned. Multiple site visits were organised to verify the accuracy of the data. When the supplier failed to act on several occasions, we took the initiative to raise a formal complaint, advocating on behalf of the client to hold the supplier accountable.
Despite the challenges and setbacks, by January 2024 we had successfully resolved the issues, ensuring the supplier billed on the correct data moving forward.
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The Impact
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Our involvement allowed the client and managing agents to focus on their core responsibilities, knowing that the situation was being handled with integrity and attention to detail. By taking full ownership of the supplier communication and overseeing every step of the resolution, we minimised the burden on the client and ensured a smooth, transparent process.
Thanks to our relentless commitment to service and transparency, we resolved the issue without unnecessary stress on the client. In recognition of our efforts, we were proud to receive a 5-star review from the property manager—a testament to our dedication and the trust we build with our clients.
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“I must say that Data Energy has been very helpful, and far more so than other competitors that we have been dealing with. Thank you very much for your assistance in helping resolve this difficult gas meter issue.”
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#### New Development? Create the Ideal Heat Network
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New Development? Create the Ideal Heat Network
Heat Networks are complex to design and run and come with a raft of legal administrative duties. Especially since the advent of the Heat Network (Metering and Billing) Regulations. With existing buildings, Heat Networks inevitably have legacy issues, not least where the terms of the typical lease contradict the new regulations.
New developments provide a superb opportunity to create the Ideal Heat Network set-up from the outset. One that satisfies all stakeholders and ensures a better experience for residents and greater value for developers.
The perfect heat and hot water system:

Correct sizing of the plant and distribution system to consistently meet demand
High energy efficiency levels so heat isn’t lost, resulting in lower unit rate costs
Correct maintenance with plant run at optimum manufacturer/designer levels
Correct handover documentation from Developer to Managing Agent
Managing and maintaining a billing platform that includes metering
Keeps administration costs of heat billing to a minimum
Charging for the heat supplied and avoiding credit risk
Delivering value and complete reliability for the end user

Call one of our Energy Managers today for information – 01279 810120
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#### New Heat Network Rules Coming – What You Need to Know
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New Heat Network Rules: What You Need to Know

You may have heard that the way heat networks operate is changing.  New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents.
Here’s what you need to know and how these rules benefit you:
– Clearer Billing – your suppliers must provide detailed, easy-to understand bills.– Improved Reliability – more robust maintenance and service standards.– Dispute Resolution – a formal complaints processes to protect residents.
We’re here to help you stay informed. Sign up for updates, our latest news and resources and moreinformation about how these regulations affect you.
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Let’s get started!Who is your Heat Supplier?
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Your heat supplier is the organisation responsible for providing your home with heating and hot water through a heat network. Unlike traditional energy suppliers that deliver gas or electricity, heat suppliers operate and maintain a centralised heating system that distributes heat to multiple homes or buildings.
 
Their responsibilities include:
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How is a Heat Supplier Different from an Energy Provider?
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– You can’t switch heat suppliers like you can with gas or electricity.
– Costs are based on shared infrastructure, not individual delivery.
– Ofgem’s new regulations will bring in clearer pricing and service guarantees.
Not sure who your heat supplier is? Check your tenancy agreement, leasehold documents or heating bills.

Why Ofgem Regulations Matter to You Currently
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Currently, heat networks are not as strictly regulated as other utilities, butupcoming Ofgem regulations will ensure an overall alignment with other utilityregulations. Residents in heat network properties have faced issues like unclearbills and service interruptions. Ofgem’s new rules are designed to fix this.
 
What’s Changing?
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The changes in more detail
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Back-Billing Restrictions
Heat suppliers may no longer bill customers for energy used beyond the previous 12 to 18months, except in cases where the customer is at fault (e.g., tampering with a meter) or under specific regulatory exceptions. This protects residents from unexpected or unfairly large bills.
– You’ll have peace of mind knowing that old billing errors or delayed charges can’t be backdated indefinitely.
– If errors are identified, you’ll only be billed for a limited, manageable period, ensuring greater financial certainty.
 
Tariff Change Notification
Suppliers must notify customers at least 30 days before increasing energy tariffs. If a supplier fails to notify residents, they must follow specific processes under Ofgem’sguidance to correct this oversight.
– You’ll receive advance notice of any price increases, giving you time to plan your budget or query the changes.
– Heat suppliers will be held accountable for keeping residents informed about changesto tariffs, ensuring greater transparency.
 
Tailored Support for Vulnerable Customers
Vulnerable customers will receive enhanced protections, building on existing schemes like Heat Trust’s priority services. This includes tailored assistance, such as early communication about issues, financial support, or access to emergency heating provisions.
– If you or someone in your household is classed as vulnerable, you’ll have access to improved services designed to meet your specific needs.
– Enhanced protections will ensure that vulnerable residents are prioritised during outages or other service issues.
 
Digital Platform for Regulation
Ofgem is developing a digital platform to improve oversight of heat networks. Heat suppliers will need to report key performance indicators (KPIs) regularly, such as response times to complaints, refunds, or unplanned outages.
– Your heat supplier will be monitored more closely, ensuring better accountability and quicker responses to issues.
– The platform will provide clear metrics on your network’s performance, giving you greater insight into service reliability.
 
Ofgem’s Step-In Rights
Under the new regulations, Ofgem will have the authority to intervene if a heat supplier fails to meet obligations or goes out of business. This includes taking over operations temporarily or overseeing a transition to a new supplier.
– Your heat supply will be safeguarded even if your current supplier faces financial or operational difficulties.
– Ofgem’s intervention ensures that heat services remain uninterrupted, protecting you from potential disruptions or confusion during supplier changes.
 
What These Changes Mean for Residents
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The upcoming regulations place residents at the centre of heat network reforms. By prioritising fairness, transparency and reliability, these changes aim to provide you with:
– Greater Clarity: clearer bills and pricing structures.
– Better Protections: enhanced support for vulnerable residents and safeguards against service failures.
– Improved Service: reliable heating and hot water, with greater accountability from suppliers.
These regulations will modernise heat networks, ensuring they deliver the quality of service residents expect. Stay informed about updates from your heat supplier and Ofgem to make the most of these changes.
 
Challenges Ahead for Heat Suppliers
Implementing these regulations isn’t easy. Suppliers must:
– Upgrade infrastructure to meet new standards.
– Ensure compliance with Ofgem’s rules.
– Educate residents about their rights and new protections.
What This Means for You:
– Short-term disruptions may occur as suppliers make upgrades.
– You’ll have better insight into how your heat network operates.
 
How Ofgem’s Heat Network Regulations Affect You
As a resident, you’ll notice key improvements:
✔️ Simpler bills – easy-to-read breakdowns.
✔️ Fewer interruptions – stricter maintenance rules.
✔️ Faster dispute resolution – clear complaints processes.
 
Key Dates for Ofgem Regulations
2025 – Regulations finalised; heat suppliers begin preparations.
2026 – Full compliance deadline.
What You Can Do Now: Check your heat supplier’s updates on how they’re preparing. Understand your rights under the new rules.
 
More information and useful links:
Ofgem Support
Find advice if you need extra help, have difficulties with your energy supply or want to complain. Save money and get greener with your energy use with our tips on switching, government grants, benefits and energy efficiency schemes.
Visit the Ofgem website.
Get help if you cannot afford your energy bills
Find out where to get help if you’re worried about paying your electricity or gas bills here 
What is Heat Trust?
Heat Trust is an independent body that sets high service standards for heat suppliers. If your supplier is Heat Trust-registered, you’ll get extra protection.
Check if your supplier is a Heat Trust member here.
Heat Trust ensures
– Billing transparency & fairness
– Reliable service & systemmaintenance
– Independent dispute resolution
 
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Data Energy
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#### No current vacancies
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Unfortunately, we do not have any current open vacancies – but do check back for any changes and keep an eye on our social media pages for any updates.
Alternatively, you can always send us your speculative CV, as we are always looking for new proactive and self-motivated colleagues!
Please send your CV and cover letter to:
sara.ellis@dataenergy.co.uk
 
 
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Our Location and Benefits
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For all our Office based roles:

Job location: Bishop Stortford
Hours per Week: 8.30am – 5.00pm

Our Benefits:

Annual leave: 25 days plus Bank Holidays
Bonus incentive schemes
Sickness & accident salary protection scheme
Employee assistant programme, including access to private GP
Life insurance
Auto-enrolment pension
Free gym & spa onsite
Free Parking
Social events
Bring your dog to work day
Training and development

To apply for any role:

You must be living and authorised to work in the UK to apply for any position.

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#### Ofgem announces 12-month back-billing limit
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Ofgem announces 12-month back-billing limit
UK energy watchdog Ofgem have announced a ban on energy providers back-billing customers for energy used over a year ago.
Unless a customer has purposely prevented their meter from being read, energy suppliers will no longer be able to charge for electricity or gas prior to that 12-month period. This is likely to affect those who experience incorrect billing, whether due to estimated meter reads or faults with the energy supplier’s system.
Ofgem have reiterated that providing energy suppliers with regular, actual meter reads and notifying them when moving in or out of a property allows for accurate billing; eliminating the risk of ‘shock bills’ which could lead to customers being out of pocket.
Otherwise, customers are urged to take advantage of the Smart Meter Roll-Out, where customers benefit from automatic, accurate meter reads being sent to the energy supplier and used for billing.
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#### Ofgem announces 80% increase to price cap from October
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Ofgem have announced that the energy price cap will increase by 80% for the cap period 1st October 2022 to 31st December 2022, due to rising wholesale costs.
The average domestic dual-fuel tariff will increase to £3,549 per year from the 1st October – almost treble what it was in October last year.
Jonathan Brearley, CEO of Ofgem, said:

“We know the massive impact this price cap increase will have on households across Britain and the difficult decisions consumers will now have to make. I talk to customers regularly and I know that today’s news will be very worrying for many.
 
“The price of energy has reached record levels driven by an aggressive economic act by the Russian state. They have slowly and deliberately turned off the gas supplies to Europe causing harm to our households, businesses and wider economy. Ofgem has no choice but to reflect these cost increases in the price cap.”
 
“The Government support package is delivering help right now, but it’s clear the new Prime Minister will need to act further to tackle the impact of the price rises that are coming in October and next year. We are working with ministers, consumer groups and industry on a set of options for the incoming Prime Minister that will require urgent action. The response will need to match the scale of the crisis we have before us. With the right support in place and with regulator, government, industry and consumers working together, we can find a way through this.”

Mr Brearley added that winter gas prices were 15 times higher than normal conditions, the equivalent to paying £400 to £500 to fill up a car with petrol.
The next cap will be introduced in January 2023. Although Ofgem is not offering predictions because the market remains “too volatile”, it warned that prices could get “significantly worse through 2023”.
It’s estimated the price cap will affect 24 million households – around 85% of the population.
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#### Ofgem announces support for struggling energy customers
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Ofgem has announced new measures that will protect vulnerable customers struggling to pay their energy bills or unable to top up due to mobility issues or having to self-isolate.
From the 15th December, energy suppliers will be required to offer “realistic and sustainable” debt repayment plans or emergency credit to those with a prepayment meter. The requirements aim to reduce the number of customers who run out of credit and go without energy.
 
Dame Gillian Guy, Chief Executive of Citizens Advice, said:

“This raft of new protections from Ofgem should help more people who are struggling to stay afloat.
 
Energy is an essential service and everyone should be confident they can adequately heat their home and protect their health – especially during a global pandemic.
 
We’ve been pressing for the measures agreed between government and energy suppliers to help people through the coronavirus pandemic to be extended and widened, so we’re very pleased to see this announcement from the regulator.”

 
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#### Ofgem launches Decarbonisation Action Plan
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On his first day in office, Ofgem’s new chief executive Jonathan Brearley has launched the Decarbonisation Action Plan; a series of actions required to ensure the UK is ready to deliver net zero.
The plan focuses particularly on heat and transport, the two biggest challenges facing the country as we look to decarbonise.
Chief executive Jonathan Brearley said:

“Britain has come a long way. It has decarbonised faster than any other major economy, but we must go further, particularly on heat and transport. We are taking an approach that recognises that our role protecting customers includes achieving net zero.
 
As low-carbon renewable energy grows and more transport goes electric, the energy system needs to be more flexible to respond to peaks and troughs in both supply and demand. Our new price controls for network companies will clear the path for this, providing the incentives for investment for the future.
 
It is now vital that the energy industry rises to the challenge and demonstrates how it will work with the government and Ofgem to decarbonise Britain’s energy system at the lowest cost”

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#### Ofgem lowers price cap due to falling wholesale costs
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Energy prices are due to fall for millions of customers this autumn, as Ofgem announces the price cap is to be lowered due to falling wholesale energy costs.
The price cap, that came into force in January this year, was introduced to protect 11 million UK households from upsurges to standard variable and default energy tariffs. The legislation is due to be lifted in 2020, however Ofgem can decide to extend it by up to 12 months on three occasions, reviewing the cap every six months.
Households currently on default or standard variable tariffs can now expected to pay around £1,179 a year, a saving of approximately £75. However, customers could be saving hundreds by shopping around for a better energy deal, with over 100 cheaper tariffs available on the market.
Dermot Nolan, Chief Executive of Ofgem, said:

The price caps require suppliers to pass on any savings to customers when their cost to supply electricity and gas falls.
 
This means the energy bills of around 15 million customers on default deals or pre-payment meters will fall this winter to reflect the reduction in cost of wholesale energy.
 
These customers can be confident that whatever happens, the price they pay for their energy reflects the costs of supplying it.
 
Households can cut their bills further in time for winter, and we would encourage all customers to shop around to get themselves the best deal possible for their energy.

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#### Ofgem to increase price cap due to “unprecedented” gas market surge
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UK households could see their energy bills rise by as much as £150, or 13% this winter – in what would rank as the biggest increase in a decade.
Ofgem is expected to announce an increase to the energy price cap from 1st October, in response to an “unprecedented” global gas market surge. However, fuel poverty campaigners have warned that around 400,000 households could be pushed into fuel poverty as a result.
Currently, it’s estimated that around 3 million UK homes are unable to afford their energy bills. Campaigners have warned that for every one percentage point rise in annual energy bills, an additional 40,000 homes could fall into fuel poverty.
Calculations by the End Fuel Poverty Coalition estimate that the price rise will force an additional 392,000 households into fuel poverty within the coming months.
Simon Francis, co-ordinator of the End Fuel Poverty Coalition, said:

“While people’s attention is diverted by the rush out of lockdown, the reality is that the countdown to winter is on and it is a race against time. Any price rise – however small – will mean the choice between heating or eating becomes even starker later this year.
 
If that wasn’t bad enough, fuel poverty can make respiratory illnesses worse – meaning conditions such as Covid may be exacerbated by living in cold damp homes.
 
Short-term energy saving measures and shopping around for cheaper energy can help reduce bills, but the scale of the problem faced by people this year is huge and any increases during the pandemic and the recovery should be avoided.
 
We’d urge Ofgem and policy makers to think again about the price cap rise, or the Government to step in and provide emergency financial support to those who suffer due to the decision.”

The cap, which came into force in January 2019, was introduced to protect customers from upsurges to standard variable and default energy tariffs.
Households on these tariffs could be saving hundreds by shopping around for a better energy deal, with over 100 cheaper tariffs available on the market.
 
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#### Ofgem’s Targeted Charging Review – Guidance
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The Targeted Charging Review (TCR) was launched by energy regulator Ofgem in 2017, with the aim to reduce distortion across the energy network. In November 2019 Ofgem finalised a plan for how TCR changes will be implemented for electricity customers. This guide looks at how these changes will impact energy costs.
 
Background
Around 25% of a typical electricity bill is made up of Transmission Network Use of System (TNUoS) and Distribution Use of System (DUoS) charges. These charges cover the costs of maintaining the networks that transport energy from the point of generation across the National Grid, and subsequently from the grid to end users.
Known more commonly as transmission and distribution charges, these costs are split into two parts: residual, the cost of maintaining the network and forward-looking, the cost of expanding the network.
TCR changes only effect the residual element, which is 90% of TNUoS and 50% of DUoS.
The UK electricity system has evolved dramatically in the last 50 years, with an increasing number of consumers investing in their own electricity generation and storage solutions. This has made predictability and management of the system more difficult, and some users have been able to avoid TNUoS and DUoS charges, typically by powering down during peak times.
Ofgem’s TCR Review is intended to address this and ensure that costs are distributed fairly.
 
What’s changing?
Currently the residual charge is built into the unit rate (p/kWh). However, from April 2022 suppliers will charge a fixed amount per supply (£/day), which will be built into the standing charge. This should, in theory, ensure that similar sized supplies pay the same amount towards maintaining the network.
April 2021
Balancing Services Use of System (BSUoS) charges will be based on gross demand (previously net demand). This will also see the removal of the embedded benefit for a small generation.
April 2022
TNUoS and DUoS residual will be charged as a fixed cost for all electricity consumers. This means charges will be built into the standing charge (£/day) instead of the unit rate (p/kWh), as it is currently.
New TNUoS charges will be based on a series of fixed charging bands set for the whole country.
New DUoS charges will be based on a series of fixed charging bands set for each distribution area.
 
How will you be charged?
With the exception of unmetered supplies, all non-domestic supplies will be placed in one of several bands, depending on size, which will determine how much customers pay for TNUoS and DUoS costs.
Network Operators are creating new Line Loss Factor (LLF) classes to be implemented by October 2021, which will ascertain which charging band supplies fall under.
Supplies will remain in this band until 2026, unless there has been a material change onsite, i.e. more than 50% increase or decrease in annual consumption/maximum installed capacity.
 
Changes to Triads 
Currently, residual and forward-looking costs are only charged during the Triad period. This is the highest winter peak period between November and February. No costs are charged between March and October, as they are deferred to the Triad period.
By reducing consumption or switching to onsite generation during the Triad period, some users have been able to avoid TNU0S and DUoS charges. Ofgem have therefore decided to remove Triads from April 2022 to address the issue.
The final Triad season will take place over winter 2021/22 and there will no longer be any incentive for Triad avoidance. Those who have been avoiding the winter peak periods are likely to see their electricity bills increase once the benefit ends.
 
What happens now?
To allow for the switchover, there will be a transition period between April 2022 and April 2023.
If your electricity contract starts in April 2022 (for a 12-month term), you probably won’t notice a dramatic change in your electricity charges.
However, any electricity contracts agreed between May 2021 and March 2022 will include both old winter charges (p/kWh) and new fixed charges (£/day).
This means the closer the contract start date is to October, the more customers are likely to see an increase in rates, particularly in the standing charge.
Most suppliers are building these costs into their quoting framework now, to avoid hitting customers with an additional charge in the future.
Low consuming supplies will likely pay a larger proportion in fixed charges, relative to the total bill, compared to high consuming supplies within the same charging band.
Comparably, higher consuming supplies will pay a smaller proportion in fixed charges, compared to the charging band’s average, compared to lower consuming supplies in the same bracket.
 
We will be closely monitoring TCR developments and announcements from Ofgem, to guide our clients through these changes. Should you have any queries or concerns, please do not hesitate to get in touch.
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#### Our involvement in the Heat Network Lifecycle
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Our involvement in the Heat Network Lifecycle
 
For new apartment-block developments, seemingly subtle improvements to the Heat Network solution can deliver significant returns. Here’s how we work alongside key stakeholders to deliver a Heat Network that’s reliable, environmentally friendly and cost effective for the long term.
 

Stage 1: Heat Network requirement defined

The parameters for the heat and hot water solution are set out by the developer
 

Stage 2: System designed to deliver solution

Our input: Design review; input to head lease and supply contracts
We review the proposed design and selection of equipment, with insights as to what works in practice. Importantly, we contribute to the lease drafting process to help ensure the legalities dovetail correctly, with enforceability clearly defined. Our input to legal contracts extends to Energy Service Agreements and Heat Supply Agreements
 

Stage 3: Construction and commissioning complete

Main contractors, builders and sub-contractors create the development in line with plans
 

Stage 4: Apartments marketed and sold

Our input: Pre-handover inspections; input on legalities
Complex documents that define Landlord’s and Lessee’s obligations are drawn up. Pre-handover inspections are completed as the handover to the Managing Agent nears. We work alongside the Developer, Builder and Sub-contractor to review the solution. We review the commissioning and ensure the handover gives the Managing Agent confidence that they can deliver their responsibilities under the Heat Regulations. We also assist in defining the lease for potential buyers to help ensure terms are enforceable and fair
 

Stage 5: Handover to the Managing Agent

Our input: Contribute at meeting; metering inspections
At this crucial stage, the maintenance and operation of the Heat Network is handed over to the Managing Agent. We attend handover to ensure that everything is clear and as expected. Metering and network inspections are completed to ensure that the system has been correctly commissioned
 

Stage 6: Occupation and ongoing service

Our input: Billing and recovery; reporting; tariff setting
From occupation, the Heat Network must meet the expectations of owners, lessees and residents. We provide vital support with billing and recovery, reporting and tariff setting. We use metering information to raise and issue bills, recovering payments where necessary from those responsible for settlement. We also report on the efficiency of the Heat Network and identify any improvements. To set tariffs, we assess the fixed and variable costs of the Heat Network and define the tariff for recharging, co costs can be fully recovered and billing meets legal requirements
 
For further information and advice, contact one of our Energy Managers today on 01279 810120.
 
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#### Our Partner DMG Delta Wins at the PMA’s: Maintenance Contractor of the Year 2024!
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We’re thrilled to celebrate our sister company, DMG Delta, on their incredible success at the PMA Awards 2024! They won Property Maintenance Contractor of the Year and were Highly Commended for Contractor of the Year! 🏆✨
Jessica Warwick, Group Business Development Manager, reflecting on the success, shared: “We’re over the moon! This is such an amazing achievement and all down to the hard work and talent of the brilliant team at DMG Delta.”
These awards highlight the exceptional expertise, dedication and client focus that DMG Delta brings to property maintenance. As part of the Data Energy and DMG Delta partnership, this success marks an exciting step forward for both brands as we continue to provide seamless, integrated solutions for residential property management.
Together, we’re raising the bar, combining DMG Delta’s award-winning maintenance services with Data Energy’s expertise in metering, billing and energy management. This partnership means even more opportunities to support our clients with end-to-end solutions that make property management easier, more efficient and more effective.
A big thank you to the DMG Delta team for their incredible work and to the clients who joined us at the awards.
Stay tuned for more updates on how our partnership continues to transform heat networks and energy management. 🎉
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Data Energy
[/et_pb_text][et_pb_cta title=”Seamless solutions for metering, billing, energy procurement, and data collection, delivering better services to your residents” button_url=”/” button_text=”Find out more” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_font_size=”40px” background_enable_color=”off” custom_button=”on” button_alignment=”left” custom_padding=”0px|0px|0px|0px|true|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTY4In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_cta][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### Podcast: Regulations Made Simple: Tune In and Stay Ahead
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COMING SOON…
 
Welcome to the first episode of our new podcast series on heat network regulations! In this series, we’re here to help you navigate the evolving world of heat network requirements with a mix of topics, guest hosts, the latest news, and insightful discussions.
In this introductory episode, we’ll give you a feel for what’s coming—straightforward, practical guidance on new regulations, industry updates, and advice tailored for property managers and heat network operators. Our goal is to keep you informed and prepared, no matter where you are in your regulatory journey.
Grab a coffee, get comfortable, and join us as we kick off a series designed to make sense of heat network regulations and what they mean for you.
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#### Press Release: Investors in People silver accreditation
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PRESS RELEASE
 
Investors in People is delighted to award Data Energy Management Services Ltd the We invest in people, silver accreditation.
Silver is a fantastic achievement and something only 20% of the organisations we assess achieve.
It means that the right principles are in place but more than that, it means people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation are feeling the effects!
Following establishment in 1991, Data Energy historically provided energy brokerage and apportionment to residential managing agents. However since launching their heat network solution in 2017,  Data Energy has become the only SME in the sector able to provide such a holistic offering and is playing a key role in the UK’s transition to net zero.
Paul Devoy, CEO of Investors in People, said:

“We’d like to congratulate Data Energy. Silver accreditation on We invest in people is a remarkable effort for any organisation, and places Data Energy in fine company with a host of organisations that understand the value of people.”

Commenting on the award, Rupert Mackay, Director of Data Energy, said:

“Our people are the heart and soul of the company. This accreditation is testament to the fact that we have a team of dynamic individuals prepared to deliver what was viewed as a serious stretch for us. 
A brilliant achievement and a clear statement that we are following contemporary practices that allow everyone to flourish and reach their potential in a positive, happy and informed working environment”

We believe that the success of your organisation begins and ends with people. If we make work better for everyone, we make work better for every organisation. And if we do that… we make society stronger, healthier and happier.
Join our community of 15,000 organisations across 75 countries and make work better.
 
About Investors in People
Most of us will spend around 80,000 hours at work in our lifetimes.
For something that takes up that much of our time, we think people deserve to get more out of it than just a regular pay cheque.
That’s why we’ve already helped more than 11 million people across 75 countries to make work better.
And you know what, we’re just getting started…
 
How are we doing that?
We’re a community interest company, which means we put our purpose before our profits. That means everything we do and every direction we take is done to make work better.
Organisations that meet the We invest in our people framework are proud to display their accreditation to the world.
Because they understand that it’s people that make work better.
Got some questions about the press release? Then speak to a real person: call Sara Ellis on 01279 810 101 or email sara.ellis@dataenergy.co.uk
 

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#### Price Cap expected to reach £3,300 this winter
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Household energy bills could reach more than £3,300 this winter, according to the latest forecasts from Cornwall Insight.
It’s estimated that the typical domestic customer will pay around £3,244 a year from October, and then £3,363 a year from January. At the moment, the typical household energy bill is around £2,000 a year.
Soaring wholesale gas costs are estimated to have contributed around £1,200 to household gas bills, an increase of almost 500% from before the energy crisis. This has had a knock-on effect on the power market, driving up electricity costs by more than £700 a year, an almost 400% increase.
Dr Craig Lowrey, Principal Consultant at Cornwall Insight, said:

There is always some hope that the market will stabilise and retreat in time for the setting of the January [price] cap.
 
However, with the announcement of the October cap only a month away, the high wholesale prices are already being baked into the figure, with little hope of relief from the predicted high energy bills.

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#### Proud platinum sponsor of IRPM Annual Seminar 2020
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Held at the Queen Elizabeth II Centre on the 21st May, the seminar will see leading industry figures tackle the big questions facing sector, including new laws, codes, qualifications and best practice.
Last year’s seminar attracted over 760 delegates, more than any other UK Block/Build to Rent conference of its kind. It might be big, but the IRPM Annual Seminar is a friendly and positive event, providing thought leadership, insight and practical support for property management professionals.
With decarbonisation and energy efficiency now firmly on the government agenda, we understand property managers’ responsibilities and the expectations of residents; from green energy contracts to low-carbon heating systems.
Our team will be on hand throughout the day to discuss specific scenarios and portfolio requirements, including:

District and community heating systems
Carbon neutral energy contracts
Smart metering upgrades
Energy efficiency audits
Responsibilities towards Net Zero

With a fantastic line up of influential speakers covering a variety of topics, from legal updates to mental health and well-being, this is THE event for any property management professional. So, can you really afford to miss it?
For more information and to secure your place at this sell-out event, please click here (early bird rates available for a limited time only).
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#### Quarter of a million customers switched to SVTs after suppliers go bust
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Over 280,000 energy customers have seen their utility bills increase overnight, some by hundreds of pounds, after a string of suppliers ceased trading over the last 18 months.
Consumer group Which? found that of the 925,000 customers switched by energy regulator Ofgem to alternative energy deals, 283,000 of those were moved onto standard variable tariffs (SVTs).
When an energy supplier ceases trading, Ofgem appoints a ‘supplier of last resort’ to inherit customers of the failed firm. These suppliers are usually required to cover the costs incurred from taking on the additional customer base, meaning that in some cases consumers face a lottery that sees them transferred onto an expensive tariff.
Since the start of 2018 ten energy suppliers have ceased trading, with many struggling to make a profit after offering cheap rates to attract new customers. This prompted Ofgem to announce more stringent guidelines for new supplier applicants, such as demonstrating they can fund operations for the first year of trading, compliance with regulation, and evidence of satisfactory customer service.
 
Natalie Hitchins, head of home products and services at Which?, said:
 

It’s wrong that energy customers face a lottery when their supplier goes bust – and that those who have followed advice to do their research and shop around for a better deal can be hit with such substantial price hikes.
 
Ofgem must ensure its new checks are sufficiently robust to bring an end to this cycle of supplier failures, and alongside the government should explore ways to lessen the financial burden and make the process easier for consumers when energy firms collapse.
 
For now, switching is still the best way to get a good deal and better service, so anyone unhappy with the service they are receiving or the price they are paying should check the results of our energy customer satisfaction survey and find a better-rated supplier. They could save around £300 a year.

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#### Queen’s Speech: Next Government to deliver Environment Bill
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The government has promised new measures will be introduced to tackle climate change, air pollution and plastic waste in the Queen’s Speech.
Delivering the speech yesterday from the House of Lords, the Queen acknowledged that ministers remain committed to tackling the escalating climate crisis and improving the environment for future generations, noting that environment principals will be enshrined in law for the first time.
The speech also confirmed the next government will deliver the long-anticipated Environment Bill, initially announced by former Prime Minister Theresa May last summer. The first Environment Bill since 1995, the document will provide a legal framework for the country to reduce pollution over the coming 25 years.
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#### Queens Quarter | Case Study
[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px||2px|||” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”289.9px” custom_margin=”40px|auto||auto||” custom_padding=”4px||40px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”40px||-1px|||” custom_padding=”6px|41px||0px||” global_colors_info=”{}”]
Overview
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||-4px|||” custom_padding=”15px|41px||0px||” global_colors_info=”{}”]Both Data Energy and our sister company, DMG Delta, have been working on the site since handover from the developer approximately 2 years ago.
Data Energy reviewed the metering and data collection infrastructure and collaborated with the managing agent and contractors to prepare meters for remote reading.
All units are now billed according to actual consumption, in compliance with Heat Network (M&B) regulations.
DMG completed an initial service defect report, identifying various issues and concerns.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_margin=”40px|auto||auto||” custom_padding=”4px||40px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”40px||-1px|||” custom_padding=”6px|41px||0px||” global_colors_info=”{}”]
The Challenge
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||-4px|||” custom_padding=”15px|41px||0px||” global_colors_info=”{}”]DMG arrived onsite for routine electrical maintenance at 8AM. The electrical engineer immediately reported the flooded energy centre due to burst bellows on the pump set, which affected all blocks.
A multiskilled team of Engineers arrived onsite within the hour to start the pump out of the energy centre could begin.
Whilst the pump out was being carried out, the senior contracts manager contacted all suppliers for stock and delivered the parts to site so the faulty bellows could be replaced.
By 6pm the engineers had installed the new bellows but remained onsite until the early hours to carry out the essential filling and venting.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”40px|auto||auto||” custom_padding=”4px||40px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”40px||-1px|||” custom_padding=”6px|41px||0px||” global_colors_info=”{}”]
The Result
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||-4px|||” custom_padding=”15px|41px||0px||” global_colors_info=”{}”]DMG swiftly resolved the catastrophic failure, replacing faulty components and restoring the energy centre within 18 hours with only a minor loss of service.
Since then, DMG has carried out regular maintenance and developed a strong working relationship with the Estate Manager and onsite team.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#3c3c3b” use_background_color_gradient=”on” background_color_gradient_stops=”#3c3c3b 0%|#3c3c3b 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#3c3c3b” background_color_gradient_end=”#3c3c3b” background_enable_image=”off” background_size=”contain” background_position=”bottom_right” custom_padding=”60px||61px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Sarah Norton” job_title=”Encore Estate Manager” quote_icon_color=”#83C55D” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]“Data Energy has been instrumental in the onboarding and set up for our phased 4 block development.
From taking over the data collection, resolving legacy installation issues and providing key sales and new home documents, they have always been available to assist with anything we have asked for.
We continue to work closely with them on the resident billing at the site and they support us with monthly reporting, key stakeholder meetings and they are always willing to tailor their services to meet our needs at this development.”
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#### Reflections from the UKDEA Heat Network Compliance Expo
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Reflections from the UKDEA Heat Network Compliance Expo

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We recently joined the UKDEA Heat Network Compliance Expo – a focused event bringing together housing providers, ESCOs and technical teams across the sector. With regulation on the way and authorisation just months off, it couldn’t have come at a better time.
The day was full of practical insight, open discussion and a strong sense of shared purpose. From what compliance looks like in practice to how we can work better together, it was a valuable checkpoint on the road to 2026.

Here’s what our Business Operations Manager, Katherine Baker, had to say:

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“It was such a pleasure to be part of it. If you were there too, you’ll know how well put together the day was – full of useful insights and great conversations.
There was a real mix of people from across the sector, and it was great to represent our part of the heat network world. I heard how others are preparing, and it reminded me how valuable it is to share challenges, celebrate progress and swap ideas.
What stood out most? The energy in the room. It’s easy to feel weighed down by change – but not here. Every conversation was focused on doing better, being ready, and improving how heat networks work in the UK.
I left feeling genuinely inspired. There’s work to do – but regulation is the right step. And while 2026 might seem a way off, authorisation opens in just six months. It’s coming quickly – but we’re ready.”
Katherine Baker, Business Operations Manager, Data Energy
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Sign Up for Practical Guidance and Updates

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Stay in the loop with expert insights, helpful reminders and early access to our latest tools and events.

Clear updates on regulation changes and what they mean for you
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Practical tips to stay compliant and in control

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Data Energy
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#### Remembrance Day 2023
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Remembrance Day 2023
“When you go home, tell them of us and sayFor your tomorrow, we gave our today.”
 
With Remembrance Day on Saturday, we want to express our gratitude to those who have given their lives in service. We will remember them. If you can, please consider making a donation to the British Legion: https://lnkd.in/eTUVKMZ
https://dataenergy.co.uk/wp-content/uploads/2023/11/DE-Rememberance-day.mp4
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#### Renewable energy pushes coal production to record low
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According to new statistics published by the Department for Business, Energy and Industrial Strategy (BEIS), coal accounted for just 0.6% of electricity production during the second quarter of 2019, the lowest level since the Industrial Revolution.
Coal production plummeted to 0.5 million tonnes between April and June 2019 – 25% lower than the second quarter of 2018, as a result of mine closures and the falling demand for coal power generation.
Britain has gone more than 3,000 hours without using coal at all this year, almost five times more than the whole of 2017.
The share of renewable energy has risen to 35.5% of the UK’s total power production – an increase of 32% during the same period last year. Over the course of a year, green energy production was up by 9.9% from 24.6TWh to 27.1TWh.
The statistics come after the UK’s offshore wind industry broke price records for electricity production in the government’s latest Contracts for Difference (CfD) auction.
Energy and Clean Growth Minister, Kwasi Kwarteng said:

“The UK is a world leader in renewables and these figures are another step in the right direction on our path towards reaching net zero emissions by 2050.
 
With more offshore wind projects on the way at record low prices, we are set to benefit from even more clean energy in the years to come.”

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#### Residential Heat: The challenge of decarbonising our homes
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Residential heat: the challenge of decarbonising our homes
Heat networks are playing a key role in the UK’s transition to net zero, providing low-carbon heat to large residential developments.
Recognised for their environmental, financial and social benefits, these systems are being rapidly deployed across the UK and property managers will undoubtedly see more of this emerging technology join their portfolios.
*Statistics correct at time of publication (October 2020)
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#### Residents and Regulations Series: Billing and Ben
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Episode 1: Billing Breakdown with Ben
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The new heat network regulations aren’t just about policies and procedures, they’re about people.
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To bring the changes to life, we’ve created a series of fictional residents based on real situations that many people experience.
While the characters themselves aren’t real, the challenges they face are.
Each story explains why the new regulations matter, how they’re designed to better protect residents, and how we’re here to support you every step of the way.
First up, meet Ben.
 
Ben’s monthly heat bill arrives.
He glances at the total.
“That seems higher than last month”.
But he’s left wondering why.
Without clear information, it can be difficult to understand how charges have changed or who to contact with questions.
If it sounds familiar, you’re not alone.
That’s exactly the kind of experience the new regulations are designed to improve.
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Ben’s Needs
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Ben wants bills that are easy to understand.
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Your bill shouldn’t leave you guessing.
The new regulations are designed to make bills clearer, with information that’s easier to read and understand, so you know what you’re paying for.
 
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Ben wants accurate billing.
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You should only pay for what you use.
Where possible, bills should be based on actual meter readings, helping make sure your charges are accurate.
 
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Ben wants to understand his energy use.
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Knowing how your usage changes over time can help you make informed decisions.
The new regulations encourage billing information that lets you compare your usage over different periods, making it easier to spot changes and understand your consumption.
 

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Ben wants to know where to go for help.
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If something doesn’t look right, getting support should be straightforward.
Bills should clearly explain who to contact, whether it’s a billing query, complaint or emergency.
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How we’re supporting you
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At Data Energy we’ve always believed billing should be simple, accurate and transparent.
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That’s why our approach is built on four key principles:

Accuracy

Transparency

Timeliness

Fairness

In practicality, we’ve also improved our processes such as improved access to the Customer Portal for even more real-time visibility, as well as upcoming changes over the coming months around modifying the format of our bills so they’re even easier to understand.
Of course, we’re always here to help in the meantime. You can contact us through the usual channels such as the Help Centre or visit the Residents Hub.
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What this means for you
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For Ben, a better bill isn’t just a monthly statement.
It’s knowing what he’s paying for. Feeling confident the charges are accurate. Understanding how his energy use changes over time. And knowing where to turn if he needs help.
That’s what these new regulations are designed to achieve – and it’s the standard we’re committed to delivering every day.
 
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Want to know more about the regulations?
Read the Heat Network Compliance Companion Playbook.
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It’s the heat supplier’s guide to:
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• What’s changing• What needs to happen to ensure Ofgem compliance• How to evidence it• Templates, checklists, timelines and practical examples
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#### Residents and Regulations Series: Your Introduction to the Ofgem Regulations
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New heat network regulations are on the way – and they’re designed to protect you.
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If your home is supplied by a heat network, new regulations are being introduced to give residents greater protection and make sure everyone is treated fairly.
From January 2026, Ofgem became the regulator for heat networks, bringing them in line with the gas and electricity markets. While some of the new rules are already in place, all heat suppliers will need to meet the full set of requirements by 27 January 2027.
We’re already preparing for these changes so we can continue to provide a fair, transparent and reliable service. Over the coming months, you may notice some updates to the information and support we provide, but our commitment to you remains the same.
 
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What this means for you
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Your heat network is already subject to certain regulations, including the Heat Network (Metering and Billing) Regulations, and the new framework will build on these protections.
The new regulations are designed to give you more confidence in your heat network with benefits including:

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– Clearer information about your bills and charges
– Higher standards for customer service and complaints handling
– Greater oversight of heat network providers
– Stronger protections for heat network customers, like those available for gas and electricity consumers

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These changes are being introduced gradually and won’t affect your heating or hot water service.
They focus on things like:
– Fair and transparent billing
– Clearer information about your charges
– Better support for vulnerable residents
Some of the regulations can be complicated, so our goal is to break them down and simplify them into easy-to-understand chunks.

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We’ll keep you updated
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Over the coming weeks, we’ll be sharing more information on the Residents Hub and our Instagram page to explain what the new regulations mean for you.
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We’ll cover topics including:

Billing

Fair pricing

Support for vulnerable residents

Our aim is to help you understand what’s changing, why it matters, and what you can expect from us.
If you have any questions in the meantime, we’re always here to help. You can contact us through the usual channels such as the Help Centre or visit the Residents Hub.
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Want to know more about the regulations?
Read the Heat Network Compliance Companion Playbook.
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It’s the heat supplier’s guide to:
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#3C3C3B” text_font_size=”18px” header_3_text_color=”#3C3C3B” width=”100%” min_height=”45px” custom_margin=”-1px|-1px|0px|2px||” custom_padding=”11px|0px|17px|40px||” locked=”off” global_colors_info=”{}”]
• What’s changing• What needs to happen to ensure Ofgem compliance• How to evidence it• Templates, checklists, timelines and practical examples
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#### Resources: Get Ofgem Compliant
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Get Ofgem Compliant
 
Preparing your heat networks for the new regulations
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMwNjk4In19@” button_text=”Download” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3c3c3b 0%|rgba(255,255,255,0) 67%” background_color_gradient_overlays_image=”on” background_image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-home-banner-1.jpg” background_position=”top_center” background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” background_color_gradient_stops_tablet=”#3c3c3b 0%|rgba(255,255,255,0) 100%” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#FFFFFF” custom_margin=”||20px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]
Data Energy
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#### Resources: Partnering with You
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Partnering with You
 
Discover our range of energy services – download our brochure.
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#### Resources: Total Heat and Energy Management
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Looking for a Total Heat and Energy Management Provider?
 
Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. 
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Data Energy
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#### Retrofit Right – Or Pay Twice: Lessons from the Frontline
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This article, Retrofit Right – Or Pay Twice: Lessons from the Frontline, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Retrofit Right Or Pay Twice: Lessons from the Frontline

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Retrofitting a heat network is rarely a simple “plug-and-play” job. Every building has quirks, every plant room has a history, and every retrofit has the same core challenge: upgrading to modern performance and compliance standards without blowing the budget or disrupting residents’ daily lives.
For property managers, the reasons to retrofit vary – replacing failing equipment, improving energy efficiency, bringing an older scheme up to current regulations, or enabling services like prepayment. Whatever the driver, the decisions made at the earliest stage can determine whether the project runs smoothly or turns into an expensive, time-consuming fix-up.
And with the Heat Network Technical Assurance Scheme (HNTAS) setting higher expectations for metering, billing, and performance monitoring, the stakes have never been higher.
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When the Wrong Protocol Brings a Project to a Halt
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One recent project needed a prepayment system for residents to top up credit for heat and hot water. The design team chose wireless M-Bus as the communication protocol between meters and the data system. On paper, it seemed ideal: proven, affordable, and no need for extra cabling.
But prepayment isn’t about “good enough” communication – it relies on instant, two-way updates to reconnect supply after a top-up or shut it off when credit runs out. Wireless M-Bus simply couldn’t keep up:
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Top-ups took hours to register
Disconnections lagged, allowing usage beyond credit limits
The whole data layer had to be ripped out and replaced just weeks after installation

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Impact on residents:

Delayed reconnections caused frustration, complaints, and temporary loss of heating or hot water for some households.

Impact on budget:

Replacing the just-installed system added unplanned contractor visits, programme delays and significant extra cost.

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The Power of a Proper Site Survey

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A thorough site survey is the best insurance policy against costly mistakes. Beyond measuring pipe runs, it should test communication feasibility, confirm compatibility of existing kit, check for power/network availability and flag regulatory gaps.
Even a desktop survey – working from technical drawings – can spot early risks. At this site, it would likely have highlighted that wireless M-Bus couldn’t deliver the responsiveness needed for prepayment, avoiding months of rework.

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Best Practice We’ve Seen Work
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From multiple retrofits, a few clear principles stand out:
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Engage specialists early 
Involve metering/data experts before locking in specs.
Design for prepayment from day one
Choose protocols built for two-way comms.
Plan for the future
Even if prepayment isn’t needed now, build in capability.
Test in the real world
Lab results don’t always match site conditions.
Look at lifecycle costs
The cheapest install can be the most expensive to maintain.

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Collaboration Makes Compliance Easier
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Meeting HNTAS and other regulations isn’t just about ticking boxes – it’s about designing a system that works today and can adapt tomorrow. That’s why we work with technology partners who bring integration expertise, regulatory insight and on-site problem solving.
When design, compliance and real-world constraints align from the outset, retrofits run smoother, residents get a reliable service from day one, and the budget stays under control.
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Final Thoughts
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Plan your retrofit with confidence
If you’re planning a heat network retrofit – or suspect your metering, billing, or data systems may fall short of new compliance standards – we can help you get it right first time.
Our team works with property managers and technology partners to design, survey and deliver retrofit solutions that meet HNTAS requirements, protect your budget and keep residents happy.
Get in touch to arrange a Retrofit Compliance Review.Email daniel.davies@dataenergy.co.uk
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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#### Royal Mint Gardens | Testimonial
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Complete Peace of Mind with Metering & Billing
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The challenge:
Some apartments were experiencing excessively high cooling usage due to third-party installation faults, which led to unexpectedly high bills and a rise in resident complaints.
 
How we helped:
Although these issues pre-dated our involvement, we took the lead in resolving ongoing concerns. We worked closely with Benham & Reeves to:

Investigate usage data and pinpoint anomolies
Recalculate charges where appropriate
Keep residents informed and reassured throughout the process

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“After months of unresolved billing disputes and metering issues, Data Energy provided invaluable support. Their expertise helped pinpoint the root causes we’d struggled to identify and delivered clear, effective solutions.
Liam’s professional and thorough approach ensured a smooth process from start to finish.
Data Energy kept us well-informed every step of the way, giving us complete peace of mind.”
Tracey Tasker
Department Manager, Benham & Reeves
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#### Scottish Parliament passes Heat Networks Bill
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New legislation which aims to cut emissions, end fuel poverty, and create green jobs through the deployment of heat networks has been passed unanimously by Scottish Parliament.
Introduced in March 2020, the Heat Networks (Scotland) Bill aims to reduce fossil fuel heating systems and help achieve Scotland’s target of net zero greenhouse gas emissions by 2045.
The bill creates a new licencing system to drive standards across the sector, improving consumer confidence. It also creates new rights for heat network developers and operators to level up the playing field with other utilities, to make investment in the sector more attractive and encourage further growth.
It’s estimated heat networks will reduce greenhouse gas emissions by the equivalent of 90,000 cars by 2050 and generate fuel savings of around £130 a year for every household that connects to a heat network.
Scotland is the first country in the UK to legislate the growth of heat networks, through which homes and businesses are heated from a central source rather than individual gas boilers. The Scottish Government is targeting the equivalent of 650,000 homes to be connected to heat networks by 2030, from the current number of 32,000.
 
Energy Minister Paul Wheelhouse said:

“The Scottish Government’s commitment to helping ensure Scotland becomes net-zero by 2045 is unwavering. We understand the decarbonisation challenge we face in order to end our contribution to climate change, not least in decarbonising heating in our homes and buildings, which currently accounts for 30% of Scotland’s total energy consumption.
 
Heat networks have huge potential to reduce emissions in our homes and buildings by providing more efficient, environmentally friendly solutions. The Heat Networks (Scotland) Bill – the first legislation of its kind in the UK – unlocks this potential and marks the beginning of what will be a period of transformational change in how we heat our homes and business premises.
 
As we continue to grapple with the unprecedented challenges of the Coronavirus (COVID-19) pandemic, we know that we urgently need to stimulate our economy. Heat networks fit the profile of the sort of project that can make a significant, near-term contribution to our green recovery while providing long-term employment in local communities. The development of this sector will, crucially, provide ongoing support to achieve our target to reach net zero greenhouse gas emissions by 2045.”

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#### Scottish Power becomes latest to announce second price rise
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The 3.7%, increase, due to come into effect in October, is predicted to hit 900,000 customers currently on a Standard Variable Tariff (SVT). The average bill will increase by £46 per year, totalling approximately £1,257.
British Gas, Eon and EDF have already announced a second price hike this year, in response to increasing wholesale costs and the introduction of the SVT price cap coming into effect in December.
Neil Clitheroe, CEO Retail at Scottish Power said:

“We have seen significant increases in wholesale energy costs since April, and like others in the industry, this means that we ned to increase our prices.
 
More than two-thirds of our customers are on fixed price products or other tariffs not impacted by this price change. Those customers affected by the price change will be contacted and offered the opportunity to move to a fixed price tariff alternative and avoid this increase.”

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#### Second price hike for British Gas customers
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It has been confirmed that British Gas will increase its Standard Variable Tariff (SVT) by 3.8% from the 1st October, effecting 3.5 million customers.
The hike will see the average bill increase by £44, to an approximate £1,205 a year.
Last month it was announced that profits had dropped by 16% in the first half of 2018, allegedly in response to climbing wholesale costs, the expense of rolling out smart meters and the introduction of a price cap on prepayment meters.
Mark Hodges, chief executive of Centrica’s consumer arm said:

“We understand that any price increase adds extra pressure on customers’ household bills. However, this reflects the sharp rise in wholesale costs.
 
In response to the rapidly rising wholesale market costs, since April a number of other energy supply companies have increased their SVT prices and Ofgem have also announced a second increase to the prepayment meter cap.”

British Gas also stated that its average bill was ‘just below’ the average of other ‘Big Six’ energy suppliers.
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#### Services Leaflet
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Download our services leaflet
Please click here to download
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Our Trusted Clients
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#### Sharing the Cost: Energy Apportionment
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Sharing the Cost: Energy Apportionment
More than ever, Landlords and Managing Agents are monitoring energy usage of buildings with the desire to save money through increased efficiency. However, simply monitoring consumption cannot provide the whole picture, and the ability to apportion energy is required to ensure fair and accurate tenant billing.
The Heat Network (Metering and Billing) Regulations 2014 confirmed the requirement for an accurate billing process with complete visibility of individual energy usage. Landlords of multi-customer developments, where heat, chill or hot water is supplied through a Heat Network, are required to provide detailed information about the network to tenants. This allows residents to be completely mindful of their usage, creating an incentive to reduce consumption where possible.
For energy apportionment to be implemented successfully, billing solutions are required. At Data Energy, our unique Billing Process offers a range of metering solutions, enabling automatic tenant billing based on individual apportioned energy calculations, as well as bill validation and consumption analysis.
Energy apportionment has proven to be extremely effective in promoting tenant accountability for energy use and one of the best solutions towards achieving greater energy efficiency. Apportionment is not only limited to Heat Networks, but regularly undertaken when an electricity supply needs to be divided between a number of tenants. We can help you with this recharge process.
Why not let us review you arrangements for recharging tenants? This could be for electricity, heat, water or gas, just contact one of our dedicated Energy Managers today for more information.
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#### Silvermill & Silverworks | Case Study
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Overview
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Minutes from Canary Wharf, Silkworks and Silvermill is a prestigious St. James development of 462 apartments, boasting magnificent views across London and benefiting from a wealth of environmental design features. The development has two heat networks (supplied by independent gas-fired energy centres and heat-interface units that are installed in each apartment) from which residents can access the heat network on a 24/7/365 basis. Data Energy was appointed by the building’s managing agent, Michael Laurie Magar (MLM), to resolve legacy issues with the heat network that ultimately led to the metering process being suspended.
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The Challenge
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Our specialists found that the lack of metering data prohibited accurate billing and heavily restricted the managing agent’s ability to monitor network performance. This inability to monitor performance exposed the network to inefficiencies that couldn’t be identified, consequently putting residents at risk of unnecessarily high billing.
Furthermore, the absence of metering data hindered transparency when recharging costs to residents. The contribution and cost of on-site renewable energy heat pumps was unknown, which amplified the problem of being unable to determine network performance. Additionally, both the managing agent and developer were unclear of the network’s carbon savings.
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Our Solution
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Data Energy presented a structured plan to MLM for the recommissioning of the heat metering network, which in turn required access to more than 10% of the apartments in order to inspect tenant-level metering equipment. We upgraded the metering infrastructure to re-instate the system for residents, and several performance improvement measures of the network were identified.
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The Impact
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First, we shared with the developer a comprehensive range of network performance insights that will improve future home energy strategies by solving the trilemma of carbon emissions, local planning requirements, and practicability. Second, both metering networks were recommissioned, and the original design reinstated, allowing for accurate and transparent recharging to residents. And finally, we determined the energetic, financial and carbon performance of the renewable heat generation assets, which enabled us to calculate that it has the potential to generate healthy financial benefits under the Government’s Renewable Heat Incentive Scheme.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#3c3c3b” use_background_color_gradient=”on” background_color_gradient_stops=”#3c3c3b 0%|#3c3c3b 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#3c3c3b” background_color_gradient_end=”#3c3c3b” background_enable_image=”off” background_size=”contain” background_position=”bottom_right” custom_padding=”60px||61px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Rupy Jandy BSc (Hons) MIRPM” job_title=”New Business Manager” company_name=”Hodkinson Consultancy” quote_icon_color=”#83C55D” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
“We instructed Data Energy to review the existing arrangements and to provide proposals for the heat metering platform that had experienced significant level of issues at all levels. After an initial review, a structured plan was agreed and implemented, resulting in a recharging platform that allowed us to comply with the obligations under the Heat Network Regulations.
This was a new instruction to us, so we were under the scrutiny of all. The performance of Data Energy reflected positively on MLM and we would have no hesitation in recommending their services to other managing agents that may be experiencing legacy issues with heat networks.”
[/et_pb_testimonial][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#3c3c3b” use_background_color_gradient=”on” background_color_gradient_stops=”#3c3c3b 0%|#3c3c3b 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#3c3c3b” background_color_gradient_end=”#3c3c3b” background_enable_image=”off” background_size=”contain” background_position=”bottom_right” custom_padding=”60px||61px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Matthew Bailey BA (Hons), MSc, CEnv, MEI” job_title=”Hodkinson Consultancy” quote_icon_color=”#83C55D” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
“It was great to see a scheme where the team have such a good understanding of the system.”
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#### Sixth Carbon Budget: UK to slash emissions by 78% by 2035
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In December last year, the Climate Change Committee (CCC) published its much anticipated Sixth Carbon Budget, covering the period between 2033-2037.
The budget has been described as the toughest yet, with the CCC advising that the UK will need to reduce emissions by 78% by 2035 in order to meet its net zero commitments.
In comparison, the UK had originally been targeting an 80% reduction by 2050, under the Climate Change Act.
Last week, Boris Johnson announced the new target would be enshrined into law by the end of June 2021 and set out measures designed to achieve this – almost 15 years earlier than previously planned.
The target requires all new cars, vans, and replacement boilers to be zero carbon in operation by the early 2030s. Households will need to drastically reduce their carbon impact through better insulation and low-carbon heating technology, such as heat networks.
 
Prime Minister, Boris Johnson, said:

“We want to continue to raise the bar on tackling climate change, and that’s why we’re setting the most ambitious target to cut emissions in the world.
 
The UK will be home to pioneering businesses, new technologies and green innovation as we make progress to net zero emissions, laying the foundations for decades of economic growth in a way that creates thousands of jobs.
 
We want to see world leaders follow our lead and match our ambition in the run-up to the crucial climate summit COP26, as we will only build back greener and protect our planet if we come together to take action.”

 
COP26 President-Designate, Alok Sharma, said:

“This hugely positive step forward for the UK sets a gold standard for ambitious Paris-aligned action that I urge others to keep pace with ahead of COP26 in Glasgow later this year. We must collectively keep 1.5 degrees of warming in reach and the next decade is the most critical period for us to change the perilous course we are currently on.
 
Long term targets must be backed up with credible delivery plans and setting this net zero focused Sixth Carbon Budget builds on the world leading legal framework in our Climate Change Act. If we are to tackle the climate crisis and safeguard lives, livelihoods and nature for future generations, others must follow the UK’s example.”

 
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#### Smart meter roll out delayed to 2024
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The government has extended the deadline for the £13bn smart meter roll out by four years, from 2020 to 2024.
The extension comes amid claims that the technology isn’t ready, with millions of customers finding that their meters don’t work effectively when inherited by a new supplier.  
The Department for Business, Environment and Industrial Strategy (BEIS) suggested the programme is on track to deliver 30m smart meters by 2020, but added it was “reasonable to propose a regulatory monitoring framework for a period of 4 years”.
Gillian Guy, Chief Executive of Citizens Advice said:

“This new deadline gives suppliers time to fix ongoing technical problems and make sure customer service isn’t sidelined as the rollout continues.
 
We’ve seen some energy companies use aggressive techniques to try to persuade people to have smart meters fitted as soon as possible to meet the existing timeline.”

 
See the consultation here.
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#### Southwark Bridge Road | Case Study
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Overview
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||40px|||” custom_padding=”15px|41px|8px|0px||” locked=”off” global_colors_info=”{}”]At Southwark Bridge Road, a suspected duplicate electricity payment uncovered something far bigger. What looked like a £17k credit on EDF’s portal was, after our investigation, revealed to be £83,001.86 owed back to the client.
Here’s how we found it.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_margin=”-2px|auto||auto||” custom_padding=”4px||40px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”40px||-1px|||” custom_padding=”6px|41px||0px||” global_colors_info=”{}”]
The Challenge
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||-4px|||” custom_padding=”15px|41px|10px|0px||” global_colors_info=”{}”]In March 2024, the property manager at Southwark Bridge Road asked us to investigate a suspected duplicate electricity payment to EDF. Their teams were struggling to make sense of the supplier’s online portal, which showed several unexplained credits but no clear record of payments.
According to EDF, the client’s account held a credit of £17,395.18. But from our preliminary checks, this figure didn’t reconcile with the payment history — raising concerns that the true credit could be much higher.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”389.4px” custom_margin=”40px|auto||auto||” custom_padding=”11px||18px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”1px||-1px|||” custom_padding=”11px|41px||0px||” global_colors_info=”{}”]
Our Solution
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” custom_margin=”||0px|||” custom_padding=”15px|41px|3px|0px||” global_colors_info=”{}”]We took immediate ownership of the issue, starting with a full Statement of Account (SOA) download and a thorough review of the client’s payments. We contacted EDF directly to verify the balance and requested the credit be refunded.
When the promised refund didn’t arrive, we escalated the matter, persistently chasing EDF for accurate SOAs and challenging inconsistencies in their data. Meanwhile, the client raised further concerns that a duplicate payment had been made — suggesting the true credit could be more than double what EDF had acknowledged.
Rather than relying on conflicting figures, we committed to a line-by-line forensic reconciliation of the account. This detailed review allowed us to identify duplicate payments, trace mismatches between EDF’s portal and their internal records, and build an accurate picture of the balance owed.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_margin=”40px|auto|40px|auto||” custom_padding=”4px||30px|40px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_font=”|300|||||||” header_2_font_size=”32px” custom_margin=”40px||-1px|||” custom_padding=”6px|41px||0px||” locked=”off” global_colors_info=”{}”]
The Outcome
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” ul_font=”|300|||||||” ul_font_size=”18px” ul_line_height=”1.8em” header_3_font=”|300|||||||” header_3_text_color=”#3C3C3B” min_height=”282px” custom_margin=”||-1px|||” custom_padding=”15px|41px|0px|0px||” global_colors_info=”{}”]Our detailed investigation revealed the scale of the issue: the client wasn’t owed £17k, but a total of £83,001.86. Thanks to our persistence and attention to detail, we secured the correct refund, protecting the property manager from a major financial loss.
Throughout the process, we kept the client fully informed with clear updates and timely escalations, giving them confidence that the issue was being resolved in their best interests.

 
This case highlights the value of our procurement support:

Cutting through supplier errors and confusing systems
Protecting clients from costly mistakes
Delivering tangible financial results

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ background_color=”#3c3c3b” use_background_color_gradient=”on” background_color_gradient_stops=”#3c3c3b 0%|#3c3c3b 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#3c3c3b” background_color_gradient_end=”#3c3c3b” background_enable_image=”off” background_size=”contain” background_position=”bottom_right” custom_padding=”60px||61px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Property Manager” job_title=”Southwark Bridge Road” quote_icon_color=”#83C55D” _builder_version=”4.27.0″ _module_preset=”default” author_text_color=”#5C2D84″ global_colors_info=”{}”]“The team handled everything with persistence and professionalism. What started as a confusing £17k query ended with over £83k recovered — a fantastic result that we couldn’t have achieved without their support.”
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#### Spending Review: £60 million pledged towards decarbonisation and air quality
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Sajid Javid delivered his Spending Round plans for 2020/21 yesterday, announcing the largest increase in public service spending for 15 years.
The chancellor pledged to fund £60 million towards the UK’s decarbonisation and air quality efforts, announcing the government is “stepping up” its leadership towards tackling the intensifying climate crisis.
The Department for Business, Energy and Industrial Strategy (BEIS) will receive £30 million of extra funding towards ensuring the UK meets its 2050 net zero target and £87 million towards helping developing countries reduce their carbon emissions.
Details on how the UK will progress towards the ambitious net zero commitment will be outlined in the National Infrastructure Strategy this autumn.
Mr Javid said:

“We’re stepping up our leadership on climate change, with funding for BEIS to develop new programmes to help meet our net zero commitment by 2050. And we’ll set our further details of our plans for decarbonisation in the infrastructure strategy later this year. Keeping our promise to be the first government in history to leave our environment in a better condition than we found it.”

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#### Spring 2025: Your Resident Newsletter
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Welcome to the Latest Edition of the Data Energy Resident Newsletter!

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We know energy updates and billing changes aren’t always the most thrilling topics, but stick with us!

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Inside This Resident Newsletter
This edition is packed with useful stuff to help you stay informed, save money, and get the best out of your communal heating system.
From simple energy-saving tips to need-to-know industry updates (we’ve done the heavy lifting so you don’t have to). Here’s what’s new — and why it matters to you.

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Living Smarter: Tips & Tools for Everyday Energy Efficiency
Energy-Saving Hacks for Your Home

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Getting to Know Your Communal Heating

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Ever wondered how your communal heating system works, and how it might affect your utility bills? Our new resident-friendly guide explains it all in clear, simple language:
✔️ What heat networks are and how they work
✔️ Who Data Energy are and our responsibilities
✔️ Tips for saving energy
✔️ How your billing is calculated and what affects it
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How-to Help from Data Energy
Need help reading your meter? Want to know how your bill is calculated? Our Help Centre has clear guides that walk you through everything from topping up to troubleshooting.
Popular article: How do I create a Customer Portal account?
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Introducing Single Sign-On (SSO)
A Simpler, Faster Way to Access Your Account

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From 12th May 2025, it’s now easier to manage your utility account and get support online.
With Single Sign-On (SSO), we’re streamlining the way you securely login to give you access to our Customer Portal and Help Centre.
No more juggling multiple usernames or passwords — just one simple login for everything.
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Industry Pulse: Why it Matters to You
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Big Changes Ahead: Ofgem to Regulate Heat Networks
From 2025, Ofgem will begin regulating communal heat networks — a move designed to bring more fairness, transparency, and accountability to the industry. For residents, this means stronger protections and clearer billing standards.
Key areas set to change:
• Back billing limits• Tariff transparency• Fairer debt recovery
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Smarter Meters, Better Service
Ofgem’s new rules mean tighter standards — and we’re already ahead of the curve with smart tech that keeps your billing accurate and your energy usage efficient.
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Live Chat Powered by AI – Exciting, Isn’t it?

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Have you tried EDEN – your always-on virtual assistant? Available 24/7, EDEN helps you navigate our FAQs and find answers to common resident questions in seconds.
Prefer to speak to someone? Chat with our Customer Care team, Monday to Friday, 9am–4pm. Just look for the Live Chat icon in the Help Centre.
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Online Tools to Simplify Your Billing

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Managing your utility billing is even more convenient and streamlined with our Customer Portal. Check your metering data, view and pay your bills and more useful tools available at your fingertips.

Haven’t registered yet? Don’t miss the benefits of easy billing management!

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Shaping Great Service, Together
Have Your Say: Customer Satisfaction Survey

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We’re on a mission to make your experience the best it can be — and we’d love your help.
Our new Customer Satisfaction Survey is quick, easy, and gives you the chance to tell us what’s working and where we can do better. 
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Latest from Data Energy

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We’re proud to share that we are now a member of the Contact Centre Management Association (CCMA) — the UK’s leading network for customer service professionals.

This membership supports our ongoing focus on delivering excellent service by keeping our team up to date with the latest insights, training, and best practices in customer experience. 
It’s one more way we’re working to make every interaction even better for you.

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Until Next Time…

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Need Help? Reach Out Your Way

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Live Chat
Instant answers from a real person (no hold music!) Look out for our Live Chat icon in the Help Centre.
EDEN, Your Virtual Assistant
Smart support, anytime. Visit our Help Centre to find out more and chat to EDEN.
Help Centre
From setting up your portal account to understanding your bill, our Help Centre is packed with practical guides and support articles. Plus quick answers at your fingertips with our easy-to-use FAQs.
Call Us
Phone us on 01279 810119. Our friendly Customer Care team is ready to help.
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#### Springvale Park | Case Study
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Overview
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Set across 150 acres of countryside in the heart of Nottinghamshire, Springvale Park is a residential resort for the over 50’s, home to a variety of luxury holiday lodges and park homes. Following completion, the Park Operator, Springvale Park Homes, appointed Data Energy to provide metering and data collection equipment to around 20 high spec mobile homes.
Springvale Park benefits from communal gas, electricity and water supplies. Instead of localised utility meters, each service is generated in a central location, and distributed for use across numerous homes.
Electricity is currently imported from the grid, however there are plans to use electricity generated onsite by an anaerobic digester, located approximately half a kilometre from the holiday park itself. This innovative solution provides renewable electricity (and soon heat) for residents to enjoy in abundance, giving the operator an additional revenue stream.
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The Challenge
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Springvale Park Homes required a fully automated data collection and bill generation service, to provide residents with consistent, accurate utility billing. The client also specified the need for an online platform where residents can make payments and manage their energy consumption.
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Our Solution
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We installed a LoRaWAN gateway to wirelessly record consumption from the communal utility meters onsite. This solution allows consumption data to be transmitted remotely to our DataCollector software, which then processes the data and updates individual balances on our customer portal.
Each resident has been provided with access to our customer portal, which provides complete control over budgeting and managing energy consumption. Accessed anywhere from any device, the portal allows users to view real-time consumption, make payments, review energy spend and current balance.
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The Impact
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Our structured delivery of a fully automated data collection platform and customer portal provided residents with complete control over their utility supplies. This resulted in reduced demands made on the Park Operator.
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#### SSE becomes the latest of the “Big Six” to announce an energy price hike
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SSE becomes the latest of the “Big Six” to announce an energy price hike
 
Today, SSE announced it will be increasing energy prices from the 11th July, with gas set to rise by 5.7% and electricity by 7.7%.
Around 2.36 million SSE customers are predicted to face an average increase of 6.7%, equating to an additional £76 per year; around £1.50 per week.
In today’s announcement, the hike was said to be in response to higher wholesale energy prices and the planned introduction of a cap on Standard Variable Rates.
Chief Commercial Officer of SSE, Stephen Forbes, said:

“We deeply regret having to raise prices and have worked hard to withstand the increasing costs that are largely outside our control by reducing our own internal costs. However, as we’ve seen with recent adjustments to Ofgem’s price caps, the cost of supplying energy is increasing and ultimately impacts the prices we’re able to offer customers.”

SSE is the latest of Energy’s “Big Six” to increase prices, joining British Gas, Eon, EDF, Npower and Scottish Power.
Customers that are on a fixed or safeguard tariff are not to be affected by the increase, however, we would urge customers to be mindful of their contract end date, and not to risk being rolled over onto Standard Variable Rates.
For further info regarding the recent price hikes, or if you’re are worried that you might be affected, contract one of our Energy Managers today on 01279 810120.
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#### Strettons | Testimonial
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Service that Goes Above and Beyond
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“I have used Data Energy to broker energy supplies for several years. The Company and staff members go way beyond the service that we would expect to receive, and do receive, from other suppliers.
The Company provides accurate brokerage which we can consistently rely upon to provide the best budgeted figures for our residents and provide technical assistance that we have used on many occasions to resolve issues and problems on site.
We also use Data Energy to provide metering and billing services. I cannot think of any time when the Company has provided anything other than excellent services, reports and technical support and has often been able to save our clients and residents financially.
Consistently professional with a friendly contingent of excellently trained staff. I would not hesitate to recommend Data Energy for all the above very good reasons.“

Graeme RichesHead of Residential Block Management, Strettons
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#### Stronger Together: We’re Finally United
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After 30 years of delivering reliable heat and energy solutions, we’re thrilled to announce the next big step in our journey. Today, we’re rebranding and joining forces with our partner company, DMG Delta to bring you smarter, more integrated solutions.
The heat and energy landscape is becoming more complex, and so are the challenges we’ll all face. With Ofgem 2026 regulations on the horizon and the push toward Net Zero, staying compliant, energy-efficient, and cost-effective is going to be even more critical.
Our combined services include: 

Metering & Billing

Energy Procurement

Data Collection

Heat Maintenance and Engineering

Heat Networks

Planned Preventative Maintenance

Professional Consultancy

And much more…
What does this mean for you? Nothing about the excellent, high-quality service you’ve come to expect is changing. We’re simply making it better. With a more streamlined approach, we’ll help you manage your heat and energy, cut costs, improve efficiency, stay ahead of regulations and meet sustainability goals — making your life easier with a one-stop solution.
We’re not just meeting the demands of today — we’re preparing for the future. Together with DMG Delta, we’re ready to guide you through every challenge, providing the support and service you need to succeed.
Welcome to a new era of heat and energy management. We’re stronger together—and we’re excited to take this journey with you!
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Data Energy
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#### Summer 2025: Your Resident Newsletter
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We know summer’s for slowing down – not stressing over energy bills. Whether you’re trying to stay cool, stay on top of your usage, or just make life a little easier, here are 5 quick updates that’ll do just that.
Small changes. Big difference. Easy wins for your home, your bills, and your peace of mind.

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5 Quick Updates That’ll Make Life Easier

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Need help? Meet EDEN – our 24/7 virtual assistant

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Got a question about your bill, your usage, or your account?
EDEN is our smart virtual assistant – and it’s available day or night, even on weekends and bank holidays. Whether you’re on dashing out of the door or trying to sort something on a Sunday evening, EDEN’s there to help.
Just click the Help Centre icon on our website to start a chat.
And if you’d still prefer to speak to a person, our friendly advisers are here Monday to Friday, 9am to 4pm.
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No more waiting on the phone – Callbacks now available

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You know that moment when you call a company and sit… and wait… and wait? Now, there’s a better way.
With our new callback feature, you can hang up – and we’ll hold your place in the queue for you. As soon as it’s your turn, we’ll call you back.
Think of it like taking a ticket at the deli counter: you keep your spot, even if you walk away. No need to stay glued to your phone.
Just call 01279 810 119 and press 2 to opt in. Easy, automatic – and no risk of losing your place.
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Go Paperless (and win £100 off your energy bill!)

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Switching to paperless billing takes seconds – but could save you £100 this summer.
We’re giving one lucky resident £100 off their energy bill, credited to their account in September. All you have to do is switch to paperless by the end of August.
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Quicker and safer than post
Better for the planet
Less clutter in your kitchen drawer

[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/3fedc4ed1020a62d4b9167cda2e7ce16?r=euc1″ url_new_window=”on” button_text=”Say Yes to Paperless ” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#5C2D84″ custom_margin=”3px||2px|40px|false|false” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” alt=”Father and daughter, looking at a tablet at ways to save on their heating costs.” title_text=”Go-Paperless” url=”https://forms.monday.com/forms/3fedc4ed1020a62d4b9167cda2e7ce16?r=euc1″ _builder_version=”4.27.0″ _module_preset=”default” module_alignment=”center” custom_padding=”|0px||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_margin=”|auto|10px|auto||” custom_padding=”45px||45px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Set-up-Standing-Order.png” alt=”Father and daughter, looking at a tablet at ways to save on their heating costs.” title_text=”Set-up-Standing-Order” url=”https://helpcentre.dataenergy.co.uk/hc/en-gb/articles/22357142723985-How-can-I-pay-my-bill” url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” module_alignment=”center” custom_padding=”|4px||40px||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”18px” header_2_font_size=”29px” width=”100%” custom_margin=”||10px|||” custom_padding=”|40px||0px||” global_colors_info=”{}”]

Set up a Standing Order – control your bills your way

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Like to pay your bills in regular, manageable amounts? Then why not set up a standing order? 
This option means you stay in control:
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You choose the amount
You choose how often
Payments come straight from your bank

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Each payment goes towards your account balance, helping you build credit and avoid unexpected bills. Think of it like topping up a travel card – pay a little, stay in control, avoid a big bill at the end.
To set one up, just use the bank details shown on your bill in your banking app. You can cancel or adjust it anytime.
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Need some breathing room? Ask us about Payment Plans

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If you’re finding it hard to pay your bill in one go, we can help.
Our Payment Plan option lets you spread the cost over time, with smaller payments you can manage. It’s flexible, supportive and there to help you stay on track without the stress.
(And don’t worry – we’ll never charge extra for using a plan.)
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Summer Energy-Saving Tips
Stay cool. Save money. Keep it simple.

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Picture this: it’s 28°C outside, your fan’s on full blast, and the dishwasher’s running after dinner. It might feel like a normal summer evening – but those little choices can all nudge your bill upwards.
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Here are some small swaps that make a big difference:
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Keep curtains or blinds closed during the dayBlocks out the heat and keeps rooms cooler naturally.
Use fans instead of relying on heating systems for hot waterFans use far less energy – especially if you’re only cooling one room.
Run big appliances in the eveningYour dishwasher and washing machine work harder in the heat. Running them later helps ease the load – and your usage.
Shorter, cooler showersRefreshing, and reduces hot water demand.
Set appliances to eco mode
It really works – even shaving a few % off adds up over time.
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Little changes = big savings.
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Take control with the Customer Portal

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Think of it like a fitness tracker – but for your energy.

Your Customer Portal helps you:
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Track daily and weekly usage
Spot unusual patterns (and avoid surprises)
Download your bills and documents
View your current balance and tariff
Update your personal details in a few clicks

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It’s your energy, your data and your budget – all in one place.
Don’t have an account yet? 
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Meet the Team
+ this quarter’s Customer Care superstar

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We’re thrilled to announce our Employee of the Quarter in our Customer Care team… drumroll please…

Taya Tant

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Taya is one of the newest members of the team – and she’s already made a huge impact. She brings positivity, curiosity and care to every resident interaction, and nothing is ever too much trouble.
We’ve even had Trustpilot reviews calling out her fantastic support – go Taya!
And a huge shoutout to the whole Customer Care team. It’s been a busy few months but the whole team has pulled together to tackle high volumes, respond quickly and work together behind the scenes.

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What we’ve been up to lately…

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Footy Tournament
Back in May, we joined fellow industry teams for a friendly 5-a-side tournament. Swapping laptops for laces and compliance reports for corner kicks, our team took to the pitch for a brilliant day of sport, sunshine and industry connection.
The results? One win, two draws and one narrow loss – and while we didn’t quite clinch the win – unlike England’s Lionesses this week – we definitely gave it our all!
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TPI Seminar – putting residents first
We took to the stage at the annual TPI Seminar, sharing how we’re improving transparency and support for residents ahead of new energy regulations.
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UKDEA Conference – shaping the future
Our team also attended the UK District Energy Association event, connecting with experts across the sector to help shape smarter, more sustainable heat networks.

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Your questions, answered

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“Why am I getting a bill when I’m not using heating?”Your bill includes hot water usage and standing/admin charges, which apply all year round – even when heating is off.
“Can I turn my system off in summer?”We recommend switching to ‘eco’ or ‘summer’ mode rather than turning it off completely. This keeps the system ticking over and avoids issues later on.
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Sign Up for Updates

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Stay informed and explore everything from resources and insights to company news, all in one place.

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#### Summer 2026: Your Resident Newsletter
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Summer is certainly upon us! Whether you’ve been enjoying the sunshine, cheering on the football, or simply making the most of the longer days, we hope you’re having a great one.
Inside this edition of your Resident Newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips, and answers to some of the questions we’re asked most often.

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New Look. Same Service.

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Over the coming weeks and months, you may notice a few changes to the way we look.
We’re busy making improvements behind the scenes to make it easier for you to find information, manage your account and get the support you need and expect.
So, you’ll start to see a fresh new look across our website, emails and online services.
But while our appearance is changing, one thing isn’t.
You’ll still receive the same friendly support from the same team, with the same commitment to helping you understand your bills and manage your account.
We’ll keep you updated as we roll out these improvements, and we hope you’ll enjoy the new experience.
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Looking after homes and the people in them

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We look after more than 200 developments
We help look after communal heating and hot water systems in more than 200 developments across the UK, working with building managers to keep things running smoothly.
We serve more than 20,000 residents
From billing and meter readings to answering your questions, we’re here to make managing your energy account as simple and straightforward as possible.
We’re rated “Great” on Trustpilot with 4.5/5 ⭐ 
We’re proud of the service we provide, and we’re always listening to your feedback so we can keep  improving.
Your feedback really matters to us. Every review helps us understand what’s working well and where we can make your experience even better.
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Follow us on Instagram

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Big news! We’ve now launched a brand new Instagram page for you!
It’s your newest home for quick tips, helpful updates, behind the scenes content and some fun.
Follow us for:

Billing and account tips

Common resident questions

Service updates

Heat network news and guidance

Useful information about managing your energy account

and more!

Come and join our community and say hi. We’d love to see you there!
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Questions? You’re not the only one.

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Whether you’ve just moved in or have been with us for years, some questions come up time and time again. Here are three of the ones we hear most often.

How is my tariff calculated?
Wondering what makes up your bill? Your tariff is usually made up of three parts:

Unit Rate – what you pay for the energy you use

Standing Charge – a daily charge that helps cover the operation of your communal heating system

Administration Fee – covers billing, meter reading and customer support services

Your tariff is approved by your Building Owner or Managing Agent and is usually reviewed annually.
👉 Read the full article here.

How do I create a Customer Portal account?
Your Customer Portal gives you everything you need in one place. Once you’re registered, you can:

View bills and letters

Make payments

Track your energy usage

Submit meter readings

Update account details

You’ll need your PayPoint number and PIN, which can be found on your bill.
👉 Read the registration guide here.

Who’s responsible for what in my building?
Not sure who to contact? You’re not alone.
Different organisations look after different parts of your building.

Building Owner / Freeholder – owns the heat network

Managing Agent – manages the building day-to-day

Data Energy – manages billing and customer support

Leaseholder – responsible for utility charges under the lease

👉 Read the full guide here.
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Heat Network Regulations – A Quick Update

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The Government is continuing its plans to introduce Ofgem regulation for heat networks.
The aim is to provide residents with protections similar to those already available to gas and electricity customers, including clearer billing information, stronger customer service standards and improved complaint handling processes.
While the regulations are being introduced in stages, we’ll be here to help you understand what they mean every step of the way.
We’ve launched a new series on our website and Instagram, breaking down the new regulations into simple, easy-to-understand guides. We’ll explain what each change means, why it matters and, most importantly, what it means for you as a resident.
👉 Read the first blog here.
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Need Extra Support?

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If you have a disability, long-term health condition, accessibility needs, or are experiencing circumstances that make managing your energy account more difficult, you may be eligible to join our Priority Services Register.
 You may be asked to provide evidence to support your application.
Read our Vulnerable Residents Policy and find out how to register here.
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Managing Your Accounts

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It’s now easier than ever!
At Data Energy, we want you to have simple, straightforward control of your utility account.
That’s why we’ve improved the way you can let us know when a tenant moves in or out.
Instead of sending emails, making calls or completing online forms, you can now do it quickly through your Customer Portal. The new form takes just a minute to complete and helps us update your account faster. Once you’ve submitted the form, our team will update the account and process the change for you. 
To ensure uninterrupted service, please begin using the new form as soon as possible. After 10 August 2026, the previous form will no longer be available.
Don’t have a Customer Portal account yet? 
You can register here.
All you need is your PayPoint number and PIN, from the first page of your bill. Once you’re set up, you’ll be able to manage your account, make payments and view your bills and consumption anytime.
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Our Teams – Find Out What We’ve Been Up To

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Working behind the scenes for you.
While you might not see it, we’re always looking for new ways to improve your experience as a resident.
That’s why our team attended The Property Institute (TPI) Annual Seminar earlier this summer.
It gave us the chance to talk to Property Managers and learn about the latest industry developments, upcoming heat network regulations and new ideas that can help us deliver an even better service.
Every conversation and insight helps us stay ahead of change, so we can keep you informed, improve the support we offer and make managing your account that little bit easier.
Take a look at our behind-the-scenes video and see what we got up to.
👉 Watch the video.
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What Our Customers Are Saying

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We’re proud to be rated ‘Excellent’ with **4.5 out of 5 starts on Trustpilot**, with more than 870 reviews from residents and customers across the UK.
Residents regularly tell us they value our clear communication, friendly support and helpful team.
From praising team members like Chloe, Taya, and Sara, to our general service and approach, here are some excerpts from satisfied customers:

⭐ **”Calm, kind and knowledgeable.”**
“I was confused about my account and usage, but everything was explained so clearly that all my confusion disappeared.”
– Yasmin, June 2026

⭐ **”Exceptionally helpful and professional.”**
“The support I received was reassuring, helpful and professional throughout.”
– Paul, June 2026

⭐ **”Quick, clear and reassuring.”**
“My enquiry was followed up promptly, with clear communication and regular updates throughout.”
– Dan, April 2026

👉 Read more reviews on Trustpilot.
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Did You Know?

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You can access your account 24 hours a day through our Customer Portal.
Once registered, you can:

View and download bills and letters

Track your energy usage

Make payments online

Submit meter readings

Update your account details

Check your balance and payment history

If you haven’t registered yet, you’ll find your PayPoint Number and PIN on your latest bill.
👉 Register for the Customer Portal.
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Summer Energy Saver

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Did you know?
During the summer, your heating may be switched off, but your hot water is still working hard.
For many homes on a heat network, hot water becomes the biggest part of their energy use during the warmer months and a dripping hot tap can waste thousands of litres of water over a year!
The good news? A few small changes can help keep your energy use under control:

Keep showers shorter where possible

Wait until you have a full load before using dishwashers or washing machines

Fix dripping hot taps promptly

Avoid running hot water unnecessarily when cold water will do

A few small habits can make a real difference by the end of summer.
👉 Visit our Help Centre for more energy-saving advice.
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Need Our Help?

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If you  have any questions, please contact us through the Help Centre or give us a call on 01279 810 119. 
You can also submit a ticket here.
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Sign Up for Updates

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Stay informed and explore everything from resources and insights to company news, all in one place.

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#### Switching becomes the second largest cause of energy complaints
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Switching energy supplier has risen to second place, just behind billing issues, as one of the most common causes of energy complaints.
New figures suggest that switching issues were responsible for 1.7 complaints per 100,000 customers to the Ombudsman in the last quarter of 2018, a year-on-year increase of 14%.
Billing issues made up for 13.21 complaints per 100,000 customers, whilst customer service accounted for 1.69, dropping from second place to become the third largest cause of unresolved complaints.
This means that switching has become the main driver of non-billing complaints for the first time in two years.
With more customers choosing to switch supplier, with 600,000 customers switching last month alone, a 29% increase on March 2018, these complaints could prove to be an expensive problem for energy suppliers.
From the 1st May, an automatic compensation scheme is due to be introduced by Ofgem, requiring suppliers to compensate customers with at least £30 for each switching issue experienced. This compensation also intends to cover erroneous and delayed transfers, along with final bill and credit reimbursement issues. Ofgem have said that the scheme intends to give customers peace of mind, boost confidence in switching and act as a “wake-up call” for suppliers.
March’s switching figures bring the total of supply transfers to 1,451,145 this year, an increase of 12% in comparison to the same period in 2018.

The message to suppliers is that regular switching is the new normal. A customer who has just left you could potentially be a customer again in the future. It’s therefore good business sense to treat switching and off boarding as part of your customer journey and ensure that any complaints are dealt with quickly and to the customer’s satisfaction.

Matthew Vickers, CEO at the Energy Ombudsman
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#### Switching off the UK’s 3G Mobile Networks
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With 3G networks having been around since 2003, most UK mobile providers have announced that they plan to gradually switch off their networks as early as 2023. If you already have newer mobile devices which use 4G or 5G, this is unlikely to affect you and only a quick software update should be necessary. However, older mobile phones and remote devices that rely on 3G networks will need to be upgraded.
It’s important to stress that the decommissioning of 3G networks is not going to happen overnight but is likely to start in early 2023, with some networks not due to switch off until 2024 and beyond. It’s expected that all providers will not be offering 3G after 2033, when these services will be switched off indefinitely.
What does this mean for you? 
Our Technical Team are currently reviewing all technology installed onsite (including data loggers and prepayment hardware) and will contact clients that are likely to be affected. Our engineers will then supply and install new 4G and 5G devices where required.
Upgrading your devices shouldn’t cause any service disruptions, however if your technology requires upgrading and you do not take necessary action, your service will be at risk once the 3G network is disconnected in your area.
Get in Touch
For further information or support, please contact the team on 01279 810 120. Alternatively, please keep an eye on our LinkedIn and Twitter for further updates.
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#### TCR – Guidance
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Download our TCR guidance document
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Our Trusted Clients
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#### TCR Infographic
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#### The Big d-Analysed 2025 Wrap Up
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As the year comes to an end, I wanted to take a moment to reflect on what’s been a pivotal year for the heat-network sector and for D-Analysed.
Over the last 12 months, D-Analysed has been my space to step away from the day-to-day site work and look at what’s really happening across heat networks. It’s where I’ve tried to share honest observations from surveys, conversations with clients, and the wider changes happening across the industry. The level of engagement this year has been genuinely encouraging, particularly from those asking how legacy networks can be improved, not just maintained. That question becomes even more important as we move into the year ahead. 

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The year ahead
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With ongoing Ofgem consultations continuing to be released, and the anticipated draft of HNTAS for legacy sites expected next year, the pace of change is only increasing. For many networks, this will be the first time long-established systems are assessed through a consistent, technical and data-driven framework. 
From my perspective, the coming year is shaping up to be the busiest and most exciting yet. Not just because of regulation, but because it signals a real shift in how the industry approaches performance, transparency and accountability. Legacy sites are no longer being overlooked; they’re becoming central to improving efficiency, fairness and long-term outcomes for residents. 
Through d-Analysed, I’ll continue to share practical insight, real-world examples and straightforward commentary as these changes unfold, helping clients understand what’s coming and how to prepare for it, rather than reacting once deadlines arrive. 
Here’s to another year of change, progress and collaboration across the sector and to continuing the drive for excellent standards in heat networks. 
Thanks to everyone who’s been part of d-Analysed this year – whether you’ve read along, sent questions, or (politely) told me I’d missed a point. Keep it coming. I really do appreciate it – and it keeps me on my toes. Here’s to another year of progress, a bit of healthy debate, and continuing to make heat networks work better for the people who rely on them.
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A Final Reflection
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Every heat network has potential for improvement, even the best-designed ones. The key is understanding where you stand today and how far you’ve drifted from where you should be.
When you don’t measure, you can’t manage – and when you don’t review, design intent becomes assumption.
Don’t forget that we offer Heat Network Health Checks which can help establish the baseline performance and identifies any gaps. A full optimisation study builds on that foundation to test, model and fine-tune performance at a deeper technical level. Together, they enable safe, efficient and compliant heat networks that perform as designed – and stay that way.
Every network is different – so is the right level of review.
Whether you’re thinking of a full optimisation study or just want an affordable Health Check to benchmark performance, we can help you take the next step with clarity and confidence.
Talk to us about your options today.
Email: daniel.davies@dataenergy.co.uk
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Got a Heat Network Challenge? Ask Daniel.
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If you found this useful, we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### The Big Splash – Update
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The Big Splash – Update
As you are aware, on the 1st of April the world’s largest competitive water market opened in England, with around 1.2 million businesses, charities and public sector organisations now eligible to switch retailer.
Over 5 years since Defra first proposed non-household retail competition in England in a white paper, eligible customers are now able to choose from over 20 licensed companies to provide an improved service including billing, metering, account management and efficiency advice.
The desired effect of the open market will see customers saving money and water through lower bills and increased water efficiency. Since the water market opened in Scotland, almost 40{8337d4303a09a19b714f0f7e5edde1e66b90d7dd86bb503543707696d9987b08} of the market has switched over the last 3 years, with the Scottish Government making savings of approximately £40 million.
Concluding the first week of the newly competitive water market, Market Operator Services Ltd (MOSL) have revealed that thousands have already engaged with the market and nearly 9,000 premises have switched retailer.
Cathryn Ross, Ofwat’s Chief Executive said:
“This is a really encouraging start – less than a week in and already we are seeing thousands of customers diving into the new water market. From multi-nationals to micro-businesses – customers are finding the deals that are right for them and they have the confidence to enter the market knowing there is a strong oversight and effective protections in place.”
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#### The EBDS scheme has ended… What happens next?
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During the energy crisis, various schemes were introduced by the government to support businesses, charities and the public sector with their energy bills. We take a look back on previous schemes that supported heat network customers, and what happens next:
 
EBRS Energy Bill Relief Scheme:  01/11/2022 – 31/03/2023
For all eligible supplies (including Landlord’s gas and electricity supplies), an automatic reduction would have applied to the qualifying energy bills during the applicable period. No registration required.
The discount was in p/kWh and was a considerable amount, although the reduction would vary across different tariffs and contracts. For more information, please visit the government website
https://www.gov.uk/guidance/energy-bill-relief-scheme-help-for-businesses-and-other-non-domestic-customers
 
 
EBDS Energy Bill Discount Scheme: 01/04/2023 – 31/03/2024
This scheme took over the EBRS on 01/04/2023 and ran until 31/03/2024. For all eligible supplies, a baseline discount would have provided some support to businesses. As with the EBRS, this discount was automatically added to qualifying energy bills by the supplier.
Further support was provided to Heat Network customers. To obtain this support, the heat supplier would have been required to apply for the discount. The final deadline to apply for the discount was 31/03/2024. This was a legal requirement for all heat networks, whether they feel they are eligible or not, and fines may apply if this was not completed. For more information, please visit the government website: https://www.gov.uk/guidance/energy-bills-discount-scheme
 
 
What happens next?
Heat suppliers should continue to pay their energy bills as normal. If it is confirmed that their heat network is eligible for further discount, the energy supplier will backdate this to 01/04/2023 and amend the charges accordingly, taking into account any payments that have been made.
Once the heat supplier has received their discount, they are required to pass this onto end users within 30 days. Please visit this link for more information on passthrough requirements – https://www.gov.uk/government/publications/pass-through-requirements-for-energy-price-support-provided-to-intermediaries/guidance-on-the-energy-bill-relief-scheme-pass-through-requirements-for-heat-networks
There are currently no replacement schemes lined up following the end of the EBDS, as wholesale prices continued to settle last year. Data Energy remains focused on keeping uptodate with the latest energy news, and always happy to process any relevant schemes on behalf of our clients and their residents.
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#### The Energy Bills Discount Scheme
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Following the launch of the Energy Bill Relief Scheme (EBRS) in October 2022, businesses have been left wondering what support, if any, will be available once the scheme ends on 31 March 2023.
On 9 January 2023, it was confirmed that further support will be available to businesses, charities, and the public sector through the Energy Bills Discount Scheme (EBDS). The new scheme will come into force from 1 April 2023, and will remain in place for a whole year, until 31 March 2024.
We understand that the EBDS will work quite differently to the support provided under the current EBRS. Here, we have summarised our understanding of how the new scheme will support non-domestic energy customers.
 
SECTION 1: WHO IS ELIGIBLE?
As with the current scheme, support will be available for all non-domestic customers, including UK businesses, voluntary sector organisations (such as charities) and public sector organisations (such as schools and hospitals).
The EBDS will be available to all non-domestic customers who are:
– in a fixed price contract agreed on or after 1 December 2021
– about to enter into a new fixed price contract
– on a deemed/out of contract/variable tariff
– on flexible purchase or similar contract
 
SECTION 2: WHAT IS THE NEW DISCOUNT?
Businesses can expect to receive a per-unit discount to their energy bills, for consumption between 1 April 2023 and 31 March 2024.
As with the EBRS, customers do not need to apply for the discount. Energy suppliers will automatically apply a discount to the bills of customers that qualify for the scheme.
Unlike the current scheme, businesses will only receive a discount when wholesale energy prices go over a certain price threshold. These parameters have been set as:
 
Scenario 1- Electricity
A maximum discount of £19.61/MWh when wholesale prices are above £302/MWh.
Scenario 2 – Gas
A maximum discount of £6.97/MWh when wholesale prices are above £107/MWh.
The total discount received will reflect the difference between the relevant wholesale price and the price threshold. For example, if the wholesale price for an electricity contract is £320/MWh, that business will be entitled to a discount of £18/MWh (or 1.8p/kWh).
Relevant wholesale price               £320
Threshold discount                        £302
Total discount                                  £18
 
SECTION 3: PASSING ON THE EBRS BENEFIT TO CUSTOMERS
Under the Regulations, the Heat Supplier must provide customers with evidence of what factors have been taken into consideration in determining that the pass-through amount is just and reasonable. That Heat Supplier should consider:
– The amount the Heat Supplier paid for energy, which was subject to price reductions under the EBRS.
– Any other costs incurred in supplying heat and/or hot water during the period it is benefiting from the EBRS – this includes costs from heat losses, efficiency of generation, operation, maintenance, and capital costs.
– Any losses incurred as a result of the cost of purchasing energy exceeding the amount charged to customers, for the supply of heat and/or hot water during the period for which the benefit was provided.
 
SECTION 4: HOW DOES THIS COMPARE TO THE ENERGY BILL RELIEF SCHEME?
Under the new scheme, the unit discount received is subject to a wholesale price threshold, meaning that if wholesale prices stay below the threshold, no discount will apply. This therefore takes some customers out of scope for support where they were previously receiving it.
Under the current scheme, the government supported price is set at £211/MWh (21.1p/kWh) for electricity and £75/MWh (7.5p/kWh) for gas.
 
SECTION 5: PASS THROUGH REQUIREMENTS FOR HEAT NETWORKS
As with the current scheme, Heat Suppliers in receipt of the EBDS must pass on the benefit of reduced prices to their end customers (both domestic and non-domestic) and provide information on how they will do this.
We recommend you refer to this document for more information on the requirements that apply.
 
SECTION 5: GET IN TOUCH
It’s important to stress that energy brokers do not have any influence over the unit cost reductions applied under the scheme. If you are currently out of contract and have been waiting for details of the support available, the government advice is to enter a new fixed term contract as normal.
Our team will continue to monitor announcements from the government and will provide updates across our website, LinkedIn and Twitter.
For further information or support please contact your Energy Manager in the first instance.
Alternatively, please contact the team on 01279 810 120 or at info@dataenergy.co.uk.
 
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#### The Energy Management Masterclass
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Live Q&A: The Energy Management Masterclass
Free Webinar | Thursday 26 June 2025, 10:00–12:00 (BST)

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For Property Managers who want control over their energy

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Struggling with rising costs, admin overload or compliance pressure?
Join our expert-led webinar for property managers and discover practical ways to take control of your energy procurement – without the overwhelm.
Whether you’re managing tenders, invoices, or endless supplier queries, this session gives you the clarity and tools to do energy differently.

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What you’ll gain:

The top 3 risks in DIY energy management (and how to avoid them)

How bill validation can save time and budget

When outsourcing makes more sense than in-house

A chance to ask your questions live during the Q&A

All attendees will get access to our free downloadable e-guide, expert checklists, and a bill validation trial (free for qualifying sites, for a limited time).
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Save your place

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Date:
Thursday 26 June
Time:
10:00–12:00 (BST)
Location:
Online

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#### The Energy Ombudsman
The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize, or offer compensation.
Please click below, for the official Energy Ombudsman website.
https://www.energyombudsman.org/
 

#### The Four Things Standing Between You and Heat Network Compliance
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This article on heat network compliance is written by Katherine Baker, Business Operations Manager, Data Energy – and features in the AQD Spring 2026 issue from The Property Institute.

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Ofgem’s heat network framework is now live. And for property managers, the responsibility is no longer theoretical. Residents have new rights. Clearer routes to complain. And higher expectations of transparency.
And when you strip away the acronyms, the guidance notes, the consultation papers and the slight sense of existential dread that comes with the words “new regulation,” heat network compliance really boils down to four actions.
Meter it. Bill it. Maintain it. Manage it.
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If you can do those four things – and do them well – you’re already most of the way to surviving (and actually benefiting from) Ofgem’s new world for heat networks.
But before we jump into the practical stuff, let’s set the scene. Because whether you’ve realised it or not, your buildings are part of a national energy transition, and property managers are right in the thick of it.
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Heat Networks: The Hidden System You’re Probably Already Running
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Most property managers don’t set out to become heat suppliers – and yet, here we are. The majority of PMs are already managing a heat network – many without realising it. 
If your building has a centralised heat or cooling source, pipework distributing energy and multiple residents using it… you’re officially part of the club.
Heat networks are set to become a cornerstone of the UK’s journey to Net Zero. With 1.5 million new homes planned without gas boilers, heat networks aren’t just “a thing you maybe deal with.” They’re the future. And because of that, Ofgem is stepping in – not just to regulate, but to bring fairness, clarity, and some much-needed structure to how heat networks are run.
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Why All This Matters (and Why Now)
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A few headlines to give this some weight:
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• Heat networks serve around 500,000 consumers already – and growing• Network efficiency averages 35–45% – far below where it should be• The majority of billing complaints in property management are heat-related• Many existing heat networks were not built to current best practices – leading to issues with heat loss, inefficiency, and high costs for consumers
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And most importantly, residents are about to get new rights, new protections and direct routes to complain.
If residents aren’t happy, they won’t phone the developer. They probably won’t phone the engineer. They’ll phone you. That’s where the regulations come in.
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The PM’s Role Under Ofgem:
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Compliance isn’t paperwork – it’s about protection.
Protection for your residents, your building, and your inbox.
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Under Ofgem’s framework, PMs must clearly demonstrate, on behalf of their clients:
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• Who the heat supplier is• That the system is metered properly• That billing is accurate, fair and transparent• That the network is maintained safely and efficiently
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All of that is demonstrated via audit and documentation. Ofgem is expecting regular high-level reporting from Heat Suppliers. Although this isn’t evidence based initially, they do expect consistency and solid evidence including audit trails, meter data, maintenance logs, tariff calculations and complaints records.
This is where the four-step formula comes in. Because if you focus on these fundamentals, everything slots into place.

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Four Actions That Make Compliance Work: Meet The Heat Network Heroes
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1. Meter It
You can’t manage what you can’t measure – and meters are the backbone of heat network compliance.
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• They tell you what energy is being used• They allow you to bill fairly• They help you find leaks, faults and inefficiencies• They form the basis of almost every KPI Ofgem will ask for under HNTAS
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Under HNTAS, metering data underpins most of the KPIs you will be asked to report against. But beyond compliance, good metering saves money and arguments. When residents clearly see what they’ve used – and that it’s accurate – complaints drop dramatically.

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2. Bill It
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Fair. Clear. Regular.Billing is no longer “set it and forget it.”
It must now be:
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• Quarterly but monthly is the preferred frequency if your metering is remotely reading• Transparent – based on actual data wherever possible and a tariff set based on what you’re paying• Clear – showing consumption, charges, how to pay and who to contact 
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If you’ve ever had a resident tell you they don’t understand their heat bill, they’re not alone. Ofgem has recognised this, which is why clarity is becoming a requirement, not a nice-to-have. 

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3. Maintain It
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The plant room is not “out of sight, out of mind.”
Heat networks are living, breathing systems. Pumps can fail, valves get worn, filters clog up and the mechanical components age out, and suddenly your efficiency drops from 65% to “why is the return temperature hotter than the sun?”
The difference between a well-maintained network and a neglected one is enormous:
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• Fewer outages• Lower running costs – much happier residents• Higher efficiency with easier compliance audits• Better asset longevity
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A well-maintained network doesn’t just perform better – it’s easier to evidence during audits.
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4. Manage It
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Data + people + process.Management and monitoring is where everything comes together – the meters, the billing, the maintenance, the evidence trail.
A well-run heat network is one you can see, understand and improve. Ongoing monitoring lets property managers move from reactive problem-solving to proactive performance management – ensuring systems stay efficient, compliant and resident-focused.
Continuous monitoring helps you:
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• Spot inefficiencies before they escalate into costly failures• Benchmark performance across multiple sites• Track compliance against HNTAS KPIs• Reduce avoidable callouts and disruption• Build trust through transparency and data-led decision-making
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Many platforms now make this possible by translating complex technical data into simple dashboards.
And of course, choosing partners who make your life easier, not harder.
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Questions to Ask Your Provider
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• Can you list of all metering points and last read dates?• Are we billing based on accurate data?• When were tariffs last reviewed?• What’s our recovery position for the last 12 months?• Who maintains the HIUs, and how often?• How old is the network – and do we have a plan for replacements?
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(Yes, these are all real questions. And yes, you absolutely should be asking them.)
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The Resident Lens: 
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Beneath the regulation and process is a simple concept:

Residents deserve fairness. They deserve clarity. They deserve systems that work.

Compliance isn’t designed to trip PMs up. When residents understand their bills, trust their supplier and know where to go when they need help complaints fall, escalations drop, property managers get fewer “urgent” emails at 10pm and client relationships strengthen.
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So… How Do You Start?
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Don’t overthink it – just start with the four fundamentals – your heat network heroes:
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1. Meter It: Do you have all meters working and reporting?2. Bill It: Are bills clear, fair and based on real data?3. Maintain It: Do you have a proactive (and reactive) maintenance plan?4. Manage It: Can you see – and evidence – performance across the system?
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Nail the basics and compliance becomes a natural by-product.
If you do those four things, you won’t just be “ready” for Ofgem – you’ll be running a better, clearer, more efficient network for your residents.
And if you want a practical framework to guide you through it, download our Heat Network Compliance Playbook – a step-by-step guide to surviving and benefiting from Ofgem’s new world. Or speak to us about how we can help you make it simple.
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Download the Heat Network Compliance Companion Playbook
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It’s your step-by-step guide to:
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• What’s changing• What you need to do• How to evidence it• Templates, checklists, timelines and practical examples• Everything needed for “Ofgem-ready” confidence
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If you read one thing after this article, make it the Playbook – now fully updated with the latest regulatory information.
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#### The Future of Heat Network Data Collection: Why LoRaWAN Leads the Way
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This article, The Future of Heat Network Data Collection: Why LoRaWAN Leads the Way, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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The Future of Data Collection with LoRaWAN
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As heat networks evolve, so must the way we collect and manage data. LoRaWAN is a game-changer in remote data communication – delivering long-range, low-power connectivity ideal for complex metering environments.
Here’s why this technology is shaping the future of data collection in heat networks.
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What Is LoRaWAN?
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LoRaWAN (Long Range Wide Area Network) enables wireless communication over long distances with minimal power consumption. It’s particularly well-suited to heat networks with dispersed assets or hard-to-reach meter locations.
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Why It Matters for Heat Networks

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Massive Coverage
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LoRaWAN signals can reach up to 10 km in open spaces, ensuring even the most inaccessible meters stay connected.
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Cost-Effective Deployment
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With no need for extensive cabling, installation becomes simpler, faster, and more affordable.
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Scalable and Future-Proof
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LoRaWAN supports high data volumes across multiple sites, improving both reliability and billing accuracy over time.
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Ready to Modernise Your Network?
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At Data Energy, we’re helping clients transform their networks with smart, scalable data solutions – and LoRaWAN is a key part of that journey.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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#### The Heat Network (Metering & Billing) Regulations 2014
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The Heat Network (Metering & Billing) Regulations 2014
Under the Heat Network (Metering and Billing) Regulations 2014, Landlords, Developers and Managing Agents that provide heat to residents through a District Heating System are legally seen as the Heat Supplier.
As Managing Agents are responsible for ensuring their clients comply with relevant legislation, they need to undertake the statutory notification on behalf of their clients.
The law reflects developments in heat supply, whereas electricity is delivered in its final usable form and tightly monitored. Heat has typically been delivered as gas or oil supply and converted by boiler plant and HVAC systems into heat, chill and hot water. District Heating changes this; as heat is supplied in its final form, either to the building itself or to the resident in their apartment. Because this is relatively new, it has been unregulated until now, with the regulations designed to help raise the standards of accountability for Heat Networks. So, are you ready?
The Basic Requirements 
Multi-Customer Building
Building level meters are expected to already be in place for buildings with more that one final customer. Its role is to measure heat, chill or hot water supplied from a District Heat Network.
Single-Customer Building
For buildings with just one final customer, a viability assessment must have been completed with individual meters installed by the Heat Supplier where required from December 2014.
There is a mandatory requirement for meters to be installed to measure heat, chill or hot water for final customers where District Heating is connected to a new building or following a major renovation.
Future Risks and Rewards
If a Heat Supplier fails to provide accurate consumption data at final customer level, they will be in breach, subject to criminal proceedings. In contrast, with accurate metering, improved usage information and greater individual control over heating comes potential to increase efficiency and reduce bills. Going forward, the registration and assessment process must be completed at least once every 4 years to ensure heat metering and billing keeps pace with any changes.
For more information and advice, please contact one of our Energy Managers today on 01279 810120.
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#### The Heat Network Compliance Companion Playbook
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This article, The Heat Network Compliance Companion Playbook, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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There’s been a noticeable shift in the heat network conversation over the last year.
What used to be future-facing discussions around “what might be coming” have now become practical conversations about “what do we need in place?”. With Ofgem confirmed as the regulator and the Heat Network Market Framework moving from policy into delivery, compliance is no longer an abstract concept it’s something operators, managing agents and consultants need to actively plan for.
That’s exactly where The Heat Network Compliance Companion Playbook comes in.
Rather than adding to the growing pile of regulatory commentary, the Playbook focuses on something far more useful: helping the sector translate regulation into everyday operational decisions. And in a space as complex and interconnected as heat networks, that practical focus is what makes it so valuable.
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Turning Regulation into Something Usable
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One of the challenges with any new regulatory framework is that it rarely arrives in a format that feels immediately actionable. Guidance can be dense, terminology unfamiliar, and responsibilities unclear, particularly for organisations managing multiple sites with varying levels of legacy infrastructure.
What the Compliance Companion Playbook does well is bring structure and clarity to that complexity.
By framing compliance around four clear themes – metering, billing, maintenance and management. It reflects how heat networks actually operate in the real world. These aren’t standalone activities; they’re interdependent. Metering underpins billing, billing relies on accurate data, maintenance ensures continuity, and management brings it all together through governance and accountability.
That joined-up approach mirrors what many of us see on site every day. Compliance doesn’t fail because of one missing component; it succeeds when all of them work together.
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A Resource Built for the People Doing the Work

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From my perspective, one of the strongest aspects of the Playbook is its accessibility.
It doesn’t assume a legal or regulatory background. Instead, it speaks directly to the people responsible for making heat networks function, property managers, operators, asset managers and technical teams. The language is clear, the intent is practical, and the guidance is framed in a way that supports decision-making rather than overwhelming it.
That matters. The success of heat network regulation won’t be measured by how well the rules are written, but by how confidently they’re applied across thousands of diverse schemes. Tools like this help build that confidence.
The fact that the Playbook is interactive and openly available also sends an important signal: compliance isn’t something to be hidden behind closed doors or reserved for specialists. It’s something the entire sector can engage with, learn from and improve together.
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Reflecting How Compliance Really Works
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Having worked across a wide range of heat networks; from new developments to long-established legacy systems, one thing is consistent: no two sites are the same.
The Playbook acknowledges that reality. It doesn’t present compliance as a single end state, but as a process that evolves alongside the network itself. That mindset aligns closely with how compliance is delivered in practice. Networks grow, data improves, systems are upgraded, and understanding deepens over time.
By encouraging operators to understand their current position and build forward from there, the Playbook supports a measured, proportionate approach to compliance. That’s particularly important in a sector where historical design decisions still shape what’s possible today.
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Where Professional Experience Adds Value
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Reading through the Playbook, it’s clear that it’s been shaped by people who understand the operational pressures of the sector.
From a professional standpoint, this aligns strongly with how compliance support should be delivered: not as a one-off intervention, but as an ongoing partnership between data, systems and people. The Playbook naturally complements that approach by reinforcing the importance of accurate data, transparent billing and clear governance.
In my own work, I see first-hand how clarity around data flows, responsibilities and evidence makes compliance simpler, not more complicated. Resources like this help set that foundation early, giving organisations the confidence to move forward in a structured way.
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From Visibility to Value
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The improvements from optimisation are often subtle but significant. Residents may not notice a small drop in return temperature or a corrected control loop, but the energy savings can be considerable.
In many of the networks reviewed, reinstating proper control logic, reconnecting failed actuators, or rebalancing flow and return temperatures has delivered measurable gains without major capital spend. These adjustments bring systems closer to design intent and create the data confidence needed to make informed investment choices later.
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Supporting a More Confident Sector
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Perhaps the most important contribution the Compliance Companion Playbook makes is cultural rather than technical.
It helps shift the conversation away from uncertainty and towards preparedness. Instead of asking “Are we going to be compliant?”, it encourages organisations to ask, “What do we need in place to demonstrate compliance?”. That’s a subtle but powerful change in mindset.
As regulation beds in, that confidence will matter. Networks that understand their data, their processes and their responsibilities will be better placed to respond to regulatory requirements, engage with residents, and operate efficiently over the long term.
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Final Thoughts
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The Heat Network Compliance Companion Playbook arrives at exactly the right moment for the sector.
It brings clarity to complexity, structure to uncertainty, and practicality to regulation. More importantly, it supports the people who are actually responsible for delivering compliant heat networks day in, day out.
Compliance isn’t about ticking boxes. It’s about building systems that are fair, transparent and resilient. Tools like this Playbook don’t just explain the rules, they help the sector live with them.
And as heat networks continue to play a central role in the UK’s low-carbon future, that kind of support is not just helpful, it’s essential.
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Got a Heat Network Challenge? Ask Daniel.
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#### The IKW02 PAYG Heat Meter
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The IKW02 PAYG Heat Meter Launched with full Paypoint capability
As the likely Heat Network Operator you will be looking for a simple solution that allows you to minimise initial outlay and ongoing running costs. Our solution provides one of the most competitive products on the market and will allow you to recover your costs as part of your overall management of the development.
We will help you establish the entire solution, from the point of the strategy being defined through to final commissioning and handover. We will even show the resident how to operate the unit and in some cases provide the first incoming tenant with an on account balance to get them started. This all makes for a quiet life for you and your tenants. Take a look at the diagram to see how Data Energy will integrate PAYG and Credit to collect the charges from your residents.
Find out about our IKW02 Pay As You Go Heat Meter
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#### The Importance of Heat Network Optimisation Studies
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This article, The Importance of Heat Network Optimisation Studies, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Across the UK, too many heat networks are still running on autopilot. They deliver heat, residents are warm, and bills are being sent but when you start looking a little deeper, it becomes clear that most are far from optimised.
Over the past year, I’ve been to sites ranging from new-build developments to long-established schemes. Some have cutting-edge plantrooms with modern controls; others are operating on legacy equipment that hasn’t been touched in years. Yet the outcome is often the same: low delta-Ts, fixed-speed pumps, failed insulation, and metering networks that don’t communicate.
These aren’t isolated issues. They’re the direct result of heat networks not being regularly reviewed for performance, safety, compliance and alignment with their original design intent. That’s where structured technical reviews – from Health Checks through to full optimisation studies – play an essential role.
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Why Optimisation Studies Are Needed
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Heat networks are becoming one of the most regulated parts of the energy landscape. With Ofgem now overseeing consumer protection and the Heat Network Technical Assurance Scheme (HNTAS) on the horizon, operators will soon be required to show that their systems aren’t just compliant on paper, they’re performing efficiently and as designed in practice. 
The challenge is that many schemes were designed and handed over before these standards existed. Over time, controls are overridden, BMS logic gets lost, valves seize, and pipework insulation degrades. The system still works, but not as it should. 
I’ve seen networks where return temperatures consistently sit above 60 °C, losing efficiency by the hour. Others have HIUs fitted with actuators that were never connected, meaning no control over primary flow. One development had a full M-Bus data logger installed but it wasn’t accessible to anyone, making performance analysis impossible. 
Each of these examples represents avoidable inefficiency. And with rising energy costs, every degree of wasted heat has a financial and environmental impact. 
Optimisation isn’t about redesigning a network or installing expensive new kit. It’s about understanding how the existing system is performing and identifying where it can be improved.
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Health Checks and Optimisation Studies – Two Levels of Insight

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While both aim to improve performance, they differ in scope and depth.
Optimisation Study
A full optimisation study is a comprehensive investigation into how a network performs compared with its design intent and manufacturer specifications. It examines every component and operating parameter, often over several weeks of data gathering. These studies form part of long-term planning or major reinvestment decisions and can highlight the precise technical changes needed to bring a system back to its design benchmark.
Health Checks
Health Checks, on the other hand, are structured, tiered reviews designed to give proportionate visibility of performance, safety, and compliance. They provide the foundation for ongoing network management – the step before or between full optimisation studies. At Data Energy, we offer three tiers of Health Checks:
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Tier 1 – Compliance:
Confirms that the network meets baseline safety and regulatory requirements (metering, billing and key plant room checks).
Tier 2 – Performance:
Reviews operational efficiency, control logic and system condition to identify obvious areas of improvement
Tier 3 – Insight:
Uses continuous data monitoring and analytics e.g. Guru Systems’ Pinpoint technology, to track performance in real time, flagging inefficiencies as they occur.
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Where a full optimisation study provides detailed technical modelling, a Tier 2 or Tier 3 Health Check gives a clear operational picture – highlighting where performance has drifted and where more detailed investigation may be justified.
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Efficiency Gains in Practice
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The benefits of optimisation are often underestimated because the improvements aren’t always obvious. A resident might not notice when a pump speed is corrected or when a return temperature drops slightly but the effect on system efficiency can be substantial.
From experience, I’ve witnessed how even small adjustments can make a noticeable difference. Reinstating proper control logic, reconnecting failed actuators, or fine-tuning flow and return temperatures can bring systems back closer to their design intent without the need for major works.
In several cases, networks operating with unnecessarily high return temperatures or fixed-speed pumps have responded well to relatively straightforward tuning and balancing. Those marginal gains add up, improving overall performance, reducing wasted energy, and restoring stability across the system.
It’s a reminder that optimisation isn’t always about investment, it’s about insight, attention to detail and understanding how far the network has drifted from how it was meant to perform.
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Linking Performance to Compliance
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Efficiency and compliance are often seen as separate conversations but in reality, they’re inseparable.
Under Ofgem and future HNTAS frameworks, operators will need to demonstrate that networks are not only safe and metered, but performing as intended, according to design documentation, manufacturer recommendations, and recognised industry standards.
A heat network optimisation study bridges that gap. It provides a snapshot of where a network stands today and a clear roadmap for improvement, from metering visibility through to operational control and documentation quality. It verifies not only how a network is operating, but whether it’s operating as it was designed to.
It’s not a legal audit, but it’s an essential step towards technical assurance and responsible management.
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From Visibility to Value
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The improvements from optimisation are often subtle but significant. Residents may not notice a small drop in return temperature or a corrected control loop, but the energy savings can be considerable.
In many of the networks reviewed, reinstating proper control logic, reconnecting failed actuators, or rebalancing flow and return temperatures has delivered measurable gains without major capital spend. These adjustments bring systems closer to design intent and create the data confidence needed to make informed investment choices later.
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Performance, Compliance and Continuous Review
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Think of a review as a network MOT that confirms whether a system is safe, compliant and performing in line with its design. 
It doesn’t just expose inefficiencies; it helps prioritise action. Some recommendations might be immediate (like reconnecting a meter or actuator), while others are longer-term (insulation upgrades, new data collection hardware or controls refinement). 
What’s important is establishing a baseline. Once you know where your network stands, compared with how it was designed to operate, you can make informed decisions about investment, operation, and compliance planning. 
Too many operators are reactive, only addressing performance when residents complain or costs spike. Health Checks move the conversation towards proactive asset management. 
The most successful schemes are those that treat optimisation as ongoing. Regular reviews, continuous data monitoring and collaboration between engineers, managing agents and billing teams ensure performance remains aligned with design intent. 
That’s why at Data Energy, optimisation isn’t viewed as a project, it’s a process. We blend data analysis with on-site observation and technical review to help clients understand not just what needs attention, but why it’s diverged from design. 
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A Final Reflection
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Every heat network has potential for improvement, even the best-designed ones. The key is understanding where you stand today and how far you’ve drifted from where you should be.
When you don’t measure, you can’t manage – and when you don’t review, design intent becomes assumption.
A Health Check establishes the baseline and identifies the gaps. A full optimisation study builds on that foundation to test, model and fine-tune performance at a deeper technical level. Together, they enable safe, efficient and compliant heat networks that perform as designed – and stay that way.
Every network is different – so is the right level of review.
Whether you’re planning a full optimisation study or just want an affordable Health Check to benchmark performance, we can help you take the next step with clarity and confidence.
Talk to us about your options today.
Email: daniel.davies@dataenergy.co.uk
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Got a Heat Network Challenge? Ask Daniel.
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If you found this useful, we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### The IRPM Online Seminar 2021
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We are incredibly proud to be sponsoring the IRPM Annual Seminar on the 11th of May, which will take place online. The seminar will bring together leading industry figures to tackle the big questions facing sector, including new laws, codes, qualifications, and best practice.
With a fantastic line-up of speakers, the legendary IRPM legal updates and breakout technical sessions, this is an event you cannot afford to miss!
Further details, including a full programme, will be announced shortly. Please keep an eye on our Twitter and LinkedIn pages for more details on what you can expect from our speaking slot.
Tickets are free to all IRPM members and you will gain 5 hours CPD auto logged against your profile post event. Don’t delay, book today!
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#### The PM’s Guide to Net Zero
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Download The PM’s Guide to Net Zero
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#### Top Tips for Reducing your Energy Bills
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During these challenging times we all want to save money on our energy bills. Here are some handy energy-saving tips to help.
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1. Adjust your thermostat
Try setting your thermostat to the lowest comfortable temperature. Studies show that turning your thermostat down by just 1 degree can save around £60 a year. Once you’re happy with your thermostat setting you shouldn’t have to change it.
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4. Adjust the temperature in different rooms
Remember, not all rooms need to be kept at the same temperature. For example, if you spend most of your time in the living room, you can have a higher temperature there but a lower temperature in the bathroom.
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7. Choose showers instead of baths
Showers use much less hot water than baths. Remember the shorter the shower, the more money you’ll save. It’s estimated that reducing your shower time to just 4 minutes could save a typical household around £95 a year. Also consider your shower temperature. Although very hot showers can be enjoyable, it’s a good idea to lower the temperature slightly to save money.
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10. Pick energy efficient light bulbs
They might be slightly more expensive than regular light bulbs, however long-term they will help you to save a lot of money. LED light bulbs are considered the most cost efficient.
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2. Turn off your heating 
Turn the heating off when you’re not in so you’re not warming an empty home. Also at nighttime, when sleeping under a duvet, you can probably turn the heating down or off completely.
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5. Don’t leave taps running
When washing up or brushing your teeth, only use water when you need it, instead of having the taps running in the background. A running tap can use more than 10 litres of water a minute. If you don’t have a dishwasher, consider using a washing-up bowl instead of having the tap running constantly.
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8. Address dripping taps
A dripping tap can waste thousands of litres of water a year, which will increase your energy bills unnecessarily. Make sure taps are properly turned off and change washers promptly if required.
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11. Turn lights off
Make sure you turn lights off when leaving a room. Also consider using natural light when you can, by opening blinds and curtains during the daytime. There might be some areas of the home which don’t require too much light, for example, the hallway. In these instances, it could be a good idea to keep the lights turned off at all times.
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3. Don’t block radiators
Make sure there’s nothing blocking radiators, such as furniture or heavy curtains. Keeping space in front of radiators open will allow heat to spread into the room effectively.
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6. Install a water efficient shower head
You can considerably reduce your hot water consumption by replacing an inefficient shower head with a water efficient model. It’s estimated that a typical household could save around £45 on their gas bills and £25 on their water bills by switching to a water efficient shower head.
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9. Invest in smart devices
Smart devices, such as in-home displays, encourage households to make informed decisions towards reducing their energy use, avoiding waste.
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12. Change habits, control your bills
Regularly monitor your bills to see how much energy you’re consuming. Try setting yourself challenges to lower your consumption before your next bill comes in. Regularly checking how much you spend on energy will determine how effective these energy saving tips are. Once you get used to implementing these small changes, they will become second nature and saving money on your energy bills will seem easy.
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#### TPI Annual Seminar 2026 Highlights: Heat Network Heroes Assemble
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Not all heroes wear capes.
As a proud Platinum Sponsor of this year’s TPI Annual Seminar, we wanted to do something a little different.
Some manage metering data. Some handle resident billing queries. Some keep plant rooms running. Some pull everything together across performance, compliance and reporting.
That was the thinking behind our theme for this year: Heat Network Heroes.
As heat network regulation moves closer, property managers and managing agents are under increasing pressure to understand what’s changing, where responsibilities sit and how to keep their heat networks compliant, efficient and resident-focused.
Our message was simple: you don’t need superpowers to prepare. But you do need the right people, processes and partners around you.
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The four areas that matter most
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Our Heat Network Heroes focus on the four areas behind every compliant, well-run heat network:

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• Meter It – because accurate data is the backbone of compliance• Bill It – because residents deserve fair and transparent billing• Maintain It – because proactive maintenance keeps networks running properly• Manage It – because oversight brings everything together

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The characters may have raised a smile, but the challenges they represent are very real.

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From stand build to show day
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Before the doors opened at the Queen Elizabeth II Conference Centre, there was plenty happening behind the scenes.
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The day before the event, the team packed the van, loaded the stands, battled the heat and somehow managed to get everything safely into the venue without causing too much disruption in the loading bay.After a quick refuel, it was time for the big build.
By the end of the night, an empty exhibition space had become The Data Energy Heat Network Store – complete with superhero graphics, compliance resources, pick and mix, spin the wheel prizes and everything ready for a busy day ahead.
A few hours later, the team were back on site for final touches, photos and the all-important store uniforms.
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Watch the highlights
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From loading vans and late-night stand builds to familiar faces and great conversations, here’s a look behind the scenes at how The Heat Network Store came to life.
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A busy day of conversations
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From the moment delegates arrived, the stand was buzzing with activities and conversations.
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We had the chance to reconnect with clients and partners, while meeting plenty of new faces too.
We spoke about heat network compliance, heat network metering, billing, resident expectations and the growing role of Ofgem regulation.
Casey Cole from Guru Systems also joined us on the stand, discussing how continuous monitoring can provide greater visibility across heat networks and support better decision-making through Guru PinPoint.
There were plenty of sweet treats, a few superhero moments and lots of entries into our prize draw. Congratulations again to our Spa Weekend for Two winner and our runner-up prize winner.
It’s fair to say our now famous pick and mix proved popular throughout the day once again.
We won’t point fingers, but exhibiting next to ChargeGuru may have contributed to supplies disappearing faster than expected.
But behind the fun, the conversations were important.
This year felt different.
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Heat networks are moving up the agenda
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One of the biggest takeaways from the day was that heat network regulation is becoming a much more active conversation across the property management sector.

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As Daniel Davies, Technical Project Consultant, reflected after the event:

“Last year, I felt heat networks weren’t really front and centre of the discussion. This year felt different.
There’s a noticeable shift happening. Some attendees already have a strong understanding of what Ofgem and the wider regulatory changes are aiming to achieve, while others are actively trying to get to grips with it all – and that’s exactly what the industry needs right now.
The questions being asked were thoughtful, challenging and really encouraging to hear. It genuinely feels like we’re starting to move in the right direction.”

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That really summed up the day for us.
Property managers already have a lot on their plates. But the level of engagement, curiosity and challenge around heat network compliance was encouraging to see.

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Preparing for what comes next
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The TPI Annual Seminar is always a valuable opportunity to step away from the day-to-day and look at the bigger picture.
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This year, the wider programme covered everything from service charge pressures and building safety to competence, risk and the future of property management. For us, it reinforced something we see every day: compliance is becoming more connected, more data-led and more important to get right.
For heat networks, that means having confidence in the basics.
Accurate metering. Transparent billing. Proactive maintenance. Clear oversight. 
Get those right, and everything becomes easier to manage.
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Thank you
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A huge thank you to everyone who visited The Heat Network Store, spoke with the team, got involved with the theme and helped bring the Heat Network Heroes to life.
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Thank you also to The Property Institute for organising another brilliant event, and to everyone who helped make the day such a success.
The heroes may be fictional. The challenges aren’t.
But with the right support behind you, preparing for what’s next becomes a whole lot easier.
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Stay one step ahead
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Whether you’re preparing for Ofgem regulation, reviewing your metering and billing arrangements or simply trying to understand what the changes mean for your portfolio, our team is here to help.
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Download the Heat Network Compliance Companion Playbook
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It’s your step-by-step guide to:
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• What’s changing• What you need to do• How to evidence it• Templates, checklists, timelines and practical examples• Everything needed for “Ofgem-ready” confidence
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If you read one thing after this article, make it the Playbook.
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#### Trinergy Titans Take on the NOTB Footy Tournament
At Data Energy and DMG Delta, collaboration powers everything we do – whether we’re delivering expert support for your heat networks or teaming up for a day of friendly competition.
Last week, we brought together colleagues from across both businesses to form the Trinergy Titans, our very own five-a-side dream team, to take part in the News on the Block Footy Tournament.
Swapping laptops for laces and compliance reports for corner kicks, our team took to the pitch for a brilliant day of sport, sunshine and industry connection. The results? One win, two draws and one narrow loss – not a bad day’s work!
More importantly, the event was a great opportunity to meet others in the property sector, build team spirit, and have a bit of fun along the way.
🎥 Catch the highlights in our short video below and see the Trinergy Titans in action.
A huge thank you to our fantastic players across Data Energy and DMG Delta, and to News on the Block for hosting such a great event.
 
https://dataenergy.co.uk/wp-content/uploads/2025/05/DE-and-DMG_NOTB-Footy_LinkedIn-Post.mp4

#### UK coal-fired power stations reduced to five
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SSE’s last remaining coal-fired power station is due to close in March 2020, reducing the country’s coal plants to just five. The announcement comes as SSE confirmed the plant is losing £40m a year, due to government focusing support on low carbon energy to tackle the intensifying climate crisis.
In September, EDF Energy announced it would be closing its Cottam coal station, after reporting a winter of record-low coal generation.
National Grid confirmed it had been the greenest winter yet for the UK, with milder temperatures dampening energy demand and stronger winds producing more renewable electricity from windfarms. Only 5% of the UK’s electricity demand was from coal-fired power, with carbon intensity dropping to almost half the level of five years ago.
At the beginning of June, the UK’s energy system broke records by running entirely coal-free for over a fortnight, the first time since the Industrial Revolution.
 
Fintan Slye, head of National Grid’s system operator arm, said:

More renewable power generation and less coal is a trend that is here to stay, and this carbon intensity milestone shows the pace of change in the UK energy industry.
 
We believe that by 2050, we will be able to fully operate Great Britain’s electricity system with zero carbon.

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#### UK Energy Prices Soar
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UK Energy prices soar
UK gas prices have risen significantly this week in response to the US withdrawing from the Iranian nuclear deal, causing energy markets to soar amid concerns that US sanctions could limit oil and gas exports. French energy giant, Total Gas and Power, has already announced it is preparing to pull out of an Iranian gas deal in the face of possible new sanctions. Tanker operator Maersk and German insurer Allianz have also announced that they will be withdrawing business from Iran.
At present, there is uncertainty over if or when energy prices will drop. Should you have any queries or require further information, please do not hesitate to contact our Energy Managers on 01279 810120.
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#### UK Government pushed for climate-resilient COVID-19 recovery
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The UK’s climate advisory body, The Committee on Climate Change (CCC), has announced that it will “present advice to the government on supporting a resilient, low carbon economic recovery from the coronavirus crisis as part of its annual assessment of the UK’s progress towards its 2050 net zero greenhouse gas emissions goal”.
The CCC will refocus its advisory reports to include recommendations on building a climate-resilient coronavirus recovery, in line with the nation’s legally binding net zero target. The June report will include efforts for rebuilding the economy in a manner that supports a “just” transition towards net zero emissions by 2050.
The UK’s sixth carbon budget has been postponed from September to December 2020 and will consider the impact of COVID-19 and subsequent national lockdown on the UK’s climate target, with a revised 2020 work programme
The 26th Conference of Parties (COP26), due to take place in November, has also been postponed until 2021 in light of the coronavirus pandemic. The conference will bring over 30,000 delegates to Glasgow’s Scottish Events Campus (SEC) to develop an international response to the escalating climate crisis.
Pete Betts, the UK’s former chief climate negotiator, will offer expert advice ahead of the event and will assist the CCC to ensure the government is guided on efforts to mobilise a global climate agreement. Betts is a veteran of 16 UN climate summits and was lead negotiator for the EU when the Paris Agreement was created in 2015.
The CCC’s Chief Executive, Chris Stark said:

“Responding to the pandemic is, rightly, the immediate priority for everyone. Eventually, thoughts will turn to the need to rebuild after the coronavirus – the climate priorities can help shape these efforts. The Committee on Climate Change will offer advice to the Government on constructing a resilient recovery. Coronavirus is teaching us all the value of prudent planning and global shocks.
 
I would like to take this opportunity to welcome Pete Betts to our team. His insight will be invaluable to the Committee in the run-up to the most important summit on climate change since the landmark Paris Agreement in 2015.”

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#### UK Heatwave: Utilities companies struggling to cope with demand
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With temperatures peaking at a scorching 33.6C last week, water companies have been urging the public to be cautious of their usage, with the threat of imposing a formal hosepipe ban. A ban has already been introduced in Northern Ireland to avoid disruptions to the service, the first to be implemented in six years.

In recent days our treatment works have been operating at near maximum levels with over 700 million litres of water being put onto the network, which is some 25% more than is normal for this time of year.
Despite these steps, demand continues to outstrip supply. It would be our intention to introduce a formal hosepipe ban in an effort to protect against the increase threat of supply interruptions.

NI Water Chief Executive, Sara Venning.
Utility companies are struggling to keep up with huge spikes in demand, particularly in the mornings and evenings. Billions more litres are being pumped into the system, however it is being used just as fast as it is supplied.
 
Simple ways to reduce your water usage:

Restrict showers to four minutes
Water plants with a watering can, rather than a hose
Avoid washing your car
Avoid watering the lawn
Turn the tap off while brushing your teeth

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#### UK must put low-carbon agenda at the heart of economic recovery
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The government must incentivise energy efficiency and low-carbon infrastructure as part of the UK’s economic recovery from COVID-19, the Committee on Climate Change (CCC) has urged.
The climate advisory body wrote to Prime Minister Boris Johnson urging for major decarbonisation projects to become a central pillar of any national economic resilience plans. Such plans should also include an effort to improve the energy efficiency of UK homes.
The letter includes six recommendations that include embracing climate investment to drive economic recovery. The government is urged to reconsider taxation and the current means of incentivising innovative low-carbon approaches and technology. The recommendation is also supported by a pledge to encourage a shift in societal behaviour, such as working from home and cycling.
The UK Green Building Council has welcomed the recommendations. Chief executive Julie Hirigoyen said:

“Enabling households to save money on their energy bills means they will have more disposable income at a difficult time for many. Making our homes warmer and more comfortable will also ease pressure on our NHS, while reducing COVID risk factors.
 
Energy efficiency is ‘shovel ready’ – with labour-intensive projects rooted in local supply chains. The social housing sector offers a great opportunity for initial investment, given supply chains are already established and the Conservative manifesto committed to a major programme of energy efficiency in the sector.”

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#### Upcoming Event 1
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New Blog Item 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur rhoncus, odio ut iaculis suscipit, magna diam efficitur nibh, ut fermentum lacus eros non mi. Nam urna tellus, tincidunt sit amet mattis et, laoreet non purus. Pellentesque consequat dolor sed diam tempus pretium. Duis pulvinar quis dui eu facilisis. Integer vehicula est velit, ac posuere purus fermentum ut. Vivamus varius velit tellus. Etiam ac rutrum nibh. Nam sed gravida sapien, et bibendum nisl. Sed sollicitudin neque quis quam pulvinar commodo. Vestibulum feugiat ornare tortor eget luctus. Sed dignissim a purus ut lacinia. Pellentesque eu turpis ut massa varius auctor.
Nunc eu arcu purus. Nullam bibendum ligula sapien, sed imperdiet purus dignissim eu. Etiam leo enim, tristique et urna eu, mollis egestas ligula. Maecenas purus metus, venenatis sed fringilla sit amet, imperdiet sed felis. Praesent feugiat et augue in scelerisque. Donec sit amet enim nec arcu dapibus auctor vel et sem. Vestibulum rutrum aliquet dictum. Aliquam libero massa, lacinia malesuada eros nec, gravida congue elit. Proin condimentum ac purus sed tempor. Donec blandit mauris vitae orci commodo scelerisque. Pellentesque nisi arcu, dignissim et ligula in, efficitur consequat dolor.
Donec vitae blandit nisi. Donec at dignissim elit. Curabitur est nulla, tristique a eros eget, pulvinar dapibus tellus. Donec et rutrum felis, ac ultricies ex. Sed euismod quis turpis a finibus. Cras semper ipsum ac tellus dapibus, eget condimentum lectus molestie. Donec accumsan elit nec ipsum efficitur tristique. Quisque aliquam id enim a dignissim. Praesent maximus elit vel ligula consectetur dapibus. Etiam non risus quis mauris mollis aliquet id id sapien. Proin maximus at odio eget ullamcorper. Phasellus eget consequat turpis, quis dictum turpis.
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#### Upcoming Event 2
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New Blog Item 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur rhoncus, odio ut iaculis suscipit, magna diam efficitur nibh, ut fermentum lacus eros non mi. Nam urna tellus, tincidunt sit amet mattis et, laoreet non purus. Pellentesque consequat dolor sed diam tempus pretium. Duis pulvinar quis dui eu facilisis. Integer vehicula est velit, ac posuere purus fermentum ut. Vivamus varius velit tellus. Etiam ac rutrum nibh. Nam sed gravida sapien, et bibendum nisl. Sed sollicitudin neque quis quam pulvinar commodo. Vestibulum feugiat ornare tortor eget luctus. Sed dignissim a purus ut lacinia. Pellentesque eu turpis ut massa varius auctor.
Nunc eu arcu purus. Nullam bibendum ligula sapien, sed imperdiet purus dignissim eu. Etiam leo enim, tristique et urna eu, mollis egestas ligula. Maecenas purus metus, venenatis sed fringilla sit amet, imperdiet sed felis. Praesent feugiat et augue in scelerisque. Donec sit amet enim nec arcu dapibus auctor vel et sem. Vestibulum rutrum aliquet dictum. Aliquam libero massa, lacinia malesuada eros nec, gravida congue elit. Proin condimentum ac purus sed tempor. Donec blandit mauris vitae orci commodo scelerisque. Pellentesque nisi arcu, dignissim et ligula in, efficitur consequat dolor.
Donec vitae blandit nisi. Donec at dignissim elit. Curabitur est nulla, tristique a eros eget, pulvinar dapibus tellus. Donec et rutrum felis, ac ultricies ex. Sed euismod quis turpis a finibus. Cras semper ipsum ac tellus dapibus, eget condimentum lectus molestie. Donec accumsan elit nec ipsum efficitur tristique. Quisque aliquam id enim a dignissim. Praesent maximus elit vel ligula consectetur dapibus. Etiam non risus quis mauris mollis aliquet id id sapien. Proin maximus at odio eget ullamcorper. Phasellus eget consequat turpis, quis dictum turpis.
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#### Upcoming Event 3
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New Blog Item 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur rhoncus, odio ut iaculis suscipit, magna diam efficitur nibh, ut fermentum lacus eros non mi. Nam urna tellus, tincidunt sit amet mattis et, laoreet non purus. Pellentesque consequat dolor sed diam tempus pretium. Duis pulvinar quis dui eu facilisis. Integer vehicula est velit, ac posuere purus fermentum ut. Vivamus varius velit tellus. Etiam ac rutrum nibh. Nam sed gravida sapien, et bibendum nisl. Sed sollicitudin neque quis quam pulvinar commodo. Vestibulum feugiat ornare tortor eget luctus. Sed dignissim a purus ut lacinia. Pellentesque eu turpis ut massa varius auctor.
Nunc eu arcu purus. Nullam bibendum ligula sapien, sed imperdiet purus dignissim eu. Etiam leo enim, tristique et urna eu, mollis egestas ligula. Maecenas purus metus, venenatis sed fringilla sit amet, imperdiet sed felis. Praesent feugiat et augue in scelerisque. Donec sit amet enim nec arcu dapibus auctor vel et sem. Vestibulum rutrum aliquet dictum. Aliquam libero massa, lacinia malesuada eros nec, gravida congue elit. Proin condimentum ac purus sed tempor. Donec blandit mauris vitae orci commodo scelerisque. Pellentesque nisi arcu, dignissim et ligula in, efficitur consequat dolor.
Donec vitae blandit nisi. Donec at dignissim elit. Curabitur est nulla, tristique a eros eget, pulvinar dapibus tellus. Donec et rutrum felis, ac ultricies ex. Sed euismod quis turpis a finibus. Cras semper ipsum ac tellus dapibus, eget condimentum lectus molestie. Donec accumsan elit nec ipsum efficitur tristique. Quisque aliquam id enim a dignissim. Praesent maximus elit vel ligula consectetur dapibus. Etiam non risus quis mauris mollis aliquet id id sapien. Proin maximus at odio eget ullamcorper. Phasellus eget consequat turpis, quis dictum turpis.
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#### Update: The Heat Network (Metering and Billing) Regulations
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Update: The Heat Network (Metering and Billing) Regulations
 
On 27th November we will see amendments to the Heat Regs coming into force in the form of the Heat Network (Metering and Billing) (Amendment) Regulations 2020. When this legislation arrives, there are a number of key changes amongst which the following will apply.
A new cost effectiveness tool will be released. You may recall an earlier and subsequently withdrawn tool was introduced following the initial introduction of the Heat Regs in 2014. The new tool is expected to assess whether a heat supplier is required to install metering devices on the heat network. There will be deadlines to complete the assessment of the cost-effective process and these are as follows:

Initial conducting of the cost effectiveness exercise, to be completed by 27th November 2021.
Meters and/or Heat Cost Allocators (HCA) to be installed by 1st September 2022.

The impact of this and the timescales are limited. Once launched, the tool will need to be applied to all heat networks that are not currently meeting the requirements for billing under Regulation 9. Any building receiving a communal fuel bill which is recharged to the final customer via any mechanism other than consumption will need to be subjected to the Cost Effectiveness Procedure (CEP) defined under the Heat Regs.
Our interpretation is that whilst the under schedule 2 of the regulations there is a provision that excludes properties with more than one entry point for pipes, or the location of pipes is unknown, this does not exclude the installation of HCA which are the subject of the CEP, to determine whether the energy savings achieved over a 10 year period is greater than the costs of installing HCA to every radiator in the building. This does include for Thermostatic Radiator Valves (TRV’s).
Ongoing responsibilities particularly in the areas of final customer billing which will include clarification with metering devices.
This is expected to address minimum requirements for metering and possibilities of reference to the Metering Instrumentation Directive (MID) and standards within. The relevance of this to protect the final customer and ensure that metering equipment is calibrated to a defined accuracy.
A revised Notification Template (NT) will be released which will incorporate areas that the amended Regs address.
There will be a transitionary period between 27/11/20 and 01/09/22, given the lead-time to getting the installation of meters and HCA completed.
For further reading, please visit legislation.gov.uk.
 
Terms Explained
 
Heat Network 
A system that distributes thermal energy (heat) via a network of pipes around a building (or buildings), allowing the final customer to access this energy for use locally. Typically for the purposes of space heating, cooling and hot water. Cooling is also covered under the Heat Regs.
 
Cost Effectiveness Tool
The Cost Effectiveness Tool will likely be in the form of an Excel spreadsheet where site data can be inputted. This will be issued by BEIS and will allow heat suppliers to determine whether or not they are required to install metering devices, which could include heat meters and heat cost allocators.
 
Heat Cost Allocators
Heat Cost Allocators measure the energy consumption of a room heating radiator. It will record the radiator and room temperature and calculate the energy released.
 
Thermostatic Radiator Valve
Thermostatic Radiator Valves are fitted to the radiator and allow the regulation of water flow through the radiator (and therefore the amount of heat) depending on the position of the valve. The valve will open and close according to the ambient room temperature and the position set on the valve. The TRV maintains a consistent temperature, avoiding overheating.
 
Metering Instrumentation Directive
Legislation from the EU to define requirements for metering in certain situations, typically energy supply. The Directive has been implemented in the UK as Statutory Instrument 2016 No, 1153 – Weights & Measure, The Measuring Instruments Regulation 2016.
 
Notification Template
A template document issued by OPSS for completion by heat suppliers, to confirm the presence of a heat network and then usually every 4th year after that.
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#### We are hosting a new TPI Heat Network Training Course!
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As a Property Manager, the responsibilities you carry are vast and complex. From managing tenant relationships to ensuring that all aspects of the building run smoothly, your role is multifaceted. But when it comes to communal heating systems, hot water, and Combined Heat and Power (CHP) systems, the challenges can often feel overwhelming—especially in light of evolving regulations.
If you’ve found yourself grappling with the intricacies of Heat Networks and the ever-changing landscape of energy regulations, you’re not alone. Many Property Managers share this struggle. That’s why we’re thrilled to  announce that we are leading a new invaluable resource designed to give you the confidence and knowledge you need to excel in your role.
Introducing TPi’s Immersive Online Training Course on Heat Networks, Net Zero, Regulation, and Management of Communal Heating in Apartment Blocks
We are excited to lead this comprehensive 3-hour online immersion session, on Wednesday 4th September 2024 09.30- 12.30.  This course is designed to cut through the complexity, offering you clear, actionable insights that will help you stay compliant with the latest Heat Network (Metering and Billing) Regulations and beyond.
🌟 Webinar Highlights:

Understand Heat Network (Metering and Billing) Regulations: Regulations can be tricky to navigate, especially when they’re evolving as rapidly as they are today. This course will break down the key aspects of the Heat Network regulations, ensuring you fully understand what’s required of you and your management team.
Navigate Legislative Compliance with Ease: The legal landscape is shifting, and with it, the responsibilities of Managing Agents are growing. We’ll guide you through the essential steps to stay compliant, so you can manage your properties with confidence and peace of mind.
Master Maintenance Contracts and Consumer Protection: Effective management of communal heating systems goes beyond just keeping the heat on. You’ll learn how to create and manage maintenance contracts that not only keep your systems running smoothly but also protect the consumers—your tenants—ensuring their satisfaction and safety.
Gain Insights on the CIBSE Code of Practice: Understanding and implementing industry standards is crucial for effective property management. This course will introduce you to the Chartered Institution of Building Services Engineers (CIBSE) Code of Practice, providing you with the knowledge you need to apply these standards to your daily operations.
Maximise Your Heat Network’s Performance: Efficiency is key. Learn how to optimize the performance of your heat networks, ensuring that they run effectively and sustainably. This is not just about compliance; it’s about enhancing the value and performance of the properties you manage.

By the end of this immersive training, you’ll be equipped with:

A good understanding of the regulatory landscape and how to navigate it.
Practical knowledge that you can immediately apply to your day-to-day operations.
Enhanced management skills that will make you more effective and valuable in your role.

In an industry where the stakes are high and the responsibilities are vast, having the right knowledge and skills is not just beneficial—it’s essential. This course provides you with the tools to not only meet the current demands but to excel and set a new standard in property management.
Book your place HERE
 
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#### We are now Cyber Essentials Plus Accredited!
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We’re delighted to announce we have achieved the Cyber Essentials Plus accreditation, the highest level of certification offered under the Cyber Essentials scheme.
Cyber Essentials Plus is an official, UK-wide, government-backed certification that helps companies guard against the most common cyber threats, reducing risk by as much as 98.5%.
We’re incredibly proud to achieve such a significant accreditation, highlighting the fact we take security and data protection very seriously.
As of May 2021, only 1,600 companies had achieved Cyber Essentials Plus, with 12,800 having achieved the standard accreditation.
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#### We’re at the Oxford Weekender!
We are delighted to confirm we’re exhibiting at the Oxford weekender conference this year, in partnership with Property Management Legal Services. The event allows property managers the opportunity to expand their skills and knowledge, with leading industry professionals and also take part in over 40 keynote addresses during the three days.
We are also excited to confirm our Managing Director, Rupert Mackay, is a keynote speaker on the Friday sessions. In addition, we have two further sessions during Saturday, one covering heat network reliability and the other, for heat regulations and Ofgem.
The event is a great opportunity to network with potential suppliers, in addition the IRPM offers delegates the chance to take their Level 3 or Level 4 exams in leasehold management. It all kicks off on Friday and is hosted at the popular and beautifully located St. Hugh’s College, Oxford. If you are a Property Manager, we look forward to meeting you on our stand.
Dates are: March 22-24th, so go get those tickets before they’re gone, this is not an event you should miss!
Oxford weekender conferences.

St. Hugh’s University, Oxford
 

#### We’re Gold Sponsors at TPI (IRPM) Annual Seminar May 16th
[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Data Energy are delighted to be Gold sponsors of The Property Institute’s, formally the IRPM, annual seminar on May 16th, kicking off at 8.30am. This is one of the industry’s leading events of the year and boasts a great line up of speakers. The Property Institute has been established since 2002 and provides the property sector with professional development, a calendar of events, a resource hub along with many other benefits.
The annual seminar provides an opportunity for property managers to absorb valuable industry updates, take part in networking opportunities and also speak with top industry suppliers, such as ourselves, as well as their peers.
As one of the Gold sponsors our stand is located within the Britten room and our experienced staff will be on hand to provide advice, technical queries, and answer any other questions. We also have a lovely raffle prize running during the event, featuring a Fitbit, for all those health-conscious people keeping track of their exercise, especially steps at this event!
The event is hosted at the QEll Centre in Westminster, just a stone’s throw from the Thames River and Westminster Abbey. We look forward to seeing you there and welcoming you to our stand.

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#### We’ve Teamed Up with Guru Systems to Simplify Heat Network Compliance
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Meeting new heat network regulations just got easier.

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We’re proud to announce our partnership with Guru Systems – working together to help property managers, developers, and operators simplify compliance and take control of their network performance ahead of Ofgem’s 2026 regulations.
Together, we’re making compliance clearer, smarter, and easier – turning complex data into real-world insights.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”531.1px” custom_margin=”|auto|5px|auto||” custom_padding=”46px|3px|0px|||” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/10/Packages-Why-Choose-Our-Energy-Management-Solutions.png” title_text=”Packages-Why-Choose-Our-Energy-Management-Solutions” align=”right” _builder_version=”4.27.0″ _module_preset=”default” module_alignment=”center” custom_margin=”|-1px|||false|false” custom_padding=”14px|||41px|false|false” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_text_color=”#83C55D” custom_margin=”||-1px|||” custom_padding=”9px|41px||0px||” global_colors_info=”{}”]
Built for Real-World Challenges
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We know that managing a heat network has never been more complex. Between tightening regulations, conflicting priorities, and limited visibility of performance data, property managers are being asked to do more than ever before.
That’s why we’ve joined forces with Guru Systems. By combining their award-winning hardware and analytics with our own expertise in compliance, data collection, and billing, we’re delivering a complete, integrated solution – giving our clients the visibility, confidence, and control they need.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Sian Hoddle” job_title=”Director of Energy Services, Data Energy” portrait_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Sian-Hoddle-Headshot.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
“This partnership is all about taking the pressure off property managers. They’re expected to be energy experts and compliance specialists on top of everything else. With Guru’s technology and our compliance knowledge, we’ve made the process easier – turning complexity into clarity.”
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Why Now?
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From January 2026, Ofgem will formally regulate heat networks, introducing new performance and transparency standards. Operators who don’t comply could face penalties of up to £1 million or 10% of annual revenue.
Through our partnership, we’re introducing Guru Pinpoint – a platform that gives property managers real-time visibility across their networks. It helps spot inefficiencies early, prevent costly issues, and automatically generate the performance data Ofgem will require.
[/et_pb_text][et_pb_testimonial author=”Soulla Paphitis” job_title=”Sales Director, Guru Systems” portrait_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Soulla-Paphitis-Headshot.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
“We want to give operators the confidence to act before problems arise. By combining our technology with Data Energy’s expertise, we’re creating something bigger than the sum of its parts – practical tools, clear insights, and the transparency that regulators and residents alike expect.”
[/et_pb_testimonial][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”450.9px” custom_margin=”-1px|||||” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”6px|auto|0px|auto||” custom_padding=”40px|0px|40px|40px|false|false” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_2_text_color=”#83C55D” custom_margin=”||-1px|||” custom_padding=”26px|0px||0px||” global_colors_info=”{}”]
Smarter, Clearer, More Cost-Effective Compliance
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_3_text_color=”#83C55D” custom_margin=”||32px|||” custom_padding=”15px|0px||4px||” global_colors_info=”{}”]For us, this isn’t just about regulation – it’s about supporting the people who keep buildings running every day.
Better visibility means fewer callouts, lower energy waste and happier residents. By improving performance and reducing inefficiencies, we’re helping clients not only meet compliance standards but also cut operational costs and contribute to the UK’s wider decarbonisation goals.
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What’s Next?

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We’re already supporting clients nationwide to prepare for the upcoming regulation and will soon launch a series of joint initiatives – including compliance health checks, case studies, and client training sessions – designed to help the industry achieve smarter, fairer, and greener heat networks.
If you’d like to learn more about how our partnership can support your portfolio, find out more:

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwNTM4In19@” button_text=”Guru Pinpoint” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3c3c3b 0%|rgba(255,255,255,0) 67%” background_color_gradient_overlays_image=”on” background_image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-home-banner-1.jpg” background_position=”top_center” custom_margin=”40px|||||” custom_padding=”25px||31px|||” background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” background_color_gradient_stops_tablet=”#3c3c3b 0%|rgba(255,255,255,0) 100%” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”|||43px|false|false” custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#FFFFFF” custom_margin=”||9px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]
Data Energy
[/et_pb_text][et_pb_cta title=”Seamless solutions for metering, billing, energy procurement, and data collection, delivering better services to your residents” button_url=”/” button_text=”Find out more” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_font_size=”40px” background_enable_color=”off” custom_button=”on” button_alignment=”left” custom_padding=”0px|0px|0px|0px|true|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTY4In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_cta][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### Webinar: A Heat Network Masterclass for Property Managers
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This webinar gives you an opportunity to get a clear overview of your responsibilities and learn practical strategies for streamlining your operations.
📆    27 November 2024 
⏰   11:00 – 12:30
This first webinar offers a straightforward overview of compliance requirements, key regulations and property manager’s responsibilities. Future sessions will cover topics like Metering & Billing, HNTAS and Building Regulations, giving you the tools you need to stay ahead.
 
Why attend?
Our experts will guide you through the compliance journey, sharing key insights and resources to make your life easier. We’ll cover everything from handover best practices and managing communal heating systems to understanding the upcoming Ofgem regulations.
 
Webinar Highlights:
✅The benefits of heat networks and their role in achieving Net Zero
✅ Key responsibilities for property managers overseeing communal heating
✅ Energy Act 2023 – Preparing for Ofgem’s regulatory framework
✅ Building Safety Act 2022 – Why asset registers matter
✅ Heat Network (Metering and Billing) Regulations and their impact on you
✅ Tools and resources, including a handover checklist and a toolkit to make your
 
Whether you’re overwhelmed by regulations or looking to improve efficiency, this webinar will provide the clarity you need.
Reserve Your Spot – spaces are limited, so be sure to save your place today.
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#### Welcome to Your Data Energy Newsletter!
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Hello and Welcome to Your Data Energy Newsletter!
We’re excited to share the very first edition of our quarterly newsletter, your new go-to for the latest updates, helpful tips and news from Data Energy. Think of it as a little helping hand to keep you in the loop!
If you’d like to be notified about future editions and latest news, simply to hit subscribe below. 

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2024 Highlights – What We’ve Been Up To
It’s been a busy and productive year at Data Energy! We’ve been listening closely to your feedback and working hard to improve your experience, from launching new features to growing our customer care team. Here are a few highlights:

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Help Centre is Live!
You may have already spotted our new Help Centre in the Resident’s Hub. It’s your go-to place for quick answers to all those common questions – whether you’re curious about how billing works or want to understand your tariff.
 

100+ FAQs are already there to help you. Simply use the search tool to find what you need!

We’re always adding new updates to ensure you have the answers you need, so keep an eye out for even more useful information coming soon.

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Leaflets at Your Fingertips
We’ve given the Residents Hub a fresh look and added a handy Leaflet Library. Now, all the guides you might need are in one place: 

Whether you’re on credit billing or PAYG, we have all the information you need.

 Need tips for saving energy this winter? Our Energy Saving Advice leaflet has you covered!

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Say Hello to EDEN – Our New Digital Assistant
We’ve joined forces with the latest tech to bring you EDEN, our AI Digital Assistant!
 
Available 24/7 via the Help Centre, EDEN is ready to answer your questions anytime, day or night, through our live chat feature.
Welcome to the team, EDEN!
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Celebrating Our 4-Star Trustpilot Rating!
We’re thrilled to have hit a 4-star rating on Trustpilot this year! A huge thank you to everyone who shared their feedback. Your kind words and support keep us striving to do better every single day.
If you’d like to leave a review, just hit the button below.
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Meet the Customer Care Team
Our wonderful Customer Care team has grown this year, with two new team members joining in October.
We are pleased to have such a wonderful team on board, ensuring our customers are always taken care of and your questions are fully resolved.
Let’s introduce a few of our team members and share their thoughts on why they enjoy working at Data Energy’s Customer Care team, and what is the most asked question from our customers.
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Cerease – Customer Care Adviser
“I love that no two days are the same. We’re a great team who work so well together.”
Most-asked question?
“How can I submit a change of tenancy form?”
Answer: Check out the step-by-step guide in the Resources Library!
 
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Gemma – Customer Care Adviser
“I love the variety! We deal with so many queries and people, which keeps things interesting every day.”
Most-asked question?
“Why is my bill so high when I’ve barely been home?”
Answer: You’ll find a full explanation in our FAQs.
 
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Danielle – Senior Customer Care Adviser
“Helping customers is rewarding. I didn’t know what a heat network was before joining, so I understand why some customers get confused!”
Most-asked question?
“Why did I get a bill from Data Energy?”
Answer: We’re your metering and billing agent. You can find out more in our FAQs.
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Winter Energy Tips – Stay Cosy Without Worry
 Winter is here, and we know it’s a time for cosy family moments and festive celebrations. To help you enjoy the season without worrying about energy costs, we’ve created an Energy Saving Advice leaflet full of simple tips for efficient energy use.
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Visit the Help Centre
The Help Centre is our a streamlined online resource designed to make managing your utilities simple, fast and stress-free. Whether you’re looking for quick answers or expert support, the Help Centre has you covered.
 
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Visit the Help Centre
The Help Centre is our a streamlined online resource designed to make managing your utilities simple, fast and stress-free. Whether you’re looking for quick answers or expert support, the Help Centre has you covered.

What Can You Do in the Help Centre?
Search FAQs: Got a question? Just type it in the search bar and find instant answers.
Browse Categories: Explore a wealth of helpful articles, from understanding heat networks to PAYG advice, all continuously updated to keep you informed.
Expand Your Knowledge: Empower yourself with clear, straightforward guidance on managing your utilities.

Stay Connected Anywhere
The Help Centre is fully optimised for mobile use, so you can access it on the go. Need to talk? Connect with our advisers via email or live chat, all without logging into the main site.
Personalised Support, Simplified
Submit support tickets, attach photos or documents, and track all your past interactions in one place. Plus, every development has a dedicated Customer Care adviser for a truly personal touch.
Prefer a Chat?
Our friendly advisers are just a phone call away. Whether you need help with billing or tariff questions, we’re here to listen and assist, Monday to Friday, 9 am–4 pm.
Access the Help Centre now via the Residents Hub at dataenergy.co.uk/residents, or give us a call at 01279 810 119.
Thank you for being part of the Data Energy community. 
The Data Energy Team
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#### What High VWART is Trying to Tell You | Maintain it
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Maintain It champions preventative maintenance, helping operators spot small issues early so they can keep heat networks running efficiently and avoid costly reactive repairs.
He has a simple philosophy.
Don’t wait for something to break.
By the time a pump fails or a resident starts complaining, the warning signs have been there for months.
One of those warning signs is VWART.
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Why return temperature matters
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Maintain It likes to think of VWART as the network’s health check.
A healthy heat network extracts as much useful heat as possible before the water returns to the plant room.
The cooler that return temperatire is, the more efficiently the system is operating.
When return temperatures begin to rise, it’s often the first sign that something within the network isn’t performing quite as it should.
It doesn’t necessarily identify the exact fault, but it tells Maintain It where to start looking before the issue becomes more serious.
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Small problems become big problems
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Maintain It knows that major performance issues rarely appear overnight and issues could be varied.
It could be a poorly commissioned HIU, a passing control valve, a fouled plate heat exchanger or a system that’s drifted out of balance.
On their own, each issue may have only a small impact. But across dozens or even hundreds of dwellings, those inefficiencies quickly add up.
 
High return temperatures can lead to:

Increased fuel consumption

Higher pump energy costs

Reduced network capacity

Higher operating costs

For Maintain It, these are early warning signs that the network needs attention.
That’s why VWART is such a valuable maintenance tool.
It highlights that something isn’t right, giving operators the opportunity to investigate before performance deteriorates further.
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Planned maintenance pays off
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Maintain it has one simple rule: don’t wait until something breaks.
Regular servicing and inspections help keep return temperatures under control and networks operating efficiently.
Preventative maintenance can reduce energy waste, improve equipment lifespan, lower reactive maintenace costs and minimise resident complaints.
Better still, it helps operators spend their maintenace budgets more effectively by focusing attention where it’s needed most.
For Maintain it, VWART isn’t just another performance metric. It’s another tool that helps prevent tomorrow’s problems by identifying today’s opportunities for improvement.
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Early intervention is the best prevention
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VWART won’t fix a network.
But it helps Maintain It identify where attention is needed first, prompting a proactive approach.
Prevention is always better than reactive repair.
Stay ahead and make sure your maintenance is top level by contacting us here or visit our sister company DMG Delta to learn more about their maintenance services.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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Stay up-to-date

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Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### What Market-Wide Half-Hourly Settlement (MHHS) Means for You
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What’s changing and why it matters

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Ofgem is introducing Market-Wide Half-Hourly Settlement (MHHS) – a major reform of the UK electricity market that will change how all energy use is measured and billed.
Today, only large commercial sites are settled using half-hourly data. Everyone else is billed using profiles or estimates based on average usage. MHHS will change that.
From 2025, every meter – residential or commercial – will be settled using real half-hourly data.
This shift is designed to make the energy market more accurate, flexible and efficient. It means bills will reflect real energy use, suppliers can create smarter tariffs, and the whole system will be better equipped to support renewables and demand flexibility.
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Why MHHS is being introduced
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MHHS supports a smarter, lower-carbon energy system and brings benefits across the board:
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More accurate billing and reduced financial risk
Settling energy use half-hourly, removes the uncertainty caused by estimated profiles. That means fewer billing discrepancies and better alignment between what’s bought and what’s used.
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Enabling flexible, innovative tariffs
With real-time data, suppliers can offer time-of-use tariffs, demand flexibility, and options like EV charging incentives or battery storage.
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Supporting net zero
More granular data helps balance supply and demand, integrate renewables, and reduce costly peaks – all contributing to a lower-carbon grid.
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Faster settlement timelines
Settlement processes will shorten from around 14 months to about 4, improving efficiency and reducing risk.
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Ofgem expects MHHS to deliver £1.6 to £4.5 billion in net benefits to consumers between 2021 and 2045.
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How MHHS will work
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A few key changes will shape the new system:
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New roles and responsibilities
Existing market roles will evolve. For example, Meter Operators and Data Collectors will transition into new services like Metering Service, Data Service, and the Market-Wide Data Service. A new role – the Meter Data Retriever (MDR) – will collect half-hourly data from smart meters for settlement.

Centralised data systems
A Market-Wide Data Service will handle aggregation, while a Load Shaping Service and Volume Allocation Service will estimate and allocate data for settlement.
These systems will process huge volumes – eventually handling around 500 billion half-hourly readings each year.

Migration of all MPANs
Every meter point (MPAN) will move to the new system during an 18-month migration window starting late 2025.

Data consent and privacy
Consumer consent and data access will be managed carefully under the Retail Energy Code, ensuring privacy is protected.

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Implementation timeline
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Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
” content_phone=”

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
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Milestone

Date

Notes

Code changes delivered

22 Sept 2025
Industry code updates (e.g. Balancing and Settlement Code – BSC) go live.

Systems ready / migration starts

22 Sept – Oct 2025
Central data and settlement systems in place.

Migration window

Oct 2025 – Apr 2027
All MPANs move to half-hourly settlement (over an 18-month window).

Full migration complete

~7 May 2027
All meters transitioned.

New settlement timetable live

~2 July 2027
Settlement cycle reduced to 4 months.

As of the latest updates:
• By September 2025, the central systems and code changes must be in place to support migration.• From October 2025, the formal migration of MPANs will begin.• By October 2026, suppliers must be able to access MPANs under the new target operating model.• The full transition is planned to complete by May 2027, with cut-over to the shortened settlement cycle by July 2027.
These dates are Ofgem’s latest plan and may change as testing and readiness progress.
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What this means for our clients
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MHHS will change how metering, billing and settlement processes work across the industry.
If you manage energy for multiple sites, it’s important to understand how and when your portfolio will be affected – and to plan ahead.
The good news: with more detailed data and faster settlement, you’ll have clearer visibility of energy use and costs, plus opportunities to explore new tariff options and flexibility services.
We’ll continue to share updates as the programme develops, alongside Ofgem’s official communications.
Stay up to date with the latest compliance and regulatory changes from Ofgem and the wider energy market.
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Need support or have questions?

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We’re helping clients prepare for MHHS ahead of migration starting in late 2025.
If you’d like to understand how this could affect your sites or metering setup, our team is here to help.

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Data Energy
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#### What’s going on with the energy market?
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It’s been a turbulent week for the UK energy system, and over last few days, the challenge faced from soaring wholesale prices has escalated significantly. In this article, we hope to provide some background on the situation and how it might affect our clients.
 
What’s behind the surge?
The immediate crisis is due to a shortage of electricity, driven by three main factors:
1. Reduced wind generation due to calm weather and the lowest summer wind speeds in 60 years.
2. Several nuclear plants are unexpectedly offline, following maintenance.
3. A large fire shutdown a major power cable that brings in electricity from France.
 
To make up the shortfall, our energy system looks to utilise gas-fired power plants. However, we’re experiencing gas scarcity driven by three main factors
1. Record demand for liquified natural gas across Asia, as economies rebound from the pandemic.
2. Reduced supply from Russia, who are accused of compounding the situation.
3. Depleted storage levels in Britain.
It is a perfect storm of market forces, with reduced supply and increased demand being the overarching culprit.
 
How has this affected prices?
According to industry group Oil & Gas UK, wholesale gas prices have soared by 250% since January, with a 70% increase since August alone.
Whilst energy suppliers do usually allow headroom for market fluctuation, the unprecedented spike has meant that customers are now paying less for energy than it costs suppliers to purchase energy. This is an unviable business model, and naturally presents significant challenges for suppliers.
Several small energy firms have ceased trading in recent weeks, and now the domino effect of the energy crisis seems to be in full swing. Government has held crisis talks amid fears more suppliers could collapse, with some analysts predicting the UK could have just 10 energy suppliers by the end of the year.
 
What this means for our clients
We’d like to assure our clients that fixed-term contracts are not at risk and will be honoured by the supplier until the agreed contract end date.
The energy suppliers we work with are well established, with solid backing and reliable hedging strategies in place.
In instances where fixed-term contracts are coming to an end, we appreciate that some customers are finding it difficult to decide on their next contract and whether to renew. Our Energy Managers are monitoring the market daily and will present a variety of contracting options for 2021/22.
Please be aware that contract offers are having to be updated more frequently to reflect market fluctuation, and as such may only be valid for a short period of time.
We will do all that we can to support our clients through this challenging time. If you have any queries, please get in touch with your dedicated Energy Manager who will be happy to assist.
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#### Why Is a Scheme Like HNTAS Even Needed?
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This article, Why Is a Scheme Like HNTAS Even Needed?, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies.
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.

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Why Is a Scheme Like HNTAS Even Needed?

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To understand HNTAS, you have to understand the problem it’s solving.
The UK has over 17,000 heat networks, with thousands more expected under upcoming heat zoning regulations. But because the industry has grown without consistent standards, networks vary drastically in performance. Some work brilliantly. Others? Not so much.
HNTAS stands for the Heat Network Technical Assessment Scheme.
It’s a new compliance framework being developed by Ofgem to improve how heat networks are designed, measured and operated. In plain terms: it’s a rulebook to make sure networks are efficient, fair, and fit for purpose.

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Some common issues of inconsistent network performance include:

Inaccurate or missing meters
Unreliable billing or estimates based on guesswork
Poor system design, leading to inefficiency and high costs
No access to real-time performance data
Consumers unable to challenge their heat charges

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This lack of consistency and accountability is why Ofgem has been appointed as the official heat network regulator. And HNTAS will be one of its main tools to raise the bar.

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What Heat Network Technical Assessment Scheme Will Actually Cover?
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While the final version of the scheme is still in development, early guidance suggests that Heat Network Technical Assessment Scheme will focus on some key pillars.
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Key pillars include:

1. Metering and Billing Accuracy
At the heart of any heat network is the ability to measure what’s used and bill for it fairly. That means:

Every flat or dwelling must be individually metered
Meters must be MID-approved, readable remotely, and regularly maintained
Billing must be transparent, itemised, and based on real usage, no more estimates

2. System Design and Efficiency
HNTAS will promote designs that are:

Properly sized (avoiding overspec’d systems that waste energy)
Using low return temperatures for better efficiency
Built with proper controls and hydraulic balancing

This is especially important for retrofits, where older HIUs or legacy pipework may no longer be fit for purpose.

3. Operational Performance
It’s one thing to design a network to spec, it’s another to operate it that way. HNTAS will likely include:

Regular performance monitoring
Access to real-time data logging and trend analysis
Clear accountability for issues like outages, low flow temperatures, or billing disputes

4. Resident Outcomes and Transparency
Ultimately, HNTAS is about improving outcomes for residents. That includes:

Fair pricing structures
Transparent communication around tariffs and usage
  A clear process for complaints or disputes

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How Does This Affect Existing Heat Networks?
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You might be thinking, “That’s great for new builds, but what about our 10-year-old system?”

“This is one of the biggest challenges the industry will face and why retrofit strategy is a big part of what I’ll cover in d-Analysed.
Most older networks weren’t built to the standards HNTAS will require. That doesn’t mean they’re doomed… but it does mean there’s work to do.”

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Some key questions to ask yourself: 

  Can my meters be read remotely?
  Are we logging data from HIUs or plantroom meters?
  Do we have documentation of commissioning, balancing, and handover?
  Can we demonstrate that residents are being billed fairly?

If the answer is “no” to any of those, now is the time to act before regulation forces your hand.

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Real-World Challenges We See on the Ground
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As someone who’s been across the country auditing and advising on heat networks, I can tell you: no two sites are the same.
Here are a few examples I’ve come across recently:
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A site with no HIUs, just a direct-fed heating circuit and DHW circuit
→ Solution: strategic meter placement and a bespoke comms solution that works without a standard HIU structure.

A retrofit site where GSM signals blocked data transmission
→ Solution: LoRaWAN infrastructure with top floor gateway, improving transmission and removing the need for constant SIM charges.

A scheme where the M-Bus cable daisy-chained across 4 floors was damaged in multiple locations
→ Solution: partial M-Bus rebuild and structured logging to regain full visibility over system performance.
These are exactly the types of issues HNTAS is meant to prevent but that doesn’t mean you can’t fix them now and align with upcoming standards ahead of time.

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What Should You Be Doing Right Now?

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Whether you’re managing a legacy network or designing a new one, below are the practical steps you should consider today.

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Practical Steps You Should Consider:

1. Conduct a Technical Survey
Start with a full review of your current system:

Are meters accessible and accurate?

Do you have working comms infrastructure (M-Bus, LoRaWAN, TCP/IP)?

Is plantroom data being collected and reviewed?

Are your system temperatures and flows within acceptable parameters?

2. Get Your Data in Order
Without data, you can’t improve, and you can’t demonstrate compliance.

Install loggers to gather usage data
Ensure data is stored securely and backed up
Set alerts for anomalies and inefficiencies

3. Engage Residents
Transparency builds trust:

  Offer itemised billing
  Provide usage breakdowns
  Make it easy to query or challenge bills

4. Plan for Retrofit Where Needed
If your HIUs, meters, or controls are outdated, plan a phased upgrade. Retrofits don’t need to be expensive if handled smartly and with minimal disruption.

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How Can d-Analysed Help?
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This blog series was created to cut through the jargon and get to the heart of what really matters, practical solutions, drawn from real-world experience.
We’ve supported clients with rolling out SMETS2, AMR, and half-hourly setups. Once in place, it’s not just the tech that’s smarter – the whole management process becomes sharper and more responsive.
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In the coming weeks, I’ll be diving deeper into: 

HIU comparisons and choosing the right control strategy
Retrofit case studies and best practice for complex schemes
Metering technology: pulse vs M-Bus vs LoRaWAN
Data collection infrastructure that stands the test of time

Whether you’re a developer, managing agent, or technical consultant, d-Analysed is your behind-the-scenes guide to navigating the future of heat networks, without the fluff.

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Final Thoughts
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Heat Network Technical Assessment Scheme isn’t a box-ticking exercise. It’s a roadmap to a more efficient, transparent, and fair heat network industry. Those who act now, surveying their systems, collecting their data, and planning intelligently will be in a far better position when the regulations arrive.
If you’re unsure where to begin, that’s where we come in. At Data Energy, we’ve helped networks of every shape and size prepare for regulation, streamline billing, and regain control of their data.
Stay tuned and if you’re facing a specific challenge, feel free to reach out to me directly. Chances are, we’ve seen it before and found a way to fix it.
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Got a Heat Network Challenge? Ask Daniel.
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#### Why VWART Could Define the Future of Heat Network Compliance | Manage It
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Manage It helps operators stay in control by focusing on compliance, performance and the day-to-day management of efficient heat networks.
If there’s one thing Manage It knows, it’s that running a successful heat network isn’t just about keeping the heating on.
It’s about demonstrating performance.
With Ofgem regulation and HNTAS reshaping the industry, operators are increasingly expected to prove their networks are efficient, reliable and delivering value.
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Performance is becoming measurable
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Manage It understands that expectations for heat network performance are changing.
Not long ago, success was largely judged by one simple question: Does the heating work?
Today, that’s no longer enough.
As Ofgem regulation develops, operators will be required to demonstrate how efficiently their networks are performing using objective measures rather than assumptions.
That’s exactly why Manage It sees VWART becoming such an important indicator.
It provides a consistent way of measuring network performance and identifying where improvements may be needed.
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The role of HNTAS
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For Manage It, good decisions start with measurable evidence.
The Heat Network Technical Assurance Scheme (HNTAS) is helping move the industry towards measurable standards focused on efficiency, reliability and data quality.
 
The proposed KPIs cover a range of technical areas, including:

Energy efficiency

Reliability

Data quality

Consumer outcomes

Network performance

VWART sits comfortably alongside those ambitions because it provides a clear indication of how effectively heat is being transferred around the network.
While it won’t identify every underlying fault, it often provides the first indication that further investigation is required.
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Managing for the long term
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For Manage It, successful heat network management isn’t about responding to today’s issues, it’s about planning for tomorrow’s performance.
Operators who continuously monitor their networks, use data to guide maintenance decisions and optimise performance over time will be far better placed to demonstrate compliance and deliver value to residents.
As regulation continues to evolve, performance management will become an ongoing process rather than a one-off exercise.
That’s where metrics like VWART become invaluable, helping operators understand not just whether their network is working, but how well it’s working.
By keeping performance under constant review, Manage It helps ensure heat networks remain efficient, compliant and ready for the future.
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Management success
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The best performing heat networks don’t just deliver heat; they continuously measure and improve performance.
Understanding VWART is only the first step. Guru Pinpoint helps turn performance data into practical insight, so you can make informed decisions, improve efficiency and stay one step ahead of changing regulations.
Well-managed heat networks deliver better outcomes for everyone.
Book a Guru Pinpoint demo here to discover how it can support your heat networks.
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Got a Heat Network Challenge? Ask Daniel.
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#### Why VWART Starts with Good Data | Meter It
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Meter It specialises in turning heat network data into practical insight, helping operators understand what’s happening behind the scenes so they can make informed decisions.
“If you can’t measure it, you can’t improve it”
That’s something Meter It says almost every day. Because while heat networks generate huge amounts of information, not all of it is useful unless you’re collecting the right data the right way.
As heat network regulation evolves, one metric is moving into the spotlight: VWART (Volume Weighted Average Return Temperature).
Although it’s a technical metric, Meter It knows that understanding this metric helps operators make better decisions about network performance.
It’s another piece of evidence that helps reveal how efficiently a heat network is performing.
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What is VWART?
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Meter It’s job is to turn complex data into practical insight and keep things simple.
VWART measures the temperature of the water returning to the energy centre, taking into account how much water is flowing through the network.
It gives operators a clear picture of how effectively heat is being transferred around the system.
Though it sounds complicated, the principle is straightforward.
As hot water travels around the building, residents extract heat through their HIUs before the cooler water returns to the plant room. The more heat that’s transferred into homes, the cooler the return temperature becomes.
Think of a typical heat network designed to operate at 75°C flow and 45°C return.
For Meter It, a consistently low return temperature is one of the clearest signs that a heat network is operating efficiently.
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Why measurement matters
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This is where Meter It really comes into his own.
VWART isn’t something you can estimate. It relies on accurate heat meters, reliable measurements and precise readings working together to tell the full story.
Without that information, operators may know the network is supplying heat, but they can’t see how efficiently it’s doing so.
Meter It looks beyond the meter readings themselves.
Reliable data gives you confidence that decisions about maintenance, operation and compliance are based on evidence rather than assumptions.
As regulation develops, having reliable data will become just as important as the systems it’s measuring.
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Seeing what others miss
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Meter It knows that the biggest problems aren’t always the easiest to spot.
Many operators already know how much electricity the network is consuming and what residents are being billed each month. But those figures only tell part of the story.
What they don’t always see is which HIUs are beginning to underperform, where return temperatures are creeping upwards or how efficiency changes throughout the seasons.
With proper metering and data collection, those hidden issues become much easier to identify.
This means you can investigate earlier, prioritise maintenance more effectively and imrpove performance before residents are affected.
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Data and decisions
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VWART isn’t just another metric.
It’s evidence.
And like any good evidence, it’s only as reliable as the information behind it.
As Meter It always says:
Better data leads to better decisions.
To learn more about the importance of your data, get in touch here.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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Stay up-to-date

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If you found this useful, we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### Working from home could raise energy bills by £52m a week
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With the majority of Brits working from home due to Cornonavirus, household energy bills could increase by around £52 million a week, research from Uswitch suggests.
Approximately 16.8 million people are estimated to be staying home due to resent measures outlined by government to combat the spread of COVID-19. This means households that are mostly empty between school and working hours, say 9am to 5pm, will be consuming much more energy than usual.
Having the lights and heating on, boiling the kettle, using the computer or television, and charging electronic devices will all increase energy bills significantly during these unprecedented times.
Uswitch estimates households with occupants working from home will use 25% more electricity and 17% more gas a day, a potential increase of £16 per month and £195 per year for those on Standard Variable Tariffs (SVTs).
Cordelia Samson, energy expert at Uswitch, said:

“This is a hugely unsettling time for everyone, with many people staying home who don’t normally and some having to juggle looking after children at the same time.
 
Working from home and entertaining children during the day means having the heating on when it wouldn’t usually be, and using extra gas and electricity for cooking, making cups of tea, television and computers.
 
There are plenty of ways you can reduce the amount of energy use around your home, however, and if you’re concerned about the amount you’re paying, you should compare energy deals to see if there is a cheaper plan you can move to.”

There are many ways you can make your energy go further and save money. See Uswitch’s 40 free energy saving tips for more information.
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#### Your Data is Safe: We’re Cyber Essentials Plus Certified
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Could your property management business survive a cyberattack? Last year, German property management giant DGIM, part of DZ-Bank Group, fell victim to a hack that compromised sensitive customer data. The reputational and financial cost of such breaches is a stark reminder that no industry, including property management, is immune to rising cyber threats.
At Data Energy, we understand the immense responsibility that comes with managing personal and financial data. That’s why we’ve gone above and beyond by securing Cyber Essentials Plus accreditation, a government-backed certification scheme designed to protect businesses from cyber attacks.
 
What is Cyber Essentials Plus?
Cyber Essentials Plus is an advanced-level certification that builds on the standard Cyber Essentials accreditation. It includes a rigorous security assessment to confirm that our systems are effectively protected against common types of cyberattacks, such as phishing, malware and network breaches.
Cyber Essentials (standard) involves self-assessment against a set of baseline requirements and is suitable for those looking to demonstrate basic cybersecurity compliance.
Cyber Essentials Plus takes this a step further by including an independent technical verification of your systems. This certification involves testing by an accredited assessor to ensure your defences effectively protect against common cyber threats. While more rigorous, it provides a higher level of assurance and confidence for businesses and their stakeholders.
This isn’t just a box-ticking exercise – it’s a demonstration that businesses like ours prioritise your data security and are continuously investing in safeguarding sensitive information.
 
Why Does Cybersecurity Matter for Property Managers?
Property Managers collect significant amounts of sensitive data on leaseholders, tenants and residents – from billing information to personal contact details. They act as data controllers, meaning they determine how and why data is used. This data can be a prime target for malicious actors seeking to exploit vulnerabilities.
Data processors (the billing companies like Data Energy), process this information on behalf of the data controller. Therefore, a billing company without robust cybersecurity practices puts not just their clients’ data but also the property managers’ reputations at significant risk.
Cyber Essentials Plus ensures that we meet and exceed the necessary measures to combat cyber threats, giving you peace of mind when working with us.
 
What Cyber Essentials Plus Means for You 
Your Data is in Secure Hands Be assured that your residents’ sensitive data is being processed and stored using the most effective measures available.
Reduced Risk of Breaches and Downtime Cyberattacks can result in extended downtime for essential systems, but our certification means that these risks are mitigated, keeping your operations seamless.
Compliance with Data Protection Law The Data Protection Act sets out strict rules for handling personal data, and property managers have a legal obligation to ensure your chosen data processors are compliant.
 
How We Maintain Your Security
Achieving Cyber Essentials Plus accreditation isn’t just about passing a one-off test. At Data Energy, we’ve embedded cybersecurity into every aspect of our operations; through carefully monitored processes, cutting-edge technology and regular audits to stay ahead of emerging threats.
This proactive approach means every touchpoint of data – whether it’s billing, reporting or customer communication – is protected by best-in-class practices.
Cybersecurity matters more than ever. Does your billing agent hold Cyber Essentials PLUS? Choose a partner who prioritises top-tier security to protect your data and build trust.
You can find more about your responsibilities as a data controller and the principles of data handling on the UK Government’s official website. 
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Data Energy
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#### Your Energy and Heat Network Update – Summer 2025
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This article, is part of our quarterly Energy and Heat Network Update series. Every quarter, we share what matters for property managers, managing agents and developers – from regulatory changes to expert insight and industry events.
Here’s what’s new, and what to keep on your radar.

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Payment Plans Are on the Way

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From 21 July 2025, we’ll be rolling out payment plans to help residents spread their annual energy charges more evenly across the year.
It’s a simple step to offer more flexibility – part of wider efforts across the sector to support residents with rising costs.
We’ve made the process as straightforward as possible. But if you’d prefer not to include payment plans at one or more of your sites – or you’d like to handle things differently – just let us know by 18 July 2025.
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The Energy Management Masterclass – Now On-Demand

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Couldn’t make the live session? You can now catch up in your own time.
This short masterclass covers everything from billing issues and HH supplies to metering and heat tariffs – built specifically for property managers.
It also includes a free downloadable toolkit and checklist to help you reduce admin and recover costs.
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d-Analysed: Clear Thinking on Energy

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Our new insight hub, d-Analysed, is designed to cut through the noise. Daniel unpacked everything from billing accuracy to heat network regulation.
New This Month:
Why Is a Scheme Like HNTAS Even Needed?Breaking down what Heat Network Technical Assessment Scheme means for compliance and efficiency.
Mastering Energy ProcurementA guide to avoiding hidden costs and finding the right support.
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Recent Feedback

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At Royal Mint Gardens, we were brought in to support the letting agent with a metering issue that had been causing resident concern. Our team provided clear consumption data, recalculated charges where needed, and helped bring clarity and reassurance to a complex situation.

“We were kept well-informed every step of the way, giving us complete peace of mind.”

– Tracey Tasker, Department Manager, Benham & Reeves
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UKDEA Heat Network Expo
Reflections from the Day

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We joined the UKDEA’s Heat Network Compliance Expo, where the industry came together to share ideas and prepare for regulation.
Here’s what our Business Operations Manager, Katherine Baker, had to say:

“There was real energy in the room – not just about the challenges ahead, but the opportunity to improve how heat networks work across the UK…”

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TPI Annual Seminar
Watch the Highlights

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This year’s TPI Seminar was our biggest yet – and it didn’t disappoint. From our buzzing, transport-inspired stand to the conversations around 2026 compliance and future-ready buildings, it was a brilliant day of ideas, connection and momentum.
We’ve put together a short recap of key ideas and takeaways from the day.
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Follow Us on LinkedIn

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For real-time updates, industry insights, and expert advice, follow us on LinkedIn.
By staying connected, you’ll gain access to regulatory updates, best practices, and exclusive content designed to help you navigate the complexities of heat and energy management with confidence.
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#### Your Guide to Understanding VWART | Meet the Heat Network Heroes
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The Heat Network Industry is Changing.
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With Ofgem regulations now underway and the Heat Network Technical Assurance Scheme (HNTAS) on the horizon, there’s an increasing focus on proving that heat networks are not just delivering heat, but delivering it efficiently, reliably and fairly.
Alongside these changes, one technical metric is becoming increasingly important: VWART (Volume Weighted Average Return Temperature).
If you’ve heard the term but aren’t quite sure what it means, you’re not alone.
That’s why we’ve created this four-part blog series, guided by our Heat Network Heroes.
Each hero represents a different area of heat network expertise, helping to explain why VWART matters from their own perspective.
Together, they’ll show how this single metric can support better data, fairer billing, smarter maintenance and stronger network management.
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Meet Meter It
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Better data leads to better decisions.
Meter It is all about data.
From heat networks to monitoring performance, Meter It explains how accurate information helps operators understand what’s really happening across a heat network.
In the next blog, Meter It explores what VWART is, how it’s measured and why good data is the foundation of better decision making.
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Meet Bill It
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Clear, accurate billing builds trust.
Bill It focuses on how efficient heat networks support fair and transparent billing.
While residents may never hear the term VWART, they way a network performs can have a real impact on operating costs and confidence in the charges they receive.
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Meet Maintain It
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Prevention is always better than reactive repair.
Maintain It believes the best way to solve a problem is to prevent it from happening in the first place.
By using VWART as an early indicator of network health, operators can identify small issues before they become costly repairs, helping improve efficiency and reduce disruption.
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Meet Manage It
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Well-managed heat networks deliver better outcomes for everyone.
Manage It looks at the bigger picture.
As regulation evolves, performance monitoring and compliance are becoming an increasingly important part of the day-to-day heat network management.
Manage It explains how VWART can help operators demonstrate performance, make informed decisions and prepare for the future.
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Follow the Series
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Over the coming weeks, each of our Heat Network Heroes will take a closer look at VWART from their expertise, breaking down the technical detail into practical insights you can apply to your own heat networks.
Whether you’re responsible for metering, billing, maintenance or overall network management, this series will help you understand why VWART is becoming one of the industry’s most talked-about performance metrics and why it’s a metric worth paying attention to.
Want to know what your VWART is telling you? Get in touch with our technical specialist below.
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Got a Heat Network Challenge? Ask Daniel.
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Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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If you found this useful, we’re just getting started. 
Subscribe for future insights from our Technical Project Consultant, Daniel Davies – tackling the real-world challenges of compliance, performance and fair billing.

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#### Your Home is Connected to a Heat Network
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Your Home is Connected – Smarter Energy, Better Living
Discover the future of energy with your home’s heat network.
Designed for efficiency, convenience, and sustainability, your heat network provides instant access to heat and hot water while supporting the UK’s journey to net zero. But how does it all work, and what can you expect as a resident? Here’s everything you need to know.
 
What is a Heat Network?
A heat network is an innovative, low-carbon system that delivers heat and hot water to multiple apartments from a central energy hub. No need for individual boilers—your Heat Interface Unit (HIU) seamlessly supplies your home with heat through a smart, metered system.
 
Why Choose a Heat Network?
Heat networks aren’t just about convenience; they’re about creating a sustainable future. These systems lower carbon emissions, streamline heating for large buildings, and offer financial and environmental benefits.
 
How Will You Be Charged?
Your energy usage is metered for transparency and fairness. Charges include:

Standing Charge: Covers the fixed costs of running the network.
Variable Charge: Based on the heat and hot water you consume.
Admin Charge: For metering and billing services.

Manage Your Energy Anytime
Stay in control with Data Energy’s Customer Portal. Pay bills, provide meter readings, or explore energy-saving tips—all in one place. Prepayment meter? Top up online, by phone, or at PayPoint locations, effortlessly!
 

Need Help?
Our dedicated customer support team is always here to assist. For questions about your system or billing, visit dataenergy.co.uk/residents or call 01279 810 119.
Switching to a heat network isn’t just an upgrade in technology—it’s an upgrade for a greener, smarter lifestyle. Learn more and explore our resources today!
 
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5Nzg5In19@” url_new_window=”on” button_text=”Download the Leaflet” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3c3c3b 0%|rgba(255,255,255,0) 67%” background_color_gradient_overlays_image=”on” background_image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-home-banner-1.jpg” background_position=”top_center” background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” background_color_gradient_stops_tablet=”#3c3c3b 0%|rgba(255,255,255,0) 100%” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#FFFFFF” custom_margin=”||20px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]
Data Energy
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#### Zenith Management | Testimonial
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Personable and Reliable Service
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“We appointed Data Energy as our metering and billing agent at a time when there were various issues, such as defect meters, missing information and data discrepancies. They worked with us to bring the majority of meters back online as quickly as possible, enabling us to commence billing based on actual consumption and generate cash flow.
 
They are friendly, approachable and always readily available to provide assistance.
We highly recommend Data Energy for their personable and reliable service.”

Zenith Management 
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### Pages

#### 5 Essential Energy Bill Checks You Should Be Doing – Get Your Free Guide
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Are your utility bills accurate?
Or could you be overpaying?
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Billing mistakes happen more often than you’d think. Incorrect VAT, contract discrepancies, or supplier errors could be creeping into your invoices, costing you time and money.
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Get the Checklist and make sure you’re paying what you expect for your utilities.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NzcyIn19@” button_text=”INSTANT DOWNLOAD” button_alignment=”left” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”9px|||||” custom_padding=”16px||5px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||22px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Over £25,000 saved in 12 months – See how smart bill validation made a difference.” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
When invoicing goes wrong, it can cost more than you think. 
The IssueAn incorrect contracted party was listed on the supplier account. This led to ongoing invoicing errors and unnecessary costs piling up for our client.
The SolutionWe stepped in to investigate. A change of tenancy was swiftly completed. This allowed us to set up a brand-new contract with accurate details.
The ResultThe new contract ensured correct invoicing right from the start. Over 12 months, the client saved £25,199.96—an impressive 39% reduction.
Small changes can make a huge difference. We’re here to help you find those opportunities.
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Smarter Energy Management
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If keeping up with your utilities feels overwhelming, a trusted energy management partner like Data Energy can take the hassle off your hands.
Outsourcing your energy management reduces your workload while delivering measurable savings. With compliance, cost and time concerns handled by a dedicated team, you can focus on running your properties instead of chasing utilities.
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Streamline your energy management with our solutions, giving you more time to focus on running your business.
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Prevent costly errors with our meticulous invoice validation. We’ll make sure you only pay for what you use—exactly as agreed.
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Get access to market-exclusive contracts tailored specifically to your needs. Say goodbye to overspending.
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Dealing with supplier issues? Leave it to us. Our experts resolve disputes swiftly and fairly, so you don’t have to waste hours on hold.
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As a leading energy partner to residential managing agents, Data Energy provides streamlined solutions for Procurement, Metering & Billing and data collection.
 
Discover our Energy Management Solutions
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NDQ0In19@” button_text=”Download our Guide” button_alignment=”left” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#132538″ header_font=”|700|||||||” header_text_color=”#ffffff” header_2_font_size=”30px” background_layout=”dark” module_alignment=”center” global_colors_info=”{}”]
Feel like energy management is taking up too much of your time?
You’re not alone. Property managers and business owners often find navigating energy procurement and management a labyrinth. That’s where we come in.
When you work with us, we take the hassle out of energy management and leave you with one thing — peace of mind.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||34px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Hear from some of our clients” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]“The team are always incredibly helpful, they sort contracts quickly and help with everything else eg: after six months of battling with one supplier, Manda resolved the issue and we got a refund of over £5,000. Outstanding service and always save our client money.”
Angela, Head of Operations
“Their expertise and proactive support have saved our business significant time and money. A trusted partner!”
— Myles, Property Manager
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Latest News
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODg0In19@” url_new_window=”on” button_text=”Find Out More” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”clients-carousel” _builder_version=”4.16″ min_height=”820.4px” custom_padding=”15px||15px|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_2_text_color=”#83c55d” text_orientation=”center” custom_margin=”||0px|” global_colors_info=”{}”]
Our Trusted Clients
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[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”231.3px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” global_colors_info=”{}”]Press & Media Enquiries:[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

#### About Us
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About Data Energy
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OUR VISION + VALUES
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Our Purpose
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“We empower people, deliver quality with clarity and drive progress toward a more sustainable future.”

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Heat networks can feel technical and overwhelming. Our purpose is to make them clearer, fairer and easier to manage.

We believe progress truly happens when expertise meets vision. By combining people, data and ideas, we empower our clients to manage heat networks more effectively and create a better future for communities and the planet.
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Our Values
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We do what we say we will. We don’t pass the buck or wait for others to act. We’re dependable, responsive and take pride in delivering results with integrity.
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Whether it’s colleagues, clients or residents – we put people at the centre. We act with empathy, kindness and respect. We’re here to solve problems, not add to them.
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We stay curious. We embrace change. We’re not afraid to try something new if it means we can make it easier, faster, greener or better – for today and tomorrow.
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We speak up, share ideas and achieve more by working as one team with a shared purpose.
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How We Work
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Clear communication
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Plain-English explanations and updates you don’t have to chase.

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Data with meaning
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We turn technical information into clear, actionable insights.

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Compliance, simplified
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From Ofgem to HNTAS, we make rules understandable and manageable.

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Friendly, human support
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Resident billing queries handled with clarity, care and kindness.

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Partnership-first
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Dedicated account managers supported by experienced specialists.

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Who We Help
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We support organisations across the heat network ecosystem, including:

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Accurate billing, fast support and clear compliance guidance – so you can manage heat networks with confidence, not caution.
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Metering strategies, commissioning support and long-term performance guidance – helping you deliver compliant, future-ready heat networks.
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Accurate, transparent billing and clear reporting – giving resident-led boards confidence, control and compliance assurance.
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Clear reporting, accurate billing and technical expertise – improving governance, accountability and resident outcomes.
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Transparent billing and resident-friendly support across mixed portfolios – helping you meet regulatory expectations and build community trust.
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Structured maintenance, accurate billing and clear reporting that support regulation, performance and partner confidence.
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REAL RESULTS, REAL IMPACT
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Our Case Studies
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Compliance Gaps
We helped resolve long-standing compliance gaps, restored accurate billing and built a clear reporting framework within 12 weeks.

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Resident Confidence Restored
After years of unclear charges, our transparent billing and friendly support reduced escalations by more than half.

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Developer Handover Success
We supported a new-build heat network through metering strategy, commissioning and resident onboarding – ensuring a smooth handover.

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Our Story
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How it started
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In the early 1990s, we helped property managers secure competitive communal energy contracts and improve billing transparency.

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How it evolved
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As heat networks expanded, we invested in data systems, software and compliance expertise – building a connected platform designed for clarity.

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Where we are today
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Supporting 200+ developments and 20,000 residents, helping clients stay compliant, informed and ahead of change.

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Where we’re heading
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We’re shaping clearer, fairer heat networks through technology, insight and human support.

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Trusted by Clients and Residents
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Rated 4.5★ ‘Excellent’ on Trustpilot, clients and residents tell us they value our clear communication, fair billing, friendly support and dependable service.

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“We have worked with Data Energy for a number of years. They are a reputable and responsive metering and billing agent.”

Lisa, Client

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“I have never dealt with an agent as diligent, knowledgeable and understanding.”

Renato, Resident

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Our People
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Behind every bill, dashboard and compliance report is a team who care about outcomes – not just outputs.
From billing specialists and customer care teams to compliance experts and qualified engineers, every person plays a part in keeping heat networks running smoothly.
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[/dica_divi_carouselitem][dica_divi_carouselitem title=”Rupert Mackay” sub_title=”Managing Director” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Andrea Raducz” sub_title=”Customer Care Manager” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Shaun Salmon” sub_title=”Head of Finance and Company Secretary” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Aaron Beadle” sub_title=”Director of IT and Technical Services” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Jessica Warwick” sub_title=”Business Development Manager” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Stephanie Shute” sub_title=”Head of Client Account Management” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Sarah Fowke” sub_title=”Group Marketing Manager” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Craig Roy” sub_title=”Projects Co-ordinator” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Katherine Baker” sub_title=”Business Operations Manager” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Warren Mappley” sub_title=”Manufacturing & MSMT (Mobile Support & Metering Technician) Manager” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

[/dica_divi_carouselitem][dica_divi_carouselitem title=”Kim Moules” sub_title=”People Support Coordinator” button_url_new_window=”1″ title_position=”bottom” subtitle_position=”bottom” _builder_version=”4.27.0″ _module_preset=”default” header_text_align=”center” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” global_colors_info=”{}”]

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Supporting Our Communities
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We believe in looking after the communities we serve – not just through clear billing and reliable heat networks, but through meaningful local support. 
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Our Charity of the Year
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We’re proud to partner with the Essex & Herts Air Ambulance Trust as our Charity of the Year.
Their life-saving work supports people across the regions where many of our clients and communities live.
Our team take part in fundraising events, awareness activities and volunteering to help ensure this vital service can continue to operate.
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AWARDS & ACCREDITATIONS
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Awards
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Housing Digital Innovation Awards

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The Energy Awards

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H&V News Awards

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The Property Institute Awards

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Accreditations
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ISO 9001, 14001 & 45001

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Cyber Essentials Plus

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Investors in People – Silver

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TPI Partner

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WHAT WE DO
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Expert Services
[/et_pb_text][dica_divi_carousel show_items_tablet=”2″ transition_duration=”2000″ loop=”on” autoplay=”on” hoverpause=”on” equal_height=”on” advanced_effect=”1″ arrow_nav_color=”#5C2D84″ arrow_bg_color=”#F6F6F6″ dots_color=”RGBA(255,255,255,0)” dots_active_color=”RGBA(255,255,255,0)” image_force_fullwidth=”on” arrow_position=”top” arrow_alignment=”flex-end” use_prev_icon=”on” prev_icon=”4||divi||400″ use_next_icon=”on” next_icon=”5||divi||400″ arrow_font_size=”50px” carousel_container_margin_last_edited=”off|desktop” innercontent_padding=”50px||||false|false” content_container_padding=”||||false|false” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”29px” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}” arrow_bg_color__hover_enabled=”on|hover” arrow_bg_color__hover=”#83C55D”][dica_divi_carouselitem title=”Metering & Billing Packages” sub_title=”Transparent, accurate and compliant heat network billing – backed by clear communication and friendly resident support.” url=”https://dataenergy.co.uk/metering-billing-packages/” button_text=”Learn more →” button_url=”https://dataenergy.co.uk/metering-billing-packages/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Metering-and-Billing-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/metering-billing-packages/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Compliance & Monitoring” sub_title=”Complete insight and control – from plant room to apartment level.” url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” url_new_window=”on” button_text=”Check compliance →” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Compliance-and-Monitoring.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Technical & Onsite Services” sub_title=”Diagnostics, meter health checks and expert investigations backed by real data.” url=”https://dataenergy.co.uk/site-works-technical-services/” button_text=”Technical services →” button_url=”https://dataenergy.co.uk/site-works-technical-services/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Technical-and-Onsite-Services.png” image_padding=”||30px||false|false” content_padding=”|10px||10px|false|true” button_padding=”|23px||23px|false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/site-works-technical-services/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement Packages” sub_title=”Independent procurement that secures fair, competitive rates and supports responsible budgeting.” url=”https://dataenergy.co.uk/smarter-energy-management/” button_text=”Explore procurement →” button_url=”https://dataenergy.co.uk/smarter-energy-management/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Energy-Procurement-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/smarter-energy-management/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy Services” sub_title=”Compliance, HNTAS, tariffs, commissioning, optimisation and design support.” url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_text=”Consultancy support →” button_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Consultancy-and-Support-Services.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Learning & Development” sub_title=”CPD-accredited and bespoke sessions – turning complex rules and subjects into easy-to-use, practical knowledge.” url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Talk to us →” button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Learning-and-Development.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”663px” custom_margin=”-3px||-1px|||” custom_padding=”80px|0px|16px|||” custom_padding_tablet=”80px|0px|0px||false|false” custom_padding_phone=”80px|0px|0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”1px||75px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”100%” min_height=”0px” custom_margin=”1px||1px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|23px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
FAQs
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We provide metering, billing, compliance, procurement, technical support, training and consultancy for heat networks across the UK.
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Managing agents, RMCs/RTMs/RMAs, developers, local authorities, ESCOs, consultants and regulatory/industry bodies.
[/et_pb_accordion_item][et_pb_accordion_item title=”Do you support Ofgem 2026 readiness?” open_toggle_text_color=”#5C2D84″ closed_toggle_text_color=”#5C2D84″ _builder_version=”4.27.0″ _module_preset=”default” body_font=”|300|||||||” body_font_size=”19px” global_colors_info=”{}” toggle_text_color=”#5C2D84″ toggle_font=”|300|||||||” toggle_font_size=”25px” closed_toggle_font=”|300|||||||” open=”off”]
Yes – our Playbooks, resources and training simplify regulatory requirements and help clients prepare confidently. Visit our Route to Compliance page, for more support.
[/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide resident support?” open_toggle_text_color=”#5C2D84″ closed_toggle_text_color=”#5C2D84″ _builder_version=”4.27.0″ _module_preset=”default” body_font=”|300|||||||” body_font_size=”19px” global_colors_info=”{}” toggle_text_color=”#5C2D84″ toggle_font=”|300|||||||” toggle_font_size=”25px” open=”off”]
Yes – our friendly team handles billing queries directly, reducing pressure on managing agents. Visit our Resident’s Hub for more info.
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A Total Heat & Energy Solution 
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Through our partnership with DMG Delta, clients benefit from a fully connected solution that brings maintenance, metering, billing, compliance and energy management together.
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Light-touch, aligned, integrated. That’s our aim.

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Insights & Resources
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Latest News
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Some of our trusted clients
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#### Accreditations & Awards
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Accreditations & Awards
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Our Accreditations
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Our Awards
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global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2022-ARMA-Ace-Awards.png” title_text=”2022 ARMA Ace Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2022-Housing-Digital-Awards.png” title_text=”2022 Housing Digital Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.2″ _module_preset=”default” width_tablet=”” width_phone=”50%” width_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2021HV-News-Awards.png” title_text=”2021H&V News Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2021-The-Energy-Awards.png” title_text=”2021 The Energy Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2020-HV-News-Awards.png” title_text=”2020 H&V News Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2019-The-Network-Awards.png” title_text=”2019 The Network Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.20.2″ _module_preset=”default” width_tablet=”” width_phone=”50%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2019-Property-Management-Awards.png” title_text=”2019 Property Management Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2019-Decentralised-Energy-Awards.png” title_text=”2019 Decentralised Energy Awards” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2019-ARMA-Ace-Awards.png” title_text=”2019 ARMA Ace Awards” align=”center” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2018-Property-Management-Awards.png” title_text=”2018 Property Management Awards” align=”center” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.2″ _module_preset=”default” width_tablet=”” width_phone=”50%” width_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}” width__hover_enabled=”off|desktop”][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2022/07/2018-Property-Management-All-Stars.png” title_text=”2018 Property Management All Stars” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### Careers at Data Energy
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Ready to be part of something dynamic?
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At Data Energy, we’re all about sharing ideas, celebrating successes, and rewarding hard work. We’ve created a dynamic, flexible environment where you can grow, thrive, and reach your full potential – while still enjoying a great work-life balance.
 
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”5px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”26px” custom_margin=”||32px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]
Why work for us?
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We set you up for success with hands-on, industry-leading training and development, plus a mentoring program designed to help you grow. Our work environment is friendly and relaxed, but we work hard and we’re rewarded for it. We also believe in promoting from within, so there’s plenty of room to grow in your career.
With a modern, flexible working culture, you’ll have the autonomy to achieve great things, both personally and professionally. If you’re looking to join a team that values your growth and success, this is the place for you.
Take the next step in your career – explore our vacancies today and let’s talk!
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https://uk.indeed.com/cmp/Data-Energy-Management-Services-Ltd-1/jobs” url_new_window=”on” button_text=”Apply through Indeed” button_alignment=”left” button_alignment_tablet=”left” button_alignment_phone=”center” button_alignment_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”32px||28px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”-12px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Our Latest Vacancies” _builder_version=”4.27.0″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blog fullwidth=”off” posts_number=”8″ include_categories=”19″ show_more=”on” show_author=”off” show_date=”off” show_categories=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_blog][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Latest News & Blog” _builder_version=”4.27.0″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||30px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blog fullwidth=”off” posts_number=”3″ include_categories=”13″ show_author=”off” show_date=”off” show_pagination=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_blog][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”clients-carousel” _builder_version=”4.16″ custom_padding=”23px||81px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.0″ text_text_color=”#ffffff” header_2_text_color=”#83c55d” header_2_font_size=”35px” text_orientation=”center” custom_margin=”||0px|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]
Our Trusted Clients
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#### Case Studies and Testimonials
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About Data Energy
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REAL RESULTS
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See how we’ve helped our clients
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Every building is different, but the challenges are often the same.

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Better metering data. Accurate billing. Regulatory compliance. Trusted heat network expertise.

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Our case studies and client testimonials show how we’ve helped organisations solve real challenges through practical advice, clear communication and long-term partnerships.
Each one tells the story of a real project, the challenge it presented and the difference the right support can make.
Browse our case studies and testimonials below.
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80 Clients • 200+ developments • 20,000 Residents
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CASE STUDIES
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Explore our client case studies
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CLIENT TESTIMONIALS
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Hear from our clients
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Latest News
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Trusted by Clients and Residents
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Rated 4.5★ ‘Excellent’ on Trustpilot, clients and residents tell us they value our clear communication, fair billing, friendly support and dependable service.

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“We have worked with Data Energy for a number of years. They are a reputable and responsive metering and billing agent.”

Lisa, Client

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“I have never dealt with an agent as diligent, knowledgeable and understanding.”

Renato, Resident

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WHAT WE DO
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Expert Services
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communication and friendly resident support.” url=”https://dataenergy.co.uk/metering-billing-packages/” button_text=”Learn more →” button_url=”https://dataenergy.co.uk/metering-billing-packages/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Metering-and-Billing-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/metering-billing-packages/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Compliance & Monitoring” sub_title=”Complete insight and control – from plant room to apartment level.” url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” url_new_window=”on” button_text=”Check compliance →” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Compliance-and-Monitoring.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Technical & Onsite Services” sub_title=”Diagnostics, meter health checks and expert investigations backed by real data.” url=”https://dataenergy.co.uk/site-works-technical-services/” button_text=”Technical services →” button_url=”https://dataenergy.co.uk/site-works-technical-services/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Technical-and-Onsite-Services.png” image_padding=”||30px||false|false” content_padding=”|10px||10px|false|true” button_padding=”|23px||23px|false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/site-works-technical-services/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement Packages” sub_title=”Independent procurement that secures fair, competitive rates and supports responsible budgeting.” url=”https://dataenergy.co.uk/smarter-energy-management/” button_text=”Explore procurement →” button_url=”https://dataenergy.co.uk/smarter-energy-management/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Energy-Procurement-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/smarter-energy-management/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy Services” sub_title=”Compliance, HNTAS, tariffs, commissioning, optimisation and design support.” url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_text=”Consultancy support →” button_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Consultancy-and-Support-Services.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Learning & Development” sub_title=”CPD-accredited and bespoke sessions – turning complex rules and subjects into easy-to-use, practical knowledge.” url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Talk to us →” button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Learning-and-Development.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”85px||44px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||10px|||” animation_style=”fade” animation_delay=”200ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” text_orientation=”center” background_layout=”dark” custom_margin=”||-10px||false|false” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Some of our trusted clients
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carousel show_items_desktop=”6″ show_items_mobile=”2″ loop=”on” autoplay=”on” item_vertical_align=”center” advanced_effect=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|||||” custom_padding=”||0px|||” global_colors_info=”{}”][dica_divi_carouselitem admin_label=”Fexco” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Fexco-Logo.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Berkeley Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/berkeley-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Glenny” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/glenny-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Encore” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/01/Encore-Estates.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”HML Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/hml.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”POD” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/POD_Primary_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Rendall & Rittner” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/rendallrittner-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”JAR” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/JAR_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”SHW” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/shw-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Savills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2020/09/Savills.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”RMG” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/09/RMG.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section]

#### Case Studies and Testimonials – Old
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We’ve let our clients do the talking. Explore how we’ve helped meet their needs and created long-term solutions for their properties.
See the impact of our services first-hand. We believe the best way to showcase our work is through the experiences of our clients. Here, you’ll find real stories that highlight how we’ve supported property managers and their residents, from improving energy efficiency to delivering outstanding service.
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Our Case Studies
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Our Client Testimonials
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Our Trusted Clients
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#### Complaints Procedure
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Disclaimer: The below procedure does NOT apply to residential billing customers.
Please follow the link for more information on resident complaints: Resident Complaints Procedure
If there is something you are not happy with, or you feel we have let you down, we want to know. We take every complaint seriously and are committed to resolving the complaint to your satisfaction.
We want raising a complaint with us to be as easy as possible, you can do this by:

 
Step 1: Get in touch
Email: complaints@dataenergy.co.uk
Phone: 01279 810 120
Post: Data Energy Management Services Ltd, Sion Park, Stansted Road, Birchanger, Bishop’s Stortford, Hertfordshire, CM23 5PU
Your complaint will be acknowledged within 48 hours (excluding weekends) and a reference number will be provided.
We aim to fully resolve your complaint or agree a solution at the first point of contact. If we can’t do this, we will complete an investigation and contact you within 7 working days.
 
Step 2: Escalate to Senior Manager
If the complaint has not been resolved to your satisfaction, you can escalate to a Senior Manager who will undertake an independent, internal review and aim to reach a resolution within 5 working days.
A Senior Manager will be allocated to your case and their email will be provided at this stage.
 
Step 3: Escalate to Managing Director
If you are still unsatisfied having completed step 2, you can request that the complaint is escalated to the Managing Director of Data Energy.
The Managing Director will be allocated to your case and their email will be provided at this stage.
The Managing Director will consider the complaint and issue a ‘deadlock letter’. This usually includes a final offer and details of the Energy Ombudsman. If you think the response is reasonable and solves your problem, necessary action will be taken and the complaint will be closed.
If you are not happy with the response, and eight weeks have passed since you originally opened the complaint, you can contact Ombudsman Services.
 
Step 4: Get independent advice
If you are not satisfied with our final decision, having completed steps 1-3, you can of course get independent advice from organisations such as Citizens Advice.
 
Step 5: Contact the Energy Ombudsman
Energy Ombudsman Services provide independent dispute resolution services free of charge. You can contact them via the following channels:
Email: enquiry@energyombudsman.orgWebsite: https://www.energyombudsman.org
Phone: 0330 440 1624
Post: Energy Ombudsman, P.O. Box 966, Warrington, WA4 9DF
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#### Consultancy and Support Services
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Energy forensics, audits & heat network regulations: expert consultancy and support for compliance and sustainability.
 
Consultancy and support to meet the specific needs of your portfolio. From compliance and sustainability to performance optimisation, our expert team uses quality data and ongoing reporting to guide you to the best outcomes.
Our practical approach bridges gaps and delivers solutions that offer long-term, measurable benefits. We handle everything from analysis to actionable recommendations, ensuring your operations meet industry standards and regulations.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODcyIn19@” url_new_window=”on” button_text=”Talk to us” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||37px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” global_colors_info=”{}”]
Heat Network Visibility & Control
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Gain visibility, control and confidence in your heat network performance with Guru PinPoint, powered by Data Energy and Guru Systems.
A smarter, data-driven way to manage your networks – identify inefficiencies and stay compliant with the new heat network regulations.
When two leaders in their fields come together, you get the best of both worlds.
One source of truth in, expert insight out.
– Data Energy securely integrates your metering data into a clean, reliable stream for analysis – so you aren’t wrestling with files, formats or gaps.
– Guru’s PinPoint software then applies advanced analytics and clear dashboards to that data: traffic-light views, network maps and drill-downs that show exactly where issues originate.
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Energy Forensics: Optimising Your Heat Networks for Maximum Efficiency
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Unlock the full potential of your heat networks with our expert Energy Forensics services. We specialise in diagnosing inefficiencies and uncovering hidden issues that impact the performance of heat networks.
Our team dives deep into data analysis, system inspections, and fault identification to pinpoint where energy loss is occurring and why your system isn’t performing at its best. Rest assured, we work diligently to ensure that your system is operating efficiently, addressing any issues to optimize performance and reduce energy loss.
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Through our comprehensive energy forensics process, we help property managers and network operators:
[/et_pb_text][dica_divi_carousel show_items_desktop=”5″ show_items_tablet=”2″ transition_duration=”1000″ loop=”on” autoplay=”on” arrow_nav=”on” equal_height=”on” advanced_effect=”1″ arrow_nav_color=”#5C2D84″ arrow_bg_color=”#F6F6F6″ dots_color=”RGBA(255,255,255,0)” dots_active_color=”RGBA(255,255,255,0)” align=”left” image_sizing=”80px” arrow_position=”top” arrow_alignment=”flex-end” use_prev_icon=”on” prev_icon=”4||divi||400″ use_next_icon=”on” next_icon=”5||divi||400″ arrow_font_size=”50px” carousel_container_margin_last_edited=”off|desktop” innercontent_padding=”50px||||false|false” content_container_padding=”||||false|false” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”29px” global_colors_info=”{}” arrow_bg_color__hover_enabled=”on|hover” arrow_bg_color__hover=”#83C55D”][dica_divi_carouselitem title=”Reduce Energy Waste” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_energy-procurement.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Identify and eliminate heat loss, optimising energy distribution for maximum efficiency.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Lower Operating Costs” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_prepayment.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Streamline your heat network’s operations, reducing unnecessary expenses and improving cost predictability.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Improve Compliance” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_secure.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Ensure your system meets all regulatory requirements, including the Heat Network (Metering and Billing) Regulations.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Boost System Performance” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_metering.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
From faulty meters to imbalanced load distribution, we troubleshoot and resolve issues to keep your network running smoothly.
 
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Enhance Sustainability” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_total-heat-and-energy.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Optimise your heat network to minimise environmental impact.
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Complete control over energy billing & debt management
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Optimised asset performance & energy efficiency
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Building Services PPM” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_building-serv.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
I would like PPM (Planned Preventative Maintenance) for my building
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Don’t let inefficiencies drain your resources.
Our energy forensic experts will provide you with detailed reports and actionable insights, allowing you to make informed decisions and maximise the performance of your heat network.
Let us help you create a smarter, greener, and more cost-effective energy future.
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Consultancy
 
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We’re here to help you keep your portfolio compliant, efficient, and sustainable. As a multi-disciplined engineering company, we take a practical approach to finding solutions that work for you and deliver real, long-term benefits.
Our experts tailor everything to your specific needs, using quality data and ongoing reports to identify opportunities and offer clear recommendations. We keep things simple for you, handling the technical side so you can focus on the bigger picture.
From boosting performance to staying up-to-date with regulations, we’ll guide you every step of the way—always ensuring that our solutions are practical and built on solid commercial foundations.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODcyIn19@” url_new_window=”on” button_text=”Talk to Us” button_alignment=”left” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” global_colors_info=”{}”]
Heat Network (Metering and Billing) Regulations 2014
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For privately owned heat networks, the responsibility of the heat supplier falls by default to the freeholder or building owner. This means that Managing Agents, acting on behalf of their clients, must ensure full compliance with these regulations.
Navigating these regulations can be challenging, with certain aspects requiring technical expertise. That’s where we come in!
Whether you need assistance notifying the OPSS about your Heat Network or require a metering feasibility study and completion of the government’s Cost Effectiveness Tool, we’re just a phone call away and ready to help!
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Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. We’re driving sustainability, ensuring regulatory compliance and freeing you up to focus on what you do best.
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DMG Delta provides outstanding heat network maintenance, engineering and support services for you and your residents.
We make buildings more efficient and sustainable for our clients, residents, and communities. With over 30 years of expertise, we provide exceptional maintenance and 24/7/365 breakdown/callout services, ensuring outstanding system performance. Our advanced IT, training, and innovative solutions drive us toward a net-zero future.
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Heat Networks
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Planned Preventative Maintenance (PPM)
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Technical Engineering & Breakdown Service
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Water Treatment
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#### Contact
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We’re available Monday to Friday from 9 AM to 5 PM excluding bank holidays.
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FOR PROPERTY MANAGERS AND MANAGING AGENTS
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To enquire about the services we provide and how you can benefit from partnering with us, please get in touch with our Sales team via the contact details provided below, or by completing the form at the bottom of the page.Email: info@dataenergy.co.ukPhone: 01279 810120
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FOR RESIDENTIAL CUSTOMER SUPPORT
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If you are a Tenant, Leaseholder or Letting Agent, and have a billing query, please visit our Residents Hub, by clicking the button below, to raise a ticket and our dedicated customer care team , who will be in touch with a response to your query.
Alternatively, our multi-lingual customer care team can be contacted on 01279 810 119.
Our customer care advisers are available via telephone Monday – Friday from 9 AM – 4 PM. If your query is urgent, please submit a ticket outside of these hours, and we will get back to you as soon as possible.
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FOR PROPERTY MANAGERS AND MANAGING AGENTS
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Please fill in the form below and a member of our team will be in touch.
Alternatively, you can contact us by emailing: info@dataenergy.co.uk
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FOR MEDIA ENQUIRIES
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Please fill in the form below and our marketing and PR team will be in touch.
Alternatively you can email: marketing@trinergygroup.co.uk
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Please provide as much information as possible. 
This would help our team to better understand your needs and tailor our services accordingly. For more details on how we store and process personal data can be found within our Privacy Policy here.
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#### COT / COL – WIP
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Change of Tenancy?
Please use the form below to notify us of any change of tenancy taking place for your apartment.
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Change of Tenancy Notification Form
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Please enable JavaScript in your browser to complete this form.Contact and Supply Details - Step 1 of 7Please select one of the following options: *Please SelectI recently sold my property and would like to close down my account with Data EnergyI recently purchased a property for which Data Energy are the metering and billing agent and would like to set up an account.Contact Name *FirstLastContact Email Address  *EmailConfirm EmailSupply Property Number / Building Names *Supply Postcode *NextLeaseholder's Name *FirstLastLeaseholder's Billing Email *EmailConfirm EmailShould bills be sent to a forwarding address (if paper billing required)YesNoForwarding AddressAddress Line 1Address Line 2CityState / Province / RegionPostal CodeDo you know the former leaseholder's details?Please SelectYesNoFormer Leaseholder's NameFirstLastFormer Leaseholder's Email AddressEmailConfirm EmailPreviousNextIs there a tenant/s currently residing at the property who was also living there before the sale?YesNoTenant NameFirstLastTenant EmailEmailConfirm EmailTenancy Start DateMM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920If you need to report any changes of occupancy (eg. tenants moving in or out), please complete Change of Tenancy form separately to ensure tenants’ details are reflected on the account and used for future bills.  Tenant can be added as the ‘Occupier’ on the bills, however the Lessee ultimately remains responsible for the account and debt incurred if payments aren’t made in a timely manner. Please complete a change of tenancy form within 30 days of the event. We are unable to process any COT changes on the account before the move in/out took place. Please note that late notice charges will apply if we are not notified within the 30-day period. *Read and UnderstoodPreviousNextAuthorisation (to be signed by the Leaseholder/Account Holder or Letting Agent)  *By ticking this box, As the Leaseholder/Letting Agent of the property, I certify that the information provided is correct.Leaseholder / Agency Name *Date *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Agreement *The Leaseholder remains responsible for any utility charges raised for the address relating to the Lease/Heat Supply Agreement, regardless of a sub-tenancy that might apply. The Heat Supplier reserves the right to apply any outstanding sums to the service charge account of the property. All correspondence will be sent via email by default, to the email addresses provided on this form. Should you wish to request paper billing instead, please contact our Customer Service Team via https://selfservice.dataenergy.co.uk. Paper charges might apply for accounts set up for paper billing. Please note, Data Energy needs to be notified of new tenancies/end of tenancies within 30 days of the check-in/check-out date online via dataenergy.co.uk/cotform. Failure to do so will result in an administration fee of £30 (incl. VAT) being charged to the Leaseholder/Letting Agency.Before you complete this form, please ensure you also have the new leaseholder’s name. PreviousNextFormer Leaseholder's Name *FirstLastFormer Leaseholder's Billing Email *EmailConfirm EmailAccount Number *Should the final bill be sent to a forwarding address (if paper billing required)YesNoForwarding Address *Address Line 1Address Line 2CityState / Province / RegionPostal CodeCompletion Date *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Do you have meter reads to submitPlease SelectYesNoWhat utilities are you providing reads for? *Heat MeterCooling MeterElectricity MeterCold Water MeterHot Water MeterOther (Not Listed)If you are supplying meter reads, please tick all utilities you are providing reads forHeat Meter ReadingHeat Meter Read *Heat Meter Serial Number *Date of Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.Cooling MeterCooling Meter Read *Cooling Meter Serial Number *Date Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.Electricity MeterElectricity Meter Read *Electricity Meter Serial Number *Data Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.Cold Water MeterCold Water Meter Read *Cold Water Meter Serial Number *Date Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.Hot Water MeterHot Water Meter Read *Hot Water Meter Serial Number *Date Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.Other (Not Listed)Meter Read *Meter Read Serial Number *Date Read(s) Taken *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Upload Photo of Meter(s) *
	
		
			
		

		
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Please upload a photo of each meter you are submitting reads for. NOTE: The image should contain the whole meter and include the read and meter serial number.New Leaseholder Name *New Leaseholder Email Address *PreviousNextIs there a tenant/s currently residing at the property that will continue to reside there following the sale of the property? *Please SelectYesNoTenant Name *FirstLastTenant Name *EmailConfirm EmailTenancy Start Date *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920If you need to report any changes of occupancy (eg. tenants moving in or out), please complete Change of Tenancy form separately to ensure tenants’ details are reflected on the account and used for future bills.  Tenant can be added as the ‘Occupier’ on the bills, however the Lessee ultimately remains responsible for the account and debt incurred if payments aren’t made in a timely manner. Please complete a change of tenancy form within 30 days of the event. We are unable to process any COT changes on the account before the move in/out took place. Please note that late notice charges will apply if we are not notified within the 30-day period.Read and UnderstoodPreviousNextAuthorisation (to be signed by the Leaseholder/Letting Agent) *By ticking this box, As the Leaseholder/Letting Agent of the property, I certify that the information provided is correct.Leaseholder / Agency Name *Date *MM123456789101112DD12345678910111213141516171819202122232425262728293031YYYY202720262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920Agreement *The Leaseholder remains responsible for any utility charges raised for the address relating to the Lease/Heat Supply Agreement, regardless of a sub-tenancy that might apply. The Heat Supplier reserves the right to apply any outstanding sums to the service charge account of the property. All correspondence will be sent via email by default, to the email addresses provided on this form. Should you wish to request paper billing instead, please contact our Customer Service Team via https://selfservice.dataenergy.co.uk. Paper charges might apply for accounts set up for paper billing. Please note, Data Energy needs to be notified of new tenancies/end of tenancies within 30 days of the check-in/check-out date online via dataenergy.co.uk/cotform. Failure to do so will result in an administration fee of £30 (incl. VAT) being charged to the Leaseholder/Letting Agency.Submit  
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It’s estimated that Heat Networks
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Reduce carbon dioxide by
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Save customers
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Could serve
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Could provide
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Our Trusted Clients
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#### d-Analysed
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Welcome to d-Analysed
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Running a heat network isn’t easy – and making the right technical decisions often comes down to having the right insight, at the right time. 
That’s why we’ve created this technical insight series, sharing real heat network data insights from our in-house expert – Technical Project Consultant, Daniel Davies, who breaks down the challenges of running a heat network in the real world.
It’s designed to cut through the noise and get to the point. 
No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep residents informed.
 
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What is d-Analysed?
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”100%” min_height=”108.6px” custom_margin=”8px|-28px|2px|||” custom_padding=”8px|0px|30px|||” locked=”off” global_colors_info=”{}”]In each instalment, Daniel takes a real-world challenge from the field and breaks it down: what went wrong, what the data showed, and how we fixed it.
Whether it’s flow rates, system balancing, accurate billing or compliance headaches – Daniel’s here to decode the details.
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What You’ll Get from d-Analysed
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Practical, technical insights
Real case studies and lessons from live systems
Advice on improving performance, billing and heat network compliance
Bite-sized posts you can read in five minutes or less
A direct line to our technical team

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Latest d-Analysed Articles
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Got a Heat Network Challenge? Ask Daniel.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”92.6%” min_height=”108.6px” custom_margin=”8px||2px|||” custom_padding=”8px|30px|30px|||” locked=”off” global_colors_info=”{}”]Have a question you’d love to see covered in a future post? Submit it below and Daniel might just take it on.
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Stay up-to-date
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Our Trusted Clients
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#### DRAFT Heating and Cooling Engineering Solutions
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Heat Networks
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Heat Networks (also known as communal or district heating schemes) are the net zero solution of choice for supplying low carbon heating, hot water, and/or cooling efficiently to modern-day apartment blocks.
The benefits of the economies of scale have been identified by national government, and now the use of advanced technology and carefully engineered heat networks is almost standard practice for more densely populated urban environments.
As a result, the Climate Change Committee estimates that heat networks could serve 8 million customers by 2030 and provide 20% of the UK’s heating requirements by 2050.
Seemingly subtle improvements to the heat network solution can deliver significant returns. We work alongside key stakeholders to deliver a system that’s reliable, environmentally friendly and cost effective for the long term. 
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Heat Networks, Energy Centres and Net Zero
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The UK government has identified these systems as one of the pillars to delivering net zero by 2050, and now the use of carefully engineered heat networks is standard practice in more densely populated urban environments.
When maintained and operated correctly, this evolving technology has the potential to outperform conventional gas-based heating systems, providing a reliable supply at an affordable cost. However, these benefits are only possible when managing agents avoid the common pitfalls and adopt best practice for their maintenance regimes, which is where we deliver.
From handover onwards, we optimise asset performance to ensure it benefits from fewer energy losses, reduced carbon emissions and enhanced energy efficiency. These complex systems can only perform to their optimum when operated correctly, which requires competent and qualified staffing to deliver the low carbon benefit.
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Heat/Cooling Interface Units
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The heat network principle works by generating energy in a centralised energy centre and distributing it to individual apartment-level Heat Interface Units (HIU’s).
As the name suggests, HIU’s act as an interface between the energy centre and the point of use within a home, providing the end user with fully a controllable heat, cooling and water supply on a 24/7/365 basis, which can be adjusted to suit personal preferences.
In most cases HIU’s cater for metering, which ensures the “Heat Supplier” can comply with the Heat Regulations by billing residents based on their actual consumption.
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HOW DOES IT WORK?
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HIU Maintenance
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Whilst the HIU concept is simple, they are integral to the overall operation of heat networks. As would be expected, HIUs have complex servicing and maintenance requirements, which can lead to significant problems if not considered as part of the common maintenance strategy.
We often find issues arise due to poor or limited understanding of where Landlord responsibility ends, and User responsibility commences in relation to these units. This can lead to conflict if the Managing Agent of Landlord do not have an adequate understanding of how these systems are operated and maintained.
Our engineers have extensive knowledge of these units, and have trained with leading HIU manufacturers including Altecnic, Bosch, Danfoss, SAV, Inta, YGHP and many more.
[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/10/Breakdown-service-content-block.png” title_text=”Breakdown service content block” align=”center” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][et_pb_button button_text=”Find out more” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#83C55D” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/10/Cooling-Systems.png” title_text=”Cooling Systems” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” global_colors_info=”{}”]
Cooling Systems
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Every heat network is different. Some only provide heating and hot water, while others are more complex and will have cooling, cold water and in some cases, electricity.
Air conditioning helps to ensure air quality and eliminates the need to open windows. This is especially useful within urbanised communities, hospitals, restaurants, technical or computing environments, to preserve a clean, temperature-controlled environment.
Our Refcom registered AC engineers will tailor a maintenance regime that meets all HVCA and Safe Contractor guidelines, encompassing environmental control and ventilation services, refrigeration, and comfort cooling.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Find out more” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMGDE-logo-content-block.png” title_text=”DMGDE logo content block” _builder_version=”4.27.0″ _module_preset=”default” width=”70%” module_alignment=”center” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Looking for a Total Heat and Energy Management Provider?” _builder_version=”4.27.0″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. We’re driving sustainability, ensuring regulatory compliance and freeing you up to focus on what you do best.
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We specialise in mechanical and electrical heating and hot water maintenance, our expert engineers provide 24/7/365 M&E and breakdown support across London, the Home Counties and Eastern England:
Building services maintenance and engineering solutionsHeating, hot water & boiler plantHeat networks & energy centresMaintenance schedules and emergency breakdown services
We’re committed to making your properties more efficient and sustainable, safeguarding your assets, and driving towards a net-zero future with innovative solutions.
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Heat Networks
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Planned Preventative Maintenance (PPM)
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Technical Engineering & Breakdown Service
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Water Treatment
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Insights & Resources
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Latest News & Blog
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#### Energy Procurement
[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3c3c3b 0%|rgba(255,255,255,0) 67%” background_image=”https://dataenergy.co.uk/wp-content/uploads/2026/08/Energy-Procurement-scaled.png” background_position=”top_center” background_vertical_offset=”37%” min_height=”441.9px” custom_margin=”||3px|||” custom_padding=”10px||9px|||” hover_enabled=”0″ background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”on” background_color_gradient_stops_tablet=”#3c3c3b 0%|rgba(255,255,255,0) 100%” background_color_gradient_stops_phone=”#3c3c3b 0%|rgba(255,255,255,0) 51%” background_position_phone=”top_right” background_horizontal_offset_phone=”61%” global_colors_info=”{}” title_text=”Energy Procurement – Mobile” background_image_tablet=”https://dataenergy.co.uk/wp-content/uploads/2026/08/Energy-Procurement-Tablet.png” background_enable_image_tablet=”on” sticky_enabled=”0″ background_image_phone=”https://dataenergy.co.uk/wp-content/uploads/2026/08/Energy-Procurement-Mobile.png” background_enable_image_phone=”on”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”277.1px” custom_margin=”3px||4px|||” custom_padding=”56px||52px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”104px” custom_margin=”|auto|4px|auto||” custom_padding=”6px||14px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”45px” custom_margin=”||1px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px||14px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Simplifying Energy Procurement
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” min_height=”174.2px” custom_margin=”3px||8px|||” custom_padding=”40px|81px|12px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]
Managing energy procurement and validating supplier invoices can be complex and time-consuming.
Our team of experts helps businesses take control of their energy costs with tailored procurement strategies and a meticulous bill validation process, ensuring accuracy and savings.
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Benefit from:

✔ Cost reduction through optimised energy contracts
✔ Transparency in billing and procurement
✔ Dedicated account management and support
✔ Expert analysis to identify overcharges
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Procurement Services
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Bill Validation
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Peace of mind when your supplier bills are due.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”92.2%” min_height=”67.6px” custom_margin=”17px||2px|||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”]Up to 30% of business utility bills contain errors. Our expert-led Bill Validation Service ensures you’re only paying what you owe. [/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”23.6px” custom_margin=”6px||2px||false|false” custom_padding=”20px||0px|||” locked=”off” global_colors_info=”{}”]
Key Benefits: 

Identify and correct billing errors
Recover overpayments quickly
Automated tracking and reporting

[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”97.5%” min_height=”57.6px” custom_margin=”2px||-8px|||” custom_padding=”4px|0px|0px|||” locked=”off” global_colors_info=”{}”]
Free Bill Validation Trial
For a limited time, we’re offering a no-obligation bill check for selected sites. See where hidden errors could be costing you – and save time, fast.

[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/14e604ee13bc689c446fdc71ba28cb91?r=euc1″ button_text=”Book Your Free Trial” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”7px||1px|-2px||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/03/bill-validation-team-energy-management-support-call.png” alt=”Support team handling energy bill validation enquiries for property managers over the phone.” title_text=”bill-validation-team-energy-management-support-call” src_tablet=”https://dataenergy.co.uk/wp-content/uploads/2025/03/bill-validation-team-energy-management-support-call-scaled.jpeg” src_phone=”https://dataenergy.co.uk/wp-content/uploads/2025/03/bill-validation-team-energy-management-support-call-scaled.jpeg” src_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||-42px|||” custom_padding=”|1px|3px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”716px” custom_margin=”6px||8px|||” custom_padding=”26px||10px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”627.2px” custom_margin=”73px|auto|4px|auto||” custom_padding=”17px||12px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”49px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”25px||20px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Procurement
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”71.7%” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Getting the best deals, without the hassle.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”108.6px” custom_margin=”17px||2px|||” custom_padding=”|78px|0px|||” locked=”off” global_colors_info=”{}”]Navigating energy contracts can be complex. Our tailored procurement strategies help you secure the best rates and future-proof your costs. [/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”169.6px” custom_margin=”6px||6px|||” custom_padding=”20px|||||” locked=”off” global_colors_info=”{}”]Key Benefits: 

Expert market analysis & risk management
Flexible contract options to fit your business
Transparent, cost-saving recommendations

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/03/arrow-graph-showing-energy-cost-savings-scaled.jpeg” alt=”Image of businessman analysing energy procurement cost savings using arrow graphs” title_text=”arrow-graph-showing-energy-cost-savings” src_tablet=”https://dataenergy.co.uk/wp-content/uploads/2025/03/arrow-graph-showing-energy-cost-savings-scaled.jpeg” src_phone=”https://dataenergy.co.uk/wp-content/uploads/2025/03/arrow-graph-showing-energy-cost-savings-scaled.jpeg” src_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”849.9px” custom_margin=”||9px|||” custom_padding=”54px||1px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”3px|auto|94px|auto|false|false” custom_padding=”23px||9px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”120px” custom_margin=”3px||-50px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Choose the right plan for your business needs
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”94.6%” min_height=”98.6px” custom_margin=”17px||7px|||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”]We offer flexible service options to suit your business needs. Whether you need basic procurement support or full-service bill validation, we have the right package for you. [/et_pb_text][dica_divi_carousel item_width_auto=”on” arrow_nav=”on” equal_height=”on” advanced_effect=”1″ arrow_nav_color=”#5C2D84″ arrow_bg_color=”#F6F6F6″ dots_color=”RGBA(255,255,255,0)” dots_active_color=”RGBA(255,255,255,0)” align=”left” image_sizing=”80px” arrow_position=”top” arrow_alignment=”flex-end” use_prev_icon=”on” prev_icon=”4||divi||400″ use_next_icon=”on” next_icon=”5||divi||400″ arrow_font_size=”50px” carousel_container_margin_last_edited=”off|desktop” innercontent_padding=”50px||||false|false” content_container_padding=”||||false|false” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”29px” min_height=”489.2px” custom_margin=”|110px||||” custom_padding=”26px|0px||||” global_colors_info=”{}” arrow_bg_color__hover_enabled=”on|hover” arrow_bg_color__hover=”#83C55D”][dica_divi_carouselitem title=”Partnership Package” admin_label=”Calculate accurate tariffs” button_text=”Download Full Package Details” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/03/Partnership-Package.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2025/03/icon-partnerships-package.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]

Dedicated account manager
Annual contract reviews and renegotiation
Budget estimation & consumption reports

 
 
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Procure Plus Package” admin_label=”Issue network performance” button_text=”Download Full Package Details” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/03/Procure-Plus-Package.pdf” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2025/03/icon-procure-plus-package.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]

33-step bill validation process
Invoice reconciliation & supplier dispute resolution
Compliance checks (VAT, Climate Change Levy, etc.)

 
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Metering
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”79%” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Upgrading or installing meters to give clarity on consumption. 
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”169.6px” custom_margin=”6px||6px|||” custom_padding=”20px|||||” locked=”off” global_colors_info=”{}”]Key Features: 

Smart meter installations and upgrades
Sub-metering for detailed consumption breakdowns
Online access to metering data
Site visits and metering surveys

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/03/family-using-smart-meter-thermostat-1024×768.png” alt=”Image of family using a smart meter thermostat to measure energy consumption” title_text=”family-using-smart-meter-thermostat” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”770px” custom_margin=”2px||1px|||” custom_padding=”35px||14px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”499.2px” custom_margin=”74px|auto|4px|auto||” custom_padding=”0px||26px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”11px||20px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Tenant Billing
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”71.7%” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
One supply with multiple users? Let us handle the billing. 
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”108.6px” custom_margin=”17px||2px|||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”]Our tenant billing service ensures accurate, transparent, and hassle-free billing. [/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”80.4%” min_height=”169.6px” custom_margin=”-18px||6px|||” custom_padding=”3px|||||” locked=”off” global_colors_info=”{}”]
Key Benefits: 

Monthly or quarterly billing for tenants
Custom tariff setting
Online portal access for easy payment tracking
Reconciliation and debt management options

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/03/tenant-billing-service-happy-professional.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”tenant-billing-service-happy-professional” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”895px” custom_margin=”2px||3px||false|false” custom_margin_tablet=”2px||26px||false|false” custom_margin_phone=”2px||26px||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”89px||51px|||” custom_padding_tablet=”89px||325px||false|false” custom_padding_phone=”89px||325px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”113px” custom_margin=”|auto|-1px|auto|false|false” custom_padding=”1px||15px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”79px” custom_margin=”5px||3px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||15px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Stay ahead with expert insights

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.0″ _module_preset=”default” width=”75.8%” min_height=”589.2px” custom_margin=”3px|auto|-228px|auto||” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Smarter-Energy-Management.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”Ultimate-Guide-to-Smarter-Energy-Management” _builder_version=”4.27.0″ _module_preset=”default” max_width=”93.1%” max_height=”1000px” custom_padding=”|0px||||” box_shadow_style=”preset2″ global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI2OTEifX0=@” _builder_version=”4.27.0″ _dynamic_attributes=”button_url,link_option_url” _module_preset=”default” header_level=”h4″ header_font=”|700|||||||” header_text_align=”left” header_text_color=”#5C2D84″ header_font_size=”31px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_alignment=”left” text_orientation=”left” width=”100%” module_alignment=”center” min_height=”179.4px” custom_margin=”1vh|7vw|1vh|1px|true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”64px|80px|0px|0px|false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2MDg5In19@” hover_enabled=”0″ header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” sticky_enabled=”0″]
The Ultimate Guide to Smarter Energy Management.
Cut costs. Reduce admin. Stay compliant.
Managing utilities can be time-consuming and expensive – especially when billing errors, compliance pressures, and rising costs are involved.
Our free downloadable guide helps you take control with simple, actionable steps.
– Spot billing errors before they cost you– Save up to 15% with smarter procurement– Stay compliant with clear checklists and guidance
[/et_pb_cta][et_pb_button button_url=”https://forms.monday.com/forms/e67ac01cc9dfddd51ad81aac77aea124?r=euc1″ button_text=”Download Your Free Guide” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”7px||1px|-2px||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”277.1px” custom_margin=”3px||4px|||” custom_padding=”89px||52px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”104px” custom_margin=”|auto|4px|auto||” custom_padding=”6px||14px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”45px” custom_margin=”||1px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”4px||14px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Clarity you can count on
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” min_height=”113.2px” custom_margin=”3px||8px|||” custom_padding=”17px|61px|16px|||” locked=”off” global_colors_info=”{}”]
As well as sharing our expertise, we’re open about how we’re paid – so you always know where you stand. Our fees are simple, straightforward, and agreed upfront, giving you complete confidence that there are no hidden extras.
[/et_pb_text][et_pb_text content_tablet=”

Commission Rate per meter

Gas

December 2023
£10.00
29.50

January 2024
£10.00
23.00

February 2024
£10.00
20.00

April 2024
£10.00
15.00

August 2024 Onwards
£10.00
10.00

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
” content_phone=”

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
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Commission Rate per meter

Gas

Electricity

Standing Charge

£50/annum

£50/annum

Unit Rate Uplift

1p/kWh

1p/kWh

 
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All uplift is applied to the supplier invoices.
Fees are paid directly to us by the supplier.

By being open about our maximum fee structure, we make sure you always know where you stand. It’s part of the trust we build with every client and supplier relationship.
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What our clients and suppliers say about our Procurement Services
[/et_pb_text][et_pb_testimonial author=”Operations Manager – Pinnacle Group” portrait_url=”https://dataenergy.co.uk/wp-content/uploads/2021/04/Heat-Networks-inset1.jpg” quote_icon=”off” quote_icon_color=”#83C55D” quote_icon_background_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”50px” _builder_version=”4.27.0″ _module_preset=”default” author_text_color=”#83C55D” background_color=”#FFFFFF” custom_margin=”||32px|||” custom_padding=”65px||53px|||” global_colors_info=”{}”]
Data Energy has been an invaluable partner to Pinnacle over the past couple of years. During a period of uncertainty in the energy market, they have always provided clear and straightforward advice, ensuring we were well informed before making important decisions. Their in-depth expertise and proactive support have saved us significant time, particularly through their management of supplier interactions. This has streamlined our operations and allowed us to focus on other priorities. We wholeheartedly trust and recommend them as a reliable and knowledgeable partner and look forward to continuing a long and prosperous working relationship together in the years ahead.
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Data Energy has consistently proven to be a fair and transparent partner in the energy procurement industry. Their unwavering commitment to providing clients with exceptional service is evident in every interaction. Data Energy offer reasonable and competitive commission rates, reflecting their dedication to delivering genuine value rather than maximising profit.
[/et_pb_testimonial][et_pb_testimonial author=”Myles Parry Estates for West End Point RTM Co. Ltd.” portrait_url=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMG-website-Thumbnails-1.png” quote_icon=”off” quote_icon_color=”#83C55D” quote_icon_background_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”50px” _builder_version=”4.27.0″ _module_preset=”default” author_text_color=”#83C55D” background_color=”#FFFFFF” custom_margin=”13px|||||” custom_padding=”54px||51px|||” global_colors_info=”{}”]
Data Energy has consistently gone the extra mile for us especially over the last year with Manda Latchford providing clear and transparent advice and been a delight to deal with. The last couple of years have, in the energy market, have been particularly volatile with prices fluctuating constantly. I appreciate that we are only a small user of energy, but it has been important that the best prices are obtained for our clients. Your help has been wonderful and dealing with Manda a pleasure.
[/et_pb_testimonial][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”|auto|-6px|auto||” custom_padding=”0px||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial author=”Property Director – Zone Property Management” portrait_url=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-home-banner-2.jpg” quote_icon=”off” quote_icon_color=”#83C55D” quote_icon_background_color=”#FFFFFF” use_icon_font_size=”on” icon_font_size=”50px” _builder_version=”4.27.0″ _module_preset=”default” author_text_color=”#83C55D” background_color=”#FFFFFF” custom_margin=”||61px|||” custom_padding=”55px||42px|||” global_colors_info=”{}”]
Over the years, Data Energy has continually added high value to our service. During a highly volatile period in the energy market, they offered clear and transparent guidance, ensuring we fully understood our options before making any decisions. Their expertise and proactive support have saved leaseholders both time and money, they have also helped us save significant time by especially by managing supplier communications on our behalf, which has greatly enhanced our daily operations. They are a trusted partner we highly recommend.
[/et_pb_testimonial][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTEyIn19@” url_new_window=”on” button_text=”Read More Success Stories” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_margin=”2px|||||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_margin=”0px|||||” custom_padding=”21px||0px|||” global_colors_info=”{}”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”||50px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”76px” custom_padding=”||18px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”36px” text_orientation=”center” global_colors_info=”{}”]Let’s Optimise Your Energy Costs [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”31px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https://forms.monday.com/forms/a9707e3f43975255f332f4456b0d886e?r=euc1″ url_new_window=”on” button_text=”Schedule a No-obligation Call” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#5C2D84″ button_bg_color=”#FFFFFF” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”114px||26px|||” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”KnowledgeZone” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Knowledge Zone
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From MPANs to kWh, AMR to FiT – energy procurement has its fair share of jargon. Scroll through these two bite-sized guides to get clear on the essentials, cut through the confusion, and feel more confident navigating your energy data and contracts.
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We’ve signed the REC Code of Practice
We’re proud to have signed the REC Code of Practice – a voluntary set of standards for Third Party Intermediaries (TPIs) like us. It’s all about transparency, fair treatment, and doing the right thing for you. It means we clearly show how we’re paid, explain your options in plain English, and always act in your best interests. While many providers aren’t signed up, we believe this level of openness should be the norm – not the exception. It’s just one more way we help you buy energy with confidence. Find out more about the Retail Energy Code.
 
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Insights & Resources
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Our Trusted Clients
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#### Guru Pinpoint
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See it. Understand it. Improve it.
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Heat Network Monitoring & Control. 

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Guru Pinpoint, powered by Guru Systems and delivered by Data Energy, gives property managers and operators complete insight and control over their heat networks – from plant room to apartment level.
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See inefficiencies instantly. Track performance.
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The new Heat Network Technical Assurance Scheme (HNTAS) and Ofgem regulations mean a step-change for how heat networks are monitored and managed.
Non-compliance could mean penalties of up to £1m or 10% of revenue.
That’s why Data Energy and Guru Systems have joined forces.
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Together we combine:
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Guru’s proven hardware and analytics technology – delivering deep, real-time network insights
Data Energy’s compliance, billing and PAYG expertise – backed by decades of hands-on experience supporting property professionals
Practical knowledge of heat networks in the real world – understanding the operational challenges property managers face day-to-day

Guru’s intelligent hardware and analytics reveal exactly how a heat network is performing. Data Energy then works alongside you to interpret that insight, pinpoint the causes of issues, and advise on practical steps to resolve them – informed by our real-world experience of how heat networks operate day-to-day.
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The Result
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A complete a complete, hands-on support solution that empowers you to run your heat networks proactively, with visibility, compliance, and real operational control.
Guru’s intelligent hardware and analytics power Data Energy’s proven compliance and billing platform – delivering the clarity and confidence your networks need.
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Why Pinpoint + Data Energy?

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Confidence & Clarity
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Pinpoint collects and analyses data against regulatory KPIs. Data Energy turns this into clear, actionable compliance reports – so you know exactly where you stand and what to do next.

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Knowledge is Power
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See precisely how your network is performing. Spot issues like high return temperatures or inefficiencies before they become costly.
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Future-proof Your Heat Network
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Whether it’s new build or retrofit, Pinpoint ensures your network is aligned with HNTAS and ready for Ofgem.

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Two Market Leaders, One Powerful Solution
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Guru’s cutting-edge hardware and Data Energy’s compliance expertise make for a powerful partnership. You benefit from best-in-class technology, delivering the clarity, confidence and control you need.
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Who Benefits?

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Managing Agents & Property Managers
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Confidence that your networks are compliant, efficient and ready for Ofgem.

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Developers
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Build in compliance from day one, avoiding costly retrofits.
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Residents
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Reassurance that their homes are heated efficiently, fairly and sustainably.
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How it Works
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What is Pinpoint?
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Guru’s Pinpoint is market-leading software that turns complex heat-network data into clear insights.
It analyses live metering data – from energy centre meters to bulk and consumer meters – to show inefficiencies, faults and performance trends.
With traffic-light dashboards, instant alerts and advanced analytics, Pinpoint makes it easy to identify where problems occur, whether it’s a bypass left open, an HIU fault or a heat loss within the distribution network.
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Data Integration
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Pinpoint connects to your existing metering setup via Data Energy’s secure data platform. That means you can view performance data for all your heat networks in one central platform, without needing new hardware.

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Actionable Insights
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Pinpoint’s dashboards visualise data using intuitive traffic-light indicators, heat-loss overlays and VWART comparisons – helping you quickly spot where to focus attention and measure improvements over time.

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Benefits at a Glance

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See your entire network’s performance – in real time.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Reduced Costs” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Integration-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#83C55D” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Catch inefficiencies early, before they drive up bills.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Fewer Callouts” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Software-dev-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#83C55D” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Diagnose issues remotely and target the right fixes.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Data-Driven Accountability ” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Client-portal-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#83C55D” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Hold contractors to measurable standards.
 
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Regulation Readiness” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Experience-icon.svg_.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#83C55D” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Automatically generate KPI reports for Ofgem and HNTAS.
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Compare and benchmark multiple sites with ease.
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Ready for Regulation
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With Ofgem set to regulate heat networks, visibility and performance evidence will become essential.
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Pinpoint helps you prepare now:
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Capture and store historical data for annual performance reporting
Verify networks meet minimum technical standards
Automatically calculate and export KPI reports (including VWART and heat loss metrics)

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See Pinpoint in Action
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Discover how we can transform your heat network performance.
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Request a demo today and see how Guru Systems and Data Energy can help you stay compliant, perform better and protect against long-term risk.

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Our Trusted Clients
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#### Homepage
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Clear, Fair and Compliant Heat Network Metering & Billing Services
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Combining people, data and clear communication to deliver compliance, transparency and performance for every Heat Supplier.
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Data Energy is an independent heat network specialist, trusted for over 30 years to deliver transparent billing, accurate metering, expert technical support and clear, calm guidance in a fast-changing regulatory landscape.
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We exist to make heat network management easier – for the people who run buildings, and the communities who live in them.
Rated 4.6★ ‘Excellent’ on Trustpilot, clients and residents tell us they value our clarity, fairness and warm, human approach.

[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Book a free advice call” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_font=”|300|||||||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/10/DE_Procurement_Half-Hourly_Header-Image.png” title_text=”DE_Procurement_Half-Hourly_Header-Image” _builder_version=”4.27.0″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”||-1px|1px||” custom_padding=”|0px|0px|||” animation_style=”fade” animation_duration=”1500ms” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”518px” custom_margin=”-3px||-1px|||” custom_padding=”80px|0px|82px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”2px|auto||auto||” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”100%” min_height=”46.8px” custom_margin=”1px||1px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|7px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Who We Help
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We support organisations across the heat network ecosystem, including:

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Accurate billing, fast support and clear compliance guidance – so you can manage heat networks with confidence, not caution.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Developers” sub_title=”Built right. Set up to perform.” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Who-We-Help_Property-Managers-1.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font=”|300|||||||” body_font_size=”19px” body_line_height=”1.5em” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Metering strategies, commissioning support and long-term performance guidance – helping you deliver compliant, future-ready heat networks.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”ESCOs” sub_title=”Compliance without compromise.” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Who-We-Help_ESCOs.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font=”|300|||||||” body_font_size=”19px” body_line_height=”1.5em” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Structured maintenance, accurate billing and clear reporting that support regulation, performance and partner confidence.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”RMCs, RMAs & RTMs” sub_title=”Clarity residents can trust.” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Who-We-Help_RMCs-RMAs-RTMs-1.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font_size=”19px” body_line_height=”1.5em” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Accurate, transparent billing and clear reporting – giving resident-led boards confidence, control and compliance assurance.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Local Authorities” sub_title=”Accountability you can evidence.” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Who-We-Help_Local-Authorities-1.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font=”|300|||||||” body_font_size=”19px” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Clear reporting, accurate billing and technical expertise – improving governance, accountability and resident outcomes.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Housing Associations” sub_title=”Fair billing. Clear communication.” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/02/Data-Energy_Who-We-Help_Housing-Associations.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font=”|300|||||||” body_text_color=”#3C3C3B” body_font_size=”19px” body_line_height=”1.5em” background_color=”#FFFFFF” background_enable_color=”on” global_colors_info=”{}”]
Transparent billing and resident-friendly support across mixed portfolios – helping you meet regulatory expectations and build community trust.
[/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”730px” custom_margin=”-3px||-1px|||” custom_padding=”80px|0px|0px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”76px” custom_margin=”1px|auto|-1px|auto|false|false” custom_padding=”0px|0px|80px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|300|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”20px” header_2_letter_spacing=”4px” header_3_font=”|300|||||||” header_3_text_color=”#83C55D” header_3_font_size=”25px” header_3_line_height=”1.6em” background_layout=”dark” width=”100%” min_height=”14px” custom_margin=”2px||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”4px|0px|6px||false|false” custom_padding_tablet=”0px|0px|0px||false|false” custom_padding_phone=”0px|0px|0px||false|false” custom_padding_last_edited=”on|tablet” text_font_size_tablet=”” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”18px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
WHAT WE DO
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Expert Services
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communication and friendly resident support.” url=”https://dataenergy.co.uk/metering-billing-packages/” button_text=”Learn more →” button_url=”https://dataenergy.co.uk/metering-billing-packages/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Metering-and-Billing-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/metering-billing-packages/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Compliance & Monitoring” sub_title=”Complete insight and control – from plant room to apartment level.” url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” url_new_window=”on” button_text=”Check compliance →” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Compliance-and-Monitoring.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” 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What our Clients Say
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“Data Energy has been an invaluable partner throughout this large-scale residential development. From their early involvement in shaping the metering and heat supply strategy to their ongoing support, they’ve provided expert guidance every step of the way.” 

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Managing Agent, POD 
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Why Choose Data Energy? 
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Real humans. Clear explanations. Friendly support for you and your residents.
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We turn complex heat network data into simple insights – no jargon, no noise, just what you need to know.
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From Ofgem to HNTAS, we make regulation understandable and manageable.
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No hidden margins, no surprises – just clear, fair, accurate billing.
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Qualified specialists, experienced engineers and data experts working together to keep networks performing.
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We prevent issues before they escalate – with intelligent monitoring and early intervention.
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Trusted by Clients and Residents
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Rated 4.6★ ‘Excellent’ on Trustpilot, clients and residents tell us they value our clear communication, fair billing, friendly support and dependable service.

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“We have worked with Data Energy for a number of years. They are a reputable and responsive metering and billing agent.”

Lisa, Client

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“I have never dealt with an agent as diligent, knowledgeable and understanding.”

Renato, Resident

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REAL RESULTS, REAL IMPACT
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What we’ve delivered across recent London developments
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Cutting energy waste and resident costs
Optimised heat network performance reduced energy waste, lowered resident costs, and reduced managing agent involvement.
765 apartments

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Billing that’s accurate, fair and compliant
Upgraded metering and data infrastructure now enables accurate, compliant billing based on real energy use.
4 buildings · 513 apartments

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Protecting clients from costly supplier errors
A detailed procurement investigation uncovered an £83k supplier refund, protecting the client from a significant and unexpected financial loss.
330 apartments

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80 Clients • 200+ developments • 20,000 Residents
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THE HEAT IS ON
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Regulations now LIVE
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Ofgem’s heat network authorisation conditions, effective from 27 January 2026 under the Energy Act 2023, set clear regulatory obligations for operators in Great Britain – with a focus on consumer protection, fair pricing and financial resilience.

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Key requirements include registration, notifying material changes and meeting defined supplier standards.
The direction is clear – now it’s about readiness.
Our Playbook helps you move from awareness to action, without panic, guesswork or last-minute fixes.
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FAQs
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We provide metering, billing, compliance, procurement, technical support, training and consultancy for heat networks across the UK.
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Managing agents, RMCs/RTMs/RMAs, developers, local authorities, ESCOs, consultants and regulatory/industry bodies.
[/et_pb_accordion_item][et_pb_accordion_item title=”Do you support Ofgem 2026 readiness?” open_toggle_text_color=”#5C2D84″ closed_toggle_text_color=”#5C2D84″ _builder_version=”4.27.0″ _module_preset=”default” body_font=”|300|||||||” body_font_size=”19px” global_colors_info=”{}” toggle_text_color=”#5C2D84″ toggle_font=”|300|||||||” toggle_font_size=”25px” closed_toggle_font=”|300|||||||” open=”off”]
Yes – our Playbooks, resources and training simplify regulatory requirements and help clients prepare confidently. Visit our Route to Compliance page, for more support.
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Yes – our friendly team handles billing queries directly, reducing pressure on managing agents. Visit our Resident’s Hub for more info.
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A Total Heat & Energy Solution 
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Through our partnership with DMG Delta, clients benefit from a fully connected Total Heat & Energy solution – bringing together maintenance, metering, billing, compliance and energy management under one roof.
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Light-touch, aligned, integrated. That’s our aim.

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Insights & Resources
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Some of our trusted clients
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#### How did we do?
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#### Insights Hub
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GET AHEAD
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Your Route to Heat Network Compliance
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Everything you need to understand where you are and what to do next.

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Your Route to Compliance brings our guidance together in one place so you can navigate this with clarity.
Start with Mind the Gap to understand your position and key focus areas, and then explore practical reference guides – including the Playbook and The 25 Authorisation Conditions – to help you take the next steps with confidence.
Accessible at every stage, this route helps you stay informed and proactive, without the overwhelm.
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JUST UPDATED
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Your Essential Heat Network Regulation Guide
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The most up-to-date, practical guide to managing heat network compliance.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_font=”|300|||||||” header_3_text_color=”#83C55D” header_3_font_size=”25px” header_3_line_height=”1.6em” background_layout=”dark” width=”100%” min_height=”56px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|56px|12px||false|false” text_font_size_tablet=”” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”18px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Your go-to reference for understanding how heat networks work and what compliance means in practice.
It covers the key topics property managers deal with – from metering and billing to performance, resident outcomes and what Ofgem expects – all in clear, practical language.
Designed to be returned to whenever you need it, the Playbook gives you confidence you’re working from the latest guidance, without the jargon.

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Featured Story:
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d-Analysed
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d-Analysed is our new series of no-nonsense insights from Daniel Davies, Technical Project Consultant. Each article tackles the real-world challenges of managing heat networks – from compliance and metering to billing and resident communication.
Clear, practical guidance – no fluff, no complexity. Just the facts you need to stay compliant, stay in control, and make confident, informed decisions.
 
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Stay Ahead:
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Sign Up and Stay Ahead with Expert Guidance for Property Managers
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Regular updates, insights and exclusive access to our industry events:
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Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.

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Resources
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Useful Links
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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Our Trusted Clients
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Press & Media Enquiries:
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk

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#### Meter Reads Form
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Submitting Meter Reads?
Please use the form below to notify us of meter reads taken manually. Please note that if you development is fitted with an automatic meter read collection system, we will use these by default.
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Meter Read Submission Form
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Please enable JavaScript in your browser to complete this form.1Supply Details2Meter Reads3Authorisation & ConfirmationOnly upload one read per same utility. If you have more than one read for the same utility (i.e. for different dates), please submit multiple forms. Contact Details *Full name. This should be the person filling in this formContact Email Address *EmailConfirm EmailThis should be the person filling in this formAccount Number *Can be found on your most recent bill or within your online customer portalSupply Building Name *Name of the developmentSupply Address *Address Line 1Address Line 2CityState / Province / RegionPostal CodeAddress of where the utilities billed areNextWhat utilities are you providing reads for? *Heat MeterCooling MeterElectric MeterCold Water MeterHot Water MeterOther (Not Listed)Tick all that apply Heat Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Heat Meter Serial NumberCooling Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Cooling Meter Serial NumberElectric Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Electric Meter Serial NumberCold Water Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Cold Water Meter Serial NumberHot Water Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Hot Water Meter Serial NumberOther Meter ReadPLEASE NOTE: Automatically recorded reads will be used by default.Other Meter Serial NumberDate Read(s) Taken *Upload Photo of Meter(s) *
	
		
			
		

		
							Drag & Drop Files, 				Choose Files to Upload
					

					You can upload up to 6 files.
			

Please upload a photo of each meter you are submitting reads for. 

NOTE: The image should contain the whole meter and include the read and meter serial number of the meter.PreviousNextName *FirstLastDate *Authorisation *By ticking this box, I certify that the information provided is accurate and true. PreviousConfirm & Submit  

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It’s estimated that Heat Networks
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Reduce carbon dioxide by
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Save customers
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Could serve
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Could provide
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Our Trusted Clients
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#### Metering and Billing
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Energy Metering and Billing Services for Property Managers
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We provide comprehensive energy metering and billing services designed to ensure that your communal network operates seamlessly, in compliance with evolving regulations, while delivering transparency and fairness to residents.
Our service includes the accurate collection of metering data, streamlined billing, and easy-to-use support tools, all designed to simplify the process for property managers and enhance the resident’s experience.
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Accurate Billing. Seamless Service. Complete Support
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Our metering and billing services are designed to make life easier for both you and your residents. From selecting the best metering solution to handling tariffs, bill generation and payment recovery, whether it’s PAYG or Credit Billing options, we’ve got it covered.
With our friendly, multi-lingual Customer Care team always ready to assist with resident queries, we ensure a transparent and hassle-free experience. Our services ensure you meet regulatory requirements while recovering the full cost of running your communal network – so you can focus on what really matters.
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Key Features
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Collect accurate consumption data for each resident via in-house DataCollector software
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Calculate accurate tariffs” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_technical.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Calculate accurate and transparent recharge tariffs
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Issue network performance” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_forensics.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Issue network performance reporting based on actual metering data
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Generate & issue bills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_energy-procurement.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Generate and issue bills based on actual usage via in-house Billing Software
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Process payment” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_prepayment.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Process payment through a range of convenient methods, including direct debit and online portal
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Provide final bills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMG-web-icon_heating-and-cooling-1.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Provide final bills and process account closures.
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Billing support” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_consult.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Billing support to handle resident enquiries and provide clear explanations of charges
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Resident access” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_rated.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Resident access to in-house Customer Portal
[/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Managing Agent access” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_secure.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Managing Agent access to in-house Client Portal for easy management of communal networks
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Heat Networks – Metering and Billing
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What is a heat network? And how does it work?
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Heat networks are a low-carbon solution for supplying heat and hot water to large apartment blocks and play a key role in the UK’s transition to net zero. These systems offer a wealth of financial, social and environmental benefits, allowing you access to heat and hot water instantly, whenever you need it.
Heat is generated in a central location (i.e. basement energy centre) and distributed to each apartment through a network of pipes known as the primary circuit. Instead of individual gas boilers, each apartment is fitted with a Heat Interface Unit (HIU), which transfers heat from the primary circuit to the secondary circuit into the home and can be adjusted to suit personal preferences.
The secondary circuit is a network of pipes supplying space heating and hot water. Each HIU is fitted with a heat meter which accurately records the amount of energy each apartment extracts from the primary circuit. This information is then used for billing purposes.
 
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Simplified Heat Network Management for Property Managers
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Our advanced metering and data reporting ensure heat networks are easy to manage, with minimal involvement required from property managers. 
The key advantages include:
 

Transparent billing: Clear, itemised bills ensure residents are informed and empowered to monitor their usage

Regulatory compliance: Our service ensures compliance with the – Heat Network (Metering and Billing) Regulations, helping to avoid penalties.

Cost-efficiency: Accurate data allows for fair, usage-based billing, reducing overall energy costs for residents and encouraging mindful energy use.

Operational insights: Property managers can monitor network performance through our reports, allowing for better energy management and heat network improvements.

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Our Easy-to-Use Customer Portal
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”530.5px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/10/MB-Customer-Portal-1.png” title_text=”M&B Customer Portal (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Our easy to use customer portal provides residents with complete control over budgeting and managing energy consumption. Accessed anywhere from any device, the portal allows residents to:
 

View real-time usage and 12 months of consumption history
Review their energy spend and current balance
Find information on their tariff
Make a payment
Set alerts for when they’ve consumed over a certain amount, or if low on credit

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”24px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMGDE-logo-content-block.png” title_text=”DMGDE logo content block” _builder_version=”4.27.0″ _module_preset=”default” width=”70%” module_alignment=”center” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Looking for a Total Heat and Energy Management Provider?” _builder_version=”4.27.0″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. We’re driving sustainability, ensuring regulatory compliance and freeing you up to focus on what you do best.
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Heat Networks
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Planned Preventative Maintenance (PPM)
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Technical Engineering & Breakdown Service
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Water Treatment
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Insights & Resources
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Our Trusted Clients
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#### Moving In or Out?
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Reporting Change of Occupancy?

It’s important that you let us know as soon as possible if someone moves in or out of your property, so we can keep your account accurate and up to date.

Recently bought or sold the property?
Please complete a Change of Account Holder form to notify us of the change.

Renting the property?
If you are a tenant, your Landlord or Letting Agent will need to notify us of the move-in or move-out date by submitting a Change of Tenancy (COT) form, available through the Customer Portal.

For Landlords and Letting Agents
We’ve made the process quicker and easier with our new online Change of Tenancy (COT) form, available through the Customer Portal.
Simply:

Log in to your Customer Portal account
Complete our 1-minute Change of Tenancy form
We take care of the rest

The form takes around a minute to complete and helps us update accounts faster and more accurately.
All occupancy changes must be reported within 30 days of the move date. A late notice charge of £30 may apply if changes are not submitted within this timeframe.
Please note: tenancy changes can only be submitted after the move has taken place.

Don’t have a customer portal account yet?
You can register here.
All you need is your PayPoint number and PIN, from the first page of your bill. Once you’re set up, you’ll be able to manage your account, make payments and view your bills and consumption anytime.
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I’m buying or selling my home
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I’m reporting a change of tenancy
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I’m a PAYG customer reporting a change of tenancy
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#### Natural Gas OCR and DR
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As a leading energy partner to residential managing agents, Data Energy provides streamlined solutions for procurement, metering, billing and data collection.
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We are required by Ofgem to publish the Out of Contract Rates (OCR) and Deemed Rates (DR) that apply to supplies which fall outside of a negotiated contract arrangement, typically because the contract has expired or other factors apply.
These rates provide a default charging structure that will apply between Data Energy and the customer (or occupier) in the absence of an agreed contract.
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When OCR or DR might apply
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OCR or DR usually apply due to one of the following reasons. Please note, this list is not exhaustive and other reasons might apply.
– Contract comes to an end
– Change of customer
– Customer fails
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.18.0″ _module_preset=”default” background_color=”#8bbf4d” width=”100%” max_width=”100%” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ disabled_on=”on|on|off” _builder_version=”4.18.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/ThinkstockPhotos-542074036.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” custom_padding=”49px||49px||true|false” global_colors_info=”{}”][et_pb_text content_tablet=”
Unit Rates
” content_phone=”
Unit Rates
” content_last_edited=”on|phone” _builder_version=”4.20.2″ text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”1.8em” link_text_color=”#5c2d84″ header_text_color=”#8bbf4d” header_2_text_color=”#FFFFFF” header_2_font_size=”40px” custom_padding=”100px|20%|0px||false|false” custom_padding_tablet=”50px|10%|50px|9.9%|true|false” custom_padding_phone=”0px|10%|0px|10%|true|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}” content__hover_enabled=”off|desktop”]
Unit Rates
[/et_pb_text][et_pb_divider color=”#FFFFFF” divider_weight=”3px” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” width=”30%” module_alignment=”left” custom_margin=”||37px|||” global_colors_info=”{}”][/et_pb_divider][et_pb_text content_tablet=”
Unit rates vary depending on the energy market and will fluctuate to reflect the market conditions.
Generally OCR and DR will exceed fixed-term contracted rates as they reflect the short term market. Our recommendation is to avoid OCR and DR altogether, as they are volatile and subject to change as market conditions dictate.
The current energy crisis means that these rates change frequently and without notice. Therefore, the full cost implications of remaining on OCR or DR might not be understood.
” content_phone=”
Unit rates vary depending on the energy market and will fluctuate to reflect the market conditions.
Generally OCR and DR will exceed fixed-term contracted rates as they reflect the short term market. Our recommendation is to avoid OCR and DR altogether, as they are volatile and subject to change as market conditions dictate.
The current energy crisis means that these rates change frequently and without notice. Therefore, the full cost implications of remaining on OCR or DR might not be understood.
” content_last_edited=”on|phone” _builder_version=”4.27.0″ text_text_color=”#FFFFFF” text_line_height=”1.8em” link_text_color=”#5c2d84″ header_text_color=”#8bbf4d” header_2_text_color=”#FFFFFF” header_2_font_size=”40px” custom_padding=”0px|20%|100px||false|false” custom_padding_tablet=”50px|10%|50px|9.9%|true|false” custom_padding_phone=”0px|10%|0px|10%|true|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]
Unit rates vary depending on the energy market and will fluctuate to reflect the market conditions.
Generally OCR and DR will exceed fixed-term contracted rates as they reflect the short term market. Our recommendation is to avoid OCR and DR altogether, as they are volatile and subject to change as market conditions dictate.
 
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Table of OCR and DR
[/et_pb_text][et_pb_divider color=”#8bbf4d” divider_weight=”3px” _builder_version=”4.16″ _module_preset=”default” width=”30%” module_alignment=”center” custom_margin=”||37px|||” global_colors_info=”{}”][/et_pb_divider][et_pb_text content_tablet=”

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
” content_phone=”

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
” content_last_edited=”on|phone” module_class=”responsive” _builder_version=”4.27.0″ text_line_height=”1.8em” header_text_color=”#8bbf4d” header_2_text_color=”#5c2d84″ header_2_font_size=”40px” text_orientation=”center” text_font_size_tablet=”18px” text_font_size_phone=”12px” text_font_size_last_edited=”on|phone” z_index_tablet=”500″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

December 2023
£10.00
29.50

January 2024
£10.00
23.00

February 2024
£10.00
20.00

April 2024
£10.00
15.00

August 2024 Onwards
£10.00
10.00

 
VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.2″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/gas-banner.jpg” parallax=”on” custom_padding=”225px||270px|||” custom_padding_tablet=”225px||270px|||” custom_padding_phone=”0px||180px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### No Access
[et_pb_section admin_label=”section”]
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#### One Tower Bridge
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One Tower Bridge
Your home is connected to a district supply scheme
District supply schemes are an efficient solution for supplying energy and water to large apartment blocks.These systems offer a wealth of environmental, social and financial benefits, allowing you access to heating, cooling and water whenever you need it.
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How does it work?
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Within your apartment is a network of pipes that distribute individual services to and from each apartment. These services include heating, cooling, hot water, cold water and waste water.
Each apartment is connected to the community-wide supply network and will have a responsibility to contribute to the ongoing operation and maintenance of the services. 
Apartment-level metering is installed to accurately measure your usage, which is then used for billing purposes.
Each apartment is connected to this community-wide supply network and will have a responsibility to contribute to the ongoing operation and maintenance of the service.
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Who are Data Energy?
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We are your metering and billing agent. We have been specifically appointed by Berkeley Homes (South East London) Ltd to bill you for your heating, cooling and water consumption.
It’s our job to:

Collect consumption data
Generate and issue bills
Process payments
Process change of tenancies
Issue final bills
Provide customer support

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If you have have any questions regarding your system or how you will be charged, call us on 01279 810 119 or email customerbilling@dataenergy.co.uk
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Your Building Owner:

Berkeley Homes (South East London) Ltd

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How will I be charged?
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Using actual meter reads for each utility, we calculate exactly how much you have consumed, and charge you according to your tariff. Your tariff consists of two charges:
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Standing Charge
This is a daily charge that relates to the fixed costs associated with running the district supply scheme.
The number of days you have been billed for is multiplied by the daily standing charge to produce a total chargeable amount
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Variable Charge
This charge is based on your consumption. Your usage of each utility is multiplied by the variable charge to produce a total chargeable amount.
Please note, each utility is measured separately.
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For more information on how you’ll be charged, please visit our Self Service Function
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How can I pay?
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You can pay your bill through a variety of methods, such as by phone, direct debit and online through our customer portal. We recommend direct debit as the most efficient way to pay your bills.
For more information on the payment methods available or to download a direct debit form, please visit our self-service function
Our customer portal allows you to manage your energy usage, make payments, provide meters readings and report occupancy changes.
You can also find handy information on district supply schemes, energy saving advice and frequently asked questions.
Your first bill will include a unique activation code which can be used to register your account on our customer portal.
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To manage your account, pay bills and view our FAQs, please visit our Customer Portal
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Our dedicated customer service team is easily accessible and on hand to take billing queries and explain tariffs.
If you experience any issues or require support, please contact us at 01279 810 119 or customerbilling@dataenergy.co.uk
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Our Trusted Clients
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#### Our Metering & Billing Packages
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Your Package Options
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We support every part of your communal energy with clear, practical solutions.

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Our metering and billing services are designed to make life easier for both you and your residents.
From selecting the best metering solution to handling tariffs, bill generation and payment recovery, whether it’s PAYG or Credit Billing options, we’ve got it covered.
We also provide Efficiency and Tariff Reviews which can be added onto any billing package (at additional cost). Here’s a summary of your options.
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Joined-up solutions across procurement, metering, billing and data collection
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Data Collection: End-to-end data services to ensure accuracy, reliability and full visibility
Metering and Billing: Transparent, compliant billing that’s easy to manage and simple for residents.
Credit and Pay-As-You-Go Options: Flexible billing models to suit different developments and resident needs.
Debt Collection: Tailored support to help you manage and reduce arrears.
Site Works and Technical Services: From design to upgrades and maintenance, we keep your energy systems running smoothly.
Energy Procurement: Competitive, forward-thinking strategies to manage energy risk and cost, including bill validation and ongoing account management.
Consultancy and Support: Advice and hands-on help to guide you through regulatory change and technical challenges.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” module_id=”PackageOptions” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||1px|||” global_colors_info=”{}”][et_pb_fullwidth_code module_id=”alignfull” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||1px|||” module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|phone” global_colors_info=”{}”]
        
                      [/et_pb_fullwidth_code][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ min_height=”455.6px” custom_margin=”2px|||||” custom_padding=”56px||56px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”45px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Energy-Managerment_Email-Image-Blocks.png” alt=”Image of a man smiling with more time and money as a result of Smarter Energy Procurement. Text overlay that says ‘The Ultimate Guide to Smarter Energy Procurement. Built for Property Managers.'” title_text=”Ultimate-Guide-to-Energy-Managerment_Email-Image-Blocks” url=”https://forms.monday.com/forms/e67ac01cc9dfddd51ad81aac77aea124?r=euc1″ url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”39px” header_text_color=”#83C55D” custom_margin=”||-25px|||” global_colors_info=”{}”]

[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#83C55D” header_font=”|700|||||||” header_text_color=”#83C55D” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”49px” custom_margin=”-11px||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|127px|20px||false|false” custom_padding_tablet=”5px|127px|20px||false|false” custom_padding_phone=”5px|0px|20px||false|false” custom_padding_last_edited=”on|phone” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
The Ultimate Guide to Smarter Energy Management.
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Cut costs. Reduce admin. Stay compliant.
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Managing utilities can be time-consuming and expensive – especially when billing errors, compliance pressures, and rising costs are involved.
Our free downloadable guide helps you take control with simple, actionable steps.
– Spot billing errors before they cost you– Save up to 15% with smarter procurement– Stay compliant with clear checklists and guidance
[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/e67ac01cc9dfddd51ad81aac77aea124?r=euc1″ url_new_window=”on” button_text=”Download Your Free Toolkit” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#F6F6F6″ button_bg_color=”#83C55D” custom_margin=”||45px|||” hover_enabled=”0″ global_colors_info=”{}” button_bg_enable_color=”on” sticky_enabled=”0″][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only.png” title_text=”Core Package Data Collection Only” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” custom_padding=”|14px||||” global_colors_info=”{}”]
The Data Collection Only Package
If you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes 

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-1.png” title_text=”Core Package Data Collection Only (1)” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTc2In19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” custom_padding=”|8px||||” global_colors_info=”{}”]
The Essentials Package
This package is the ideal starting point for stress-free communal energy management. It includes Data Collection, Resident Billing and Procurement. It’s perfect if you want to cover the core responsibilities, stay compliant and make resident communications smoother without overcomplicating things.
This package includes everything in the Data Collection Package PLUS:

Access to our custom-built billing platform
Recharge tariff calculation & setup
Resident onboarding packs to support regulation & resident engagement
Transparent monthly or quarterly billing issued directly to residents
Monthly or quarterly billing reports
Annual procurement of energy supply contract
Client portal for access to all billing data & reports
Resident portal access 

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTc2In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-2-1.png” title_text=”Core Package Data Collection Only (2)” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTg5In19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Premium Package
This package builds on the Essentials package to give you more proactive support and peace of mind. It includes everything in Essentials, plus Fund Collection and Debt Management, Efficiency & Tariff Reviews. Premium is ideal if you want to go take the hassle out of energy billing.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND:

Enhanced resident portal access
Secure fund collection and management 
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTg5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||36px|||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-3.png” title_text=”Core Package Data Collection Only (3)” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND:

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”144.8px” custom_padding=”45px||45px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”45px||11px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Energy-Managerment_Website-Image-Blocks_Bill-Validation.png” alt=”Image of a man smiling with more time and money as a result of Smarter Energy Procurement. Text overlay that says ‘The Ultimate Guide to Smarter Energy Procurement. Built for Property Managers.'” title_text=”Ultimate-Guide-to-Energy-Managerment_Website-Image-Blocks_Bill-Validation” url=”https://forms.monday.com/forms/14e604ee13bc689c446fdc71ba28cb91?r=euc1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”39px” header_text_color=”#83C55D” custom_margin=”||-25px|||” global_colors_info=”{}”]

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Bill Validation That Protects Your Budget
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||3px|1px||” custom_padding=”|0px|22px|||” global_colors_info=”{}”]
Over 1 in 3 energy bills we audit contains an error – from incorrect VAT rates to duplicated charges.
Our 33-point validation process checks your bills before they reach your finance team, ensuring you only pay what you should. We handle any disputes with suppliers directly, saving you time and stress.
For a limited time, we’re offering a free bill validation trial for selected sites. It’s a quick, no-obligation way to see the impact professional checks can make.
– Catch costly errors– Recover overpayments– Save hours of admin
[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/14e604ee13bc689c446fdc71ba28cb91?r=euc1″ button_text=”Book Free Bill Validation Trial” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”20px” custom_margin=”||23px|||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#83C55D” custom_padding=”45px||45px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”76px” custom_padding=”45px||18px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”32px” text_line_height=”1.45em” header_text_color=”#FFFFFF” header_line_height=”1.3em” text_orientation=”center” custom_padding=”|60px||60px||” custom_padding_tablet=”|60px||60px||” custom_padding_phone=”|0px||0px|false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”32px” text_font_size_phone=”28px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]
As a leading energy partner to residential managing agents, Data Energy provides streamlined solutions for Procurement, Metering & Billing and data collection.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”27px||45px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM3NjQ2In19@” button_text=”Discover Our Energy Management Solutions” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#83C55D” button_bg_color=”#FFFFFF” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”45px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”45px||11px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/10/Packages-Why-Choose-Our-Energy-Management-Solutions.png” title_text=”Packages-Why-Choose-Our-Energy-Management-Solutions” _builder_version=”4.27.0″ _module_preset=”default” max_height=”90%” max_height_tablet=”90%” max_height_phone=”90%” max_height_last_edited=”on|phone” custom_padding=”||0px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”39px” header_text_color=”#83C55D” custom_margin=”||-25px|||” global_colors_info=”{}”]

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Why Choose Our Energy Management Solutions?
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||3px|1px||” custom_padding=”|0px|22px|||” global_colors_info=”{}”]Save Time
Streamline your energy management with our solutions, giving you more time to focus on running your business.
Secure Competitive Rates 
Gain access to market-exclusive contracts tailored specifically to your property or business needs. Say goodbye to overspending.
Ensure Billing Accuracy 
Prevent costly errors with our meticulous invoice validation. We’ll make sure you only pay for what you use – exactly as agreed.
Take the Stress Out of Disputes 
Dealing with supplier issues? Leave it to us. Our experts resolve disputes swiftly and fairly, so you don’t have to waste hours on hold.
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Contracts Fixed, Big Savings Made
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]When invoicing goes wrong, it can cost more than you think. See how we turned a contract error into a £25,000 saving for our client in just 12 months.
The Issue
An incorrect contracted party was listed on the supplier account. This led to ongoing invoicing errors and unnecessary costs piling up for our client.
The Solution
We stepped in to investigate. A change of tenancy was swiftly completed. This allowed us to set up a brand-new contract with accurate details.
The Result
The new contract ensured correct invoicing right from the start. Over 12 months, the client saved £25,199.96 – an impressive 39% reduction.
Small changes can make a huge difference. We’re here to help you find those opportunities.
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Frequently Asked Questions
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How much time can your service help save? 
On average, our clients save up to 52 hours. This includes scenarios like reducing time spent on hold resolving energy queries. For instance, if you’re managing 300 meters and 30% of bills have errors, that could mean up to 90 supplier calls – each with an average 35-minute hold time. That’s more than 52 hours lost to hold music instead of focusing on your buildings and residents.

Will I have to switch suppliers? 
Not necessarily. We work with your current supplier to negotiate better rates and terms for you.

How much does your service cost? 
Our pricing structure is transparent and we offer options that suit businesses of different sizes and needs. Contact us to discuss the most suitable arrangement for you.
How can you help reduce energy costs? 
We take a tailored approach to energy management, starting with a thorough analysis of your consumption patterns and contracts. By negotiating competitive deals and optimising your usage, we can help significantly lower your costs.

Do you offer support after securing an energy deal? 
Absolutely. Our service includes ongoing support, such as bill validation, contract management, and regular usage reviews, ensuring your energy management remains seamless.
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Hear From Some of Our Clients
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“The team are always incredibly helpful, they sort contracts quickly and help with everything else e.g.: after six months of battling with one supplier, Manda resolved the issue and we got a refund of over £5,000. Outstanding service and always save our client money.”
Angela, Head of Operations

“Their expertise and proactive support have saved our business significant time and money. A trusted partner!”

— Myles, Property Manager
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Resources
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Latest News
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Useful Links
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODg0In19@” url_new_window=”on” button_text=”Find Out More” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_bg_color=”#83C55D” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”clients-carousel” _builder_version=”4.16″ min_height=”820.4px” custom_padding=”15px||15px|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_2_text_color=”#83c55d” text_orientation=”center” custom_margin=”||0px|” global_colors_info=”{}”]
Our Trusted Clients
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[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### Our Services
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Efficient Solutions for Residential Energy Procurement, Metering, Billing & Data Collection
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We’ve worked with managing agents for over 30 years, providing energy solutions and delivering a hassle-free service to you and your residents, improving sustainability and cutting costs.
With an outstanding team of energy managers, engineers and technical consultants, you know you’re in safe hands.
We understand that different portfolios have different requirements, and our combination of skills allow us to tailor bespoke services to meet your needs and objectives. From landlord supplies to communal and district heat networks, we’re only a phone call away.
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Metering & Billing
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Accurate Billing. Seamless Service. Complete Support.
Our metering and billing services make life easier for both you and your residents. From selecting the best metering solution to handling tariffs, bill generation and payment recovery, whether it’s PAYG or Credit Billing options, we’ve got it covered, ensuring a transparent and hassle-free experience.
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Site Works & Technical Services
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Comprehensive technical and onsite support for metering and data collection systems.
Our team of skilled engineers and technical experts brings extensive practical experience and a deep understanding of common on-site challenges.
We offer hands-on, expert support to resolve issues quickly. Our customised services range from basic meter readings to complete data collection system upgrades, ensuring full compliance and tailored to your specific needs.
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Energy Procurement
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Cost-effective energy contracts. Hassle-free utilities management.
We source highly competitive energy rates that aren’t available directly, offering you detailed energy review reports with consumption analysis and market comparisons.
Our Bill Validation Service ensures accurate billing by verifying invoices, usage and contract costs, so you can focus on running your business, not chasing utility issues.
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Consultancy & Support Services
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Energy forensics, audits & heat network regulations: expert consultancy and support for compliance and sustainability.
Consultancy and support to meet the specific needs of your portfolio. From compliance and sustainability to performance optimisation, our expert team uses quality data and ongoing reporting to guide you to the best outcomes.
Our practical approach bridges gaps and delivers solutions that offer long-term, measurable benefits. We handle everything from analysis to actionable recommendations, ensuring your operations meet industry standards and regulations.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTYzIn19@” url_new_window=”on” button_text=”Find out more” button_alignment=”left” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/10/DE-Energy-Procurement-1.png” title_text=”DE – Energy Procurement” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”51px||38px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMGDE-logo-content-block.png” title_text=”DMGDE logo content block” _builder_version=”4.27.0″ _module_preset=”default” width=”70%” module_alignment=”center” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Looking for a Total Heat and Energy Management Provider?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. We’re driving sustainability, ensuring regulatory compliance and freeing you up to focus on what you do best.
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DMG Delta provides exceptional maintenance and 24/7/365 breakdown/callout services, ensuring outstanding heating system performance and sustainable building management.
We make buildings more efficient and sustainable for our clients, residents, and communities. With over 30 years of expertise, we provide exceptional maintenance and 24/7/365 breakdown/callout services, ensuring outstanding system performance. Our advanced IT, training, and innovative solutions drive us toward a net-zero future.
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Heat Networks
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Planned Preventative Maintenance (PPM)
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Technical Engineering & Breakdown Service
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Water Treatment
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Insights & Resources
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Our Trusted Clients
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#### Payment Methods
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Payment Methods
You can pay your utility bill through a variety of methods: 
Customer Portal – You can pay your bill through your Customer Portal account. Login at customer.dataenergy.co.uk
To register, please use your unique PayPoint and PIN number, which can be found in the bottom right-hand corner of your bill.
Direct Debit – A direct debit mandate can be completed online. Click here to complete. Please note, direct debit is not available for pre-payment customers.
Bank Transfer – Details to make a bank transfer can be found on the back of your bill. Please use your unique account number as a payment reference.
QR code – Simply scan the QR code on your bill to make a payment online.
In Store – You can pay at any store facilitating PayPoint by scanning the barcode in the bottom right-hand corner of your bill.
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#### Privacy Policy
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Privacy Policy
 
We are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy. If you have any questions regarding this policy and our privacy practices, please contact us at:
info@dataenergy.co.uk
01279 810120
or by writing to
Data Energy, Sion Park, Stansted Road, Birchanger, Bishops Stortford, Herts, CM23 5PU
 
How do we collect information from you?
We obtain information about you when you use our website, for example, when you complete our contact form or engage with other forms within our site.
 
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
Phone call recording
As per many businesses, we record all our inbound and outbound calls. We record telephone calls for quality assurance, staff training, and to maintain an accurate record of any instructions and agreement. During recorded calls, we may collect your name, contact information, account details, and any other personal data you choose to share with us during the conversation. We store your call recordings securely. Recordings are only kept for as long as necessary for our business purposes and will never be shared with third parties unless required by law.
Website recording
Like many other websites, our website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
 
Use of cookies: Main Cookies used on our site
Google Analytics 
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited
For more information on Google Analytic’s privacy policy visit here – https://www.google.com/analytics/learn/privacy.html
Google Maps
These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.
 
How is your information used?
We may use your information to:

Contact you regarding queries raised in the contact form;
Carry out our obligations arising from any contracts entered into by you and us;
Seek your views or comments on the services we provide;
Notify you of changes to our services;
Send you communications which you have requested and that may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
 
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
 
Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure store pages, your payments are processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
 
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
 
How you can access and update your information
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by contacting us via the channels detailed above.
 
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected via SSL. When you are on a secure page, a lock icon will appear at the top of your web browser.
Although we do our upmost to ensure your data is secured, this can never be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
 
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
 
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
 
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
 
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (EU). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
 
Review of this Policy
We keep this Policy under regular review and update accordingly.
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#### Register
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Register
We want your experience with us to be positive, enabling you to manage your account with ease. Our Customer Portal allows you to:
• Make payments• Manage your energy use• Provide meter reads• Report occupancy changes
You can also find handy information on heat networks, energy saving advice and frequently asked questions.
You can register for our Customer Portal at customer.dataenergy.co.uk
To register, please use your unique PayPoint and PIN number, which can be found in the bottom right-hand corner of your bill.

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Create an account
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#### Resident Complaints Policy
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We’re here to help
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At Data Energy, we want every experience with us to be a positive one. If something hasn’t gone quite right, we’d like to hear from you.
We take every customer interaction seriously. We’ll always do our best to understand what’s happened and work with your heat supplier to put things right.
If you have a question about your account, our service or anything else, we’re here to help. We’ll explain things clearly, keep you updated and work towards a fair solution as quickly as we can.
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What is a complaint?
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A complaint is when you’re unhappy with a serive you’ve received and you’d like us to look into it.
As Data Energy provides metering, billing and customer support on behalf of your heat supplier, we can investigate complaints about the services we provide, including:

Bills and charges

Meter readings and energy usage

Customer service

Letters, emails and other communications

Payments and account administration

Debt management and payment support

Some complaints are about the heat network itself, rather than the services we provide. These can include:

No heating or hot water

Heating that isn’t working properly

Repairs or maintenance

Faults with the heat network or plant room

Planned or unplanned service interruptions

The day-to-day operation of the heat network

These issues are usually the responsibility of your heat supplier or their managing agent.
If your complaint is about something they look after, there’s no need to worry – we’ll explain who can help and point you in the right direction. Where appropriate, we’ll also share the relevant information with your heat supplier to help them investigate your concerns.
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What you can expect
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We’ve made our complaints process as simple as possible.
In many cases, we can sort things out during your phone call or when you get in touch with us, without the need for a formal complaint.
Our Customer Care Advisors are trained to answer your questions, understand your concerns and do everything they can to put things right. If they can’t resolve the issue straight away, they’ll explain what will happen next and keep you updated along the way.
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How to raise a complaint
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Step 1: Tell us what’s happened

If you’re not sure whether your complaint is about Data Energy or your heat supplier, get in touch with us first. We’ll help you work out who is best placed to help.
If your complaint is about things like:

No heating or hot water

Poor heating performance

Repairs or maintenance

Heat network faults

The day-to-day operation of the heat network

we may ask you to contact your heat supplier or managing agent, as they’re usually responsible for these services. You can normally find their contact details on your bill or in other communications they’ve sent you.

Contact Us
Our Customer Care Advisors will listen to what’s happened, answer your questions and do everything they can to put things right. If we can’t resolve the issue straight away, we’ll explain what happens next and keep you updated.
You can contact us in whichever way suits you best:

Help Centre – Raise a support ticket through our Help Centre.

Email – customercare@dataenergy.co.uk

Phone – 01279 810119

Post – Data Energy Management Services Limited, Sion Park, Stansted Road, Birchanger, CM23 5PU

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Step 2: Still not happy? We’ll take another look

If you don’t feel we’ve resolved your concern, or you’re unhappy with the service you’ve received, you can ask for your complaint to be reviewed by our Escalations Team.
Just let one of our Customer Care Advisors know, and we’ll arrange for an independent Escalations Specialist to review your case.
 
What happens next
Once your complaint has been escalated:

We’ll give you a complaint reference number.

An idependent Escalations Specialist will review all the information we’ve received.

If we need any more information, we’ll get in touch with you.

We’ll send you a formal response within 10 working days of acknowledging your complaint.

If your complaint is more complex, it may take a little longer to investigate. If that’s the case, there’s no need to worry – we’ll keep you updated and let you know what to expect.
If we find that your complaint is mainly about the operation, maintenance or performance of the heat network, rather than the services Data Energy provides, we’ll explain this clearly and direct you to the organisation responsible – usually your heat supplier or their authorised managing agent.
Where appropriate, we’ll also share the relevant information with your heat supplier to help them investigate your concerns.
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Step 3: Ask for an independent review

If you’re still unhappy after your complaint has been reviewed by our Escalations Team, you can ask for it to be reviewd by our Head of Customer Solutions.
You can do this by replying to your Escalations Specialist and requesting a review. In some cases, your Escalations Speciliast may also recommend referring your complait to the Head of Customer solutions if they believe it would benefit from a more detailed review.

 
What happens next

The Head of Customer Solutions will contact you within 3 working days to confirm they’ve received your complaint and explain what happens next.

They’ll carry out an independent review of your case and consider all the information available.

If needed, we may contact your heat supplier to gather information that will help us investigate your complaint fully.

If you’d prefer us to not contact your heat supplier, please let us know when you request the review. We’ll respect your wishes, although it may limit the information we’re able to gather and could affect how we investigate your complaint.
We’ll send you a formal response within 14 working days of the Head of Customer Solutions acknowledging your complaint. If we need more time, we’ll let you know why and keep you updated throughout the process.

 
The outcome
We hope we’ll have been able to resolve your complaint by this stage.
If we’ve reached an agreed outcome, we’ll send you a complain closure confirmation. This will include:

A summary of your complaint

What we’ve investigated

The outcome we’ve agreed with you

Confirmation that your complaint has now been closed

If you’re still not happy
If you’re not satisfied with our final response, or it’s been eight weeks since you first raised your complaint and we’ve not been able to reach a resolution, we’ll send you a deadlock letter.
A deadlock letter confirms that we’ve reached the end of our complaints process. It also explains the next steps available to you if you’d like your complaint to be reviewed independently.
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Step 4: Independent review by the Energy Ombudsman

If you’re still not happy with the outcome of your complaint, you may be able to ask the Energy Ombudsman to review it.
You can usually do this if:

We’ve sent you our final response and you don’t agree with the outcome, or

Eight weeks have passed since you first raised your complaint and it still hasn’t been resolved.

Before you contact the Energy Ombudsman, we’ll send you either:

A final response explaining our decision, or

A deadlock letter confirming that we’ve reached the end of our complaints process.

The Energy Ombudsman is independent of both Data Energy and your heat supplier. They’ll review the information provided by everyone involved before deciding whehter any further action is needed.
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Step 5: Contact the Energy Ombudsman
 

Website – www.energyombudsman.org

Phone – 0330 440 1642

Post –

Energy Ombudsman
PO Box 966
Warrington
WA4 9DF

You can find more information about who can use the service and how the Ombudsman investigates complaints on their website.
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#### Residents
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Welcome to the Residents Hub
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All of our resources, in one place…
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Customer Portal
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Make a Payment
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Moving in or out?
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Submit a meter reading
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Resources & News
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Help Centre
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Data Energy Management Services Ltd
Sion Park, Stansted Road, Birchanger, Bishop’s Stortford, Herts CM23 5PU
T   01279 810119
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HomeAbout UsResident’s HubCustomer PortalHelp CentreResident’s NewsRefund PolicyResident Complaints PolicyService Status
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© Data Energy Management Services Ltd  All Rights Reserved 2026  |     Part of Trinergy Group|   Privacy Policy
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#### Residents Contact
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Contact us
If you are a Managing Agent, Housing Association or Resort Owner, and would like to learn more about our services, please complete the form below or call 01279 810 120.
If you are a Tenant or Leaseholder, and have a billing query, please use our Self Service or Customer Portal.
Alternatively our dedicated, multi-lingual customer service team can be contacted on 01279 810 119.
Our opening hours are Monday – Friday, 8:30am – 5:00pm, excluding bank holidays.
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Send an Enquiry
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Please Select a DepartmentAccounts TeamBrokerage TeamGeneral EnquiriesTechnical & Onsite Team

How did you hear about us?Social MediaTPI Annual SeminarOther Conference/Seminar/EventReferralGoogle Search

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Our Trusted Clients
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Trustpilot

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#### Residents Leaflet Library
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Leaflet Library
Here you can find our leaflets in one place. Click to view and download.
Why not read our Residents Hub e-guide to find out how to make the most out of your account?
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Your Home is Connected
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iKnoWatt (IKW3) User Guide (PAYG)
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iKnoWatt (IKW2) User Guide (Secure PAYG unit)
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Guru Hub User Manual (PAYG)
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Guru Hub User Manual (Credit)
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Introducing the Help Centre
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Your Resident Hub E-guide
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Energy Saving Advice
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Subletting and your Responsibilities
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Getting to Know Your Communal Heating
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Data Energy Paperless
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Glossary of Terms
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Introducing Single Sign-On
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#### Residents News
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Stay informed and explore everything from resources and insights to company news, all in one place.
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Featured:
Welcome to the Summer Edition of the Data Energy Resident Newsletter!
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Hello!
In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.
As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.
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Resources
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Latest News
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Useful Links
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Our Trusted Clients
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#### Simplified Updates and Expert Guidance for Property Managers
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With heat network regulations evolving, staying informed can feel overwhelming. We’re here to simplify it for you.
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Sign up for regular updates and get:

Straightforward guidance and expert insights: Simplified advice on the latest heat network regulations and what the changes mean for property managers.

Exclusive access to podcasts, webinars and expert articles. Be the first to access our podcasts, webinars, checklists, useful links and resources and downloadable guides.

Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”144.8px” custom_padding=”8px||6px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”57px|auto||auto||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/The-Heat-Network-Compliance-Companion-Playbook-750-x-750-px.png” title_text=”The Heat Network Compliance Companion Playbook (750 x 750 px)” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NzcyIn19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||26px|||” global_colors_info=”{}” theme_builder_area=”post_content”]
Your Essential Heat Network Regulation Guide is Coming Soon
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Clarity. Confidence. Compliance — simplified for Property Managers.
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The sector needs clarity – fast. Many property managers are already responsible for heat networks, but few realise it. With Ofgem regulation on the horizon, the pressure to get it right is growing. Non-compliance could mean complaints, costs and reputational damage.
We know that around 90% of property managers don’t yet feel confident navigating these new requirements. That’s exactly why we’ve created this playbook – to make regulation clear, practical and human.
This isn’t a technical manual. It’s your everyday reference guide – short, visual and easy to use. Each section gives you the essentials without the jargon – what the regulations mean, what you need to do and how to do it.
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Get early access to the Playbook
Be the first to get access and start preparing for Ofgem regulation with confidence.
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We know property managers are busy. That’s why we cut through the complexity and deliver only what you need to know, when you need to know it.
Your Information is safe. We respect your privacy, will never share your details with third parties, and promise not to bombard you with hard sells or spam.

 
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Coming Up:
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Resources
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Latest News
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#### Site Works and Technical Services
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Onsite Services
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Comprehensive technical and onsite support for metering & data collection systems.
Our team of skilled engineers and technical experts brings extensive practical experience and a deep understanding of common on-site challenges. We offer hands-on, expert support to resolve issues quickly. Our customised services range from basic meter readings to complete data collection system upgrades, ensuring full compliance and tailored to your specific needs.
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We take pride in our expertise to visit sites and resolve issues, whether it’s a straightforward meter replacement or diagnosing and fixing a complex fault impacting an entire metering system. With extensive experience across various data collection systems and meter types, we’re equipped to assist you. Whether you’re facing challenges with remote data collection or seeking a new solution, we’re here to help.
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Our Commitment to Safety and Sustainability
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Our team is supported by the latest IT systems, comprehensive training, and quality assurance processes, all aimed at delivering energy efficiency and reducing carbon emissions as we move towards a net-zero future. We place a strong focus on health and safety, with one clear goal: zero accidents. We’re not just here to do a job—we’re here to do it right, with your safety and the environment in mind.
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Site Surveys
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Our site surveys enable us to assess the existing data collection infrastructure at a development and identify any issues hindering full remote access to all meters, as required by the Heat Network (Metering and Billing) Regulations.
These surveys are usually conducted before we take over the metering and billing operations at a site, but they can also be carried out for project work if you’re facing problems with your current data collection system or are considering new installation options. Whatever the need, we’ll find the solution that works best for you.
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Meter Investigations
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If you suspect an issue with a sub-meter—whether it’s measuring heat, cooling, hot/cold water, or electricity—we’re here to assist. Our thorough inspection will pinpoint the problem and recommend a course of action. It could be a wiring fault, or the meter may need replacement.
Whatever the issue, we’ll provide a detailed quote following the investigation and work swiftly to get everything back to proper operation!
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Remote Monitoring and Fault Detection
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Our in-house data collection software enables remote monitoring of metering data, automatically flagging any issues. These are reported to you in a monthly review, applicable to customers using any of our metering and billing services, allowing you to take prompt corrective action.
For heat or cooling meters, addressing issues quickly is crucial to remain compliant with the Heat Network (Metering and Billing) Regulations. Once a fault is detected, we recommend an investigation to determine the root cause. If possible, we will resolve the issue during the investigation; otherwise, we will provide a follow-up proposal for further work.
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Annual Meter Reading for Communal Supplies
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Energy suppliers are often unreliable when it comes to obtaining regular meter readings, which can lead to inaccurate billing, large catch-up bills, and delays in resolving these issues—creating headaches for property managers.
As part of our Energy Procurement service, we conduct annual site visits to record meter readings and submit them directly to the supplier. This ensures your bills are accurate and reflect actual usage, giving you peace of mind.
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Heat Networks & Data Reporting
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You can’t manage what you can’t measure
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Data Flow from HIU Heat Meter to Residents and Property Managers/Heat Supplier
 
Our bespoke, innovative system enables seamless data transfer from residential heat meters, ensuring efficient billing, transparency and operational insights for both customers and heat suppliers.
The process begins at the heat meter installed in each apartment, which measures the heat consumed by residents in kWh. This data is then transmitted, typically through an mBus network or similar protocol, to a central device called a data logger, where the readings are stored.
From there, the network router transmits the data via the internet to an external management system, often operated by an M&B agent. The agent processes this data using specialised software, formatting it correctly for integration into the billing system. In cases where automated software is unavailable, this process can be done manually.
Once integrated into the billing system, accurate and transparent invoices are generated, with detailed consumption records for each billing period. This data is also made available through a customer portal, allowing residents to easily track their energy usage and billing history.
Additionally, the data can be shared via a client portal, offering property managers and heat suppliers a complete overview of their heat network’s performance and efficiency. This real-time access to metering data enhances network transparency and simplifies the process of monitoring system performance.
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Key Benefits
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Our system supports the billing process in line with the Heat Network (Metering and Billing) Regulations.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Efficiency” admin_label=”Energy Efficiency” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/MOP-Partnerships-icon.svg_.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#3C3C3B” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Metering encourages lower energy consumption by promoting awareness among residents.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Performance Monitoring” admin_label=”Performance Monitoring” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Software-dev-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#3C3C3B” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Ongoing insights into heat network efficiency, including monitoring of heat losses, enable proactive network management.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Fair Tariffs” admin_label=”Fair Tariffs:” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Integration-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#3C3C3B” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Accurate data on network efficiency allows for the setting of equitable heat tariffs.
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Network Improvements” admin_label=”Network Improvements” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/Client-portal-icon.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#3C3C3B” body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Annual reports and audits help identify opportunities for system enhancements, ensuring optimal performance year after year.
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With advanced metering and data reporting, we make heat networks more transparent and efficient, reducing energy costs for residents and streamlining operations for suppliers.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”7px||34px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMGDE-logo-content-block.png” title_text=”DMGDE logo content block” _builder_version=”4.27.0″ _module_preset=”default” width=”70%” width_tablet=”70%” width_phone=”100%” width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Looking for a Total Heat and Energy Management Provider?” _builder_version=”4.27.0″ _module_preset=”default” title_text_align=”center” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents.
Together, we now offer a complete solution for your heat networks and energy needs, from maintenance to energy procurement, metering & billing. We’re driving sustainability, ensuring regulatory compliance and freeing you up to focus on what you do best.
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Insights & Resources
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Our Trusted Clients
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#### Smarter Energy Management
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[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#83C55D” header_font=”|700|||||||” header_text_color=”#5C2D84″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”49px” custom_margin=”-11px||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|127px|20px||false|false” hover_enabled=”0″ header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]
The Ultimate Guide to Smarter Energy Management.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” width=”88.6%” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Cut costs. Reduce admin. Stay compliant.
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Managing utilities can be time-consuming and expensive – especially when billing errors, compliance pressures, and rising costs are involved.
Our free downloadable guide helps you take control with simple, actionable steps.
– Spot billing errors before they cost you– Save up to 15% with smarter procurement– Stay compliant with clear checklists and guidance
[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/e67ac01cc9dfddd51ad81aac77aea124?r=euc1″ button_text=”Download Your Free Toolkit” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”20px” custom_margin=”||23px|||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”45px||45px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#83C55D” header_font=”|700|||||||” header_text_color=”#83C55D” header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”49px” custom_margin=”2px||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|127px|2px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Free Webinar: Smarter Energy for Property Managers.
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Struggling with rising costs, billing errors or compliance demands? Join our expert-led webinar for property managers and learn how to take control.
What you’ll gain:
– The 3 biggest risks in DIY energy management– How bill validation protects your time and budget– When to outsource (and why it pays off)
Plus, get our free e-guide, checklists, and a no-obligation bill check for qualifying sites.

[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3295279677262820701″ button_text=”Reserve Your Space” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#83C55D” button_bg_color=”#FFFFFF” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Energy-Managerment_Page-Image-Blocks_Webinar.png” alt=”Image of a man smiling during our Energy Procurement Webinar with text overlayed that says ‘Join Our Free Webinar: Practical advice for property managers – live with our experts.'” title_text=”Ultimate-Guide-to-Energy-Managerment_Page-Image-Blocks_Webinar” url=”https://register.gotowebinar.com/register/3295279677262820701″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”144.8px” custom_padding=”45px||45px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”45px||11px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Energy-Managerment_Website-Image-Blocks_Bill-Validation.png” alt=”Image of a man smiling with more time and money as a result of Smarter Energy Procurement. Text overlay that says ‘The Ultimate Guide to Smarter Energy Procurement. Built for Property Managers.'” title_text=”Ultimate-Guide-to-Energy-Managerment_Website-Image-Blocks_Bill-Validation” url=”https://forms.monday.com/forms/14e604ee13bc689c446fdc71ba28cb91?r=euc1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”39px” header_text_color=”#83C55D” custom_margin=”||-25px|||” global_colors_info=”{}”]

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Bill Validation That Protects Your Budget
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Over 1 in 3 energy bills we audit contains an error – from incorrect VAT rates to duplicated charges.
Our 33-point validation process checks your bills before they reach your finance team, ensuring you only pay what you should. We handle any disputes with suppliers directly, saving you time and stress.
For a limited time, we’re offering a free bill validation trial for selected sites. It’s a quick, no-obligation way to see the impact professional checks can make.
– Catch costly errors– Recover overpayments– Save hours of admin
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As a leading energy partner to residential managing agents, Data Energy provides streamlined solutions for Procurement, Metering & Billing and data collection.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”27px||45px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM3NjQ2In19@” button_text=”Discover Our Energy Management Solutions” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#83C55D” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”45px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”45px||11px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Ultimate-Guide-to-Energy-Management_Website-Image-Blocks-Portrait.png” alt=”Image of a man smiling with more time and money as a result of Smarter Energy Procurement. Text overlay that says ‘The Ultimate Guide to Smarter Energy Procurement. Built for Property Managers.'” title_text=”Ultimate-Guide-to-Energy-Management_Website-Image-Blocks-Portrait” align=”center” _builder_version=”4.27.0″ _module_preset=”default” width=”100%” max_width=”100%” module_alignment=”right” min_height=”759px” height=”1000px” max_height=”781px” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font_size=”39px” header_text_color=”#83C55D” custom_margin=”||-25px|||” global_colors_info=”{}”]

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Why Choose Our Energy Management Solutions?
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Save Time
Streamline your energy management with our solutions, giving you more time to focus on running your business.
Secure Competitive Rates 
Gain access to market-exclusive contracts tailored specifically to your property or business needs. Say goodbye to overspending. 
Ensure Billing Accuracy 
Prevent costly errors with our meticulous invoice validation. We’ll make sure you only pay for what you use – exactly as agreed. 
Take the Stress Out of Disputes 
Dealing with supplier issues? Leave it to us. Our experts resolve disputes swiftly and fairly, so you don’t have to waste hours on hold.
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Clarity you can count on
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As well as sharing our expertise, we’re open about how we’re paid – so you always know where you stand. Our fees are simple, straightforward, and agreed upfront, giving you complete confidence that there are no hidden extras.
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Commission Rate per meter

Gas

December 2023
£10.00
29.50

January 2024
£10.00
23.00

February 2024
£10.00
20.00

April 2024
£10.00
15.00

August 2024 Onwards
£10.00
10.00

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
” content_phone=”

Month / Applicable From
Daily standing charge (£/day)
OCR/DR Unit Rate (pence/kWh)

1st January 2022
£10.00
23.00

1st February 2022
£10.00
23.00

1st March 2022
£10.00
23.00

1st April 2022
£10.00
23.00

1st June 2022
£10.00
25.20

1st July 2022
£10.00
25.20

1st August 2022
£10.00
30.50

1st September 2022
£10.00
37.50

1st October 2022
£10.00
35.00

1st November 2022
£10.00
29.50

1st December 2022
£10.00
30.00

1st January 2023 onwards
£10.00
29.50

VAT and CCL will be applied to OCR and DR at the standard rate. To qualify for the reduced rate of VAT and CCL exemption, a PP11 form should be completed for residential usage.
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Commission Rate per meter

Gas

Electricity

Standing Charge

£50/annum

£50/annum

Unit Rate Uplift

1p/kWh

1p/kWh

 
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All uplift is applied to the supplier invoices.
Fees are paid directly to us by the supplier.

By being open about our maximum fee structure, we make sure you always know where you stand. It’s part of the trust we build with every client and supplier relationship.
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Contracts Fixed, Big Savings Made
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When invoicing goes wrong, it can cost more than you think. See how we turned a contract error into a £25,000 saving for our client in just 12 months. 
The IssueAn incorrect contracted party was listed on the supplier account. This led to ongoing invoicing errors and unnecessary costs piling up for our client.
The SolutionWe stepped in to investigate. A change of tenancy was swiftly completed. This allowed us to set up a brand-new contract with accurate details.
The ResultThe new contract ensured correct invoicing right from the start. Over 12 months, the client saved £25,199.96 – an impressive 39% reduction.
Small changes can make a huge difference. We’re here to help you find those opportunities.
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Frequently Asked Questions
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How much time can your service help save? 
On average, our clients save up to 52 hours. This includes scenarios like reducing time spent on hold resolving energy queries. For instance, if you’re managing 300 meters and 30% of bills have errors, that could mean up to 90 supplier calls – each with an average 35-minute hold time. That’s more than 52 hours lost to hold music instead of focusing on your buildings and residents.

Will I have to switch suppliers? 
Not necessarily. We work with your current supplier to negotiate better rates and terms for you.

How much does your service cost? 
Our pricing structure is transparent and we offer options that suit businesses of different sizes and needs. Contact us to discuss the most suitable arrangement for you.
How can you help reduce energy costs? 
We take a tailored approach to energy management, starting with a thorough analysis of your consumption patterns and contracts. By negotiating competitive deals and optimising your usage, we can help significantly lower your costs.

Do you offer support after securing an energy deal? 
Absolutely. Our service includes ongoing support, such as bill validation, contract management, and regular usage reviews, ensuring your energy management remains seamless.
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Hear From Some of Our Clients
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“The team are always incredibly helpful, they sort contracts quickly and help with everything else e.g.: after six months of battling with one supplier, Manda resolved the issue and we got a refund of over £5,000. Outstanding service and always save our client money.”

Angela, Head of Operations

“Their expertise and proactive support have saved our business significant time and money. A trusted partner!” 

— Myles, Property Manager 
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Knowledge Zone
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From MPANs to kWh, AMR to FiT – energy procurement has its fair share of jargon. Scroll through these two bite-sized guides to get clear on the essentials, cut through the confusion, and feel more confident navigating your energy data and contracts.
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We’ve signed the REC Code of Practice
We’re proud to have signed the REC Code of Practice – a voluntary set of standards for Third Party Intermediaries (TPIs) like us. It’s all about transparency, fair treatment, and doing the right thing for you. It means we clearly show how we’re paid, explain your options in plain English, and always act in your best interests. While many providers aren’t signed up, we believe this level of openness should be the norm – not the exception. It’s just one more way we help you buy energy with confidence. Find out more about the Retail Energy Code.
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Resources
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Latest News
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Useful Links
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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Our Trusted Clients
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#### Submit a Meter Reading
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Submit a Meter Reading
Your meter accurately records your consumption. Most meters send us updates remotely, called Actual meter readings, which we use to calculate your bills. You can also send us manual meter readings by completing the form below.
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If your bill is based on Actual meter readings it has likely been generated using data received remotely from the meter within your apartment. If you submit a manual meter reading, but we are already recording data remotely for your property, your reading will not be used for billing.
If your bill shows Estimated readings, this indicates that there was no Actual meter reading available, hence an Estimate was calculated and used to issue a bill and avoid any interruption to your billing, whilst we await the Actual readings to come through. So, it’s a good idea to send us a manual meter reading as soon as possible! This may result in your account being ‘re-billed’ to correct your charges, so you only pay for what you used.
To submit your reading, you will need to take a photo of the meter clearly showing the Meter Serial Number (MSN) and the meter reading in kWh. Please note we can only accept meter readings supported by photo evidence!

1. Your reading should show kWh (not m3)
2. Please ensure your Meter Serial Number (MSN) is clear in view
3. If your property has a Worcester Bosch HIU, please take a photo of your meter reading showing in kWh. You do not need to supply the Meter Serial Number (MSN). Please do not attempt to remove the cover of the HIU.
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Submitting a Meter Reading
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#### The Compliance Companion Playbook and Your Route to Compliance
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Getting You Ready for Ofgem’s New Heat Network Rules
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Heat networks are now regulated.That changes everything.
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With Ofgem appointed as the heat network regulator under the Energy Act 2023, property managers, operators and suppliers are entering a new era of formal oversight, defined responsibilities, and enforceable standards. Heat network compliance is now a formal regulatory responsibility.
The Heat Network Compliance Playbook is a practical guide designed to help senior property managers, operations teams and compliance leads understand what’s changed, what’s coming next, and how to stay compliant without losing control of cost, performance or resident experience.
This page gives you a clear overview of what heat network compliance really means, and how to navigate it confidently.
[/et_pb_text][et_pb_button button_url=”https://hub.dataenergy.co.uk/story/the-heat-network-compliance-companion-playbook/page/1″ url_new_window=”on” button_text=”Access the Playbook” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”80px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_padding=”0px||80px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2026/02/The-Heat-Network-Compliance-Companion-Playbook-750-x-750-px-2.png” alt=”Ofgem heat network regulation under the Energy Act 2023.” title_text=”The Heat Network Compliance Companion Playbook (750 x 750 px) (2)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|–et_global_body_font_weight|||||||” header_text_color=”#125DA8″ header_line_height=”1.3em” header_2_font=”|300|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”20px” header_2_letter_spacing=”4px” header_3_font=”|300|||||||” header_3_text_color=”#83C55D” header_3_font_size=”25px” header_3_line_height=”1.6em” background_layout=”dark” width=”100%” min_height=”45px” custom_margin=”2px||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”22px|0px|11px||false|false” text_font_size_tablet=”” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” header_2_font_size_tablet=”22px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”18px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
THE BACKGROUND
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Why Heat Networks Are Now Regulated
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Heat networks were historically unregulated, despite serving thousands of residents with no alternative choice of supplier.

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That has changed.
Under the Energy Act 2023:
• Ofgem has been appointed as the regulator for heat networks• Suppliers and operators must meet defined Authorisation Conditions• Consumer protection, transparency and performance are now enforceable• Non-compliance will carry regulatory and financial consequences
For property managers, this is no longer a “technical issue”. It’s a governance, reputational and operational responsibility.
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The Four Pillars of Heat Network Compliance
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Successful compliance is not about ticking boxes.It relies on four connected pillars working together.
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Meter It.

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Meeting heat network metering requirements is essential for fair billing. Accurate, reliable metering underpins everything:
• Fair billing• Performance monitoring• Regulatory reporting• Resident trust
You can’t manage what you can’t measure. Poor data quality is one of the biggest compliance risks for heat networks today.
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Bill It.

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Billing must now be:
• Transparent• Understandable• Justifiable• Based on accurate data (actual reads)• Quarterly
Ofgem and heat network billing regulations place new expectations on transparency and a real emphasis on fairness and clarity for end users, not just system capability.
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Maintain It.

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Heat networks fall within wider building safety and asset management responsibilities.
Maintenance is no longer just about uptime. You need to ensure your maintenance and reporting covers:

Legal obligations: compliance with health & safety legislation, metering & billing regulations, and Ofgem oversight

Golden Thread: maintenance creates the evidence base regulators and residents will rely on

Efficiency & cost control: poorly maintained systems waste energy and inflate bills

Resident trust: transparent records and rapid response to issues build confidence

Risk management: avoid fines, reputational damage, and costly emergency repairs

It’s about demonstrating control, competence, compliance and accountability across the lifecycle of the system, while balancing resident expectations and costs.
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Manage It.

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Real-time insights and regular reporting can transform heat network management – giving you visibility, confidence and control.
Continuous monitoring helps you:
• Spot inefficiencies before they escalate into costly failures• Benchmark performance across multiple sites• Track compliance against HNTAS KPIs• Reduce avoidable callouts and disruption• Build trust through transparency and data-led decision-making
This includes alignment with frameworks such as HNTAS and preparation for future enforcement.
 
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About Data Energy
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KEY MILESTONES
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The Regulatory Journey: From Now to Enforcement 
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Heat network regulation is being introduced in phases.
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Key milestones include:
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• Deemed authorisation• Formal registration and reporting• Ongoing compliance monitoring• Enforcement and penalties for non-compliance
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Understanding where you are on this journey is critical. Waiting until enforcement begins is a high-risk strategy.
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JUST RELEASED
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The 25 Authorisation Conditions:  Explained
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The Heat Network Market Framework Regulations (HNMFR) introduce 25 Authorisation Conditions that all heat network suppliers and operators must meet.

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They set clear requirements for behaviour, transparency and governance. These are not optional best practice – they are conditions of authorisation.
We’ve created a practical summary that brings all 25 conditions together in one clear reference for operators and property managers – to help keep your buildings safe, compliant and future-ready.
[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/11e9be4cd163075f3187717378984a17?r=euc1&form_name=” url_new_window=”on” button_text=”View the 25 Authorisation Conditions” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||-15px|||” locked=”off” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2026/02/Your-Route-to-Compliance_The-25-Authorisation-Conditions-Ofgem.png” alt=”The 25 Authorisation Conditions under Ofgem’s Heat Network Market Framework Regulations – the complete summary” title_text=”Your-Route-to-Compliance_The-25-Authorisation-Conditions-Ofgem” url=”https://forms.monday.com/forms/11e9be4cd163075f3187717378984a17?r=euc1&form_name=” url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”62.8px” custom_margin=”||1px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||0px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Key Milestones: Ofgem & DESNZ Timeline
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Common Compliance Risks for Property Managers
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From our experience, the biggest risks include:
• Incomplete or missing handover information• Unclear supplier and operator responsibilities• Inaccurate or unreliable metering data• Legacy billing structures that don’t meet new expectations• Limited visibility of plant performance• Reactive rather than planned maintenance
These issues are common, but they are solvable with the right approach.
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Who this Compliance Companion is for
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This guide is designed for:
• Senior Property Managers responsible for residential portfolios• Operations teams overseeing heat network performance• Compliance leads managing regulatory risk• Managing agents acting on behalf of heat network suppliers or operators
For property manager heat networks, compliance is no longer optional. If you are involved in decision-making, contractor management, billing oversight or resident communication, this applies to you.
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FAQs
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Heat network compliance is the process of meeting the legal, technical and consumer protection requirements that apply to heat networks under the Energy Act 2023 and Ofgem regulation. This includes obligations around metering accuracy, billing transparency, maintenance, performance monitoring and communication with residents.
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Yes. Heat networks in England and Wales are now regulated under the Energy Act 2023, with Ofgem appointed as the regulator. Regulation is being introduced in phases, with full enforcement expected from January 2027.
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Primary responsibility sits with the heat network supplier and operator. However, property managers often have significant oversight responsibilities, including appointing contractors, reviewing performance, managing billing processes and communicating with residents.
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Heat network authorisation is the process by which suppliers and operators are approved by Ofgem to operate legally. Authorisation comes with conditions that must be met on an ongoing basis, not just at the point of application.
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Common compliance risks include poor-quality metering data, unclear roles and responsibilities, incomplete handover information, legacy billing structures, limited performance monitoring and inadequate record keeping.
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Yes. Heat networks form part of a building’s wider systems. Maintenance, safety management, competence and record-keeping obligations under the Building Safety Act may apply, particularly in higher-risk residential buildings.
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HNTAS stands for the Heat Network Technical Assurance Scheme. It sets standards for the technical performance of heat networks and is closely aligned with regulatory expectations around efficiency, reliability and consumer protection.
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Property managers can prepare by understanding their role, reviewing metering and billing data quality, assessing maintenance records, identifying gaps in handover information and putting structured oversight arrangements in place.
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The Heat Network Compliance Companion Playbook provides practical guidance, explanations and tools to help property managers, operations teams and compliance leads navigate regulation confidently.
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JUST UPDATED
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What’s Inside The Heat Network Compliance Companion Playbook
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The full Playbook covers:

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• The regulatory framework in plain English• Roles, responsibilities and accountability• Handover requirements and common gaps• Metering and billing best practice• Maintenance and safety considerations• Performance monitoring and KPIs• Tariffs and cost transparency• The resident experience• Practical tools, checklists and guidance 
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Practical Next Steps
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If you do nothing else:
1. Understand whether you are acting as a supplier, operator, or both2. Review the quality of your metering and billing data3. Assess whether your maintenance records would stand up to scrutiny4. Identify gaps in handover information5. Put a plan in place now, not later
The Compliance Companion Playbook is designed to help you do exactly that.
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Compliance Insights + Analysis
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Our experts regularly break down what the regulations really mean in practice – and what to watch out for:

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Resources
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Latest News
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WHAT WE DO
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Expert Services
[/et_pb_text][dica_divi_carousel show_items_tablet=”2″ transition_duration=”2000″ loop=”on” autoplay=”on” hoverpause=”on” equal_height=”on” advanced_effect=”1″ arrow_nav_color=”#5C2D84″ arrow_bg_color=”#F6F6F6″ dots_color=”RGBA(255,255,255,0)” dots_active_color=”RGBA(255,255,255,0)” image_force_fullwidth=”on” arrow_position=”top” arrow_alignment=”flex-end” use_prev_icon=”on” prev_icon=”4||divi||400″ use_next_icon=”on” next_icon=”5||divi||400″ arrow_font_size=”50px” carousel_container_margin_last_edited=”off|desktop” innercontent_padding=”50px||||false|false” content_container_padding=”||||false|false” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”29px” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}” arrow_bg_color__hover_enabled=”on|hover” arrow_bg_color__hover=”#83C55D”][dica_divi_carouselitem title=”Metering & Billing Packages” sub_title=”Transparent, accurate and compliant heat network billing – backed by clear communication and friendly resident support.” url=”https://dataenergy.co.uk/metering-billing-packages/” button_text=”Learn more →” button_url=”https://dataenergy.co.uk/metering-billing-packages/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Metering-and-Billing-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/metering-billing-packages/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Compliance & Monitoring” sub_title=”Complete insight and control – from plant room to apartment level.” url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” url_new_window=”on” button_text=”Check compliance →” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Compliance-and-Monitoring.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Technical & Onsite Services” sub_title=”Diagnostics, meter health checks and expert investigations backed by real data.” url=”https://dataenergy.co.uk/site-works-technical-services/” button_text=”Technical services →” button_url=”https://dataenergy.co.uk/site-works-technical-services/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Technical-and-Onsite-Services.png” image_padding=”||30px||false|false” content_padding=”|10px||10px|false|true” button_padding=”|23px||23px|false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/site-works-technical-services/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement Packages” sub_title=”Independent procurement that secures fair, competitive rates and supports responsible budgeting.” url=”https://dataenergy.co.uk/smarter-energy-management/” button_text=”Explore procurement →” button_url=”https://dataenergy.co.uk/smarter-energy-management/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Energy-Procurement-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/smarter-energy-management/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy Services” sub_title=”Compliance, HNTAS, tariffs, commissioning, optimisation and design support.” url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_text=”Consultancy support →” button_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Consultancy-and-Support-Services.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Learning & Development” sub_title=”CPD-accredited and bespoke sessions – turning complex rules and subjects into easy-to-use, practical knowledge.” url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Talk to us →” button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Learning-and-Development.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”85px||44px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||10px|||” animation_style=”fade” animation_delay=”200ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” text_orientation=”center” background_layout=”dark” custom_margin=”||-10px||false|false” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Some of our trusted clients
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carousel show_items_desktop=”6″ show_items_mobile=”2″ loop=”on” autoplay=”on” item_vertical_align=”center” advanced_effect=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|||||” custom_padding=”||0px|||” global_colors_info=”{}”][dica_divi_carouselitem admin_label=”Fexco” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Fexco-Logo.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Berkeley Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/berkeley-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Glenny” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/glenny-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Encore” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/01/Encore-Estates.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”HML Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/hml.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”POD” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/POD_Primary_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Rendall & Rittner” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/rendallrittner-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”JAR” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/JAR_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”SHW” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/shw-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Savills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2020/09/Savills.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”RMG” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/09/RMG.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section]

#### The Data Collection Package
[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3d3d3d 0%|rgba(41,196,169,0) 48%” background_image=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-CORE-Package-Web-scaled.png” background_position=”top_center” min_height=”500px” custom_padding=”104px||0px|||” hover_enabled=”0″ global_colors_info=”{}” background_last_edited=”on|tablet” title_text=”The CORE Package – Mobile” background_image_tablet=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-CORE-Package-Tablet.png” background_enable_image_tablet=”on” sticky_enabled=”0″ background_image_phone=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-CORE-Package-Mobile.png” background_enable_image_phone=”on”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”144.8px” custom_padding=”8px||6px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”45px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” text_orientation=”center” global_colors_info=”{}”]
If you have separate billing arrangements or would prefer to do the billing in-house, we can offer you a reliable, cost-effective and transparent heat network data collection service. You’ll get seamless meter integration, automated reporting and full data access.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”577.4px” custom_padding=”55px||55px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” width_tablet=”80%” width_phone=”80%” width_last_edited=”off|desktop” custom_margin=”||||false|false” custom_padding=”||30px||false|false” global_colors_info=”{}” width__hover_enabled=”off|desktop”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#83C55D” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_text_color=”#19427D” header_2_font_size=”30px” header_3_font=”|700|||||||” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”||||false|false” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}”]
The Data Collection Package Services Include:
 
Seamless Data Integration
Reliable collection and ingestion of meter data into our secure in-house heat network data collection platform.
Automated Reporting
Receive automatic read reports to ensure data accuracy and visibility.
24/7 Access
Full access to your data anytime. Monitor metering points across your portfolio and download reports at your convenience.
Get in touch to discuss our data collection solutions for your building.
[/et_pb_text][et_pb_button button_url=”https://dataenergy.co.uk/subscribe-sign-up/” button_text=”Get in Touch” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#132538″ header_font=”|700|||||||” header_text_color=”#ffffff” header_2_text_color=”#5C2D84″ header_2_font_size=”30px” background_layout=”dark” module_alignment=”center” global_colors_info=”{}”]

 
 
Dedicated Account Management
A single point of contact who understands your scheme and supports your ongoing needs.
Expert Workshops
Join remote sessions hosted by our experienced Heat Network Managers to stay informed and up-to-date.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”194.4px” custom_padding=”22px||10px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Other Packages Available:” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][/et_pb_heading][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwMDA5In19@” url_new_window=”on” button_text=”Download Package Comparison Table” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-1.png” title_text=”Core Package Data Collection Only (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Essentials Package
This package is the ideal starting point for stress-free communal energy management. It includes Data Collection, Resident Billing and Procurement. It’s perfect if you want to cover the core responsibilities, stay compliant and make resident communications smoother without overcomplicating things.
This package includes everything in the Data Collection Package PLUS

Access to our custom-built billing platform
Recharge tariff calculation & setup
Resident onboarding packs to support regulation & resident engagement
Transparent monthly or quarterly billing issued directly to residents
Monthly or quarterly billing reports
Annual procurement of energy supply contract
Client portal for access to all billing data & reports
Resident portal access 
 
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTc2In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-2-1.png” title_text=”Core Package Data Collection Only (2)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Premium Package
This package builds on the Essentials package to give you more proactive support and peace of mind. It includes everything in Essentials, plus Fund Collection and Debt Management, Efficiency & Tariff Reviews. Premium is ideal if you want to go take the hassle out of energy billing.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND

Enhanced resident portal access
Secure fund collection and management
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

 
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTg5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-3.png” title_text=”Core Package Data Collection Only (3)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

 
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”https://dataenergy.co.uk/news-close-the-gap/” url_new_window=”on” button_text=”Get in Touch” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Metering & Billing with Data Energy
 
We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier
 
We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DE-Website-Content-Blocks-6.png” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” url_new_window=”on” button_text=”Download Part 1″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url,button_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Part 1: Mind the Gap
How to Get on Track for Compliance
 
Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”631px” custom_margin=”2px||1px|||” custom_padding=”25px|0px|87px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”499.2px” custom_margin=”62px|-84px|4px|0px|false|false” custom_padding=”0px|0px|0px|51px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/05/Self-Assessment-Questionnaire-AQD-2.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”Self Assessment Questionnaire AQD 2″ url=”https://forms.monday.com/forms/52514ce083fa5ce2346cb98a56b6bd5f?r=euc1″ align=”center” _builder_version=”4.27.0″ _module_preset=”default” width=”59%” max_width=”65%” custom_padding=”|0px||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|0px|||false|false” global_colors_info=”{}”][et_pb_cta button_url=”https://forms.monday.com/forms/52514ce083fa5ce2346cb98a56b6bd5f?r=euc1″ url_new_window=”on” button_text=”Download ” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”4vh|0vw|4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”60px|0px||0px|false|true” link_option_url_new_window=”on” hover_enabled=”0″ header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on” sticky_enabled=”0″]
Is Your Heat Network Compliance-Ready?
 
Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NDg2In19@” button_text=”Read the full article” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/11/From-Compliance-to-Confidence-15-11-24-1.png” title_text=”From Compliance to Confidence 15-11-24 (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DMG-Website-Content-Blocks-5.png” title_text=”DMG Website Content Blocks (5)” url=”https://forms.monday.com/forms/753f5c6b2858fbcf9296f0c9b134cc05?r=euc1″ url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
[/et_pb_text][et_pb_button button_url=”https://dmgdelta.co.uk/10-critical-checks/” url_new_window=”on” button_text=”Download” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”#Resources” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||0px||true|false” animation_style=”fade” animation_delay=”200ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Resources
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Latest News
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Useful Links
[/et_pb_text][et_pb_blog fullwidth=”off” posts_number=”6″ include_categories=”1093″ show_more=”on” show_author=”off” show_date=”off” show_categories=”off” masonry_tile_background_color=”#F6F6F6″ module_class=”dt-blog-equal-height” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#5C2D84″ header_font_size=”29px” body_text_color=”#3C3C3B” meta_text_color=”#3C3C3B” read_more_text_color=”#F6F6F6″ pagination_text_color=”#5C2D84″ pagination_font_size=”20px” background_enable_color=”off” width=”99.9%” custom_padding=”0px||0px||true|true” custom_css_content=”margin-bottom: 20px !important;” custom_css_post_meta=”margin-bottom: 10px !important;” custom_css_read_more=” font-weight: 500 !important;|| font-size: 20px !important;|| color: #ffffff !important;|| border-width: 0px !important;|| border-color: #6fa52d;|| border-radius: 3px;|| background-color: #6fa52d !important;|| padding: 11px 15px 13px 15px !important;|| text-transform: capitalize !important;||” border_width_all=”0px” border_color_all_image=”RGBA(255,255,255,0)” global_colors_info=”{}” pagination_text_color__hover_enabled=”on|hover” pagination_text_color__hover=”#3C3C3B”][/et_pb_blog][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Our Services include: ” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”||-17px|||” custom_padding=”||0px|||” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.20.2″ _module_preset=”default” max_width=”1500px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2021/04/Heat-networks-new.png” title_text=”Heat-networks-new” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTE4In19@” url_new_window=”on” align=”center” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” width=”100px” width_tablet=”100px” width_phone=”80px” width_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][et_pb_divider color=”#83c55d” divider_weight=”3px” _builder_version=”4.16″ _module_preset=”default” width=”70%” module_alignment=”center” custom_margin=”||9px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” text_text_color=”#ffffff” header_2_text_color=”#83c55d” header_2_font_size=”29px” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTE4In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
Heat Networks
[/et_pb_text][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2021/04/energy-brokerage-new.png” title_text=”energy-brokerage-new” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTM2In19@” url_new_window=”on” align=”center” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” width=”100px” width_tablet=”100px” width_phone=”80px” width_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][et_pb_divider color=”#83c55d” divider_weight=”3px” _builder_version=”4.16″ _module_preset=”default” width=”70%” module_alignment=”center” custom_margin=”||9px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” text_text_color=”#ffffff” header_2_text_color=”#83c55d” header_2_font_size=”29px” text_orientation=”center” custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTM2In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
Energy Procurement
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Onsite Services
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Consultancy
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”2px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODg0In19@” url_new_window=”on” button_text=”Find Out More” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”clients-carousel” _builder_version=”4.16″ min_height=”820.4px” custom_padding=”15px||15px|” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”||0px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_2_text_color=”#83c55d” text_orientation=”center” custom_margin=”||0px|” global_colors_info=”{}”]
Our Trusted Clients
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[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”231.3px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” global_colors_info=”{}”]Press & Media Enquiries:
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### The Esco-Lite Package
[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#3d3d3d 0%|rgba(41,196,169,0) 48%” background_image=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-ESCO-LITE-Package-scaled.png” background_position=”top_center” min_height=”500px” custom_padding=”104px||0px|||” hover_enabled=”0″ global_colors_info=”{}” background_last_edited=”on|tablet” title_text=”The ESCO-LITE Package – Mobile” background_image_tablet=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-ESCO-LITE-Package-Tablet.png” background_enable_image_tablet=”on” sticky_enabled=”0″ background_image_phone=”https://dataenergy.co.uk/wp-content/uploads/2026/08/The-ESCO-LITE-Package-Mobile.png” background_enable_image_phone=”on”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”144.8px” custom_padding=”8px||6px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”45px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#83C55D” text_font_size=”30px” text_orientation=”center” global_colors_info=”{}”]
This package provides fully managed heat network services, including billing, debt management, procurement & supplier liaison. We collect resident payments & pay suppliers directly – delivering a simple, compliant end-to-end solution.
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The ESCO-LITE Package Includes Everything in the Data Collection, Essentials AND Premium Packages PLUS:

Annual Efficiency & Tariff Review
Each year, we carry out a review of the communal energy’s efficiency and tariffs, including a financial reconciliation. This ensures we identify any issues with cost recovery and can maintain fair pricing for residents. (Included in your contract as an additional costed item)
Timely Payment of Generation Invoices
We ensure energy supplier invoices are paid promptly to avoid disruptions.
Supplier Liaison
We manage your supply account directly, handling all billing, payment and contract-related queries with the energy supplier on your behalf.
Contact us today to learn more about our fully managed heat network services and how ESCO-Lite can simplify your operations.
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Summary of Key Features:

Metering & Billing
Debt management
Energy Procurement included
Bill validation of generation supply invoice
Resident access to customer portal
Payments made to energy suppliers
Management of supply account directly with the supplier, dealing with any billing/payment queries
Collection of residents payments
Payment plans available (upon approval)
Collected funds placed in stand-alone bank account
Annual efficiency & tariff review
Timely payment of generation supply invoices
Supplier liaison

(This package requires a fully operational metering setup and the ability to isolate supply at the property level.)
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The Essentials Package
This package is the ideal starting point for stress-free communal energy management. It includes Data Collection, Resident Billing and Procurement. It’s perfect if you want to cover the core responsibilities, stay compliant and make resident communications smoother without overcomplicating things.
This package includes everything in the Data Collection Package PLUS

Access to our custom-built billing platform
Recharge tariff calculation & setup
Resident onboarding packs to support regulation & resident engagement
Transparent monthly or quarterly billing issued directly to residents
Monthly or quarterly billing reports
Annual procurement of energy supply contract
Client portal for access to all billing data & reports
Resident portal access 

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTc2In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-2-1.png” title_text=”Core Package Data Collection Only (2)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Premium Package
Compare with our Premium Package if you want billing and debt management without full supplier liaison.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND

Enhanced resident portal access
Secure fund collection and management
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTg5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only.png” title_text=”Core Package Data Collection Only” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Data Collection Only Package
This is a simpler option if you only need data collection or basic billing services – for example if you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”https://dataenergy.co.uk/news-close-the-gap/” url_new_window=”on” button_text=”Get in Touch” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Metering & Billing with Data Energy

We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier

We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DE-Website-Content-Blocks-6.png” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” url_new_window=”on” button_text=”Download Part 1″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url,button_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Part 1: Mind the GapHow to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/DE_Heat-Network-Ofgem-Ready_Blog-Header-Image-3.png” title_text=”DE_Heat-Network-Ofgem-Ready_Blog-Header-Image (3)” url=”https://register.gotowebinar.com/register/3512829048266734935″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”1px||-2px||false|false” custom_margin_tablet=”33px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”13px|89px|10px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Webinar: What you must do before Ofgem regulations drop.
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Are you prepared for what’s coming in January 2026? 
Join our fast-paced, insight-packed session designed specifically for property managers.
Learn how to get ahead of the curve as we break down Ofgem’s expected new heat network regulations – what they mean, what’s changing, and how to stay compliant.
[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3512829048266734935″ url_new_window=”on” button_text=”Reserve your spot” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NDg2In19@” button_text=”Read the full article” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/11/From-Compliance-to-Confidence-15-11-24-1.png” title_text=”From Compliance to Confidence 15-11-24 (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DMG-Website-Content-Blocks-5.png” title_text=”DMG Website Content Blocks (5)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
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Resources
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Latest News
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Useful Links
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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Our Trusted Clients
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Press & Media Enquiries:
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### The Essentials Package
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This package combines heat network billing services with automated data collection, tariff setup, resident support and transparent billing reports. Perfect for property managers who want billing without financial management.
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The Essentials Package Includes Everything in the Data Collection Package AND:

Custom-Built Billing Platform
Tailored software built specifically for metering and billing communal energy services.
Recharge Tariff Setup
Initial tariff calculation based on your system’s efficiency and your energy supply costs.
Resident Onboarding Pack
Clear, branded welcome packs and information leaflets to support regulation and resident engagement.
Transparent Billing for Residents 
Monthly or quarterly bills issued directly to residents, in line with regulations, ensuring clear communication and trust.
Monthly or Quarterly Billing Reports
We provide clear and detailed billing reports on a monthly or quarterly basis, depending on your preference.

Contact us today to learn more about our heat network billing services and how the Essentials Package can support you.
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Annual Procurement of Energy Supply Contract
Each year, we undertake a full market review to source and secure the most competitive energy generation contract for your site.
Client Portal Access 
You’ll have access to a secure portal where all billing data, and reports are available in one place.
Resident Portal Access 
Residents can manage their account, view bills and track energy usage through our easy-to-use online portal.
Multi-Channel Customer Support 
Residents can contact our friendly customer service team via phone, support tickets, or online chat for any billing or account queries.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”194.4px” custom_padding=”22px||10px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Enhanced services as part of this option:” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Generation Supply Invoice Validation
We validate invoices from your energy supplier to ensure you’re only paying for what’s accurate and fair. (This is only available when we are the appointed energy broker)
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Energy Billing Balance Sheet Tracking
We track your communal energy’s financial performance. Monitoring tariff income alongside generation costs. (Only available when we are the appointed energy broker)
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Annual Efficiency & Tariff Review
Each year, we carry out a review of the communal energy’s efficiency and tariffs, including a financial reconciliation. This ensures pricing remains fair and cost recovery is accurate. (Included in your contract as an additional costed item)
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”24px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Other Packages Available:” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwMDA5In19@” url_new_window=”on” button_text=”Download Package Comparison Table” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”39px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-2-1.png” title_text=”Core Package Data Collection Only (2)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Premium Package
This package builds on the Essentials package to give you more proactive support and peace of mind. It includes everything in Essentials, plus Fund Collection and Debt Management, Efficiency & Tariff Reviews. Premium is ideal if you want to go take the hassle out of energy billing.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND

Enhanced resident portal access
Secure fund collection and management 
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

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The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only.png” title_text=”Core Package Data Collection Only” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Data Collection Only Package
If you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes 

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”https://dataenergy.co.uk/news-close-the-gap/” url_new_window=”on” button_text=”Get in Touch” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Metering & Billing with Data Energy

We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier

We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DE-Website-Content-Blocks-6.png” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” url_new_window=”on” button_text=”Download Part 1″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url,button_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Part 1: Mind the GapHow to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/DE_Heat-Network-Ofgem-Ready_Blog-Header-Image-3.png” title_text=”DE_Heat-Network-Ofgem-Ready_Blog-Header-Image (3)” url=”https://register.gotowebinar.com/register/3512829048266734935″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”1px||-2px||false|false” custom_margin_tablet=”33px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”13px|89px|10px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Webinar: What you must do before Ofgem regulations drop.
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Are you prepared for what’s coming in January 2026? 
Join our fast-paced, insight-packed session designed specifically for property managers.
Learn how to get ahead of the curve as we break down Ofgem’s expected new heat network regulations – what they mean, what’s changing, and how to stay compliant.
[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3512829048266734935″ url_new_window=”on” button_text=”Reserve your spot” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
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From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
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Resources
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Heat Networks
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Onsite Services
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Consultancy
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### The Final Countdown
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Heat networks are now regulated.
That changes everything.
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Ofgem regulation is here. The question now isn’t about what the regulations say – it’s whether the right processes, responsibilities and evidence are in place across every heat network you manage.
The Final Countdown Pocket Guide shows you what to prioritise now, where the biggest operational risks sit and the questions you should be asking of your teams and providers.
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THE FINAL COUNTDOWN
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January 2027 shouldn’t be your starting line.
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The Authorisation Conditions are already in force. Compliance data is already being generated. And the January 2027 registration deadline is getting closer. 
 
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The biggest risk isn’t that nothing is happening. It’s assuming something is happening without knowing who’s responsible, how it’s being delivered or where the evidence sits.
The Final Countdown helps you focus on what matters most first.
Rather than treating every requirement as equally urgent, we’ve organised the guide around operational risk – helping you focus your time where it can have the greatest impact.
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Know where you stand. Know what to do next.
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This guide is designed to help you turn the requirements into practical action across the everyday operation of a heat network.
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KNOW IT
 
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Understand the requirement, risk and who is responsible.
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BUILD IT
 
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Make sure the right processes and controls are working in practice.
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PROVE IT
 
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Have the data, records and evidence to demonstrate it.
That directly reflects the framework established at the beginning of the Pocket Guide.
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About Data Energy

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START WITH ONE HEAT NETWORK
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Can you confidently answer these five questions? 
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01 — WHO IS THE HEAT SUPPLIER?
 
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Who holds accountability for the supply activity? 
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02 — WHO IS THE HEAT NETWORK OPERATOR?
 
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Who manages the plant, infrastructure and day-to-day network performance? 
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03 — WHO IS RESPONSIBLE FOR EACH CONSUMER REQUIREMENT?
 
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Who delivers each requirement in practice?
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04 — WHAT IS BEING DONE TO PROTECT RESIDENTS?
 
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Are the right protections in place and working day to day?
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05 — WHERE IS THE EVIDENCE?
 
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Can you access the data and evidence the processes, actions and outcomes?
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Can’t answer all five? That’s where your countdown starts. 
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HEAT NETWORK COMPLIANCE
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Compliance happens every day. 
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Compliance isn’t a report you produce once a year. It’s the result of hundreds of things being done correctly and consistently across the everyday operation of a heat network. 
 
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YOUR CHOICE OF METERING & BILLING PARTNER MATTERS
 
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Metering, billing, tariffs, vulnerability, complaints, resident support, reporting and evidence don’t operate in isolation. The more effectively they connect, the easier it becomes to manage compliance – and demonstrate it when required.
At Data Energy, we’ve mapped Ofgem’s regulatory outcomes against the policies, processes, controls, competencies, monitoring and evidence needed to deliver them in practice.
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COMPLIANCE. BUILT IN.
 
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Metering & Billing designed around the requirements of the regulated heat network market. 
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READY TO TAKE THE NEXT STEP?
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Start with one heat network
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The countdown is already underway, but you don’t need to tackle everything at once.
 
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You do need to know where you stand, what needs attention first and who’s responsible for making it happen. Explore The Final Countdown to understand what to focus on now, or speak to our team about your heat network.
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Resources
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WHAT WE DO
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Expert Services
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communication and friendly resident support.” url=”https://dataenergy.co.uk/metering-billing-packages/” button_text=”Learn more →” button_url=”https://dataenergy.co.uk/metering-billing-packages/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Metering-and-Billing-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/metering-billing-packages/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Compliance & Monitoring” sub_title=”Complete insight and control – from plant room to apartment level.” url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” url_new_window=”on” button_text=”Check compliance →” button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Compliance-and-Monitoring.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/wp-content/uploads/2025/11/Heat-Network-Health-Check-Proposal-New-Regs-1.pdf” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Technical & Onsite Services” sub_title=”Diagnostics, meter health checks and expert investigations backed by real data.” url=”https://dataenergy.co.uk/site-works-technical-services/” button_text=”Technical services →” button_url=”https://dataenergy.co.uk/site-works-technical-services/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Technical-and-Onsite-Services.png” image_padding=”||30px||false|false” content_padding=”|10px||10px|false|true” button_padding=”|23px||23px|false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/site-works-technical-services/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement Packages” sub_title=”Independent procurement that secures fair, competitive rates and supports responsible budgeting.” url=”https://dataenergy.co.uk/smarter-energy-management/” button_text=”Explore procurement →” button_url=”https://dataenergy.co.uk/smarter-energy-management/” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Energy-Procurement-Packages.png” image_padding=”||30px||false|false” content_padding=”||||false|true” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/smarter-energy-management/” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy Services” sub_title=”Compliance, HNTAS, tariffs, commissioning, optimisation and design support.” url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_text=”Consultancy support →” button_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Consultancy-and-Support-Services.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://dataenergy.co.uk/our-services/#ConsultancyandSupportServices” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem title=”Learning & Development” sub_title=”CPD-accredited and bespoke sessions – turning complex rules and subjects into easy-to-use, practical knowledge.” url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Talk to us →” button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Data-Energy_Expert-Services_Learning-and-Development.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h2″ header_font=”|300|||||||” header_text_align=”center” header_text_color=”#5C2D84″ header_font_size=”32px” subtitle_font=”|300|||||||” subtitle_text_align=”center” subtitle_text_color=”#3C3C3B” subtitle_font_size=”19px” subtitle_line_height=”1.2em” body_font_size=”22px” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_bg_color=”#83C55D” button_alignment=”center” link_option_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”85px||44px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||10px|||” animation_style=”fade” animation_delay=”200ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|300|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” text_orientation=”center” background_layout=”dark” custom_margin=”||-10px||false|false” custom_padding=”||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Some of our trusted clients
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carousel show_items_desktop=”6″ show_items_mobile=”2″ loop=”on” autoplay=”on” item_vertical_align=”center” advanced_effect=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|||||” custom_padding=”||0px|||” global_colors_info=”{}”][dica_divi_carouselitem admin_label=”Fexco” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Fexco-Logo.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Berkeley Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/berkeley-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Glenny” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/glenny-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Encore” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/01/Encore-Estates.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”HML Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/hml.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”POD” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/POD_Primary_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Rendall & Rittner” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/rendallrittner-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”JAR” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/JAR_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”SHW” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/shw-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Savills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2020/09/Savills.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”RMG” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/09/RMG.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section]

#### The Premium Package
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Our Premium Package handles heat network billing, debt management & resident payments. Funds are securely collected, reconciled & transferred to your account -giving you transparency, compliance & peace of mind.
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The PREMIUM Package Includes Everything in the Data Collection AND the Essentials Packages PLUS:

Enhanced Resident Portal Access
Residents can view bills, track usage and make payments with ease.
Secure Fund Management
Resident funds collected and held in a separate, dedicated client account.
Debt Management & Recovery Process
Proactive arrears management with clear reminders and escalation options to protect revenue and keep residents engaged.
Flexible Payment Options
Payments accepted via Direct Debit, BACS, card or portal, with plans available where approved.
Contact us today to discover how our Premium Package can simplify heat network billing and debt management for your developments.
[/et_pb_text][et_pb_button button_url=”https://dataenergy.co.uk/subscribe-sign-up/” button_text=”Get in Touch” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#132538″ header_font=”|700|||||||” header_text_color=”#ffffff” header_2_text_color=”#5C2D84″ header_2_font_size=”30px” background_layout=”dark” module_alignment=”center” global_colors_info=”{}”]

 

Annual Procurement of Energy Supply Contract
Each year, we undertake a full market review to source and secure the most competitive energy generation contract for your site.
Client Portal Access 
You’ll have access to a secure portal where all billing data, and reports are available in one place.
PAYG (Pay-As-You-Go) Sites
Automatic suspension tools with emergency and friendly credit options built in.
Multi-Channel Customer Support 
Residents can contact our friendly customer service team via phone, support tickets, or online chat for any billing or account queries.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”194.4px” custom_padding=”22px||10px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”|auto|58px|auto||” custom_padding=”||3px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Enhanced services as part of this option:” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][/et_pb_heading][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”350.7px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Generation Supply Invoice Validation
We validate invoices from your energy supplier to ensure you’re only paying for what’s accurate and fair. (This is only available when we are the appointed energy broker)
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Energy Billing Balance Sheet Tracking
We track your communal energy’s financial performance. Monitoring tariff income alongside generation costs. (Only available when we are the appointed energy broker)
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Annual Efficiency & Tariff Review
Each year, we carry out a review of the communal energy’s efficiency and tariffs, including a financial reconciliation. This ensures pricing remains fair and cost recovery is accurate. (Included in your contract as an additional costed item)
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Enhanced Debt Management
Debt to a specialist collection agency – This enhanced option is available where JB Leitch has been appointed as your service charge solicitor
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”24px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Other Packages Available:” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwMDA5In19@” url_new_window=”on” button_text=”Download Package Comparison Table” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”39px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-3.png” title_text=”Core Package Data Collection Only (3)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”39px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-1.png” title_text=”Core Package Data Collection Only (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Essentials Package
This package is the ideal starting point for stress-free communal energy management. It includes Data Collection, Resident Billing and Procurement. It’s perfect if you want to cover the core responsibilities, stay compliant and make resident communications smoother without overcomplicating things.
This package includes everything in the Data Collection Package PLUS

Access to our custom-built billing platform
Recharge tariff calculation & setup
Resident onboarding packs to support regulation & resident engagement
Transparent monthly or quarterly billing issued directly to residents
Monthly or quarterly billing reports
Annual procurement of energy supply contract
Client portal for access to all billing data & reports
Resident portal access 

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The Data Collection Only Package
If you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes 

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”https://dataenergy.co.uk/news-close-the-gap/” url_new_window=”on” button_text=”Get in Touch” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Metering & Billing with Data Energy

We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier

We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DE-Website-Content-Blocks-6.png” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” url_new_window=”on” button_text=”Download Part 1″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url,button_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Part 1: Mind the GapHow to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/DE_Heat-Network-Ofgem-Ready_Blog-Header-Image-3.png” title_text=”DE_Heat-Network-Ofgem-Ready_Blog-Header-Image (3)” url=”https://register.gotowebinar.com/register/3512829048266734935″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”1px||-2px||false|false” custom_margin_tablet=”33px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”13px|89px|10px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Webinar: What you must do before Ofgem regulations drop.
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Are you prepared for what’s coming in January 2026? 
Join our fast-paced, insight-packed session designed specifically for property managers.
Learn how to get ahead of the curve as we break down Ofgem’s expected new heat network regulations – what they mean, what’s changing, and how to stay compliant.
[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3512829048266734935″ url_new_window=”on” button_text=”Reserve your spot” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NDg2In19@” button_text=”Read the full article” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/11/From-Compliance-to-Confidence-15-11-24-1.png” title_text=”From Compliance to Confidence 15-11-24 (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DMG-Website-Content-Blocks-5.png” title_text=”DMG Website Content Blocks (5)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
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Resources
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Latest News
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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Our Trusted Clients
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Press & Media Enquiries:
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### The Procure Package
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We make sure your energy supply contracts are expertly managed. This includes tendering the market annually to secure the best rates, addressing supplier queries on your behalf and providing transparent insights through our client energy portal. 
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The Procure Package Includes:

Annual Tendering & Contract Reviews
Each year, we undertake a full market review to source and secure the most competitive energy supply contract for your portfolio. We will track and manage your contracts and get in touch when tendering is due.
Detailed Consumption Analysis
Every time we tender your supplies, we’ll analyse the consumption for each meter based on available data. This ensures accurate forecasting and correct contracting.
Clear Energy Review Reports
We provide clear and detailed reviews at the point of tender. This includes your consumption analysis and demonstration of offers procured for your supplies.
 24/7 Online Access
You’ll have 24/7 access to a secure online portal.

Contact us today to find out how our PROCURE Package can make energy procurement and supply management simple and cost-effective for your portfolio
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Dedicated Account Manager
A single point of contact who understands your portfolio and supports your ongoing needs.
Aggregated Portfolio
Choose an aligned contract end date that suits your budget and requirements, then let us do the rest. This saves you time and allows you to focus for the rest of the year on what really matters.
Support with Queries
If you have invoicing or account queries, or you need to complete a change of tenancy just let us know and we will liaise with the supplier on your behalf.
 
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Supplier Invoice Validation
We validate invoices from your energy supplier to ensure you’re only paying for what’s accurate and fair. (This is only available when we are the appointed energy broker)
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Energy Billing Balance Sheet Tracking
We track your communal energy’s financial performance. Monitoring tariff income alongside generation costs. (Only available when we are the appointed energy broker)
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Annual Efficiency & Tariff Review
Each year, we carry out a review of the communal energy’s efficiency and tariffs, including a financial reconciliation. This ensures pricing remains fair and cost recovery is accurate. (Included in your contract as an additional costed item)
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”24px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Other Packages Available:” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQwMDA5In19@” button_text=”Download Package Comparison Table” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”39px|||||” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-2-1.png” title_text=”Core Package Data Collection Only (2)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Premium Package
This package builds on the Essentials package to give you more proactive support and peace of mind. It includes everything in Essentials, plus Fund Collection and Debt Management, Efficiency & Tariff Reviews. Premium is ideal if you want to go take the hassle out of energy billing.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND

Enhanced resident portal access
Secure fund collection and management 
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTg5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only-3.png” title_text=”Core Package Data Collection Only (3)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTI5In19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/09/Core-Package-Data-Collection-Only.png” title_text=”Core Package Data Collection Only” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#83C55D” header_3_text_color=”#83C55D” global_colors_info=”{}”]
The Data Collection Only Package
If you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes 

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5OTYwIn19@” button_text=”View Full Package” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Go-Paperless.png” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”https://dataenergy.co.uk/news-close-the-gap/” url_new_window=”on” button_text=”Get in Touch” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Metering & Billing with Data Energy

We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier

We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ width=”100%” max_width=”2560px” min_height=”865.2px” custom_padding=”85px|0px|85px|22px|true|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DE-Website-Content-Blocks-6.png” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” global_colors_info=”{}”][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_cta button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” url_new_window=”on” button_text=”Download Part 1″ _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url,button_url” _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_text_color=”#3C3C3B” header_font_size=”40px” body_text_align=”left” body_text_color=”#3C3C3B” background_enable_color=”off” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#6fa52d” button_alignment=”left” text_orientation=”left” min_height=”334.3px” custom_margin=”-4vh|10vw|-4vh||true|false” custom_margin_tablet=”|10vw||10vw|true|true” custom_margin_phone=”|10vw||10vw|true|true” custom_margin_last_edited=”on|desktop” custom_padding=”|0px||0px|false|true” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NTA3In19@” link_option_url_new_window=”on” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” custom_css_promo_description=”padding-bottom: 30px !important;” global_colors_info=”{}” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#5C2D84″ button_bg_color__hover_enabled=”on|desktop” button_bg_color__hover=”#FFFFFF” button_bg_enable_color__hover=”on”]
Part 1: Mind the GapHow to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
[/et_pb_cta][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/06/DE_Heat-Network-Ofgem-Ready_Blog-Header-Image-3.png” title_text=”DE_Heat-Network-Ofgem-Ready_Blog-Header-Image (3)” url=”https://register.gotowebinar.com/register/3512829048266734935″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”1px||-2px||false|false” custom_margin_tablet=”33px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”13px|89px|10px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Webinar: What you must do before Ofgem regulations drop.
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Are you prepared for what’s coming in January 2026? 
Join our fast-paced, insight-packed session designed specifically for property managers.
Learn how to get ahead of the curve as we break down Ofgem’s expected new heat network regulations – what they mean, what’s changing, and how to stay compliant.
[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3512829048266734935″ url_new_window=”on” button_text=”Reserve your spot” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NDg2In19@” button_text=”Read the full article” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” global_colors_info=”{}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2024/11/From-Compliance-to-Confidence-15-11-24-1.png” title_text=”From Compliance to Confidence 15-11-24 (1)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/02/DMG-Website-Content-Blocks-5.png” title_text=”DMG Website Content Blocks (5)” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
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Resources
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Latest News
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Useful Links
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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Our Trusted Clients
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Press & Media Enquiries:
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### The Procure Plus+ Package
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If you want peace of mind with your energy procurement and supplier relationships, PROCURE PLUS+ is the package for you. Reduce hassle, ensure accuracy and be in control of your energy billing.
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The Procure Plus+ Package Includes Everything in the PROCURE Package AND

Bill Validation
We check each bill against your contract using over 22 points of reference. If there are any discrepancies, we liaise with the supplier to resolve these on your behalf.
Balance Sheet Tracking
If we are the appointed metering and billing agent at any of your sites, we will track the billing’s financial performance. Monitoring tariff income alongside generation costs.
Budget Estimations
Every time we tender your supplies, we will calculate a budget forecast for each of you supply points, allowing you to set realistic budgets with ease.

Contact us today to see how our PROCURE PLUS Package can simplify energy procurement and billing management for your portfolio.
 

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Annual Site Visits
We’ll visit your sites to take annual meter readings. We’ll then submit them to your energy supplier to ensure your billing is accurate. (Not applicable to HH meters)
Meter Read Submissions
You can submit meter reads through our online portal and these will be sent to your suppliers. You can also contact us directly and we can submit and query any reads.
 
 
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Supplier Invoice Validation
We validate invoices from your energy supplier to ensure you’re only paying for what’s accurate and fair. (This is only available when we are the appointed energy broker)
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Energy Billing Balance Sheet Tracking
We track your communal energy’s financial performance. Monitoring tariff income alongside generation costs. (Only available when we are the appointed energy broker)
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Annual Efficiency & Tariff Review
Each year, we carry out a review of the communal energy’s efficiency and tariffs, including a financial reconciliation. This ensures pricing remains fair and cost recovery is accurate. (Included in your contract as an additional costed item)
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The Essentials Package
This package is the ideal starting point for stress-free communal energy management. It includes Data Collection, Resident Billing and Procurement. It’s perfect if you want to cover the core responsibilities, stay compliant and make resident communications smoother without overcomplicating things.
This package includes everything in the Data Collection Package PLUS

Access to our custom-built billing platform
Recharge tariff calculation & setup
Resident onboarding packs to support regulation & resident engagement
Transparent monthly or quarterly billing issued directly to residents
Monthly or quarterly billing reports
Annual procurement of energy supply contract
Client portal for access to all billing data & reports
Resident portal access 

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The Premium Package
This package builds on the Essentials package to give you more proactive support and peace of mind. It includes everything in Essentials, plus Fund Collection and Debt Management, Efficiency & Tariff Reviews. Premium is ideal if you want to go take the hassle out of energy billing.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND

Enhanced resident portal access
Secure fund collection and management 
Debt management & proactive arrears recovery process
Flexible payment options
PAYG (Pay-As-You-Go) sites

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The ESCO-Lite Package
Our most comprehensive service, Esco-Lite includes everything from Premium, with an added focus on cashflow and supplier management. This package is best if you want a fully managed solution that takes the financial admin off your plate – ideal for larger or more complex developments where accuracy and efficiency are critical.
This package includes everything in the Data Collection Package AND
Everything in the Essentials Package AND
Everything in the Premium Package AND

Annual efficiency & tariff review including financial reconciliation
Timely payment of generation invoices directly to the energy supplier
Supplier liaison, handling all billing, payment & contract-related queries on your behalf

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The Data Collection Only Package
If you have separate billing arrangements or would prefer to do the billing in-house, we can provide just a data collection service.
This package includes 

Reliable, seamless data collection & integration into our in-house data platform
Automated reporting for data visibility & accuracy
24/7 Online access to your data
Dedicated account management to support your scheme
Expert workshops to stay informed and up-to-date

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Metering & Billing with Data Energy

We recognise that every business is unique, which is why we offer a range of packages for you to choose from. Each package is designed with different service levels to cater to your specific needs. Whether you require credit billing, PAYG billing, or a combination of both, simply select the package that aligns with your requirements.
Our advanced metering and data reporting ensures that communal energy is easy to manage, with minimal involvement required from property managers. You’ll always get:
Transparent & Fair Billing
Clear, accurate, itemised bills based on real usage ensure residents are informed and empowered to monitor their energy consumption, while reducing overall costs and encouraging mindful energy use.
Regulatory Compliance
Our service ensures compliance with the Heat Network (Metering and Billing) Regulations, helping to avoid penalties.
Personalised Support
From ensuring accurate billing to resolving issues efficiently, your dedicated account manager provides the expertise and support you need to stay in control.
Operational Insights
Property managers can monitor network performance through our reports, allowing for better energy management and communal energy improvements.
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Choose an energy partner that makes your job easier

We take the stress out of managing communal heat and energy. From staying compliant to cutting costs and keeping residents happy, we help you get it right – without the hassle.
Whether you’re dealing with shifting market prices or navigating new regulations for communal heating and cooling, we’re here to make things clearer, easier and more efficient.
Our team includes experienced communal energy and Energy Managers, backed by a network of on-site engineers. We work with everything from large-scale District Heat Networks to simple landlord supplies – always with the same focus on reliability, compliance and service.
With over 30 years’ experience in residential property management, we know what works. Our expert team brings practical advice, tailored solutions and reliable support – so you can stay in control, protect your budget and run your buildings more efficiently.
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Part 1: Mind the GapHow to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
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Webinar: What you must do before Ofgem regulations drop.
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Are you prepared for what’s coming in January 2026? 
Join our fast-paced, insight-packed session designed specifically for property managers.
Learn how to get ahead of the curve as we break down Ofgem’s expected new heat network regulations – what they mean, what’s changing, and how to stay compliant.
[/et_pb_text][et_pb_button button_url=”https://register.gotowebinar.com/register/3512829048266734935″ url_new_window=”on” button_text=”Reserve your spot” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_bg_color=”#5C2D84″ global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”21px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”75px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Upcoming Heat Network Regulations: What They Mean for You.” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”|92px||||” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
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From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
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Heat Networks
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Energy Procurement
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Onsite Services
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Consultancy
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk
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#### Thermostatic Radiator Valves
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Thermostatic Radiator Valves
Thermostatic Radiator Valves control the flow of heated water through the radiator depending on the temperature at the thermostat. The thermostat is generally fitted to the valve as a head, however there are instances where the sensor is remote from the head of the Thermostatic Radiator Valve itself.
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Thermostatic Radiator Valves are settable by the user, allowing closer regulation of the ambient air temperature to suit personal preferences and avoid overheating that applies with normal wheel-head valves. Thermostatic Radiator Valves do cost more than their wheel-head counterparts but will deliver long term savings through their ability to avoid unnecessary energy losses.
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#### Total Heat and Energy Solutions
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We’re here to provide the complete heat network and energy management solution for Residents and Managing Agents.
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Data Energy and DMG Delta have partnered to provide tailored heat network and energy management solutions, streamlining maintenance, procurement, metering and billing for Residents and Managing Agents – all under one roof.
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What are you looking for?
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I want the Complete Heat Network Management Solution
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Energy Forensics, Audits & Heat Network Regs
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Complete control over energy billing & debt management
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Optimised asset performance & energy efficiency
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I would like PPM (Planned Preventative Maintenance) for my building
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Heat Networks & Energy Centres
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Heat networks are the low carbon solution of choice for supplying heat, hot water and/or cooling efficiently to modern-day apartment blocks. 
The heat network principle works by generating energy in a centralised energy centre and distributing it to individual apartment-level Heat Interface Units (HIU’s)
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Planned Preventative Maintenance (PPM)
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We specialise in providing first class building services maintenance, designed to lighten the load of your responsibilities on a 24/7/365 basis.
With over 30 years of experience in everything from heat networks and boiler plant to water treatment and sanitation, we work hard to ensure the expectations of your residents are met, while actively looking to reduce the carbon footprint of your building.
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Technical Engineering
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With a skilled work force of gas-certified engineers, electricians, plumbers, pipefitters, controls and combustion specialists, you know you’re in safe hands.
We’re proud to be accredited by a wide range of professional and engineering bodies, including ISO 9001:2015 (Quality), 14001:2018 (Environmental) and ISO 45001:2018 (Health & Safety). These achievements mean our clients can trust us to maintain the highest professional standards and deliver on our promises.

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Water Treatment
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Water treatment is an essential, yet often overlooked, aspect of maintaining modern building systems. Whether it’s ensuring safe drinking water or efficiently managing the distribution of thermal energy, maintaining the quality of water systems is crucial. 
Our experienced engineers handle projects of all sizes with the same level of care and professionalism. From safeguarding drinking water to implementing the HSC’s approved code of practice for controlling Legionella (L8), we are committed to providing comprehensive services that prioritise risk management and water quality.
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Heat Networks
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Planned Preventative Maintenance (PPM)
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Technical Engineering & Breakdown Service
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Water Treatment
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#### TPI Annual Seminar 2025
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Welcome to the TPI Annual Seminar 2025

As proud Platinum sponsors of the TPI Annual Seminar 2025, we’re here to support your journey towards better metering, billing, and energy procurement.
Discover a range of resources to keep you on track, including practical tools, self-assessment checklists, and expert insights.
Visit us on Stand 2 and enter our raffle – for your chance to win a Spa Weekend for Two (worth £400!)
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Catch the Highlights from the TPI Annual Seminar 2025
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This year’s TPI seminar was our biggest yet – and we loved every moment. From our buzzing, transport-inspired stand to the countless insightful conversations around Ofgem 2026 compliance, it was a day packed with energy, connection, and sweet treats.
Our Mind the Gap theme brought the journey toward better heat and energy solutions to life, and we were thrilled to connect with so many property professionals striving for smarter, simpler building management.
Watch the highlights reel to relive the day – or discover what you missed.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”668px” custom_margin=”40px||40px||true|” custom_padding=”73px||5px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”619.2px” custom_margin=”3px|auto|-40px|auto||” custom_padding=”13px||8px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/05/1.png” alt=”Mind the Gap text with an image of a man stood on an underground platform, looking at an Ofgem train going by. The idea is that we are supporting clients to ensure they are able to mind the gap and stay on track with their compliance.” title_text=”DE_Mind-the-Gap” url=”https://dataenergy.co.uk/route-to-compliance/” src_tablet=”https://dataenergy.co.uk/wp-content/uploads/2025/05/1.png” src_phone=”https://dataenergy.co.uk/wp-content/uploads/2025/05/DE_Mind-the-Gap.png” src_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” min_height=”456px” custom_margin=”19px||-42px|||” custom_padding=”|1px|3px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”||-2px||false|false” custom_margin_tablet=”||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”21px||20px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Mind the Gap
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Your Route to Compliance Starts Here
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Our theme this year is Mind the Gap, inspired by the London Underground – a reminder to stay on track as new heat network regulations approach.
Our Route to Compliance includes two essential guides designed to help you identify gaps, take proactive steps, and ensure your network is fully prepared.

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Prepare for Ofgem’s New Heat Network Rules
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Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
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Energy Procurement
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Getting the best deals, without the hassle.
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Navigating energy contracts can be complex. Our tailored procurement strategies help you secure the best rates and future-proof your costs.
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Key Benefits:

Expert market analysis & risk management
Flexible contract options to fit your business
Transparent, cost-saving recommendations

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Follow us on LinkedIn for practical insights, handy checklists, and the latest on heat network regulations.
Be the first to access free tools like our Self-Assessment Questionnaire and expert tips to keep your building running smoothly.
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Are Your Utility Bills Accurate?
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Could You be Overpaying?
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Billing mistakes happen more often than you’d think. Incorrect VAT, contract discrepancies, or supplier errors could be creeping into your invoices, costing you time and money.
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Get the Checklist and make sure you’re paying what you expect for your utilities.
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I need the best Metering & Billing Solution for me and my residents
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I need to source the best energy deal for the buildings I manage
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I need help with my metering & data collection systems
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I want the Complete Heat Network Management Solution
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Energy Forensics, Audits & Heat Network Regs
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Complete control over energy billing & debt management
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Contact Us
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Insights & Resources
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Our Trusted Clients
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#### TPI Annual Seminar 2026
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#### TPI Regional Seminar – London 2024
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Hello, and Thank You!
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Thank you for coming to our stand at the TPI Regional Seminar, London. We hope you are enjoying the day with all of its informative talks and engaging sessions.
As a TPI partner and sponsor of this amazing event, we are very proud to be here again today.

Please find additional information on our services, useful guides and resources on this page.  
Don’t forget to sign up to our newsletter to be the first to know about our webinars, podcasts and more,- and of course, enter our raffle!!
 
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We have partnered with our sister company, DMG Delta, to provide tailored heat network and energy management solutions, streamlining maintenance, energy procurement, as well as, metering and billing for residents and Managing Agents –  all under one roof.
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What are you looking for?
[/et_pb_text][dica_divi_carousel show_items_tablet=”2″ loop=”on” arrow_nav=”on” equal_height=”on” advanced_effect=”1″ arrow_nav_color=”#5C2D84″ arrow_bg_color=”#F6F6F6″ dots_color=”RGBA(255,255,255,0)” dots_active_color=”RGBA(255,255,255,0)” align=”left” image_sizing=”80px” arrow_position=”top” arrow_alignment=”flex-end” use_prev_icon=”on” prev_icon=”4||divi||400″ use_next_icon=”on” next_icon=”5||divi||400″ arrow_font_size=”50px” carousel_container_margin_last_edited=”off|desktop” innercontent_padding=”50px||||false|false” content_container_padding=”||||false|false” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_font_size=”29px” global_colors_info=”{}” arrow_bg_color__hover_enabled=”on|hover” arrow_bg_color__hover=”#83C55D”][dica_divi_carouselitem title=”Metering & Billing” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_metering.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTE4In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
I need the best Metering & Billing Solution for me and my residents
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_energy-procurement.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTM2In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
I need to source the best energy deal for the buildings I manage
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I need help with my metering & data collection systems
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Total Heat & Energy” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_total-heat-and-energy.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTY4In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
I want the Complete Heat Network Management Solution
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy & Support Services” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_consult.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTYzIn19@” link_option_url_new_window=”on” global_colors_info=”{}”]
Energy Forensics, Audits & Heat Network Regs
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Prepayment Solutions” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_prepayment.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” global_colors_info=”{}”]
Complete control over energy billing & debt management
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Heat Networks & Engineering Solutions” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DMG-web-icon_heating-and-cooling-1.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”https://wonderful-darwin.213-158-90-7.plesk.page/hces_26-07-2024/” link_option_url_new_window=”on” global_colors_info=”{}”]
Optimised asset performance & energy efficiency
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Building Services PPM” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_building-serv.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”https://wonderful-darwin.213-158-90-7.plesk.page/planned_preventative_maintenance/” link_option_url_new_window=”on” global_colors_info=”{}”]
I would like PPM (Planned Preventative Maintenance) for my building
[/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzODcyIn19@” url_new_window=”on” button_text=”Get in Touch” button_alignment=”center” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#F6F6F6″ button_bg_color=”#83C55D” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”27px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||12px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Contact our Representatives” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”-13px|||||” global_colors_info=”{}”][/et_pb_heading][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Rupert Mackay” position=”Managing Director ” image_url=”https://dataenergy.co.uk/wp-content/uploads/2024/10/DE-Rupert.png” website_url=”Rupert.Mackay@dataenergy.co.uk” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h1″ header_font=”Trebuchet||||||||” body_text_color=”#3C3C3B” body_font_size=”18px” body_line_height=”1.3em” position_font=”Trebuchet||||||||” position_text_color=”#83C55D” border_radii_image=”off||||” global_colors_info=”{}”]
DD: 01279 810 103
E: Rupert.Mackay@dataenergy.co.uk
Connect on LinkedIn
[/et_pb_team_member][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Jessica Warwick” position=”Group Business Development Manger” image_url=”https://dataenergy.co.uk/wp-content/uploads/2024/10/448×448-Website-Our-people-4.png” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h1″ header_font=”Trebuchet||||||||” body_text_color=”#3C3C3B” body_font_size=”18px” body_line_height=”1.3em” position_font=”Trebuchet||||||||” position_text_color=”#83C55D” border_radii_image=”off||||” global_colors_info=”{}”]
DD: 01279 810 169
E: Jessica.Warwick@dataenergy.co.uk
Connect on LinkedIn
[/et_pb_team_member][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_team_member name=”Sarah Fowke” position=”Marketing Manager” image_url=”https://dataenergy.co.uk/wp-content/uploads/2024/10/448×448-Website-Our-people-5.png” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h1″ header_font=”Trebuchet||||||||” body_text_color=”#3C3C3B” body_font_size=”18px” body_line_height=”1.3em” position_font=”Trebuchet||||||||” position_text_color=”#83C55D” border_radii_image=”off||||” global_colors_info=”{}”]
DD: 01279 810 192
E: Sarah.Fowke@dataenergy.co.uk
Connect on LinkedIn
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With heat network regulations evolving, staying informed can feel overwhelming. We’re here to simplify it for you.
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Coming Up:
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Resources
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Latest News
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#### UKDEA Heat Networks Expo 2025
[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https://dataenergy.co.uk/wp-content/uploads/2025/06/UKDEA-Expo-2025.png” background_position=”top_center” background_vertical_offset=”37%” min_height=”99.9px” custom_margin=”||3px|||” custom_padding=”0px||80px|||” background_last_edited=”on|tablet” use_background_color_gradient_tablet=”on” use_background_color_gradient_phone=”on” background_color_gradient_stops_tablet=”#3c3c3b 0%|rgba(255,255,255,0) 100%” background_color_gradient_stops_phone=”#3c3c3b 0%|rgba(255,255,255,0) 51%” background_size_tablet=”cover” background_size_phone=”cover” background_position_tablet=”center” background_position_phone=”center” background_horizontal_offset_phone=”61%” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.0″ _module_preset=”default” min_height=”248.3px” custom_margin=”|auto|-19px|auto||” custom_padding=”346px||1px|||” custom_padding_tablet=”0px|339px|0px||false|false” custom_padding_phone=”0px|339px|0px||false|false” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”UKDEA Heat Networks Expo 2025″ button_url=”/” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_align=”left” header_font_size=”40px” background_enable_color=”off” custom_button=”on” button_alignment=”left” z_index=”-94″ min_height=”35px” custom_margin=”4px||||false|false” custom_padding=”79px|0px|0px|0px|false|true” header_font_size_tablet=”40px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_cta][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”576px” custom_margin=”2px||4px|||” custom_padding=”55px||55px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”410.2px” custom_margin=”1px|auto|1px|auto|true|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/07/UKDEA-Heat-Network-Compliance-Raffle_Content-Block.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”UKDEA-Heat-Network-Compliance-Raffle_Content-Block” url=”https://forms.monday.com/forms/aec6e388fea1542b5bedba54329ec7d8?r=euc1″ url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”44px||0px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”4px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px|8px|2px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Welcome to the UKDEA Heat Networks Expo 2025
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We’re here to support your journey towards better metering, billing, and energy procurement.
Discover a range of resources to keep you on track, including practical tools, self-assessment checklists, and expert insights.
Visit us on Stand 11 and enter our raffle – for your chance to win 1 of 5 Recharge Bundles!
[/et_pb_text][et_pb_button button_url=”https://forms.monday.com/forms/aec6e388fea1542b5bedba54329ec7d8?r=euc1″ url_new_window=”on” button_text=”Enter & Contact Us” button_alignment=”left” button_text_tablet=”Enter & Contact Us” button_text_phone=”Enter & Contact Us” button_text_last_edited=”on|desktop” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”2px||44px|||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”668px” custom_margin=”-2px||-2px||true|” custom_padding=”55px||55px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”563.2px” custom_margin=”3px|auto|1px|auto||” custom_padding=”3px||8px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Mind-the-Gap.png” alt=”Mind the Gap text with an image of a man stood on an underground platform, looking at an Ofgem train going by. The idea is that we are supporting clients to ensure they are able to mind the gap and stay on track with their compliance.” title_text=”Mind-the-Gap” url=”https://dataenergy.co.uk/route-to-compliance/” src_tablet=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Mind-the-Gap.png” src_phone=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Mind-the-Gap.png” src_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”44px||1px|||” custom_padding=”|1px|3px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”2px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”14px||20px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Mind the Gap
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Your Route to Compliance Starts Here
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Our theme this year is Mind the Gap, inspired by the London Underground – a reminder to stay on track as new heat network regulations approach.
Our Route to Compliance includes two essential guides designed to help you identify gaps, take proactive steps, and ensure your network is fully prepared.
[/et_pb_text][et_pb_button button_url=”https://dataenergy.co.uk/route-to-compliance/” button_text=”Find Out More” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”13px||44px|||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”641px” custom_margin=”2px||1px|||” custom_padding=”4px||55px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”499.2px” custom_margin=”55px|auto|4px|auto||” custom_padding=”0px|12px|44px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/05/Self-Assessment-Questionnaire-AQD-2.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”Self Assessment Questionnaire AQD 2″ url=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Self-Assessment-Questionaire-AQD-with-form-link.pdf” url_new_window=”on” align=”center” _builder_version=”4.27.0″ _module_preset=”default” width=”59%” max_width=”65%” custom_margin=”44px|||||” custom_padding=”|0px||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”33px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”11px||2px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Prepare for Ofgem’s New Heat Network Rules
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”98.2%” min_height=”108.6px” custom_margin=”8px|-5px|2px|||” custom_padding=”8px||30px|||” locked=”off” global_colors_info=”{}”]Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.[/et_pb_text][et_pb_button button_url=”https://dataenergy.co.uk/wp-content/uploads/2025/06/Self-Assessment-Questionaire-AQD-with-form-link.pdf” url_new_window=”on” button_text=”Download” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”2px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”638px” custom_margin=”6px||-2px|||” custom_padding=”0px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”559.2px” custom_margin=”-3px|auto|2px|auto||” custom_padding=”55px||55px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Metering-and-Billing.png” alt=”Image of businessman analysing energy procurement cost savings using arrow graphs” title_text=”Metering-and-Billing” url=”https://dataenergy.co.uk/metering-billing-2/” src_tablet=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Metering-and-Billing.png” src_phone=”https://dataenergy.co.uk/wp-content/uploads/2025/07/Metering-and-Billing.png” src_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”3px||3px|||” custom_padding=”44px||6px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”15px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”20px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”6px|0px|15px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]
Metering & Billing
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Accurate Billing. Seamless Service. Complete Support.
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Our metering and billing services make life easier for both you and your residents.
From selecting the best metering solution to handling tariffs, bill generation and payment recovery, whether it’s PAYG or Credit Billing options, we’ve got it covered, ensuring a transparent and hassle-free experience.
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Site Works & Technical Services
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Comprehensive Technical and Onsite Support for Metering & Data Collection Systems.
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Our team of skilled engineers and technical experts brings extensive practical experience and a deep understanding of common on-site challenges.
We offer hands-on, expert support to resolve issues quickly. Our customised services range from basic meter readings to complete data collection system upgrades, ensuring full compliance and tailored to your specific needs.
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Energy Procurement
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Getting the best deals, without the hassle.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”94.7%” min_height=”108.6px” custom_margin=”1px||2px|||” custom_padding=”|0px|0px|||” locked=”off” global_colors_info=”{}”]Navigating energy contracts can be complex.
Our tailored procurement strategies help you secure the best rates and future-proof your costs.[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”94.7%” min_height=”92.6px” custom_margin=”1px||6px|||” custom_padding=”9px|0px|0px|||” locked=”off” global_colors_info=”{}”]
Key Benefits:

Expert market analysis & risk management
Flexible contract options to fit your business
Transparent, cost-saving recommendations

[/et_pb_text][et_pb_button button_url=”https://dataenergy.co.uk/smarter-energy-management/” button_text=”Find Out More” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|||||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ min_height=”660px” custom_margin=”2px||4px|||” custom_padding=”55px||55px|||” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” min_height=”410.2px” custom_margin=”1px|auto|1px|auto|true|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/05/3.png” alt=”Person on laptop smiling after using tenant billing service to simplify their energy management” title_text=”3″ url=”https://www.linkedin.com/company/dataenergyms” url_new_window=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”44px||5px|||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”65px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”0px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”10px||2px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Stay Connected
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” width=”92.6%” min_height=”108.6px” custom_margin=”8px||2px|||” custom_padding=”8px||30px|||” locked=”off” global_colors_info=”{}”]Follow us on LinkedIn for practical insights, handy checklists, and the latest on heat network regulations.
Be the first to access free tools like our Self-Assessment Questionnaire and expert tips to keep your building running smoothly.[/et_pb_text][et_pb_button button_url=”https://www.linkedin.com/company/dataenergyms” url_new_window=”on” button_text=”Follow Us” button_alignment=”left” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”2px|||||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#FFFFFF” min_height=”630.9px” custom_margin=”-1px|||||” custom_padding=”0px||55px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|auto|2px|auto||” custom_padding=”55px||2px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2025/03/DE-Website-Content-Blocks-10.png” title_text=”DE Website Content Blocks (10)” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NzcyIn19@” _builder_version=”4.27.0″ _dynamic_attributes=”url” _module_preset=”default” custom_margin=”-1px||7px|||” custom_padding=”44px|||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” background_layout=”dark” min_height=”49px” custom_margin=”44px||-2px||false|false” custom_margin_tablet=”2px||auto||false|false” custom_margin_phone=”||auto||false|false” custom_margin_last_edited=”on|phone” custom_padding=”16px||13px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Are Your Utility Bills Accurate?
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Could You be Overpaying?
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Billing mistakes happen more often than you’d think. Incorrect VAT, contract discrepancies, or supplier errors could be creeping into your invoices, costing you time and money.
[/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#5C2D84″ custom_margin=”4px||27px|||” custom_padding=”||0px|||” global_colors_info=”{}”]Get the Checklist and make sure you’re paying what you expect for your utilities.[/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM2NzcyIn19@” url_new_window=”on” button_text=”Instant Download” button_alignment=”left” _builder_version=”4.27.0″ _dynamic_attributes=”button_url” _module_preset=”default” custom_margin=”2px|||||” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ module_id=”LatestNews” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#F6F6F6″ custom_padding=”55px||100px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”44px||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Latest News
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Quick Links to Our Services
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I need the best Metering & Billing Solution for me and my residents
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Energy Procurement” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_energy-procurement.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTM2In19@” link_option_url_new_window=”on” global_colors_info=”{}”]I need to source the best energy deal for the buildings I manage[/dica_divi_carouselitem][dica_divi_carouselitem title=”Site Works & Technical Services” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_technical.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTQxIn19@” link_option_url_new_window=”on” global_colors_info=”{}”]I need help with my metering & data collection systems[/dica_divi_carouselitem][dica_divi_carouselitem title=”Total Heat & Energy” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_total-heat-and-energy.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTY4In19@” link_option_url_new_window=”on” global_colors_info=”{}”]
I want the Complete Heat Network Management Solution
[/dica_divi_carouselitem][dica_divi_carouselitem title=”Consultancy & Support Services” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_consult.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTYzIn19@” link_option_url_new_window=”on” global_colors_info=”{}”]Energy Forensics, Audits & Heat Network Regs[/dica_divi_carouselitem][dica_divi_carouselitem title=”Prepayment Solutions” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2024/09/DE-web-icon_prepayment.png” image_padding=”||30px||false|false” content_padding=”||||false|false” custom_padding=”30px|30px|30px|30px|true|true” _builder_version=”4.27.0″ _dynamic_attributes=”link_option_url” _module_preset=”default” header_text_color=”#5C2D84″ body_font_size=”22px” background_color=”#F6F6F6″ background_enable_color=”on” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMzOTE4In19@” link_option_url_new_window=”on” global_colors_info=”{}”]Complete control over energy billing & debt management[/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#5C2D84″ custom_margin=”2px|||||” custom_padding=”55px||55px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” min_height=”76px” custom_padding=”44px||18px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”36px” text_orientation=”center” global_colors_info=”{}”]Contact Us[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”31px||44px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https://forms.monday.com/forms/5e54a548f95923a3083958c23d3f3af6?r=euc1″ url_new_window=”on” button_text=”Schedule a No-obligation Call” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#5C2D84″ button_bg_color=”#FFFFFF” global_colors_info=”{}”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”55px||55px|||” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#125DA8″ header_2_font=”|700|||||||” header_2_text_color=”#5C2D84″ header_2_font_size=”40px” header_3_text_color=”#5C2D84″ header_3_font_size=”30px” background_layout=”dark” custom_margin=”||||false|false” custom_padding=”44px||||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”30px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]
Insights & Resources
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Our Trusted Clients
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#### Who are Data Energy
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Who are Data Energy?
We are a metering and billing agent. We have been specifically appointed by your building owner or heat utility supplier to raise and issue bills for the energy and/or water you use. The utilities we bill you for would depend on what is supplied by your Communal Network.You can find out which utilities we charge you for by checking the ‘Bill Breakdown’ section on one of the invoices we have sent you.
Using actual meter reads recorded by the meter for your apartment, we calculate how much you have consumed, and charge you according to your tariff. Estimated reads are sometimes used in the absence of actual readings.
It’s our job to:

Raise and issue periodic bills
Collect metering data (if available)
Process payments (if applicable)
Provide customer support
Process change of tenancies
Administer payment plans
Host a customer and client portal
Provide monthly reports to Building Owners/Managing Agents

 
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.2″ _module_preset=”default” background_color=”#3c3c3b” custom_padding_tablet=”” custom_padding_phone=”30px||30px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” _builder_version=”4.20.2″ _module_preset=”default” max_width=”100%” custom_padding=”||||false|true” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.20.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_css_main_element=”margin:auto” global_colors_info=”{}”][et_pb_image src=”https://dataenergy.co.uk/wp-content/uploads/2023/06/Heat-Network-Light.png” title_text=”Heat-Network-Light” _builder_version=”4.20.2″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”1.8em” link_text_color=”#5c2d84″ header_text_color=”#8bbf4d” header_2_text_color=”#FFFFFF” header_2_font_size=”40px” custom_padding=”0px|0%|0px||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”30px|0%|0px|0%|false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”]
What is heat network?
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Heat networks are a low-carbon solution for supplying heat and hot water to large apartment blocks and play a key role in the UK’s transition to net zero. These systems offer a wealth of financial, social and environmental benefits, allowing you unlimited access to heat and hot water whenever you need it.
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How does it work?
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Heat is generated in a central location (i.e. basement energy centre) and distributed to each apartment through a network of pipes known as the primary circuit.
Instead of individual gas boilers, each apartment is fitted with a Heat Interface Unit (HIU), which transfers heat from the primary circuit to the secondary circuit within your home.
The secondary circuit is a network of pipes supplying space heating and hot water.
Your HIU is fitted with a heat meter which accurately records the amount of energy each apartment extracts from the primary circuit. This information is then used for billing purposes.
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#### Your Route to Compliance
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Stay informed. Stay compliant.
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Compliance isn’t just about meeting standards.

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It’s about understanding what’s coming, what it means for your buildings, and what you need to do to prepare. We bring everything together in one place so you can move forward with confidence.
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Start with what matters most
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Everything here is designed to help you understand, plan and act:

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Your practical guide to Ofgem readiness
[/dica_divi_carouselitem][dica_divi_carouselitem title=”The 25 Authorisation Conditions” button_text=”View the conditions” button_url=”https://forms.monday.com/forms/11e9be4cd163075f3187717378984a17?r=euc1&form_name=” button_url_new_window=”on” image=”https://dataenergy.co.uk/wp-content/uploads/2026/02/Your-Route-to-Compliance_The-25-Authorisation-Conditions-Ofgem.png” image_padding=”||30px||false|false” content_padding=”|-7px|||false|false” button_margin=”14px||||false|false” custom_padding=”30px|30px|71px|30px|false|true” _builder_version=”4.27.0″ _module_preset=”default” header_font=”|300|||||||” header_text_color=”#83C55D” subtitle_font=”|300|||||||” subtitle_text_color=”#83C55D” subtitle_font_size=”21px” body_font_size=”20px” body_line_height=”1.5em” background_color=”#FFFFFF” background_enable_color=”on” custom_button=”on” global_colors_info=”{}”]
What they are, why they matter and how they apply to you
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What you need to provide – and why
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Key clauses, risks and gaps to look for
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About Data Energy
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FOUR STEPS. ONE CLEAR PATH. 
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You’re Probably Already On the Right Track
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The good news is that compliance isn’t about reinventing the wheel. If you’re managing communal heating, billing residents fairly and maintaining your plant rooms, you’re already most of the way there.
The next step is about tightening processes, documenting them clearly and working with trusted partners to fill any gaps.
At its core, compliance comes down to four simple actions:

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Meter it. Bill it. Maintain it. Manage it. Sorted.
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Do these well and you’re not just compliant – you’re protecting residents and your organisation.
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THE HEAT IS ON
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Regulations now LIVE
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Ofgem’s heat network authorisation conditions, effective from 27 January 2026 under the Energy Act 2023, set clear regulatory obligations for operators in Great Britain – with a focus on consumer protection, fair pricing and financial resilience.

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Key requirements include registration, notifying material changes and meeting defined supplier standards.
The direction is clear – now it’s about readiness.
Our Playbook helps you move from awareness to action, without panic, guesswork or last-minute fixes.
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JUST RELEASED
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The 25 Authorisation Conditions:  Explained
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The Heat Network Market Framework Regulations (HNMFR) introduce 25 Authorisation Conditions that all heat network suppliers and operators must meet.

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They set clear requirements for behaviour, transparency and governance. These are not optional best practice – they are conditions of authorisation.
We’ve created a practical summary that brings all 25 conditions together in one clear reference for operators and property managers – to help keep your buildings safe, compliant and future-ready.
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JUST RELEASED
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Billing Information Checklist
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Billing residents is about more than cost recovery.

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Transparency is a core requirement of both current and future regulation. Our checklist breaks down what information must be provided, how it should be presented and where common gaps occur.
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JUST RELEASED
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Heat Supply Agreement Checklist
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Heat Supply Agreements must include clear Principal Terms, meet transparency requirements and allow for fair variation. 

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Our checklist helps you quickly assess whether your agreements are compliant – and where changes may be needed.
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Is Your Heat Network Compliance-Ready?
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Our Self-Assessment Questionnaire helps you quickly evaluate your current position, identify gaps and prioritise next steps – without committing to a full review.
Two ways to get started:
Complete the self-assessment yourself, or let us do it and come back with clear advice and next steps to keep you on track.
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Compliance Insights + Analysis
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Our experts regularly break down what the regulations really mean in practice – and what to watch out for:

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Useful Links
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Latest News
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Some of our trusted clients
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carousel show_items_desktop=”6″ show_items_mobile=”2″ loop=”on” autoplay=”on” item_vertical_align=”center” advanced_effect=”1″ _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”1px|||||” custom_padding=”||0px|||” global_colors_info=”{}”][dica_divi_carouselitem admin_label=”Fexco” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/Fexco-Logo.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Berkeley Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/berkeley-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Glenny” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/glenny-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Encore” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/01/Encore-Estates.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”HML Group” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/hml.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”POD” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/POD_Primary_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Rendall & Rittner” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/rendallrittner-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”JAR” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2026/01/JAR_Logo.png” image_lightbox=”off” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”SHW” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2018/03/shw-1.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”Savills” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2020/09/Savills.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem admin_label=”RMG” button_url_new_window=”1″ image=”https://dataenergy.co.uk/wp-content/uploads/2022/09/RMG.png” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel][/et_pb_column][/et_pb_row][/et_pb_section]

### Media

#### _94255516_britishgasvan_getty
URL: https://dataenergy.co.uk/bg_second_price_hike/_94255516_britishgasvan_getty/

#### _LI Organic Post 2 1200×628
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#### _LI Organic Post 2 1200×628 (1)
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#### _LI Organic Video Post 2 1080×1080 (Facebook Video) (1)
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#### (SF) Danalysed
URL: https://dataenergy.co.uk/sf-danalysed/

#### (SF) Danalysed (1)
URL: https://dataenergy.co.uk/sf-danalysed-1/

#### (SF) Danalysed (2)
URL: https://dataenergy.co.uk/sf-danalysed-2-2/

#### (SF) Danalysed (3)
URL: https://dataenergy.co.uk/news-d-analysed-data-metering-and-billing/sf-danalysed-3/

#### #02-Beyond-Metering -PPD
URL: https://dataenergy.co.uk/news-d-analysed-ppd/02-beyond-metering-ppd/

#### #04-LoRaWAN-Transforming-Data-Collection
URL: https://dataenergy.co.uk/news-d-analysed-the-future-of-data-collection/04-lorawan-transforming-data-collection-2/

#### #05 ADSL Switch-off
URL: https://dataenergy.co.uk/news-d-analysed-adsl-switch-off/05-adsl-switch-off/

#### #08 HIU Comparisons and Choosing the Right Control Strategy
URL: https://dataenergy.co.uk/news-d-analysed-hiu-selection-control-strategies/08-hiu-comparisons-and-choosing-the-right-control-strategy/

#### #09 Retrofit Right – or Pay Twice Lessons from the Frontline
URL: https://dataenergy.co.uk/news-d-analysed-retrofit-right-or-pay-twice/09-retrofit-right-or-pay-twice-lessons-from-the-frontline/

#### #10 Heat Network Data Collection Infrastructure That Stands the Test of Time
URL: https://dataenergy.co.uk/news-d-analysed-heat-network-data-collection-infrastructure/10-heat-network-data-collection-infrastructure-that-stands-the-test-of-time/

#### #11 The Importance of Heat Network Optimisation Studies
URL: https://dataenergy.co.uk/news-d-analysed-importance-of-heat-network-optimisation-studies/11-the-importance-of-heat-network-optimisation-studies/

#### #11 The Importance of Heat Network Optimisation Studies (1)
URL: https://dataenergy.co.uk/news-d-analysed-importance-of-heat-network-optimisation-studies/11-the-importance-of-heat-network-optimisation-studies-1/

#### #12 The Big d-Analysed 2025 Wrap Up
URL: https://dataenergy.co.uk/news-d-analysed-big-d-analysed-wrap-up/12-the-big-d-analysed-2025-wrap-up/

#### #13 The Heat Network Compliance Companion Playbook
URL: https://dataenergy.co.uk/news-d-analysed-heat-network-compliance-companion-playbook/13-the-heat-network-compliance-companion-playbook/

#### #13 The Heat Network Compliance Companion Playbook (1)
URL: https://dataenergy.co.uk/news-d-analysed-data-dialogue/13-the-heat-network-compliance-companion-playbook-1/

#### 1-1
URL: https://dataenergy.co.uk/1-1/

#### 10 Critical Heating Maintenance Checks You Can’t Ignore (A4) (2)
10 Critical Heating Maintenance Checks You Can’t Ignore (A4) (2)

#### 120 Bridge Road – Tenant as Account Holder welcome pack
120 Bridge Road - Tenant as Account Holder welcome pack

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#### 13-19 Leinster Square – Account Holder Welcome Pack
13-19 Leinster Square - Account Holder Welcome Pack

#### 13-19 Leinster Square – Tenant Welcome Pack
13-19 Leinster Square - Tenant Welcome Pack

#### 14001
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#### 14001
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URL: https://dataenergy.co.uk/1526027609/

#### 16
URL: https://dataenergy.co.uk/16/

#### 16.5 Stukeley Street – Account Holder Welcome Pack
16.5 Stukeley Street - Account Holder Welcome Pack

#### 16.5 Stukeley Street – Tenant Welcome Pack
16.5 Stukeley Street - Tenant Welcome Pack

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#### 18001
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#### 18001
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#### 2
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#### 2018 Property Management All Stars
URL: https://dataenergy.co.uk/awards_accreditations/2018-property-management-all-stars/

#### 2018 Property Management Awards
URL: https://dataenergy.co.uk/awards_accreditations/2018-property-management-awards/

#### 2019 ARMA Ace Awards
URL: https://dataenergy.co.uk/awards_accreditations/2019-arma-ace-awards/

#### 2019 Decentralised Energy Awards
URL: https://dataenergy.co.uk/awards_accreditations/2019-decentralised-energy-awards/

#### 2019 Property Management Awards
URL: https://dataenergy.co.uk/awards_accreditations/2019-property-management-awards/

#### 2019 The Network Awards
URL: https://dataenergy.co.uk/awards_accreditations/2019-the-network-awards/

#### 2020 H&V News Awards
URL: https://dataenergy.co.uk/awards_accreditations/2020-hv-news-awards/

#### 2020 H&V News Awards
URL: https://dataenergy.co.uk/2020-hv-news-awards-2/

#### 2021 The Energy Awards
URL: https://dataenergy.co.uk/awards_accreditations/2021-the-energy-awards/

#### 2021 The Energy Awards
URL: https://dataenergy.co.uk/2021-the-energy-awards-2/

#### 2021H&V News Awards
URL: https://dataenergy.co.uk/awards_accreditations/2021hv-news-awards/

#### 2021H&V News Awards
URL: https://dataenergy.co.uk/2021hv-news-awards-2/

#### 2022 ARMA Ace Awards
URL: https://dataenergy.co.uk/awards_accreditations/2022-arma-ace-awards/

#### 2022 ARMA Ace Awards
URL: https://dataenergy.co.uk/2022-arma-ace-awards-2/

#### 2022 Housing Digital Awards
URL: https://dataenergy.co.uk/awards_accreditations/2022-housing-digital-awards/

#### 2022 Housing Digital Awards
URL: https://dataenergy.co.uk/2022-housing-digital-awards-2/

#### 2023 ARMA ACE Awards
URL: https://dataenergy.co.uk/2023-arma-ace-awards/

#### 2023 Housing Digital Awards (Best Sustainability Innovation)
URL: https://dataenergy.co.uk/awards_accreditations/2023-housing-digital-awards-best-sustainability-innovation/

#### 2023 Housing Digital Awards (Best Sustainability Innovation)
URL: https://dataenergy.co.uk/2023-housing-digital-awards-best-sustainability-innovation-2/

#### 2023 Housing Digital Awards (Most Innovative Contractor)
URL: https://dataenergy.co.uk/awards_accreditations/2023-housing-digital-awards-most-innovative-contractor/

#### 2023 Housing Digital Awards (Most Innovative Contractor)
URL: https://dataenergy.co.uk/2023-housing-digital-awards-most-innovative-contractor-2/

#### 251 Southwark Bridge Road – Account Holder Welcome Pack
251 Southwark Bridge Road - Account Holder Welcome Pack

#### 251 Southwark Bridge Road – Tenant Welcome Pack
251 Southwark Bridge Road - Tenant Welcome Pack

#### 287 Brampton Road – Welcome Pack
287 Brampton Road - Welcome Pack

#### 29-31 Macaulay Road – Account Holder Welcome Pack
29-31 Macaulay Road - Account Holder Welcome Pack

#### 29-31 Macaulay Road – Current Account Holder Welcome Pack
29-31 Macaulay Road - Current Account Holder Welcome Pack

#### 29-31 Macaulay Road – Current PAYG Welcome Pack
29-31 Macaulay Road - Current PAYG Welcome Pack

#### 29-31 Macaulay Road – Current Tenant Welcome Pack
29-31 Macaulay Road - Current Tenant Welcome Pack

#### 29-31 Macaulay Road – New Account Holder Welcome Pack
29-31 Macaulay Road - New Account Holder Welcome Pack

#### 29-31 Macaulay Road – New PAYG Welcome Pack
29-31 Macaulay Road - New PAYG Welcome Pack

#### 29-31 Macaulay Road – New Tenant Welcome Pack
29-31 Macaulay Road - New Tenant Welcome Pack

#### 29-31 Macaulay Road – PAYG Welcome Pack
29-31 Macaulay Road - PAYG Welcome Pack

#### 29-31 Macaulay Road – Tenant Welcome Pack
29-31 Macaulay Road - Tenant Welcome Pack

#### 3
URL: https://dataenergy.co.uk/best_sustainability_innovation/attachment/3/

#### 3
URL: https://dataenergy.co.uk/3-2/

#### 448×448 Website Our people (4)
URL: https://dataenergy.co.uk/448x448-website-our-people-4/

#### 448×448 Website Our people (5)
URL: https://dataenergy.co.uk/448x448-website-our-people-5/

#### 45001
URL: https://dataenergy.co.uk/awards_accreditations/attachment/45001/

#### 465
URL: https://dataenergy.co.uk/465/

#### 465
URL: https://dataenergy.co.uk/465-2/

#### 5
URL: https://dataenergy.co.uk/berkeley68_challenge_2/attachment/5/

#### 5 Essential Energy Bill Checks
URL: https://dataenergy.co.uk/5-essential-energy-bill-checks-2/

#### 5 Essential Energy Bill Checks (3)
5 Essential Energy Bill Checks (3)

#### 5 Essential Energy Bill Checks You Should Be Making
5 Essential Energy Bill Checks You Should Be Making

#### 5 Porteus Place – Account Holder Welcome Pack
5 Porteus Place - Account Holder Welcome Pack

#### 5 Porteus Place – Current Account Holder Welcome Pack
5 Porteus Place - Current Account Holder Welcome Pack

#### 5 Porteus Place – Current Tenant Welcome Pack
5 Porteus Place - Current Tenant Welcome Pack

#### 5 Porteus Place – New Account Holder Welcome Pack
5 Porteus Place - New Account Holder Welcome Pack

#### 5 Porteus Place – New Tenant Welcome Pack
5 Porteus Place - New Tenant Welcome Pack

#### 5 Porteus Place – Tenant Welcome Pack
5 Porteus Place - Tenant Welcome Pack

#### 5141069c-e123-4595-ab11-8eaffe487aac_out-1200×1200
URL: https://dataenergy.co.uk/5141069c-e123-4595-ab11-8eaffe487aac_out-1200x1200/

#### 75 Barking Road – Account Holder Welcome Pack
75 Barking Road - Account Holder Welcome Pack

#### 75 Barking Road – Tenant Welcome Pack
75 Barking Road - Tenant Welcome Pack

#### 9001
URL: https://dataenergy.co.uk/9001-2/

#### 9001
URL: https://dataenergy.co.uk/9001/

#### A woman stands in front of a large abstract puzzle mural, contemplating its completion. The scene blends elements of problem-solving and creativity.
URL: https://dataenergy.co.uk/eguide-mind-the-gap-1/a-woman-stands-in-front-of-a-large-abstract-puzzle-mural-contemplating-its-completion-the-scene-blends-elements-of-problem-solving-and-creativity/

#### About Us – Option 1 – use for complete soloution
URL: https://dataenergy.co.uk/about-us-option-1-use-for-complete-soloution/

#### About Us – Option 2 – use (1)
URL: https://dataenergy.co.uk/about-us-option-2-use-1/

#### About-us-Our-core-Values-content-block-use
URL: https://dataenergy.co.uk/about-us-our-core-values-content-block-use/

#### AdobeStock_994989868_Preview
URL: https://dataenergy.co.uk/adobestock_994989868_preview/

#### AdobeStock_994989868_Preview
URL: https://dataenergy.co.uk/adobestock_994989868_preview-2/

#### Agenda-3222267-6000-x-4000_50
URL: https://dataenergy.co.uk/agenda-3222267-6000-x-4000_50/

#### Airport Road – Account Holder Welcome Pack
Airport Road - Account Holder Welcome Pack

#### Airport Road – Tenant Welcome Pack
Airport Road - Tenant Welcome Pack

#### Alpine Place – Account Holder Welcome Pack
Alpine Place - Account Holder Welcome Pack

#### Alpine Place – Tenant Welcome Pack
Alpine Place - Tenant Welcome Pack

#### Alpine Place PAYG Welcome Pack
Alpine Place PAYG Welcome Pack

#### Alwen Court – Account Holder Welcome Pack
Alwen Court - Account Holder Welcome Pack

#### Alwen Court – PAYG Welcome Pack
Alwen Court - PAYG Welcome Pack

#### Alwen Court – Tenant As Account Holder Welcome Pack
Alwen Court - Tenant As Account Holder Welcome Pack

#### Alwen Court – Tenant Welcome Pack
Alwen Court - Tenant Welcome Pack

#### applier-process-white
URL: https://dataenergy.co.uk/applier-process-white/

#### ARCO
URL: https://dataenergy.co.uk/arco/arco-2/

#### ARCO logo_strapline horizontal_RGB_aw
URL: https://dataenergy.co.uk/arco/arco-logo_strapline-horizontal_rgb_aw/

#### ARMA
URL: https://dataenergy.co.uk/awards_accreditations/arma-2/

#### ARMA-1
URL: https://dataenergy.co.uk/arma-1/

#### arrow-graph-showing-energy-cost-savings
URL: https://dataenergy.co.uk/arrow-graph-showing-energy-cost-savings/

#### Asset 128@6x
URL: https://dataenergy.co.uk/asset-1286x/

#### Asset 146@6x
URL: https://dataenergy.co.uk/asset-1466x/

#### Asset-123@6x
URL: https://dataenergy.co.uk/asset-1236x/

#### Asset-128@6x-1
URL: https://dataenergy.co.uk/asset-1286x-1/

#### Atelier Point – Account Holder Welcome Pack
Atelier Point - Account Holder Welcome Pack

#### Atelier Point – Tenant Welcome Pack
Atelier Point - Tenant Welcome Pack

#### Atlas Building – Account Holder Welcome Pack
Atlas Building - Account Holder Welcome Pack

#### Atlas Building – Tenant Welcome Pack
Atlas Building - Tenant Welcome Pack

#### Axio Way – Account Holder Welcome Pack
Axio Way - Account Holder Welcome Pack

#### Axio Way – Tenant Welcome Pack
Axio Way - Tenant Welcome Pack

#### background-split-03-1
URL: https://dataenergy.co.uk/background-split-03-1/

#### Balgair Heat Network – Account Holder Welcome Pack
Balgair Heat Network - Account Holder Welcome Pack

#### Balgair Heat Network – Tenant Welcome Pack
Balgair Heat Network - Tenant Welcome Pack

#### Barking Riverside (Samuel Garside) – Account Holder Welcome Pack
Barking Riverside (Samuel Garside) - Account Holder Welcome Pack

#### Barking Riverside (Samuel Garside) – Tenant Welcome Pack
Barking Riverside (Samuel Garside) - Tenant Welcome Pack

#### behere
URL: https://dataenergy.co.uk/behere-2/

#### BEIS
URL: https://dataenergy.co.uk/beis/

#### Bellway
URL: https://dataenergy.co.uk/bellway/

#### Belsize Park Firehouse – Account Holder Welcome Pack
Belsize Park Firehouse - Account Holder Welcome Pack

#### Belsize Park Firehouse – Tenant Welcome Pack
Belsize Park Firehouse - Tenant Welcome Pack

#### Bentley Place – Account Holder Welcome Pack
Bentley Place - Account Holder Welcome Pack

#### Bentley Place – Tenant Welcome Pack
Bentley Place - Tenant Welcome Pack

#### berkeley
URL: https://dataenergy.co.uk/berkeley-2/

#### Berkeley Logo
URL: https://dataenergy.co.uk/otb/berkeley-logo/

#### Bill It Badge
URL: https://dataenergy.co.uk/bill-it-badge-3/

#### bill-validation-team-energy-management-support-call
URL: https://dataenergy.co.uk/bill-validation-team-energy-management-support-call-2/

#### Blog Thumbnails 400×250
URL: https://dataenergy.co.uk/blog-thumbnails-400x250/

#### Blog Thumbnails 400×250 (800 x 500 px)
URL: https://dataenergy.co.uk/blog-thumbnails-400x250-800-x-500-px/

#### Blog Thumbnails 400×250 (800 x 500 px) (1)
URL: https://dataenergy.co.uk/blog-thumbnails-400x250-800-x-500-px-1/

#### Blog Thumbnails 400×250 (800 x 500 px) (3)
URL: https://dataenergy.co.uk/blog-thumbnails-400x250-800-x-500-px-3/

#### Blog Thumbnails 400×250 (800 x 500 px) (4)
URL: https://dataenergy.co.uk/blog-thumbnails-400x250-800-x-500-px-4/

#### Bloomsbury Gardens – Account Holder Welcome Pack
Bloomsbury Gardens - Account Holder Welcome Pack

#### Bloomsbury Gardens – Tenant Welcome Pack
Bloomsbury Gardens - Tenant Welcome Pack

#### blue-88068_1920 (2)
URL: https://dataenergy.co.uk/court_convicts_france/blue-88068_1920-2/

#### Bluenote Apartments – Account Holder Welcome Pack
Bluenote Apartments - Account Holder Welcome Pack

#### Bluenote Apartments – Tenant Welcome Pack
Bluenote Apartments - Tenant Welcome Pack

#### BLUETOOTH RECIEVER
URL: https://dataenergy.co.uk/bluetooth-reciever/

#### bms-white
URL: https://dataenergy.co.uk/bms-white/

#### Bond House – Account Holder Welcome Pack
Bond House - Account Holder Welcome Pack

#### Bond House – Commercial Unit Welcome Pack
Bond House - Commercial Unit Welcome Pack

#### Bond House – PAYG Welcome Pack
Bond House - PAYG Welcome Pack

#### Bond House – Tenant Welcome Pack
Bond House - Tenant Welcome Pack

#### Bourchier Court – Account Holder Welcome Pack
Bourchier Court - Account Holder Welcome Pack

#### Bourchier Court – Tenant Welcome Pack
Bourchier Court - Tenant Welcome Pack

#### Boyles Court – Welcome Pack
Boyles Court - Welcome Pack

#### brand-element
URL: https://dataenergy.co.uk/brand-element/

#### Brandon House – Account Holder Welcome Pack
Brandon House - Account Holder Welcome Pack

#### Brandon House – PAYG Welcome Pack
Brandon House - PAYG Welcome Pack

#### Brandon House – Tenant Welcome Pack
Brandon House - Tenant Welcome Pack

#### Brandon Yard – Account Holder Welcome Pack
Brandon Yard - Account Holder Welcome Pack

#### Brandon Yard – Tenant Welcome Pack
Brandon Yard - Tenant Welcome Pack

#### Breakdown service content block
URL: https://dataenergy.co.uk/breakdown-service-content-block/

#### Bridgewater House – Account Holder Welcome Pack
Bridgewater House - Account Holder Welcome Pack

#### Bridgewater House -Tenant Welcome Pack
Bridgewater House -Tenant Welcome Pack

#### Bridgewater House -Tenants as Account Holder
Bridgewater House -Tenants as Account Holder

#### Bridgewater Lodge – Leaseholder Welcome Pack
Bridgewater Lodge - Leaseholder Welcome Pack

#### Bridgewater Lodge – Tenants as Account Holder Welcome Pack
Bridgewater Lodge - Tenants as Account Holder Welcome Pack

#### Bridgewater Lodge Tenant Welcome Pack
Bridgewater Lodge Tenant Welcome Pack

#### Brokerage
Brokerage

#### Brokerage 12
URL: https://dataenergy.co.uk/brokerage-12/

#### brokerage-management-home
URL: https://dataenergy.co.uk/brokerage-management-home/

#### brokerage-Parallax
URL: https://dataenergy.co.uk/brokerage-parallax/

#### Browning Court Picton Place – Account Holder Welcome Pack
Browning Court Picton Place - Account Holder Welcome Pack

#### Brunswick House – Account Holder Welcome Pack
Brunswick House - Account Holder Welcome Pack

#### Brunswick House – Tenant Welcome Pack
Brunswick House - Tenant Welcome Pack

#### Burlington Gate
URL: https://dataenergy.co.uk/case-study-burlington-gate/burlington-gate/

#### Burlington Gate – Account Holder Welcome Pack
Burlington Gate - Account Holder Welcome Pack

#### Burlington Gate – Tenant Welcome Pack
Burlington Gate - Tenant Welcome Pack

#### Business colleague working
URL: https://dataenergy.co.uk/business-colleague-working/

#### business_01
URL: https://dataenergy.co.uk/business_01/

#### cadogan-logo
URL: https://dataenergy.co.uk/cadogan-logo/

#### cadogan-logo-1
URL: https://dataenergy.co.uk/cadogan-logo-1/

#### Callbacks-now-available
URL: https://dataenergy.co.uk/callbacks-now-available/

#### Callbacks-now-available
URL: https://dataenergy.co.uk/callbacks-now-available-2/

#### Canaletto Tower – Account Holder Welcome Pack
Canaletto Tower - Account Holder Welcome Pack

#### Canaletto Tower – Tenant Welcome Pack
Canaletto Tower - Tenant Welcome Pack

#### Capital Towers – Account Holder Welcome Pack
Capital Towers - Account Holder Welcome Pack

#### Capital Towers – Tenant as Account Holder Welcome Pack
Capital Towers - Tenant as Account Holder Welcome Pack

#### Capital Towers – Tenant Welcome Pack
Capital Towers - Tenant Welcome Pack

#### Capture
URL: https://dataenergy.co.uk/irpmsem20/capture/

#### Careers
URL: https://dataenergy.co.uk/careers-2/

#### Careers – Mobile
URL: https://dataenergy.co.uk/careers-mobile/

#### Careers – Tablet
URL: https://dataenergy.co.uk/careers-tablet/

#### Careers content block
URL: https://dataenergy.co.uk/careers-content-block/

#### Careers content block 2
URL: https://dataenergy.co.uk/careers-content-block-2/

#### Carreers Header image
URL: https://dataenergy.co.uk/carreers-header-image/

#### carreers header image 2
URL: https://dataenergy.co.uk/carreers-header-image-2/

#### Carreers- use
URL: https://dataenergy.co.uk/carreers-use/

#### Carreers- use (1)
URL: https://dataenergy.co.uk/careers/carreers-use-1/

#### Case Studies – Option 1 – use
URL: https://dataenergy.co.uk/case-studies-option-1-use/

#### Case Studies & Testimonials
URL: https://dataenergy.co.uk/case-studies-testimonials-2/

#### Case Study – Navigator
URL: https://dataenergy.co.uk/case-study-navigator/

#### Case Study – Navigator (1)
URL: https://dataenergy.co.uk/case-study-navigator-1/

#### Case Study – Queens Quarter
URL: https://dataenergy.co.uk/case-study-queens-quarter/

#### Castanea Court Account Holder Welcome Pack
Castanea Court Account Holder Welcome Pack

#### Castanea Court Tenant Welcome Pack
Castanea Court Tenant Welcome Pack

#### Castanea Court Welcome Pack Tenant as Account Holder
Castanea Court Welcome Pack Tenant as Account Holder

#### Castle View – Welcome Pack
Castle View - Welcome Pack

#### casual business conversation concept group of multiethnic teamwork collegues positive discuss conversation with happiness clam and joyful together in office or cafe coffeeshop background, ai generate
URL: https://dataenergy.co.uk/casual-business-conversation-concept-group-of-multiethnic-teamwork-collegues-positive-discuss-conversation-with-happiness-clam-and-joyful-together-in-office-or-cafe-coffeeshop-background-ai-generate/

#### CAT S40 (EN)
URL: https://dataenergy.co.uk/cat-s40-en-2/

#### CCCHANGE-064-cropped
URL: https://dataenergy.co.uk/ccc_covid-19_recovery/ccchange-064-cropped/

#### cellular-transmitter
URL: https://dataenergy.co.uk/switching_off_3g/cellular-transmitter/

#### cellular-transmitter – cropped
URL: https://dataenergy.co.uk/switching_off_3g/cellular-transmitter-cropped/

#### Central Cross – Account Holder Welcome Pack
Central Cross - Account Holder Welcome Pack

#### Central Cross – Tenant Welcome Pack
Central Cross - Tenant Welcome Pack

#### Centro – Account Holder Welcome Pack
Centro - Account Holder Welcome Pack

#### Centro – Tenant Welcome Pack
Centro - Tenant Welcome Pack

#### Century Tower – Account Holder Welcome Pack
Century Tower - Account Holder Welcome Pack

#### Century Tower – Tenant Welcome Pack
Century Tower - Tenant Welcome Pack

#### Ceres – Account Holder Welcome Pack
Ceres - Account Holder Welcome Pack

#### Ceres – Tenant Welcome Pack
Ceres - Tenant Welcome Pack

#### Change of Leaseholder Form (Fillable)
Change of Leaseholder Form (Fillable)

#### Change of Tenancy Form (Fillable)
Change of Tenancy Form (Fillable)

#### Chapel Wharf Leaseholder Welcome Pack
Chapel Wharf Leaseholder Welcome Pack

#### Chapel Wharf Tenant Welcome Pack
Chapel Wharf Tenant Welcome Pack

#### Chargeability Infographic
URL: https://dataenergy.co.uk/chargeability-infographic/chargeability-infographic-2/

#### Chargeability Infographic
URL: https://dataenergy.co.uk/chargeability-infographic/chargeability-infographic-4/

#### Chargeability Infographic 2
Chargeability Infographic 2

#### Chargeability Information Pack
Chargeability Information Pack

#### chargeability-info-pack
URL: https://dataenergy.co.uk/chargeability-info-pack/

#### Charter Square – Account Holder Welcome Pack
Charter Square - Account Holder Welcome Pack

#### Charter Square – Tenant as Account Holder Welcome Pack
Charter Square - Tenant as Account Holder Welcome Pack

#### Charter Square – Tenant Welcome Pack
Charter Square - Tenant Welcome Pack

#### Christabel and Sylvia – Account Holder Welcome Pack
Christabel and Sylvia - Account Holder Welcome Pack

#### Christabel and Sylvia – Tenant Welcome Pack
Christabel and Sylvia - Tenant Welcome Pack

#### Christmas Background
URL: https://dataenergy.co.uk/christmas_2020/christmas-background/

#### Christmas Opening Times
URL: https://dataenergy.co.uk/christmas_opening_times_2019/christmas-opening-times-2/

#### Christmas Opening Times (Web)
Christmas Opening Times (Web)

#### Christmas Opening Times DE
URL: https://dataenergy.co.uk/christmas_2020/christmas-opening-times-de/

#### Christmas Opening Times DE1
URL: https://dataenergy.co.uk/christmas-opening-times-de1/

#### Christmas Opening Times Email Signature (800 x 500 px) (LinkedIn Single Image Ad) (2)
URL: https://dataenergy.co.uk/christmas-opening-times-email-signature-800-x-500-px-linkedin-single-image-ad-2/

#### Christmas-Opening-Hours_Homepage-Header-Banner
URL: https://dataenergy.co.uk/christmas-opening-hours_homepage-header-banner/

#### CIBSE
URL: https://dataenergy.co.uk/cibse/

#### CIBSE
URL: https://dataenergy.co.uk/cibse-3/

#### CIBSE
URL: https://dataenergy.co.uk/cibse-2/

#### circle-background-pattern
URL: https://dataenergy.co.uk/circle-background-pattern/

#### Clapham Place – Account Holder Welcome Pack
Clapham Place - Account Holder Welcome Pack

#### Clapham Place – Tenant Welcome Pack
Clapham Place - Tenant Welcome Pack

#### Client portal icon
URL: https://dataenergy.co.uk/client-portal-icon/

#### Clifton Mansions – Account Holder Welcome Pack
Clifton Mansions - Account Holder Welcome Pack

#### Clifton Mansions – PAYG Welcome Pack
Clifton Mansions - PAYG Welcome Pack

#### Clifton Mansions – Tenant Welcome Pack
Clifton Mansions - Tenant Welcome Pack

#### Clifton Mansions – Tenants as Account Holders Welcome Pack
Clifton Mansions - Tenants as Account Holders Welcome Pack

#### Climate Hub
URL: https://dataenergy.co.uk/awards_accreditations/climate-hub/

#### Close the Gap
URL: https://dataenergy.co.uk/close-the-gap/

#### Close the Gap (200 x 100 mm)
URL: https://dataenergy.co.uk/news-close-the-gap/close-the-gap-200-x-100-mm/

#### Close the Gap (200 x 100 mm)
URL: https://dataenergy.co.uk/close-the-gap-200-x-100-mm-2/

#### Close the Gap PDF E-guide Final
Close the Gap PDF E-guide Final

#### Closeup of Woman Making Notes in Office
URL: https://dataenergy.co.uk/closeup-of-woman-making-notes-in-office/

#### Closeup of Woman Making Notes in Office
URL: https://dataenergy.co.uk/closeup-of-woman-making-notes-in-office-2/

#### cma-logo-v3
URL: https://dataenergy.co.uk/cma-heat-network-regs-considered/cma-logo-v3/

#### Coda – Account Holder Welcome Pack
Coda - Account Holder Welcome Pack

#### Coda – Tenant as Account Holder Welcome Pack
Coda - Tenant as Account Holder Welcome Pack

#### Coda – Tenant Welcome Pack
Coda - Tenant Welcome Pack

#### Commissioning – Consultancy page
URL: https://dataenergy.co.uk/commissioning-consultancy-page/

#### commissioning-white
URL: https://dataenergy.co.uk/commissioning-white/

#### Complaints
URL: https://dataenergy.co.uk/complaints/

#### Complaints Policy – Tablet
URL: https://dataenergy.co.uk/complaints-policy-tablet/

#### Complaints Procedure
URL: https://dataenergy.co.uk/complaints-procedure-2/

#### Complaints Procedure – Mobile
URL: https://dataenergy.co.uk/complaints-procedure-mobile/

#### complete-soloution-Header-image-2
URL: https://dataenergy.co.uk/complete-soloution-header-image-2/

#### Compliance Self Assessment Questionnaire
Compliance Self Assessment Questionnaire
Use this self-audit checklist to assess whether you’re meeting key regulatory requirements ahead of the new Ofgem regulations. If you identify any gaps, our experts can help optimise your heat network’s performance and make sure you stay compliant and ahead of the upcoming changes.

#### Consultancy & Suppoprt Services
URL: https://dataenergy.co.uk/consultancy-suppoprt-services/

#### Consultancy & Support Services
URL: https://dataenergy.co.uk/consultancy-support-services-2/

#### consultancy-Consultancy
URL: https://dataenergy.co.uk/consultancy-consultancy/

#### consultancy-Energy Forensics
URL: https://dataenergy.co.uk/consultancy-energy-forensics/

#### Contact us
URL: https://dataenergy.co.uk/otb/contact-us/

#### Contact Us
URL: https://dataenergy.co.uk/contact-us-2/

#### Contact Us – Mobile
URL: https://dataenergy.co.uk/contact-us-mobile/

#### Contact us – Option 1 – use (1)
URL: https://dataenergy.co.uk/contact-us-option-1-use-1/

#### Contact us – Option 1 – use (1)
URL: https://dataenergy.co.uk/contact-us-option-1-use-1-2/

#### Contact us – Option 1 – use (2)
URL: https://dataenergy.co.uk/contact-us-option-1-use-2/

#### Contact us – Option 2
URL: https://dataenergy.co.uk/contact-us-option-2/

#### Contact Us – Tablet
URL: https://dataenergy.co.uk/contact-us-tablet/

#### Contact us header image
URL: https://dataenergy.co.uk/contact-us-header-image/

#### contact-home-image
URL: https://dataenergy.co.uk/contact-home-image/

#### Cooling Systems
URL: https://dataenergy.co.uk/cooling-systems/

#### Copy of Copy of email sigs june 2023
URL: https://dataenergy.co.uk/copy-of-copy-of-email-sigs-june-2023/

#### Copy of Copy of email sigs june 2023 (1)
URL: https://dataenergy.co.uk/copy-of-copy-of-email-sigs-june-2023-1/

#### Copy of Copy of email sigs june 2023 (2)
URL: https://dataenergy.co.uk/copy-of-copy-of-email-sigs-june-2023-2/

#### Copy of Copy of email sigs june 2023 (3)
URL: https://dataenergy.co.uk/copy-of-copy-of-email-sigs-june-2023-3/

#### Copy of Mind the Gap (200 x 100 mm) (8)
URL: https://dataenergy.co.uk/copy-of-mind-the-gap-200-x-100-mm-8/

#### Copy of Mind the Gap (200 x 100 mm) (9)
URL: https://dataenergy.co.uk/copy-of-mind-the-gap-200-x-100-mm-9/

#### Core Package Data Collection Only
URL: https://dataenergy.co.uk/core-package-data-collection-only/

#### Core Package Data Collection Only
URL: https://dataenergy.co.uk/core-package-data-collection-only-2/

#### Core Package Data Collection Only (1)
URL: https://dataenergy.co.uk/core-package-data-collection-only-1/

#### Core Package Data Collection Only (2)
URL: https://dataenergy.co.uk/core-package-data-collection-only-2-2/

#### Core Package Data Collection Only (3)
URL: https://dataenergy.co.uk/core-package-data-collection-only-3/

#### Core Package Data Collection Only (5)
URL: https://dataenergy.co.uk/package-procureplus/core-package-data-collection-only-5/

#### Cortland Broad Street – Welcome Pack
Cortland Broad Street - Welcome Pack

#### Cortland Cassiobury (Heat and Electricity) – Account Holder Welcome Pack
Cortland Cassiobury (Heat and Electricity) - Account Holder Welcome Pack

#### Cortland Cassiobury (Heat and Electricity) – Tenant Welcome Pack
Cortland Cassiobury (Heat and Electricity) - Tenant Welcome Pack

#### Cortland Cassiobury (Heat) – Account Holder Welcome Pack
Cortland Cassiobury (Heat) - Account Holder Welcome Pack

#### Cortland Cassiobury (Heat) – Tenant Welcome Pack
Cortland Cassiobury (Heat) - Tenant Welcome Pack

#### Countryside Properties
URL: https://dataenergy.co.uk/testimonial-countryside-properties/countryside-properties-2/

#### Countryside Properties (1)
URL: https://dataenergy.co.uk/testimonial-countryside-properties/countryside-properties-1/

#### Cover
URL: https://dataenergy.co.uk/leaflet-library/cover/

#### COVID-19 Statement 04.11.2020
COVID-19 Statement 04.11.2020

#### CPD
URL: https://dataenergy.co.uk/cpd-2/

#### CPD
URL: https://dataenergy.co.uk/cpd/

#### CPExample
URL: https://dataenergy.co.uk/register/cpexample/

#### Crabtree1
URL: https://dataenergy.co.uk/crabtree1/

#### Create the Ideal Heat Network
Create the Ideal Heat Network

#### crest
URL: https://dataenergy.co.uk/crest-2/

#### Crest Nicholson
URL: https://dataenergy.co.uk/crest-nicholson-2/

#### crest-nicholson
URL: https://dataenergy.co.uk/crest-nicholson/

#### Cricketers View – Account Holder Welcome Pack
Cricketers View - Account Holder Welcome Pack

#### Cricketers View – Tenant Welcome Pack
Cricketers View - Tenant Welcome Pack

#### cropped-data-energy-flame-icon.png
https://dataenergy.co.uk/wp-content/uploads/2018/03/cropped-data-energy-flame-icon.png

#### Crossways – Account Holder Welcome Pack
Crossways - Account Holder Welcome Pack

#### Crossways – Tenant Welcome Pack
Crossways - Tenant Welcome Pack

#### CS-HIU-maint
URL: https://dataenergy.co.uk/cs-hiu-maint/

#### Cube Building – Account Holder Welcome Pack
Cube Building - Account Holder Welcome Pack

#### Cube Building – PAYG Welcome Pack
Cube Building - PAYG Welcome Pack

#### Cube Building – Tenant Welcome Pack
Cube Building - Tenant Welcome Pack

#### Customer Care Christmas Opening Hours – Data Energy
URL: https://dataenergy.co.uk/customer-care-christmas-opening-hours-data-energy/

#### Customer Portal (1)
URL: https://dataenergy.co.uk/customer-portal-1/

#### Customer-Portal
URL: https://dataenergy.co.uk/customer-portal/

#### Customer-Portal_Simplify-Billing
URL: https://dataenergy.co.uk/heating-costs-save-2/

#### Cyber Essentials
URL: https://dataenergy.co.uk/cyber-essentials/

#### Cyber Essentials
URL: https://dataenergy.co.uk/awards_accreditations/cyber-essentials-3/

#### Cyber Essentials
URL: https://dataenergy.co.uk/awards_accreditations/cyber-essentials-4/

#### Cyber Essentials post image LI
URL: https://dataenergy.co.uk/news-cyber-essentials-plus/cyber-essentials-post-image-li/

#### Cyber-Essentials
URL: https://dataenergy.co.uk/cyber-essentials-2/

#### D-ANalysed
URL: https://dataenergy.co.uk/d-analysed/sf-danalysed-2/

#### d-Analysed
URL: https://dataenergy.co.uk/d-analysed-4/

#### d-Analysed
URL: https://dataenergy.co.uk/d-analysed-5/

#### d-Analysed – Mobile
URL: https://dataenergy.co.uk/d-analysed-mobile/

#### d-Analysed – Tablet
URL: https://dataenergy.co.uk/d-analysed-tablet/

#### d-Analysed (2)
URL: https://dataenergy.co.uk/d-analysed-2/

#### d-Analysed (3)
URL: https://dataenergy.co.uk/d-analysed-3/

#### d-Analysed_A-Smarter-Way-Forward
URL: https://dataenergy.co.uk/d-analysed_a-smarter-way-forward/

#### d-Analysed_Affect-on-Existing-Heat-Networks
URL: https://dataenergy.co.uk/d-analysed_affect-on-existing-heat-networks/

#### d-Analysed_Affect-on-Existing-Heat-Networks
URL: https://dataenergy.co.uk/d-analysed_affect-on-existing-heat-networks-2/

#### d-Analysed_Best-Practice-Weve-Seen-Work
URL: https://dataenergy.co.uk/d-analysed_best-practice-weve-seen-work/

#### d-Analysed_Collaboration-Makes-Compliance-Easier
URL: https://dataenergy.co.uk/d-analysed_collaboration-makes-compliance-easier/

#### d-Analysed_Collaboration-with-Developers
URL: https://dataenergy.co.uk/d-analysed_collaboration-with-developers/

#### d-Analysed_Cost-vs-Performance
URL: https://dataenergy.co.uk/d-analysed_cost-vs-performance/

#### d-Analysed_Data-Collection-Not-Afterthought
URL: https://dataenergy.co.uk/d-analysed_data-collection-not-afterthought/

#### d-Analysed_Data-Foundation-of-Transparency-and-Trust
URL: https://dataenergy.co.uk/d-analysed_data-foundation-of-transparency-and-trust/

#### d-Analysed_Future-Proofing-HIU-Choice
URL: https://dataenergy.co.uk/d-analysed_future-proofing-hiu-choice/

#### d-Analysed_Hidden-Cost-of-Cutting-Corners
URL: https://dataenergy.co.uk/d-analysed_hidden-cost-of-cutting-corners/

#### d-Analysed_HNTAS_Affect-on-Existing-Heat-Networks
URL: https://dataenergy.co.uk/d-analysed_hntas_affect-on-existing-heat-networks/

#### d-Analysed_HNTAS_How-d-Analysed-Can-Help
URL: https://dataenergy.co.uk/d-analysed_hntas_how-d-analysed-can-help/

#### d-Analysed_HNTAS_Real-Life-Challenges-On-Ground
URL: https://dataenergy.co.uk/d-analysed_hntas_real-life-challenges-on-ground/

#### d-Analysed_How-d-Analysed-Can-Help
URL: https://dataenergy.co.uk/d-analysed_how-d-analysed-can-help/

#### d-Analysed_Legacy-Site
URL: https://dataenergy.co.uk/d-analysed_legacy-site/

#### d-Analysed_Need-Procurement-Strategy-Not-Just-Supplier
URL: https://dataenergy.co.uk/d-analysed_need-procurement-strategy-not-just-supplier/

#### d-Analysed_Need-Procurement-Strategy-Not-Just-Supplier
URL: https://dataenergy.co.uk/d-analysed_need-procurement-strategy-not-just-supplier-2/

#### d-Analysed_New-Build-Developer-Specified-M-Bus
URL: https://dataenergy.co.uk/d-analysed_new-build-developer-specified-m-bus/

#### d-Analysed_Ongoing-Consultation
URL: https://dataenergy.co.uk/d-analysed_ongoing-consultation/

#### d-Analysed_Real-Life-Challenges-On-Ground
URL: https://dataenergy.co.uk/d-analysed_real-life-challenges-on-ground/

#### d-Analysed_Real-Life-Challenges-On-Ground
URL: https://dataenergy.co.uk/d-analysed_real-life-challenges-on-ground-2/

#### d-Analysed_Role-of-Site-Surveys
URL: https://dataenergy.co.uk/d-analysed_role-of-site-surveys/

#### d-Analysed_Smarter-Metering-Isnt-Optional
URL: https://dataenergy.co.uk/d-analysed_smarter-metering-isnt-optional/

#### d-Analysed_Unlock-Benefits-of-Portfolio-Procurement
URL: https://dataenergy.co.uk/d-analysed_unlock-benefits-of-portfolio-procurement/

#### d-Analysed_Visibility-to-Value
URL: https://dataenergy.co.uk/d-analysed_visibility-to-value/

#### d-Analysed-ADSL-Unreliable-Connections-Lost-Data
URL: https://dataenergy.co.uk/d-analysed-adsl-unreliable-connections-lost-data/

#### D-Analysed-Data-Analytics
URL: https://dataenergy.co.uk/d-analysed-data-analytics/

#### D-Analysed-Data-Analytics
URL: https://dataenergy.co.uk/the-image-depicts-a-close-up-of-a-hand-holding-a-pen-while-analyzing-various-charts-and-graphs-on-paper-symbolizing-business-data-analysis-and-strategy-planning/

#### d-Analysed-Data-to-Disputes
URL: https://dataenergy.co.uk/d-analysed-data-to-disputes/

#### d-Analysed-Energy-Tariffs-Start-with-Data
URL: https://dataenergy.co.uk/d-analysed-energy-tariffs-start-with-data/

#### d-Analysed-Header-Image (1)
URL: https://dataenergy.co.uk/d-analysed-header-image-1/

#### d-Analysed-Header-Image (755 x 500 px)
URL: https://dataenergy.co.uk/d-analysed-header-image-755-x-500-px/

#### d-Analysed-Header-Image (755 x 500 px)
URL: https://dataenergy.co.uk/d-analysed/d-analysed-header-image-755-x-500-px-2/

#### d-Analysed-Header-Image (755 x 500 px)
URL: https://dataenergy.co.uk/d-analysed-header-image-755-x-500-px-3/

#### d-Analysed-Linking-Performance-to-Compliance
URL: https://dataenergy.co.uk/d-analysed-linking-performance-to-compliance/

#### d-Analysed-LoRaWAN-Managing-Heat-Network-Data
URL: https://dataenergy.co.uk/d-analysed-lorawan-managing-heat-network-data/

#### d-Analysed-Not-All-Data-is-Created-Equal
URL: https://dataenergy.co.uk/d-analysed-not-all-data-is-created-equal/

#### d-Analysed-Ofgem-Raise-Bar
URL: https://dataenergy.co.uk/d-analysed-ofgem-raise-bar/

#### d-Analysed-Ofgem-Raise-Bar (1)
URL: https://dataenergy.co.uk/d-analysed-ofgem-raise-bar-1/

#### d-Analysed-Regulation-Raises-Bar
URL: https://dataenergy.co.uk/d-analysed-regulation-raises-bar/

#### d-Analysed-Smart-Metering
URL: https://dataenergy.co.uk/d-analysed-smart-metering/

#### d-Analysed-Tariff-Accuracy-Ends-with-Measurement
URL: https://dataenergy.co.uk/d-analysed-tariff-accuracy-ends-with-measurement-2/

#### d-Analysed-Tariff-Accuracy-Ends-with-Measurement (1)
URL: https://dataenergy.co.uk/d-analysed-tariff-accuracy-ends-with-measurement-1/

#### d-Analysed-Tariffs-Start-With-Data
URL: https://dataenergy.co.uk/d-analysed-tariffs-start-with-data/

#### d-Analysed-Tariffs-Start-with-Data
URL: https://dataenergy.co.uk/d-analysed-tariffs-start-with-data-2/

#### d-Analysed-Tariffs-Start-with-Data
URL: https://dataenergy.co.uk/d-analysed-tariffs-start-with-data-3/

#### d-Analysed-The-Importance-of-Heat-Network-Optimisation-Studies
URL: https://dataenergy.co.uk/d-analysed-the-importance-of-heat-network-optimisation-studies/

#### d-Analysed-What-Youll-Get-From-d-Analysed
URL: https://dataenergy.co.uk/procurement-faqs/d-analysed-what-youll-get-from-d-analysed/

#### DA-Heat-networks-17_50
URL: https://dataenergy.co.uk/da-heat-networks-17_50/

#### Data Collection web page header
URL: https://dataenergy.co.uk/data-collection-web-page-header/

#### Data Collection web page header (1)
URL: https://dataenergy.co.uk/package-esco-lite/data-collection-web-page-header-1/

#### Data Collection web page header (2)
URL: https://dataenergy.co.uk/data-collection-web-page-header-2/

#### Data Collection web page header (3)
URL: https://dataenergy.co.uk/package-esco-lite/data-collection-web-page-header-3/

#### Data Collection web page header (4)
URL: https://dataenergy.co.uk/package-esco-lite/data-collection-web-page-header-4/

#### Data Energy – Heat network metering and billing services for residential developments
URL: https://dataenergy.co.uk/de_homepage-data-driven-people_tablet/

#### Data Energy – Partnering with You
Data Energy - Partnering with You

#### Data Energy – Partnering with You 2023 clients
Data Energy - Partnering with You 2023 clients

#### Data Energy – Partnering with You 2023 clients
Data Energy - Partnering with You 2023 clients

#### Data Energy – Partnering with You_Page_1
URL: https://dataenergy.co.uk/data-energy-partnering-with-you_page_1/

#### Data Energy – Partnering with You_Page_1
URL: https://dataenergy.co.uk/resources-partnering-with-you/data-energy-partnering-with-you_page_1-2/

#### Data Energy & Guru Systems
URL: https://dataenergy.co.uk/data-energy-guru-systems/

#### Data Energy is Paperless
URL: https://dataenergy.co.uk/data-energy-is-paperless/

#### Data Energy Paperless
Data Energy Paperless
14/03/2024

#### Data Energy Procurement Webinar Handouts
Data Energy Procurement Webinar Handouts
From AMR meters to Climate Change Levy, the world of energy is full of acronyms and tricky terms. Whether you’re managing a building, checking a bill, or just trying to make sense of your supply, this guide breaks it all down. It also covers the main types of meters and how to read them—so you can stay informed and in control.

#### Data_Collection_Equipment_Rental_Full_Terms_2025
Data_Collection_Equipment_Rental_Full_Terms_2025

#### Data_Collection_Full_Terms_2025_v5
Data_Collection_Full_Terms_2025_v5

#### Data-Eneregy-Christmas-Opening-Hours_Homepage-Header-Banner
URL: https://dataenergy.co.uk/data-eneregy-christmas-opening-hours_homepage-header-banner/

#### Data-Energy_About-Us_Header-Banners_Desktop
URL: https://dataenergy.co.uk/data-energy_about-us_header-banners_desktop/

#### Data-Energy_About-Us_Header-Banners_Mobile
URL: https://dataenergy.co.uk/data-energy_about-us_header-banners_mobile/

#### Data-Energy_About-Us_Header-Banners_Tablet
URL: https://dataenergy.co.uk/data-energy_about-us_header-banners_tablet/

#### Data-Energy_Case-Studies-and-Testimonials_Header-Banners_Desktop
URL: https://dataenergy.co.uk/data-energy_case-studies-and-testimonials_header-banners_desktop/

#### Data-Energy_Case-Studies-and-Testimonials_Header-Banners_Desktop
URL: https://dataenergy.co.uk/data-energy_case-studies-and-testimonials_header-banners_desktop-2/

#### Data-Energy_Case-Studies-and-Testimonials_Header-Banners_Mobile
URL: https://dataenergy.co.uk/data-energy_case-studies-and-testimonials_header-banners_mobile/

#### Data-Energy_Case-Studies-and-Testimonials_Header-Banners_Tablet
URL: https://dataenergy.co.uk/data-energy_case-studies-and-testimonials_header-banners_tablet/

#### Data-Energy_Case-Studies-and-Testimonials_Header-Banners_Tablet
URL: https://dataenergy.co.uk/data-energy_case-studies-and-testimonials_header-banners_tablet-2/

#### Data-Energy_DMG-Delta_The Download_December-2025
URL: https://dataenergy.co.uk/the-download-december-2025-issue/data-energy_dmg-delta_the-download_december-2025/

#### Data-Energy_EDEN-Live-Chat
URL: https://dataenergy.co.uk/blog-thumbnails-400x250-800-x-500-px-2/

#### Data-Energy_Expert-Services_Compliance-and-Monitoring
URL: https://dataenergy.co.uk/data-energy_expert-services_compliance-and-monitoring/

#### Data-Energy_Expert-Services_Consultancy-and-Support-Services
URL: https://dataenergy.co.uk/data-energy_expert-services_consultancy-and-support-services/

#### Data-Energy_Expert-Services_Energy-Procurement-Packages
URL: https://dataenergy.co.uk/data-energy_expert-services_energy-procurement-packages/

#### Data-Energy_Expert-Services_Learning-and-Development
URL: https://dataenergy.co.uk/data-energy_expert-services_learning-and-development/

#### Data-Energy_Expert-Services_Metering-and-Billing-Packages
URL: https://dataenergy.co.uk/data-energy_expert-services_metering-and-billing-packages/

#### Data-Energy_Expert-Services_Technical-and-Onsite-Services
URL: https://dataenergy.co.uk/data-energy_expert-services_technical-and-onsite-services/

#### Data-Energy_How-We-Work
URL: https://dataenergy.co.uk/data-energy_how-we-work/

#### Data-Energy_How-We-Work
URL: https://dataenergy.co.uk/data-energy_how-we-work-2/

#### Data-Energy_How-Weve-Helped-our-Clients
URL: https://dataenergy.co.uk/data-energy_how-weve-helped-our-clients/

#### Data-Energy_Kim-Moules_People-Support-Coordinator
URL: https://dataenergy.co.uk/data-energy_kim-moules_people-support-coordinator/

#### Data-Energy_Our-Purpose
URL: https://dataenergy.co.uk/data-energy_our-purpose-3/

#### Data-Energy_Our-Purpose
URL: https://dataenergy.co.uk/data-energy_our-purpose/

#### Data-Energy_Our-Purpose
URL: https://dataenergy.co.uk/data-energy_our-purpose-2/

#### Data-Energy_Our-Purpose (1)
URL: https://dataenergy.co.uk/data-energy_our-purpose-1/

#### Data-Energy_Our-Purpose (2)
URL: https://dataenergy.co.uk/data-energy_our-purpose-2-2/

#### Data-Energy_Resident-Newsletter_Winter-2025
URL: https://dataenergy.co.uk/data-energy_resident-newsletter_winter-2025/

#### Data-Energy_Route-to-Compliance_On-The-Right-Track
URL: https://dataenergy.co.uk/data-energy_route-to-compliance_on-the-right-track/

#### Data-Energy_Stephanie-Shute
URL: https://dataenergy.co.uk/data-energy_stephanie-shute/

#### Data-Energy_Stephanie-Shute_Photo
URL: https://dataenergy.co.uk/data-energy_stephanie-shute_photo/

#### Data-Energy_Supporting-Our-Communities_EHAAT
URL: https://dataenergy.co.uk/data-energy_supporting-our-communities_ehaat/

#### Data-Energy_TELCA-2025_Best-Company-to-Work-For_Shortlisted
URL: https://dataenergy.co.uk/data-energy-shortlisted-for-best-company-to-work-for-telca-2025/data-energy_telca-2025_best-company-to-work-for_shortlisted/

#### Data-Energy_The 25 Authorisation-Conditions_Access-it-Now
URL: https://dataenergy.co.uk/data-energy_the-25-authorisation-conditions_access-it-now/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Access-it-Now
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_access-it-now/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-2/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover-2
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-2-2/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover-3
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-3/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover-Mobile
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-mobile/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover-Tablet
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-tablet/

#### Data-Energy_The-Heat-Network-Compliance-Playbook_Homepage-Takeover-Tablet
URL: https://dataenergy.co.uk/data-energy_the-heat-network-compliance-playbook_homepage-takeover-tablet-2/

#### Data-Energy_TPI-Annual-Seminar-2026_Mobile
URL: https://dataenergy.co.uk/data-energy_tpi-annual-seminar-2026_mobile/

#### Data-Energy_TPI-Annual-Seminar-2026_Tablet
URL: https://dataenergy.co.uk/data-energy_tpi-annual-seminar-2026_tablet/

#### Data-Energy_Trusted-by-Clients-and-Residents_Trustpilot-Rating-Jan-26
URL: https://dataenergy.co.uk/data-energy_trusted-by-clients-and-residents_trustpilot-rating-jan-26/

#### Data-Energy_Who-We-Help_ESCOs
URL: https://dataenergy.co.uk/data-energy_who-we-help_escos/

#### Data-Energy_Who-We-Help_Housing-Associations
URL: https://dataenergy.co.uk/data-energy_who-we-help_housing-associations/

#### Data-Energy_Who-We-Help_Local-Authorities
URL: https://dataenergy.co.uk/data-energy_who-we-help_local-authorities/

#### Data-Energy_Who-We-Help_Local-Authorities
URL: https://dataenergy.co.uk/data-energy_who-we-help_local-authorities-2/

#### Data-Energy_Who-We-Help_Managing-Agent
URL: https://dataenergy.co.uk/data-energy_who-we-help_managing-agent/

#### Data-Energy_Who-We-Help_Managing-Agent
URL: https://dataenergy.co.uk/data-energy_who-we-help_managing-agent-2/

#### Data-Energy_Who-We-Help_Property-Managers
URL: https://dataenergy.co.uk/data-energy_who-we-help_property-managers/

#### Data-Energy_Who-We-Help_Property-Managers
URL: https://dataenergy.co.uk/data-energy_who-we-help_property-managers-2/

#### Data-Energy_Who-We-Help_RMCs-RMAs-RTMs
URL: https://dataenergy.co.uk/data-energy_who-we-help_rmcs-rmas-rtms/

#### Data-Energy_Who-We-Help_RMCs-RMAs-RTMs
URL: https://dataenergy.co.uk/data-energy_who-we-help_rmcs-rmas-rtms-2/

#### Data-Energy-and-Guru-Pinpoint-Brochure
Data-Energy-and-Guru-Pinpoint-Brochure

#### Data-Energy-and-Guru-Systems
URL: https://dataenergy.co.uk/data-energy-and-guru-systems/

#### data-energy-brand-element-white
URL: https://dataenergy.co.uk/data-energy-brand-element-white/

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URL: https://dataenergy.co.uk/data-energy-brand-element-white1/

#### data-energy-case-studies-buildings-banner-2
URL: https://dataenergy.co.uk/data-energy-case-studies-buildings-banner-2/

#### data-energy-case-study-grosvenor-waterside
URL: https://dataenergy.co.uk/data-energy-case-study-grosvenor-waterside/

#### data-energy-case-study-grosvenor-waterside2
URL: https://dataenergy.co.uk/data-energy-case-study-grosvenor-waterside2/

#### data-energy-contact-banner
URL: https://dataenergy.co.uk/data-energy-contact-banner/

#### Data-Energy-Counter-Graphic
URL: https://dataenergy.co.uk/data-energy-counter-graphic/

#### Data-Energy-Counter-Graphic-2
URL: https://dataenergy.co.uk/data-energy-counter-graphic-2/

#### Data-Energy-Counter-Graphic-3
URL: https://dataenergy.co.uk/data-energy-counter-graphic-3/

#### data-energy-energy-solutions-home-banner
URL: https://dataenergy.co.uk/data-energy-energy-solutions-home-banner/

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URL: https://dataenergy.co.uk/data-energy-flame-icon/

#### data-energy-footer-variant
URL: https://dataenergy.co.uk/data-energy-footer-variant/

#### Data-Energy-Heat-Network-Heroes
URL: https://dataenergy.co.uk/data-energy-heat-network-heroes/

#### data-energy-heat-networks-grid-block
URL: https://dataenergy.co.uk/data-energy-heat-networks-grid-block/

#### Data-Energy-Home-Inset-1
URL: https://dataenergy.co.uk/data-energy-home-inset-1/

#### Data-Energy-Home-Inset-new
URL: https://dataenergy.co.uk/data-energy-home-inset-new/

#### Data-Energy-Home-Video-New-1-small
https://dataenergy.co.uk/wp-content/uploads/2021/03/Data-Energy-Home-Video-New-1-small.mp4

#### data-energy-logo
URL: https://dataenergy.co.uk/data-energy-logo/

#### Data-Energy-Logo-Background
URL: https://dataenergy.co.uk/data-energy-logo-background/

#### Data-Energy-Logo-Colour
URL: https://dataenergy.co.uk/data-energy-logo-colour/

#### Data-Energy-Logo-lighter
URL: https://dataenergy.co.uk/data-energy-logo-lighter/

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URL: https://dataenergy.co.uk/data-energy-logo-white/

#### Data-Energy-Logo-White
URL: https://dataenergy.co.uk/data-energy-logo-white-2/

#### Data-Energy-Main-Brand-Element
URL: https://dataenergy.co.uk/data-energy-main-brand-element/

#### Data-Energy-Main-Brand-Element
URL: https://dataenergy.co.uk/data-energy-main-brand-element-2/

#### Data-Energy-Main-Logo
URL: https://dataenergy.co.uk/data-energy-main-logo/

#### Data-Energy-Main-Logo-1
URL: https://dataenergy.co.uk/data-energy-main-logo-1/

#### Data-Energy-White-Logo
URL: https://dataenergy.co.uk/data-energy-white-logo/

#### data-network-background-greyscale
URL: https://dataenergy.co.uk/data-network-background-greyscale/

#### data-network-background-left
URL: https://dataenergy.co.uk/data-network-background-left/

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#### DE – Energy Procurement
URL: https://dataenergy.co.uk/de-energy-procurement/

#### DE – Energy Procurement
URL: https://dataenergy.co.uk/de-energy-procurement-2/

#### DE & Guru Pinpoint
URL: https://dataenergy.co.uk/de-guru-pinpoint/

#### DE & Guru Pinpoint – Mobile
URL: https://dataenergy.co.uk/de-guru-pinpoint-mobile/

#### DE & Guru Pinpoint – Tablet
URL: https://dataenergy.co.uk/de-guru-pinpoint-tablet/

#### DE Aaron
URL: https://dataenergy.co.uk/de-aaron/

#### DE Accreditations Updated
URL: https://dataenergy.co.uk/de-accreditations-updated/

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#### DE Direct Debit Form
DE Direct Debit Form

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URL: https://dataenergy.co.uk/de-flow-of-data-4/

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URL: https://dataenergy.co.uk/de-galina/

#### DE Galina 2
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#### DE Kat
URL: https://dataenergy.co.uk/de-kat/

#### DE LOGO (MASTER)
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URL: https://dataenergy.co.uk/de-olesia/

#### DE opening hours
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#### DE opening hours 800×500
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#### DE opening hours 800×500
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#### DE Packages-Table Comparison Download
DE Packages-Table Comparison Download

#### DE Partnering with You 2023
DE Partnering with You 2023

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#### DE Procurement (1)
URL: https://dataenergy.co.uk/de-procurement-1/

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#### DE R&R Blog Post Headers (6)
URL: https://dataenergy.co.uk/news-residents-and-regulations-series-billing-and-ben/de-rr-blog-post-headers-6/

#### DE Rememberance day
https://dataenergy.co.uk/wp-content/uploads/2023/11/DE-Rememberance-day.mp4

#### DE Resources DMG brochure
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URL: https://dataenergy.co.uk/resources-get-ofgem-compliant/de-resources-get-ofgem-compliant/

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URL: https://dataenergy.co.uk/resources-partnering-with-you/de-resources-partnering-with-you/

#### DE Rupert
URL: https://dataenergy.co.uk/de-rupert/

#### DE Sara
URL: https://dataenergy.co.uk/de-sara/

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URL: https://dataenergy.co.uk/de-shaun/

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#### DE Sian (5)
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#### DE Steph
URL: https://dataenergy.co.uk/de-steph/

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#### DE Website Content Blocks (5)
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#### DE Website Content Blocks (6)
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#### DE Website Content Blocks (7)
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#### DE_d-Analysed-Content-Block-Images_Mastering-Energy-Procurement
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#### DE_d-Analysed-Content-Block-Images_Why-is-Heat-Network-Technical-Assessment-Scheme-Needed
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#### DE_d-Analysed-Content-Block-Images_Why-is-HNTAS-Needed
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#### DE_Resident-Newsletter_Q2-25
URL: https://dataenergy.co.uk/news-data-energy-newsletter-summer-25/de_resident-newsletter_q2-25/

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URL: https://dataenergy.co.uk/de_resident-newsletter-images/

#### DE_TPI-Annual-Seminar-2026_Post-Event-Roundup
https://dataenergy.co.uk/wp-content/uploads/2026/06/DE_TPI-Annual-Seminar-2026_Post-Event-Roundup.mp4

#### DE-and-DMG_NOTB-Footy_LinkedIn-Post
https://dataenergy.co.uk/wp-content/uploads/2025/05/DE-and-DMG_NOTB-Footy_LinkedIn-Post.mp4

#### DE-and-DMG_TPI-Annual-Seminar-2025_Post-Event-Roundup
https://dataenergy.co.uk/wp-content/uploads/2025/05/DE-and-DMG_TPI-Annual-Seminar-2025_Post-Event-Roundup.mp4

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#### DE-news-3
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Do not delete

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#### Dimly Illuminated Open Plan House with a Mezzanine at Night
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#### DMG Heat Networks & Energy Centres
DMG Heat Networks & Energy Centres

#### DMG Net Zero Brochure
DMG Net Zero Brochure

#### DMG Net Zero Brochure-singles-1
URL: https://dataenergy.co.uk/dmg-net-zero-brochure-singles-1/

#### DMG Services Leaflet 2023 Clients
DMG Services Leaflet 2023 Clients

#### DMG Website Content Blocks (5)
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#### DMG website Thumbnails
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#### DMG website Thumbnails (2)
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#### DMG website Thumbnails (5)
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#### DMG_Careers-Open-Job-Listings (A4)
DMG_Careers-Open-Job-Listings (A4)

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URL: https://dataenergy.co.uk/dmg-web-icon_metering/

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#### Dundry View – PAYG Welcome Pack
Dundry View - PAYG Welcome Pack

#### Duval House – Account Holder Welcome Pack
Duval House - Account Holder Welcome Pack

#### Duval House – Tenant Welcome Pack
Duval House - Tenant Welcome Pack

#### East Central Apartments – Account Holder Welcome Pack
East Central Apartments - Account Holder Welcome Pack

#### East Central Apartments – Tenant Welcome Pack
East Central Apartments - Tenant Welcome Pack

#### EBRS Pass Through Flow Chart
EBRS Pass Through Flow Chart

#### EBRS Pass-Through Requirements for Heat Networks
EBRS Pass-Through Requirements for Heat Networks

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EguideBookletV11

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#### Encore Estates
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URL: https://dataenergy.co.uk/encore-logo-1/

#### End-of-Year-Wrap-Up_Trinergy (1)
https://dataenergy.co.uk/wp-content/uploads/2025/12/End-of-Year-Wrap-Up_Trinergy-1.mp4

#### Energy Awards 2021 Finalist Logo HR
URL: https://dataenergy.co.uk/innovation_oty_energy_awards_2021/energy-awards-2021-finalist-logo-hr/

#### ENERGY BROKERAGE
URL: https://dataenergy.co.uk/energy-brokerage-2/

#### Energy Forensics – Consultancy page
URL: https://dataenergy.co.uk/energy-forensics-consultancy-page/

#### Energy Forensics – Consultancy page (1)
URL: https://dataenergy.co.uk/energy-forensics-consultancy-page-1/

#### Energy Forensics – Consultancy page (2)
URL: https://dataenergy.co.uk/energy-forensics-consultancy-page-2/

#### Energy Procurement
URL: https://dataenergy.co.uk/energy-procurement-3/

#### Energy Procurement – Mobile
URL: https://dataenergy.co.uk/energy-procurement-mobile/

#### Energy Procurement – Tablet
URL: https://dataenergy.co.uk/energy-procurement-tablet/

#### Energy procurement deck
URL: https://dataenergy.co.uk/energy-procurement-deck/

#### Energy Saving Advice
Energy Saving Advice

#### Energy Saving Advice (1)
URL: https://dataenergy.co.uk/energy-saving-advice-1/

#### Energy Saving Advice Cover
URL: https://dataenergy.co.uk/leaflet-library/energy-saving-advice-cover/

#### Energy Saving Advice Cover.pdf
URL: https://dataenergy.co.uk/energy-saving-advice-cover-pdf/

#### Energy Saving Advice Leaflet
Energy Saving Advice Leaflet

#### Energy_brokerage
URL: https://dataenergy.co.uk/energy_brokerage-2/

#### energy-brokerage
URL: https://dataenergy.co.uk/energy-brokerage/

#### energy-brokerage-new
URL: https://dataenergy.co.uk/energy-brokerage-new/

#### energy-efficiency-1616970_1920
URL: https://dataenergy.co.uk/zero_carbon_ready_2025/energy-efficiency-1616970_1920/

#### energy-forensics-white
URL: https://dataenergy.co.uk/energy-forensics-white/

#### energy-management-energy-solutions-home-banner
URL: https://dataenergy.co.uk/energy-management-energy-solutions-home-banner/

#### energy-management-service-white
URL: https://dataenergy.co.uk/energy-management-service-white/

#### Energy-Procurement
URL: https://dataenergy.co.uk/energy-procurement-2/

#### Enjoying time online
URL: https://dataenergy.co.uk/enjoying-time-online/

#### Erith Quarry – Credit Welcome Pack
Erith Quarry - Credit Welcome Pack

#### Erith Quarry – PAYG Welcome Pack
Erith Quarry - PAYG Welcome Pack

#### Ernest Websdale – Account Holder Welcome Pack
Ernest Websdale - Account Holder Welcome Pack

#### Ernest Websdale – Tenant Welcome Pack
Ernest Websdale - Tenant Welcome Pack

#### Ernest Websdale – Welcome Pack
Ernest Websdale - Welcome Pack

#### Esco-Image
URL: https://dataenergy.co.uk/esco-image/

#### Essential_Metering_Billing_Full_Terms_2025
Essential_Metering_Billing_Full_Terms_2025

#### Essential_Metering_Billing_Full_Terms_2025_v2
Essential_Metering_Billing_Full_Terms_2025_v2

#### Essex Brewery – Account Holder Welcome Pack
Essex Brewery - Account Holder Welcome Pack

#### Essex Brewery – Tenant Welcome Pack
Essex Brewery - Tenant Welcome Pack

#### Eu,Modern,European,Complex,Of,Apartment,Buildings.,And,Outdoor,Facilities.
URL: https://dataenergy.co.uk/resources-total-heat-energy/eumoderneuropeancomplexofapartmentbuildings-andoutdoorfacilities/

#### EV Charging
URL: https://dataenergy.co.uk/changes_to_ozev_evhs_scheme/ev-charging/

#### EV Charging Solutions
EV Charging Solutions

#### EV Charging Solutions
URL: https://dataenergy.co.uk/chargeability-infographic/ev-charging-solutions-2/

#### Evagreen & Klay – Welcome Pack
Evagreen & Klay - Welcome Pack

#### Experience icon.svg
URL: https://dataenergy.co.uk/experience-icon-svg/

#### family-using-smart-meter-thermostat
URL: https://dataenergy.co.uk/family-using-smart-meter-thermostat/

#### FAQs RN
URL: https://dataenergy.co.uk/faqs-rn/

#### Featherstone Court – Account Holder Welcome Pack
Featherstone Court - Account Holder Welcome Pack

#### Featherstone Court – Tenant Welcome Pack
Featherstone Court - Tenant Welcome Pack

#### Fexco-Logo
URL: https://dataenergy.co.uk/fexco-logo/

#### FINAL Internal launch event (LinkedIn Video Ad) (3)
https://dataenergy.co.uk/wp-content/uploads/2024/10/FINAL-Internal-launch-event-LinkedIn-Video-Ad-3.mp4
We’re excited to announce that Data Energy and DMG Delta have officially joined forces to deliver a Total Heat & Energy Solution.

#### firstport
URL: https://dataenergy.co.uk/firstport-2/

#### firstport-logo
URL: https://dataenergy.co.uk/firstport-logo/

#### Fitzalan Road – PAYG Welcome Pack
Fitzalan Road - PAYG Welcome Pack

#### Foley House – Account Holder Welcome Pack
Foley House - Account Holder Welcome Pack

#### Foley House – Tenant Welcome Pack
Foley House - Tenant Welcome Pack

#### Follow us on Instagram
URL: https://dataenergy.co.uk/follow-us-on-instagram/

#### footer-element-new
URL: https://dataenergy.co.uk/footer-element-new/

#### footer-element-testing
URL: https://dataenergy.co.uk/footer-element-testing/

#### Fountain at complex of apartment residential buildings quarter
URL: https://dataenergy.co.uk/fountain-at-complex-of-apartment-residential-buildings-quarter/

#### Franklin House – Account Holder Welcome Pack
Franklin House - Account Holder Welcome Pack

#### Franklin House – Tenant Welcome Pack
Franklin House - Tenant Welcome Pack

#### From Compliance to Confidence 15-11-24
URL: https://dataenergy.co.uk/news-heat-network-regs-what-they-mean/from-compliance-to-confidence-15-11-24/

#### From Compliance to Confidence 15-11-24 (1)
URL: https://dataenergy.co.uk/news-heat-network-regs-what-they-mean/from-compliance-to-confidence-15-11-24-1/

#### Fulbeck Avenue (Block 4) PAYG Welcome Pack
Fulbeck Avenue (Block 4) PAYG Welcome Pack

#### FUuKVbSWAAAvSH3
URL: https://dataenergy.co.uk/proptech-solution-of-the-year/fuukvbswaaavsh3/

#### Gabriel Square – Account Holder Welcome Pack
Gabriel Square - Account Holder Welcome Pack

#### Gabriel Square – Tenant Welcome Pack
Gabriel Square - Tenant Welcome Pack

#### galliard
URL: https://dataenergy.co.uk/galliard-2/

#### Galliard Homes
URL: https://dataenergy.co.uk/testimonial-galliard-homes/galliard-homes/

#### Galliard Homes (1)
URL: https://dataenergy.co.uk/testimonial-galliard-homes/galliard-homes-1/

#### galliford
URL: https://dataenergy.co.uk/galliford/

#### Gas Bill
URL: https://dataenergy.co.uk/uk_energy_prices_soar/gas-bill/

#### gas-white
URL: https://dataenergy.co.uk/gas-white/

#### get-in-touch-background
URL: https://dataenergy.co.uk/get-in-touch-background/

#### get-in-touch-banner
URL: https://dataenergy.co.uk/get-in-touch-banner/

#### get-in-touch-new
URL: https://dataenergy.co.uk/get-in-touch-new/

#### Getting to know your communal heating Cover.pdf
URL: https://dataenergy.co.uk/getting-to-know-your-communal-heating-cover-pdf/

#### Getting to know your communal heating Leaflet
Getting to know your communal heating Leaflet

#### Getting-to-Know-Your-Communal-Heating_Q&A-for-Residents
Getting-to-Know-Your-Communal-Heating_Q&A-for-Residents

#### Glenbrook Apartments – Account Holder Welcome Pack
Glenbrook Apartments - Account Holder Welcome Pack

#### Glenbrook Apartments – Tenant as Account Holder Welcome Pack
Glenbrook Apartments - Tenant as Account Holder Welcome Pack

#### Glenbrook Apartments – Tenant Welcome Pack
Glenbrook Apartments - Tenant Welcome Pack

#### glenny
URL: https://dataenergy.co.uk/glenny-2/

#### Glossary
Glossary

#### Glossary Cover Image
URL: https://dataenergy.co.uk/glossary-cover-image/

#### Go-Paperless
URL: https://dataenergy.co.uk/go-paperless/

#### Gooch House – Account Holder Welcome Pack
Gooch House - Account Holder Welcome Pack

#### Gooch House – Tenant Welcome Pack
Gooch House - Tenant Welcome Pack

#### Grafton House – Account Holder Welcome Pack
Grafton House - Account Holder Welcome Pack

#### Grafton House – Tenant Welcome Pack
Grafton House - Tenant Welcome Pack

#### Grafton Quarter – Account Holder Welcome Pack
Grafton Quarter - Account Holder Welcome Pack

#### Grafton Quarter – Tenant Welcome Pack
Grafton Quarter - Tenant Welcome Pack

#### Greenview Court – Account Holder Welcome Pack
Greenview Court - Account Holder Welcome Pack

#### Greenview Court – Tenant Welcome Pack
Greenview Court - Tenant Welcome Pack

#### Gresham House – Account Holder Welcome Pack
Gresham House - Account Holder Welcome Pack

#### Gresham House – Tenant Welcome Pack
Gresham House - Tenant Welcome Pack

#### Grove House – Account Holder Welcome Pack
Grove House - Account Holder Welcome Pack

#### Grove House – Tenant Welcome Pack
Grove House - Tenant Welcome Pack

#### GSM GATEWAY
URL: https://dataenergy.co.uk/gsm-gateway/

#### Guide to Net Zero
Guide to Net Zero

#### guide_to_resident_hub
URL: https://dataenergy.co.uk/guide_to_res_hub/

#### Guide-to-Net-Zero
URL: https://dataenergy.co.uk/the-pms_guide_to_net_zero/guide-to-net-zero-3/

#### Guru
URL: https://dataenergy.co.uk/guru-2/

#### Guru
URL: https://dataenergy.co.uk/awards_accreditations/guru/

#### Guru Hub User Manual
URL: https://dataenergy.co.uk/guru-hub-user-manual/

#### Guru Hub User Manual (Credit) Cover
URL: https://dataenergy.co.uk/guru-hub-user-manual-credit-cover/

#### Guru Hub User Manual (Credit) Leaflet
Guru Hub User Manual (Credit) Leaflet

#### Guru Hub User Manual (PAYG) Cover
URL: https://dataenergy.co.uk/guru-hub-user-manual-payg-cover/

#### Guru Hub User Manual (PAYG) Leaflet
Guru Hub User Manual (PAYG) Leaflet

#### Guru Hub User Manual Credit
Guru Hub User Manual Credit

#### Guru Hub User Manual Credit 12-08-2024
Guru Hub User Manual Credit 12-08-2024

#### Guru Hub User Manual PAYG
Guru Hub User Manual PAYG

#### Guru Hub User Manual PAYG 09.04.24
Guru Hub User Manual PAYG 09.04.24

#### Guru Hub User Manual PAYG 12-08-2024
Guru Hub User Manual PAYG 12-08-2024

#### Guru-Pinpoint_Actionable-Insights_dwelling-timeseries-hoverover
URL: https://dataenergy.co.uk/guru-pinpoint_actionable-insights_dwelling-timeseries-hoverover/

#### Guru-Pinpoint_Actionable-Insights_dwelling-timeseries-hoverover
URL: https://dataenergy.co.uk/guru-pinpoint_actionable-insights_dwelling-timeseries-hoverover-2/

#### Guru-Pinpoint_Data-Integration_bulkmeter-dashboard-select-powervsflow-from-dashboard
URL: https://dataenergy.co.uk/guru-pinpoint_data-integration_bulkmeter-dashboard-select-powervsflow-from-dashboard/

#### Guru-Pinpoint_Why-Data-Energy-and-Guru-Systems
URL: https://dataenergy.co.uk/guru-pinpoint_why-data-energy-and-guru-systems/

#### Guru-Ready-for-Regulation
URL: https://dataenergy.co.uk/guru-ready-for-regulation/

#### Guru-Ready-for-Regulation-Ofgem
URL: https://dataenergy.co.uk/guru-ready-for-regulation-ofgem/

#### Guru-See-Inefficiencies-Instantly-Track-Performance
URL: https://dataenergy.co.uk/guru-pinpoint/guru-see-inefficiencies-instantly-track-performance/

#### Guru-Spot-Inefficiencies-Instantly-Track-Performance
URL: https://dataenergy.co.uk/guru-spot-inefficiencies-instantly-track-performance/

#### Guru-Who-Benefits_Residents
URL: https://dataenergy.co.uk/guru-who-benefits_residents/

#### Guru-Who-Benefits-Residents
URL: https://dataenergy.co.uk/guru-who-benefits-residents/

#### Half-Hourly_What-this-means-for-our-clients
URL: https://dataenergy.co.uk/half-hourly_what-this-means-for-our-clients/

#### Half-Hourly_Why-MHHS-is-being-introduced
URL: https://dataenergy.co.uk/half-hourly_why-mhhs-is-being-introduced/

#### Halo – Account Holder Third Party Welcome Pack
Halo - Account Holder Third Party Welcome Pack

#### Halo – Tenant Third Party Welcome Pack
Halo - Tenant Third Party Welcome Pack

#### Hand adjusting thermostat valve
URL: https://dataenergy.co.uk/hand-adjusting-thermostat-valve/

#### happy woman stretches and  opens curtains at window in morning
URL: https://dataenergy.co.uk/happy-woman-stretches-and-opens-curtains-at-window-in-morning/

#### Happy young couple relaxing on the couch
URL: https://dataenergy.co.uk/happy-young-couple-relaxing-on-the-couch/

#### harca
URL: https://dataenergy.co.uk/harca-2/

#### Harrow View West – Account Holder Welcome Pack
Harrow View West - Account Holder Welcome Pack

#### Harrow View West – Tenant Welcome Pack
Harrow View West - Tenant Welcome Pack

#### Heat Network – Clifton Mansions Fact Sheet
Heat Network - Clifton Mansions Fact Sheet

#### Heat Network Brochure
URL: https://dataenergy.co.uk/heat_networks_leaflet/heat-network-brochure/

#### Heat network compliance checklist at Expo 2025
URL: https://dataenergy.co.uk/de-website-content-blocks-10/

#### Heat Network Infographic
URL: https://dataenergy.co.uk/heat_networks_infographic/heat-network-infographic/

#### Heat network metering and billing services for residential developments
URL: https://dataenergy.co.uk/homepage-new/de_homepage-data-driven-people_tablet-2/

#### Heat Network Regulations – Key Deadlines
Heat Network Regulations - Key Deadlines

#### Heat Network Supplier FAQ – FINAL
Heat Network Supplier FAQ - FINAL

#### Heat Networks
Heat Networks

#### Heat Networks – The Low Carbon Solution to Heating our Homes
Heat Networks - The Low Carbon Solution to Heating our Homes

#### Heat Networks 20
URL: https://dataenergy.co.uk/heat-networks-20/

#### Heat Networks and Energy Centres content block
URL: https://dataenergy.co.uk/heat-networks-and-energy-centres-content-block/

#### Heat Networks Training – Encore Handouts
Heat Networks Training - Encore Handouts

#### Heat Networks-inset1
URL: https://dataenergy.co.uk/heat-networks-inset1/

#### Heat Regs Infographic
URL: https://dataenergy.co.uk/heat_regs_infographic/heat-regs-infographic/

#### Heat Regs Update Guidance
URL: https://dataenergy.co.uk/heat_regs_update_guidance/heat-regs-update-guidance/

#### Heat Regs,Efficiency & Ofgem – FINAL
Heat Regs,Efficiency & Ofgem - FINAL

#### Heat RegsEfficiency Ofgem – FINAL V2_compressed
Heat RegsEfficiency Ofgem - FINAL V2_compressed

#### Heat RegsEfficiency Ofgem – FINAL V3
Heat RegsEfficiency Ofgem - FINAL V3

#### Heat Regulations – Compliance Requirements
Heat Regulations - Compliance Requirements

#### Heat Regulations – Compliance Requirements
Heat Regulations - Compliance Requirements

#### heat-metering-white
URL: https://dataenergy.co.uk/heat-metering-white/

#### Heat-Network-Basement
URL: https://dataenergy.co.uk/heat-network-basement/

#### Heat-Network-Compliance-Checklist-at-UKDEA-Expo-2025
URL: https://dataenergy.co.uk/heat-network-compliance-checklist-at-expo-2025/

#### heat-network-cp1-white
URL: https://dataenergy.co.uk/heat-network-cp1-white/

#### Heat-Network-Engineer
URL: https://dataenergy.co.uk/heat-network-engineer/

#### Heat-Network-Health-Check-Proposal-New-Regs-1
Heat-Network-Health-Check-Proposal-New-Regs-1

#### heat-network-heroes-team-tpi-annual-seminar-2026
URL: https://dataenergy.co.uk/heat-network-heroes-team-tpi-annual-seminar-2026/

#### heat-network-heroes-team-tpi-annual-seminar-2026
URL: https://dataenergy.co.uk/heat-network-heroes-team-tpi-annual-seminar-2026-2/

#### heat-network-heroes-team-tpi-annual-seminar-2026
URL: https://dataenergy.co.uk/heat-network-heroes-team-tpi-annual-seminar-2026-3/

#### Heat-Network-Light
URL: https://dataenergy.co.uk/heat-network-light/

#### heat-network-parallax
URL: https://dataenergy.co.uk/heat-network-parallax/

#### Heat-Network-Parallax-City
URL: https://dataenergy.co.uk/heat-network-parallax-city/

#### HEAT-NETWORK-REGULATIONS
URL: https://dataenergy.co.uk/heat-network-regulations/

#### heat-network-regulations-white
URL: https://dataenergy.co.uk/heat-network-regulations-white/

#### Heat-Network-Suppliers-Register-Now_Energy-Ombudsman
URL: https://dataenergy.co.uk/eo-register-now/heat-network-suppliers-register-now_energy-ombudsman/

#### Heat-Network-Suppliers-Registration_Energy-Ombudsman
URL: https://dataenergy.co.uk/eo-register-now/heat-network-suppliers-registration_energy-ombudsman/

#### HEAT-NETWORKS-2
URL: https://dataenergy.co.uk/heat-networks-2/

#### HEAT-NETWORKS-9
URL: https://dataenergy.co.uk/heat-networks-9/

#### heat-networks-cp1-2
URL: https://dataenergy.co.uk/heat-networks-cp1-2/

#### heat-networks-cp1-image
URL: https://dataenergy.co.uk/heat-networks-cp1-image/

#### heat-networks-energy-solutions-home-banner-revised
URL: https://dataenergy.co.uk/heat-networks-energy-solutions-home-banner-revised/

#### heat-networks-energy-solutions-home-banner-slide2
URL: https://dataenergy.co.uk/heat-networks-energy-solutions-home-banner-slide2/

#### heat-networks-esco-services
URL: https://dataenergy.co.uk/heat-networks-esco-services/

#### Heat-Networks-Graphic-Green
URL: https://dataenergy.co.uk/heat-networks-graphic-green/

#### heat-networks-heat-and-power
URL: https://dataenergy.co.uk/heat-networks-heat-and-power/

#### heat-networks-heat-network-operator
URL: https://dataenergy.co.uk/heat-networks-heat-network-operator/

#### Heat-Networks-Icon
URL: https://dataenergy.co.uk/heat-networks-icon/

#### Heat-Networks-Inset
URL: https://dataenergy.co.uk/heat-networks-inset/

#### Heat-networks-new
URL: https://dataenergy.co.uk/heat-networks-new/

#### heat-networks-operations-maintenance
URL: https://dataenergy.co.uk/heat-networks-operations-maintenance/

#### heat-networks-optimisation
URL: https://dataenergy.co.uk/heat-networks-optimisation/

#### Heating and Cooling content block
URL: https://dataenergy.co.uk/heating-and-cooling-content-block/

#### Heating and Cooling engineering
URL: https://dataenergy.co.uk/heating-and-cooling-engineering/

#### Heating and Cooling header
URL: https://dataenergy.co.uk/heating-and-cooling-header/

#### Heating and Cooling header
URL: https://dataenergy.co.uk/heating-and-cooling-header-2/

#### Heating-Costs-Save (2)
URL: https://dataenergy.co.uk/heating-costs-save-2-2/

#### heatmeters-white
URL: https://dataenergy.co.uk/heatmeters-white/

#### Hegarty
URL: https://dataenergy.co.uk/testimonial-hegarty/hegarty-2/

#### Hegarty (1)
URL: https://dataenergy.co.uk/testimonial-hegarty/hegarty-1/

#### Help centre
URL: https://dataenergy.co.uk/help-centre/

#### Help Centre Cover
URL: https://dataenergy.co.uk/help-centre-cover/

#### Help Centre Green Icon Transparent
URL: https://dataenergy.co.uk/residents/help-centre-green-icon-transparent/

#### HelpCentreLeaflet
HelpCentreLeaflet

#### HelpCentreLetter
HelpCentreLetter

#### Hemingford Court – Account Holder Welcome Pack
Hemingford Court - Account Holder Welcome Pack

#### Hemingford Court – Tenant Welcome Pack
Hemingford Court - Tenant Welcome Pack

#### hiu-white
URL: https://dataenergy.co.uk/hiu-white/

#### hml
URL: https://dataenergy.co.uk/hml/

#### Holding-image_BROKERAGE-1_50
URL: https://dataenergy.co.uk/holding-image_brokerage-1_50/

#### Holiday Park Leaflet
Holiday Park Leaflet

#### Holiday Park Leaflet
URL: https://dataenergy.co.uk/holiday_park_leaflet/holiday-park-leaflet-2/

#### Hollyoak House – Account Holder Welcome Pack
Hollyoak House - Account Holder Welcome Pack

#### Hollyoak House – Tenant Welcome Pack
Hollyoak House - Tenant Welcome Pack

#### Home page
URL: https://dataenergy.co.uk/home-page/

#### Home page (1)
URL: https://dataenergy.co.uk/home-page-1/

#### Home page (2)
URL: https://dataenergy.co.uk/home-page-2/

#### Home page (3)
URL: https://dataenergy.co.uk/home-page-3/

#### Home page (4)
URL: https://dataenergy.co.uk/home-page-4/

#### Home page (5)
URL: https://dataenergy.co.uk/home-page-5/

#### home-banner-energy-network-3
URL: https://dataenergy.co.uk/home-banner-energy-network-3/

#### home-office-01
URL: https://dataenergy.co.uk/home-office-01/

#### home-office-02
URL: https://dataenergy.co.uk/home-office-02/

#### home-office-03
URL: https://dataenergy.co.uk/home-office-03/

#### home-office-04
URL: https://dataenergy.co.uk/home-office-04/

#### home-office-05
URL: https://dataenergy.co.uk/home-office-05/

#### home-office-06
URL: https://dataenergy.co.uk/home-office-06/

#### home-office-07-1
URL: https://dataenergy.co.uk/home-office-07-1/

#### home-page-block-about-us
URL: https://dataenergy.co.uk/home-page-block-about-us/

#### home-page-block-contact-us
URL: https://dataenergy.co.uk/home-page-block-contact-us/

#### home-page-block-heat-networks
URL: https://dataenergy.co.uk/home-page-block-heat-networks/

#### home-page-block-news-blog
URL: https://dataenergy.co.uk/home-page-block-news-blog/

#### home-services-energy-management
URL: https://dataenergy.co.uk/home-services-energy-management/

#### home-services-metering-billing
URL: https://dataenergy.co.uk/home-services-metering-billing/

#### home-services-professional-consultancy
URL: https://dataenergy.co.uk/home-services-professional-consultancy/

#### home-services-technical-services
URL: https://dataenergy.co.uk/home-services-technical-services/

#### Hopton House – Account Holder Welcome Pack
Hopton House - Account Holder Welcome Pack

#### Hopton House – Tariff Card with Piechart 18.07.2024
Hopton House - Tariff Card with Piechart 18.07.2024

#### Hopton House – Tenant Welcome Pack
Hopton House - Tenant Welcome Pack

#### HOT-WATER
URL: https://dataenergy.co.uk/hot-water/

#### How can I pay
URL: https://dataenergy.co.uk/otb/how-can-i-pay/

#### How will I be charged
URL: https://dataenergy.co.uk/otb/how-will-i-be-charged/

#### Hudson Quarter (Kings) – Account Holder Welcome Pack
Hudson Quarter (Kings) - Account Holder Welcome Pack

#### Hudson Quarter (Kings) – Tenant Welcome Pack
Hudson Quarter (Kings) - Tenant Welcome Pack

#### Hudson Quarter (Victoria) – Account Holder Welcome Pack
Hudson Quarter (Victoria) - Account Holder Welcome Pack

#### Hudson Quarter (Victoria) – Tenant Welcome Pack
Hudson Quarter (Victoria) - Tenant Welcome Pack

#### Hudson Quarter (Waverley) – Account Holder Welcome Pack
Hudson Quarter (Waverley) - Account Holder Welcome Pack

#### Hudson Quarter (Waverley) – Tenant Welcome Pack
Hudson Quarter (Waverley) - Tenant Welcome Pack

#### Huntley Wharf – Block E1 – Account Holder Welcome Pack
Huntley Wharf - Block E1 - Account Holder Welcome Pack

#### Huntley Wharf – Block E1 – Tenant Welcome Pack
Huntley Wharf - Block E1 - Tenant Welcome Pack

#### Huntley Wharf – Block E4 – Account Holder Welcome Pack
Huntley Wharf - Block E4 - Account Holder Welcome Pack

#### Huntley Wharf – Block E4 – Tenant Welcome Pack
Huntley Wharf - Block E4 - Tenant Welcome Pack

#### Huntley Wharf – Block E5 – Account Holder Welcome Pack
Huntley Wharf - Block E5 - Account Holder Welcome Pack

#### Huntley Wharf – Block E5 – Tenant Welcome Pack
Huntley Wharf - Block E5 - Tenant Welcome Pack

#### Huntley Wharf – Block M1 – Account Holder Welcome Pack
Huntley Wharf - Block M1 - Account Holder Welcome Pack

#### Huntley Wharf – Block M1 – Tenant Welcome Pack
Huntley Wharf - Block M1 - Tenant Welcome Pack

#### Huntley Wharf – Block M2 – Account Holder Welcome Pack
Huntley Wharf - Block M2 - Account Holder Welcome Pack

#### Huntley Wharf – Block M2 – Tenant Welcome Pack
Huntley Wharf - Block M2 - Tenant Welcome Pack

#### Huntley Wharf – Block M5 – Account Holder Welcome Pack
Huntley Wharf - Block M5 - Account Holder Welcome Pack

#### Huntley Wharf – Block M5 – Tenant Welcome Pack
Huntley Wharf - Block M5 - Tenant Welcome Pack

#### Huntley Wharf – Block W1 – Welcome Pack
Huntley Wharf - Block W1 - Welcome Pack

#### Huntley Wharf – Block W2 – Welcome Pack
Huntley Wharf - Block W2 - Welcome Pack

#### Huntley Wharf – Block W3 – Welcome Pack
Huntley Wharf - Block W3 - Welcome Pack

#### Huntley Wharf – Block W4 – Welcome Pack
Huntley Wharf - Block W4 - Welcome Pack

#### Huntly wharf blog post header
URL: https://dataenergy.co.uk/huntly-wharf-blog-post-header/

#### Huntly wharf blog post header
URL: https://dataenergy.co.uk/huntly-wharf-blog-post-header-2/

#### Ickenham North – Account Holder Welcome Pack
Ickenham North - Account Holder Welcome Pack

#### Ickenham North – Tenant Welcome Pack
Ickenham North - Tenant Welcome Pack

#### Icon for Live Chat
URL: https://dataenergy.co.uk/de-icon/

#### icon-partnerships-package
URL: https://dataenergy.co.uk/icon-partnerships-package/

#### icon-procure-plus-package
URL: https://dataenergy.co.uk/icon-procure-plus-package/

#### igateway-white
URL: https://dataenergy.co.uk/igateway-white/

#### igateway-white
URL: https://dataenergy.co.uk/igateway-white-2/

#### IIP
URL: https://dataenergy.co.uk/iip-3/

#### IIP
URL: https://dataenergy.co.uk/awards_accreditations/iip/

#### IIP
URL: https://dataenergy.co.uk/awards_accreditations/iip-2/

#### IIP Logo (002)
URL: https://dataenergy.co.uk/iip-2020/iip-logo-002/

#### IIP silver
URL: https://dataenergy.co.uk/iip_silver/iip-silver/

#### IIPfooter
URL: https://dataenergy.co.uk/iip_silver/iipfooter/

#### iKnoWatt 2 Secure User Manual
iKnoWatt 2 Secure User Manual

#### iKnoWatt 2 Secure User Manual
iKnoWatt 2 Secure User Manual

#### iKnoWatt 2 Secure User Manual 12-08-2024
iKnoWatt 2 Secure User Manual 12-08-2024

#### iKnoWatt Brochure
URL: https://dataenergy.co.uk/services_leaflet/iknowatt-brochure/

#### iKnoWatt User Guide
URL: https://dataenergy.co.uk/iknowatt-user-guide-2/

#### iKnoWatt User Guide
URL: https://dataenergy.co.uk/iknowatt_user_guide/iknowatt-user-guide/

#### iKnoWatt User Guide (IKW3)
iKnoWatt User Guide (IKW3)

#### iKnoWatt User Guide IKW3
URL: https://dataenergy.co.uk/iknowatt-user-guide-ikw3-2/

#### iKnoWatt User Guide IKW3 – 09.04.24
iKnoWatt User Guide IKW3 - 09.04.24

#### iKnoWatt User Guide IKW3 12-08-2024
iKnoWatt User Guide IKW3 12-08-2024

#### iKnoWatt User Manual (Secure)
URL: https://dataenergy.co.uk/iknowatt-user-manual-secure/

#### iknowatt-white
URL: https://dataenergy.co.uk/iknowatt-white/

#### iKnowWatt User Portal – Payment Guide
URL: https://dataenergy.co.uk/iknowwatt-user-portal-payment-guide/

#### iKnowWatt User Portal – Payment Guide
URL: https://dataenergy.co.uk/iknowwatt-user-portal-payment-guide-2/

#### IKW2 Cover
URL: https://dataenergy.co.uk/leaflet-library/ikw2-cover/

#### iKW2 iKW3 – Your Home Is Connected Cover
URL: https://dataenergy.co.uk/ikw2-ikw3-your-home-is-connected-cover/

#### iKW2 iKW3 – Your Home Is Connected Leaflet
iKW2 iKW3 - Your Home Is Connected Leaflet

#### IKW3 Cover
URL: https://dataenergy.co.uk/leaflet-library/ikw3-cover/

#### Image 1
URL: https://dataenergy.co.uk/image-1/

#### Image 3
URL: https://dataenergy.co.uk/image-3/

#### image00016
URL: https://dataenergy.co.uk/image00016/

#### image00023
URL: https://dataenergy.co.uk/image00023/

#### included hanging electric lamp
URL: https://dataenergy.co.uk/included-hanging-electric-lamp/

#### IndustryNews
Industry News

#### Innova – Account Holder Welcome Pack
Innova - Account Holder Welcome Pack

#### Innova – Tenant Welcome Pack
Innova - Tenant Welcome Pack

#### Insights Hub
URL: https://dataenergy.co.uk/insights-hub-2/

#### Insights Hub – Mobile
URL: https://dataenergy.co.uk/insights-hub-mobile/

#### Insights Hub – Option 1
URL: https://dataenergy.co.uk/insights-hub-option-1/

#### Insights Hub – Tablet
URL: https://dataenergy.co.uk/insights-hub-tablet/

#### Insights-Hub-Header-image
URL: https://dataenergy.co.uk/insights-hub-header-image/

#### Integration icon
URL: https://dataenergy.co.uk/integration-icon/

#### Introducing the Help Centre 28.03.24
Introducing the Help Centre 28.03.24

#### investors-in-people
URL: https://dataenergy.co.uk/investors-in-people/

#### investors-in-people
URL: https://dataenergy.co.uk/investors-in-people-2/

#### IP GATEWAY
URL: https://dataenergy.co.uk/ip-gateway-2/

#### IRPM Annual Seminar 2019
URL: https://dataenergy.co.uk/irpmsem19/irpm-annual-seminar-2019/

#### Islington Wharf – Account Holder Welcome Pack
Islington Wharf - Account Holder Welcome Pack

#### Islington Wharf – Tenant Welcome Pack
Islington Wharf - Tenant Welcome Pack

#### iso-14001
URL: https://dataenergy.co.uk/iso-14001/

#### iso-14001-certified
URL: https://dataenergy.co.uk/iso-14001-certified/

#### iso-18001
URL: https://dataenergy.co.uk/iso-18001/

#### iso-9001
URL: https://dataenergy.co.uk/iso-9001/

#### iso-9001-certified
URL: https://dataenergy.co.uk/iso-9001-certified/

#### ISO14001
URL: https://dataenergy.co.uk/iso14001/

#### ISO9001
URL: https://dataenergy.co.uk/iso9001/

#### IZAR CENTER
IZAR CENTER

#### IZAR Radio Extend
URL: https://dataenergy.co.uk/izar-radio-extend-3/

#### IZAR RADIO EXTEND
IZAR RADIO EXTEND

#### IZAR RDC Premium
URL: https://dataenergy.co.uk/izar-rdc-premium-3/

#### IZAR RDC PREMIUM
IZAR RDC PREMIUM

#### IZAR RECEIVER BT
IZAR RECEIVER BT

#### IZAR@MOBILE 2 TABLET
IZAR@MOBILE 2 TABLET

#### James Andrew Residential
URL: https://dataenergy.co.uk/testimonial-james-andrew-residential/james-andrew-residential/

#### James Andrew Residential (1)
URL: https://dataenergy.co.uk/testimonial-james-andrew-residential/james-andrew-residential-1/

#### james-andrew-residential-logo
URL: https://dataenergy.co.uk/james-andrew-residential-logo/

#### james-andrew-residential-logo-1
URL: https://dataenergy.co.uk/james-andrew-residential-logo-1/

#### JAR_Logo
URL: https://dataenergy.co.uk/jar_logo/

#### John Baker charity marathon David Nott Foundation image
URL: https://dataenergy.co.uk/news-chairman-charity-half-marathon/john-baker-charity-marathon-david-nott-foundation-image/

#### John Busch House – 3rd Party Account Holder Welcome Pack
John Busch House - 3rd Party Account Holder Welcome Pack

#### John Busch House – 3rd Party Tenant Welcome Pack
John Busch House - 3rd Party Tenant Welcome Pack

#### John Busch House – Account Holder Welcome Pack
John Busch House - Account Holder Welcome Pack

#### John Busch House – Tenant Welcome Pack
John Busch House - Tenant Welcome Pack

#### John Miller and Leslie Hitchcock – Account Holder Welcome Pack
John Miller and Leslie Hitchcock - Account Holder Welcome Pack

#### John Miller and Leslie Hitchcock – Tenant Welcome Pack
John Miller and Leslie Hitchcock - Tenant Welcome Pack

#### Kangaroo Works – Welcome Pack
Kangaroo Works - Welcome Pack

#### KB 2
URL: https://dataenergy.co.uk/kb-2/

#### Kensal View – Account Holder Welcome Pack
Kensal View - Account Holder Welcome Pack

#### Kensal View – Commercial Welcome Pack
Kensal View - Commercial Welcome Pack

#### Kensal View – Tenant Welcome Pack
Kensal View - Tenant Welcome Pack

#### kfh
URL: https://dataenergy.co.uk/kfh-2/

#### Kindred House – PAYG Welcome Pack
Kindred House - PAYG Welcome Pack

#### King Georges Gate – Account Holder Welcome Pack
King Georges Gate - Account Holder Welcome Pack

#### King Georges Gate – Tenant Welcome Pack
King Georges Gate - Tenant Welcome Pack

#### Kings Court – Account Holder Welcome Pack
Kings Court - Account Holder Welcome Pack

#### Kings Court – Tenant Welcome Pack
Kings Court - Tenant Welcome Pack

#### knightfrank
URL: https://dataenergy.co.uk/knightfrank-2/

#### Lace Market Point – Leaseholder Welcome pack
Lace Market Point - Leaseholder Welcome pack

#### Lace Market Point – Tenant as Account Holder Welcome Pack
Lace Market Point - Tenant as Account Holder Welcome Pack

#### lamberts
URL: https://dataenergy.co.uk/lamberts-2/

#### Leaflet Library White Icon Transparent
URL: https://dataenergy.co.uk/residents/leaflet-library-white-icon-transparent/

#### Leave a Review
URL: https://dataenergy.co.uk/leave-a-review/

#### Legislation is Changing
URL: https://dataenergy.co.uk/eo-register-now/legislation-is-changing/

#### Leybourne Manor House – Account Holder Welcome Pack
Leybourne Manor House - Account Holder Welcome Pack

#### Leybourne Manor House – Tenant Welcome Pack
Leybourne Manor House - Tenant Welcome Pack

#### lifecycle-white
URL: https://dataenergy.co.uk/lifecycle-white/

#### Light-bulks-2
URL: https://dataenergy.co.uk/light-bulks-2/

#### Lime Quay – PAYG Welcome Pack
Lime Quay - PAYG Welcome Pack

#### Lincoln Square – Account Holder Welcome Pack
Lincoln Square - Account Holder Welcome Pack

#### Lincoln Square – Tenant Welcome Pack
Lincoln Square - Tenant Welcome Pack

#### linden
URL: https://dataenergy.co.uk/linden/

#### LiveChat
URL: https://dataenergy.co.uk/de-logo-portrait/

#### living-room-with-balcony
URL: https://dataenergy.co.uk/living-room-with-balcony/

#### Loft Apartments – Account Holder Welcome Pack
Loft Apartments - Account Holder Welcome Pack

#### Loft Apartments – Tenant Welcome Pack
Loft Apartments - Tenant Welcome Pack

#### Loft House – Account Holder Welcome Pack
Loft House - Account Holder Welcome Pack

#### Loft House – Tenant Welcome Pack
Loft House - Tenant Welcome Pack

#### logo_report_email
URL: https://dataenergy.co.uk/logo_report_email/

#### Lombard Place – Account Holder Welcome Pack
Lombard Place - Account Holder Welcome Pack

#### Lombard Place – Tenant Welcome Pack
Lombard Place - Tenant Welcome Pack

#### Lombard Wharf – Account Holder Welcome Pack
Lombard Wharf - Account Holder Welcome Pack

#### Lombard Wharf – Tenant Welcome Pack
Lombard Wharf - Tenant Welcome Pack

#### Lombard Wharf (Heat) – Account Holder Welcome Pack
Lombard Wharf (Heat) - Account Holder Welcome Pack

#### Lombard Wharf (Heat) – Tenant Welcome Pack
Lombard Wharf (Heat) - Tenant Welcome Pack

#### London Green
URL: https://dataenergy.co.uk/testimonial-london-green/london-green-2/

#### London Green (1)
URL: https://dataenergy.co.uk/testimonial-london-green/london-green-1/

#### Lymington Shores – Account Holder Welcome Pack
Lymington Shores - Account Holder Welcome Pack

#### Lymington Shores – Block A – Account Holder Welcome Pack
Lymington Shores - Block A - Account Holder Welcome Pack

#### Lymington Shores – Block A – Tenant Welcome Pack
Lymington Shores - Block A - Tenant Welcome Pack

#### Lymington Shores – Block B1 – Account Holder Welcome Pack
Lymington Shores - Block B1 - Account Holder Welcome Pack

#### Lymington Shores – Block B1 – Tenant Welcome Pack
Lymington Shores - Block B1 - Tenant Welcome Pack

#### Lymington Shores – Block B6 – Account Holder Welcome Pack
Lymington Shores - Block B6 - Account Holder Welcome Pack

#### Lymington Shores – Block B6 – Tenant Welcome Pack
Lymington Shores - Block B6 - Tenant Welcome Pack

#### Lymington Shores – Block B6 – Tenant Welcome Pack
Lymington Shores - Block B6 - Tenant Welcome Pack

#### Lymington Shores – Block C1 – Account Holder Welcome Pack
Lymington Shores - Block C1 - Account Holder Welcome Pack

#### Lymington Shores – Block C1 – Tenant Welcome Pack
Lymington Shores - Block C1 - Tenant Welcome Pack

#### Lymington Shores – Block C2 – Account Holder Welcome Pack
Lymington Shores - Block C2 - Account Holder Welcome Pack

#### Lymington Shores – Block C2 – Tenant Welcome Pack
Lymington Shores - Block C2 - Tenant Welcome Pack

#### Lymington Shores – Block C3 – Account Holder Welcome Pack
Lymington Shores - Block C3 - Account Holder Welcome Pack

#### Lymington Shores – Block C3 – Tenant Welcome Pack
Lymington Shores - Block C3 - Tenant Welcome Pack

#### Lymington Shores – Block C4 – Account Holder Welcome Pack
Lymington Shores - Block C4 - Account Holder Welcome Pack

#### Lymington Shores – Block C4 – Tenant Welcome Pack
Lymington Shores - Block C4 - Tenant Welcome Pack

#### Lymington Shores – Block C5 – Account Holder Welcome Pack
Lymington Shores - Block C5 - Account Holder Welcome Pack

#### Lymington Shores – Block C5 – Tenant Welcome Pack
Lymington Shores - Block C5 - Tenant Welcome Pack

#### Lymington Shores – Tenant Welcome Pack
Lymington Shores - Tenant Welcome Pack

#### M&B Customer Portal
URL: https://dataenergy.co.uk/mb-customer-portal/

#### M&B Customer Portal (1)
URL: https://dataenergy.co.uk/mb-customer-portal-1/

#### Macaulay Walk – Current PAYG – Welcome Pack
Macaulay Walk - Current PAYG - Welcome Pack

#### Macpherson Apartments – Account Holder Welcome Pack
Macpherson Apartments - Account Holder Welcome Pack

#### Macpherson Apartments – Tenant Welcome Pack
Macpherson Apartments - Tenant Welcome Pack

#### mainstay
URL: https://dataenergy.co.uk/mainstay-2/

#### Maintain It Badge
URL: https://dataenergy.co.uk/maintain-it-badge-2/

#### MAINTENANCE
URL: https://dataenergy.co.uk/maintenance-3/

#### MAINTENANCE (2)
URL: https://dataenergy.co.uk/maintenance-2/

#### maintenance-white
URL: https://dataenergy.co.uk/maintenance-white/

#### Man sorting mail at home
URL: https://dataenergy.co.uk/man-sorting-mail-at-home/

#### Manage It Badge
URL: https://dataenergy.co.uk/manage-it-badge-2/

#### MANAGEMENT ALL-STARS LOGO Winners.CHOSEN.RGB
URL: https://dataenergy.co.uk/management-all-stars-logo-winners-chosen-rgb/

#### management-takeover-white
URL: https://dataenergy.co.uk/management-takeover-white/

#### MANAGING AGENT AREA
URL: https://dataenergy.co.uk/managing-agent-area/

#### MANAGING AGENT AREA
URL: https://dataenergy.co.uk/managing-agent-area-2/

#### MANAGING-AGENT-AREA-2
URL: https://dataenergy.co.uk/managing-agent-area-2-2/

#### Mapping Your Route to Compliance
URL: https://dataenergy.co.uk/mapping-your-route-to-compliance/

#### Mapping Your Route to Compliance (1)
URL: https://dataenergy.co.uk/mapping-your-route-to-compliance-1/

#### Mapping Your Route to Compliance (2)
URL: https://dataenergy.co.uk/mapping-your-route-to-compliance-2/

#### Margerie Court – Account Holder Welcome Pack
Margerie Court - Account Holder Welcome Pack

#### Margerie Court – PAYG Welcome Pack
Margerie Court - PAYG Welcome Pack

#### Margerie Court – Standard Welcome Pack
Margerie Court - Standard Welcome Pack

#### Margerie Court – Tenant Welcome Pack
Margerie Court - Tenant Welcome Pack

#### Marleigh – PAYG Welcome Pack
Marleigh - PAYG Welcome Pack

#### master-graphic
URL: https://dataenergy.co.uk/pmas/master-graphic/

#### MB-purefront-02
URL: https://dataenergy.co.uk/mb-purefront-02/

#### MBUS CONVERTER
URL: https://dataenergy.co.uk/mbus-converter/

#### MBUS EXTENDER
URL: https://dataenergy.co.uk/mbus-extender/

#### mcs
URL: https://dataenergy.co.uk/mcs-2/

#### mcs
URL: https://dataenergy.co.uk/mcs-3/

#### MCS2
URL: https://dataenergy.co.uk/mcs2/

#### Media (6)
URL: https://dataenergy.co.uk/tpi-annual-seminar-2025-highlights/media-6/

#### Meet-Eden
URL: https://dataenergy.co.uk/meet-eden/

#### Merting and billing content block
URL: https://dataenergy.co.uk/merting-and-billing-content-block/

#### Meter 2
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-2/

#### Meter 3
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-3/

#### Meter 3
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-3-3/

#### Meter 3.2
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-3-2/

#### Meter It Badge
URL: https://dataenergy.co.uk/meter-it-badge-3/

#### Meter Readings
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-readings/

#### Meter Readings
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-readings-2/

#### Meter Readings
URL: https://dataenergy.co.uk/submit-a-meter-reading/meter-readings-3/

#### Metering & Billing
URL: https://dataenergy.co.uk/metering-billing/

#### Metering & Billing
URL: https://dataenergy.co.uk/metering-billing-3/

#### Metering & Billing – Mobile
URL: https://dataenergy.co.uk/metering-billing-mobile/

#### Metering & Billing – Tablet
URL: https://dataenergy.co.uk/metering-billing-tablet/

#### Metering-and-Billing
URL: https://dataenergy.co.uk/metering-and-billing/

#### MeterReadExample
URL: https://dataenergy.co.uk/submit-a-meter-reading/meterreadexample/

#### Milsom Apartments – Account Holder Welcome Pack
Milsom Apartments - Account Holder Welcome Pack

#### Milsom Apartments – Tenant Welcome Pack
Milsom Apartments - Tenant Welcome Pack

#### mimo_bulk_v1
mimo_bulk_v1
For MA’s to bulk update MIMO’s – Used for TS

#### Mind the Gap (200 x 100 mm) (2)
URL: https://dataenergy.co.uk/news-mind-the-gap-1/mind-the-gap-200-x-100-mm-2/

#### Mind the Gap (200 x 100 mm) (3)
URL: https://dataenergy.co.uk/news-mind-the-gap-1/mind-the-gap-200-x-100-mm-3/

#### Mind the Gap PDF E-guide (1)
Mind the Gap PDF E-guide (1)

#### Mind-the-Gap
URL: https://dataenergy.co.uk/mind-the-gap/

#### Mind-the-Gap_Mapping-Your-Route-to-Compliance
URL: https://dataenergy.co.uk/1-2/

#### Mitchams Park – Account Holder 3rd Party Welcome Pack
Mitchams Park - Account Holder 3rd Party Welcome Pack

#### Mitchams Park – PAYG Welcome Pack
Mitchams Park - PAYG Welcome Pack

#### Mitchams Park – Tenant 3rd Party Welcome Pack
Mitchams Park - Tenant 3rd Party Welcome Pack

#### MLM-logo
URL: https://dataenergy.co.uk/mlm-logo/

#### MLM-logo-1
URL: https://dataenergy.co.uk/mlm-logo-1/

#### Montrose Place – Account Holder Welcome Pack
Montrose Place - Account Holder Welcome Pack

#### Montrose Place – Account Holder Welcome Pack Current Lease
Montrose Place - Account Holder Welcome Pack Current Lease

#### Montrose Place – Account Holder Welcome Pack New Lease
Montrose Place - Account Holder Welcome Pack New Lease

#### Montrose Place – Tenant Welcome Pack
Montrose Place - Tenant Welcome Pack

#### Montrose Place – Tenant Welcome Pack Current Tenant
Montrose Place - Tenant Welcome Pack Current Tenant

#### Montrose Place – Tenant Welcome Pack New Tenant
Montrose Place - Tenant Welcome Pack New Tenant

#### MOP Partnerships icon.svg
URL: https://dataenergy.co.uk/mop-partnerships-icon-svg/

#### Natural Gas – Mobile
URL: https://dataenergy.co.uk/natural-gas-mobile/

#### Natural Gas – OCR and DR
URL: https://dataenergy.co.uk/natural-gas-ocr-and-dr/

#### Natural Gas – Tablet
URL: https://dataenergy.co.uk/natural-gas-tablet/

#### Navigator Building
URL: https://dataenergy.co.uk/case-study-navigator-building/navigator-building/

#### NetAwards19-finalist-HeatNetwork
URL: https://dataenergy.co.uk/network_awards/netawards19-finalist-heatnetwork/

#### New DE Proposal July 25 Template (A4)
URL: https://dataenergy.co.uk/new-de-proposal-july-25-template-a4/

#### New Festival Quarter – Account Holder Welcome Pack
New Festival Quarter - Account Holder Welcome Pack

#### New Festival Quarter – Tenant Welcome Pack
New Festival Quarter - Tenant Welcome Pack

#### New Heat Network Rues Coming
URL: https://dataenergy.co.uk/residents-new-heat-rules/copy-of-mind-the-gap-200-x-100-mm-7/

#### New Look. Same Service. (1)
URL: https://dataenergy.co.uk/new-look-same-service-1/

#### New Malden House – Account Holder Welcome Pack
New Malden House - Account Holder Welcome Pack

#### New Malden House – Tenant Welcome Pack
New Malden House - Tenant Welcome Pack

#### New Qr Code (2)
URL: https://dataenergy.co.uk/new-qr-code-2/

#### new-footer-pattern
URL: https://dataenergy.co.uk/new-footer-pattern/

#### news-blog-home-banner
URL: https://dataenergy.co.uk/general-data-protection-regulations-gdpr-getting-ready/news-blog-home-banner/

#### news-blog-home-image
URL: https://dataenergy.co.uk/news-blog-home-image/

#### Newsblog (1)
URL: https://dataenergy.co.uk/newsblog-1/

#### no_vacancies2-300×283
URL: https://dataenergy.co.uk/speculative_cv/no_vacancies2-300x283/

#### Nonsuch Abbeyfield – Account Holder Welcome Pack
Nonsuch Abbeyfield - Account Holder Welcome Pack

#### North Kensington Gate – Account Holder Welcome Pack
North Kensington Gate - Account Holder Welcome Pack

#### North Kensington Gate – PAYG Welcome Pack
North Kensington Gate - PAYG Welcome Pack

#### North Kensington Gate – Tenant Welcome Pack
North Kensington Gate - Tenant Welcome Pack

#### NOTB FOOTBALL 2025-106
URL: https://dataenergy.co.uk/notb-footy-tournament-2025/notb-football-2025-106/

#### NOTB-Footy-Tournament
URL: https://dataenergy.co.uk/notb-footy-tournament/

#### Notus Point – PAYG Welcome Pack
Notus Point - PAYG Welcome Pack

#### Nova House – Account Holder Welcome Pack
Nova House - Account Holder Welcome Pack

#### Nova House – Tenant Welcome Pack
Nova House - Tenant Welcome Pack

#### number-counter-element
URL: https://dataenergy.co.uk/number-counter-element/

#### Oak Place – PAYG Welcome Pack
Oak Place - PAYG Welcome Pack

#### ofgem
URL: https://dataenergy.co.uk/ofgem-2/

#### Ofgem
URL: https://dataenergy.co.uk/ofgem-7/

#### Ofgem
URL: https://dataenergy.co.uk/ofgem_backbill_limit/ofgem/

#### Ofgem
URL: https://dataenergy.co.uk/ofgem-6/

#### Ofgem compliant 2
URL: https://dataenergy.co.uk/ofgem-compliant-2/

#### Ofgem Leaflet – IPAD PP Version _Page_1
URL: https://dataenergy.co.uk/ofgem-leaflet-ipad-pp-version-_page_1/

#### Ofgem Leaflet – IPAD PP Version _Page_1
URL: https://dataenergy.co.uk/resources-get-ofgem-compliant/ofgem-leaflet-ipad-pp-version-_page_1-2/

#### OfgemLeaflet
OfgemLeaflet

#### OfgemMap
URL: https://dataenergy.co.uk/ofgemmap/

#### OfgemMap (1)
URL: https://dataenergy.co.uk/ofgemmap-1/

#### OfgemMap (18)
URL: https://dataenergy.co.uk/ofgemmap-18/

#### ohsas-18001-certified
URL: https://dataenergy.co.uk/ohsas-18001-certified/

#### OHSAS18001
URL: https://dataenergy.co.uk/ohsas18001/

#### on stage 1
URL: https://dataenergy.co.uk/news-pma-award-win-dmg/on-stage-1/

#### One Hagley Road – Account Holder Welcome Pack
One Hagley Road - Account Holder Welcome Pack

#### One Hagley Road – Sub-Lease Welcome Pack
One Hagley Road - Sub-Lease Welcome Pack

#### One Hagley Road – Tenant Welcome Pack
One Hagley Road - Tenant Welcome Pack

#### One Molyneux Street – Account Holder Welcome Pack
One Molyneux Street - Account Holder Welcome Pack

#### One Molyneux Street – Tenant Welcome Pack
One Molyneux Street - Tenant Welcome Pack

#### One Queen Anne’s Gate – Account Holder Welcome Pack
One Queen Anne's Gate - Account Holder Welcome Pack

#### One Queen Anne’s Gate – Tenant Welcome Pack
One Queen Anne's Gate - Tenant Welcome Pack

#### One St John’s Wood – Account Holder Welcome Pack
One St John's Wood - Account Holder Welcome Pack

#### One St John’s Wood – Tenant Welcome Pack
One St John's Wood - Tenant Welcome Pack

#### One Thames Quay – Account Holder Welcome Pack
One Thames Quay - Account Holder Welcome Pack

#### One Thames Quay – PAYG Welcome Pack
One Thames Quay - PAYG Welcome Pack

#### One Thames Quay – Tenant Welcome Pack
One Thames Quay - Tenant Welcome Pack

#### One Tower Bridge River Thames View
URL: https://dataenergy.co.uk/otb/one-tower-bridge-river-thames-view/

#### Onega Centre – Account Holder Welcome Pack
Onega Centre - Account Holder Welcome Pack

#### Onega Centre – Tenant Welcome Pack
Onega Centre - Tenant Welcome Pack

#### Our Metering & Billing Packages
URL: https://dataenergy.co.uk/our-metering-billing-packages/

#### Our Metering & Billing Packages – Mobile
URL: https://dataenergy.co.uk/our-metering-billing-packages-mobile/

#### Our Metering & Billing Packages – Tablet
URL: https://dataenergy.co.uk/our-metering-billing-packages-tablet/

#### Our Metering & Billing Packages – Web
URL: https://dataenergy.co.uk/our-metering-billing-packages-web/

#### Our process (2)
URL: https://dataenergy.co.uk/our-process-2/

#### Our Services
URL: https://dataenergy.co.uk/our-services-3/

#### Our Services – Metering & Billing content block (1)
URL: https://dataenergy.co.uk/our-services-metering-billing-content-block-1/

#### Our Services – Mobile
URL: https://dataenergy.co.uk/our-services-mobile/

#### Our Services – Tablet
URL: https://dataenergy.co.uk/our-services-tablet/

#### Our Services -Consultancy & Support Services
URL: https://dataenergy.co.uk/our-services-consultancy-support-services/

#### Our Services -Consultancy & Support Services
URL: https://dataenergy.co.uk/our-services-consultancy-support-services-2/

#### Our Services -Consultancy & Support Services content block
URL: https://dataenergy.co.uk/our-services-consultancy-support-services-content-block/

#### our-services-background-waves-green
URL: https://dataenergy.co.uk/our-services-background-waves-green/

#### Outlining her ideas to the team. 4k video of a group of businesspeople working late on a computer in an office.
URL: https://dataenergy.co.uk/outlining-her-ideas-to-the-team-4k-video-of-a-group-of-businesspeople-working-late-on-a-computer-in-an-office/

#### Oxford-we-dataenergy-v1-BRO-1
URL: https://dataenergy.co.uk/oxford-we-dataenergy-v1-bro-1/

#### Packages-Desktop
URL: https://dataenergy.co.uk/packages-desktop/

#### Packages-Desktop-1
URL: https://dataenergy.co.uk/packages-desktop-1/

#### Packages-Desktop-2
URL: https://dataenergy.co.uk/packages-desktop-2/

#### Packages-Desktop-3
URL: https://dataenergy.co.uk/packages-desktop-3/

#### Packages-Desktop-3
URL: https://dataenergy.co.uk/packages-desktop-3-2/

#### Packages-Desktop-4
URL: https://dataenergy.co.uk/packages-desktop-4/

#### Packages-Desktop-5
URL: https://dataenergy.co.uk/packages-desktop-5/

#### Packages-Desktop-5
URL: https://dataenergy.co.uk/packages-desktop-5-2/

#### Packages-Mobile
URL: https://dataenergy.co.uk/packages-mobile/

#### Packages-Why-Choose-Our-Energy-Management-Solutions
URL: https://dataenergy.co.uk/packages-why-choose-our-energy-management-solutions/

#### Paddington Gardens (Block A) Account Holder Welcome Pack
Paddington Gardens (Block A) Account Holder Welcome Pack

#### Paddington Gardens (Block A) Tenant Welcome Pack
Paddington Gardens (Block A) Tenant Welcome Pack

#### Paddington Gardens (Block B & D) Account Holder Welcome Pack
Paddington Gardens (Block B & D) Account Holder Welcome Pack

#### Paddington Gardens (Block B & D) Tenant Welcome Pack
Paddington Gardens (Block B & D) Tenant Welcome Pack

#### Pall Mall – Account Holder Welcome Pack
Pall Mall - Account Holder Welcome Pack

#### Pall Mall – Tenant Welcome Pack
Pall Mall - Tenant Welcome Pack

#### Park House – Welcome Pack
Park House - Welcome Pack

#### Park House (New Malden) – Account Holder Welcome Pack
Park House (New Malden) - Account Holder Welcome Pack

#### Park House (New Malden) Tenant as Account Holder Welcome Pack
Park House (New Malden) Tenant as Account Holder Welcome Pack

#### Parkside St Peters – Account Holder Welcome Pack
Parkside St Peters - Account Holder Welcome Pack

#### Parkside St Peters – Tenant Welcome Pack
Parkside St Peters - Tenant Welcome Pack

#### Partner1
URL: https://dataenergy.co.uk/partner1/

#### Partnership Package – Energy Procurement
Partnership Package - Energy Procurement

#### Partnership-Package_Full-Package-Details
Partnership-Package_Full-Package-Details

#### pay-as-you-go-heating-white
URL: https://dataenergy.co.uk/pay-as-you-go-heating-white/

#### payg-white
URL: https://dataenergy.co.uk/payg-white/

#### Payment-Plans
URL: https://dataenergy.co.uk/payment-plans/

#### Payment-Plans-on-the-Way
URL: https://dataenergy.co.uk/payment-plans-on-the-way/

#### Payment-Plans-on-the-Way
URL: https://dataenergy.co.uk/payment-plans-on-the-way-2/

#### Penrose Court – Welcome Pack Account Holder
Penrose Court - Welcome Pack Account Holder

#### Penrose Court – Welcome Pack Tenant
Penrose Court - Welcome Pack Tenant

#### pentland
URL: https://dataenergy.co.uk/pentland-2/

#### Perigon Heights (PAYG) Welcome Pack
Perigon Heights (PAYG) Welcome Pack

#### pexels-rdne-stock-project-7821716
URL: https://dataenergy.co.uk/pexels-rdne-stock-project-7821716/

#### Pic(11)
URL: https://dataenergy.co.uk/berkeley68_challenge_2/pic11/

#### Pic(14)
URL: https://dataenergy.co.uk/berkeley68_challenge_2/pic14/

#### Pic(3)
URL: https://dataenergy.co.uk/berkeley68_challenge_2/pic3/

#### Pic(4)
URL: https://dataenergy.co.uk/berkeley68_challenge_2/pic4/

#### PlaceHolder
URL: https://dataenergy.co.uk/placeholder/

#### PlaceHolder
URL: https://dataenergy.co.uk/placeholder-2/

#### PMA_2018_Finalist_web
URL: https://dataenergy.co.uk/pmas/pma_2018_finalist_web/

#### pma1
URL: https://dataenergy.co.uk/pmas_highly_commended/pma1/

#### pma2
URL: https://dataenergy.co.uk/pmas_highly_commended/pma2/

#### pma3
URL: https://dataenergy.co.uk/pmas_highly_commended/pma3/

#### POD_Primary_Logo
URL: https://dataenergy.co.uk/pod_primary_logo/

#### POD_Primary_Logo
URL: https://dataenergy.co.uk/pod_primary_logo-2/

#### Portal West – Account Holder Welcome Pack
Portal West - Account Holder Welcome Pack

#### Portal West – Tenant as Account Holder Welcome Pack
Portal West - Tenant as Account Holder Welcome Pack

#### Portal West – Tenant Welcome Pack
Portal West - Tenant Welcome Pack

#### Portrait of dreamy african american businesswoman sitting at desk in office and thinking while working on laptop
URL: https://dataenergy.co.uk/portrait-of-dreamy-african-american-businesswoman-sitting-at-desk-in-office-and-thinking-while-working-on-laptop/

#### portraits-circle-small_1
URL: https://dataenergy.co.uk/portraits-circle-small_1/

#### portraits-circle-small_2
URL: https://dataenergy.co.uk/portraits-circle-small_2/

#### portraits-circle-small_3
URL: https://dataenergy.co.uk/portraits-circle-small_3/

#### portraits-circle-small_5
URL: https://dataenergy.co.uk/portraits-circle-small_5/

#### PPM content block
URL: https://dataenergy.co.uk/ppm-content-block/

#### Premium_Metering_Billing_Full_Terms_2025
Premium_Metering_Billing_Full_Terms_2025

#### Premium_Metering_Billing_Full_Terms_2025_v2
Premium_Metering_Billing_Full_Terms_2025_v2

#### Prepayment Solution for Heat Networks
Prepayment Solution for Heat Networks

#### Prepayment Solution for Heat Networks – 14.03.24
Prepayment Solution for Heat Networks - 14.03.24

#### PrepaymentSolutionforHeatNetworks
URL: https://dataenergy.co.uk/prepaymentsolutionforheatnetworks/

#### PRIDE Video (2)
https://dataenergy.co.uk/wp-content/uploads/2024/09/PRIDE-Video-2.mp4

#### PRIDE Video (2)
https://dataenergy.co.uk/wp-content/uploads/2024/09/PRIDE-Video-2-1.mp4

#### PRIDE Video (2)
https://dataenergy.co.uk/wp-content/uploads/2024/09/PRIDE-Video-2-2.mp4

#### processes icon
URL: https://dataenergy.co.uk/processes-icon/

#### Procure Package Energy Supply Management
URL: https://dataenergy.co.uk/package-procure/core-package-data-collection-only-4/

#### Procure Plus Package – Energy Procurement
Procure Plus Package - Energy Procurement

#### Procure-Plus-Package_Full-Package-Details
Procure-Plus-Package_Full-Package-Details

#### Procurement – Applier process (1)
URL: https://dataenergy.co.uk/procurement-applier-process-1/

#### Procurement E-guide – Mock-up
URL: https://dataenergy.co.uk/procurement-e-guide-mock-up/

#### Procurement_5-Essential-Checks
Procurement_5-Essential-Checks

#### Procurement-Services_LinkedIn_Bill-Validation (800 x 500 px) (1)
URL: https://dataenergy.co.uk/news-5-energy-bill-checks/procurement-services_linkedin_bill-validation-800-x-500-px-1/

#### professional-and-consultancy
URL: https://dataenergy.co.uk/professional-and-consultancy/

#### professional-consultancy
URL: https://dataenergy.co.uk/professional-consultancy-2/

#### professional-consultancy-icon
URL: https://dataenergy.co.uk/professional-consultancy-icon/

#### Putney Square – Account Holder Welcome Pack
Putney Square - Account Holder Welcome Pack

#### Putney Square – Tenant Welcome Pack
Putney Square - Tenant Welcome Pack

#### PWMA 2018 Award Winners (low res)-006
URL: https://dataenergy.co.uk/pwmas_winners/pwma-2018-award-winners-low-res-006/

#### PWMAs
URL: https://dataenergy.co.uk/pwmas/

#### PWMAs Finalist
URL: https://dataenergy.co.uk/pwmas_finalist/pwmas-finalist/

#### PWMAs3
URL: https://dataenergy.co.uk/pwmas_winners/pwmas3/

#### PWMAs4
URL: https://dataenergy.co.uk/pwmas_winners/pwmas4/

#### QEll Centre Westminster image
URL: https://dataenergy.co.uk/were-platinum-sponsors-at-tpi-irpm-annual-seminar-may-16th/qell-centre-westminster-image/

#### Quebec Way – Account Holder Welcome Pack
Quebec Way - Account Holder Welcome Pack

#### Quebec Way – Tenant Welcome Pack
Quebec Way - Tenant Welcome Pack

#### Queens Quarter
URL: https://dataenergy.co.uk/case-study-queens-quarter/queens-quarter-2/

#### Queens Quarter – Account Holder Monthly Welcome Pack
Queens Quarter - Account Holder Monthly Welcome Pack

#### Queens Quarter – Account Holder Quarterly Welcome Pack
Queens Quarter - Account Holder Quarterly Welcome Pack

#### Queens Quarter – Croydon 2
URL: https://dataenergy.co.uk/queens-quarter-croydon-2/

#### Queens Quarter – Croydon 3
URL: https://dataenergy.co.uk/queens-quarter-croydon-3/

#### Queens Quarter – Tenant Monthly Welcome Pack
Queens Quarter - Tenant Monthly Welcome Pack

#### Queens Quarter – Tenant Quarterly Welcome Pack
Queens Quarter - Tenant Quarterly Welcome Pack

#### Queens Quarter – Tenants as Account Holders Monthly Welcome Pack
Queens Quarter - Tenants as Account Holders Monthly Welcome Pack

#### Queens Quarter – Tenants as Account Holders Quarterly Welcome Pack
Queens Quarter - Tenants as Account Holders Quarterly Welcome Pack

#### Radius – Account Holder Welcome Pack
Radius - Account Holder Welcome Pack

#### Radius – Tenant Welcome Pack
Radius - Tenant Welcome Pack

#### recc
URL: https://dataenergy.co.uk/recc-2/

#### recc
URL: https://dataenergy.co.uk/recc-3/

#### RECC
URL: https://dataenergy.co.uk/recc/

#### Red Clover Gardens Welcome Pack – Plot A
Red Clover Gardens Welcome Pack - Plot A

#### Red Clover Gardens Welcome Pack – Plot C
Red Clover Gardens Welcome Pack - Plot C

#### Reduce Energy Costs & Save Time
URL: https://dataenergy.co.uk/reduce-energy-costs-save-time/

#### Reflections – Account Holder Welcome Pack
Reflections - Account Holder Welcome Pack

#### Reflections – Tenant Welcome Pack
Reflections - Tenant Welcome Pack

#### Refund-Policy_2025 v2
Refund-Policy_2025 v2

#### Regulations (1)
URL: https://dataenergy.co.uk/regulations-1/

#### Remus
URL: https://dataenergy.co.uk/remus/

#### rendallrittner
URL: https://dataenergy.co.uk/rendallrittner-2/

#### renewables-solar-farm
URL: https://dataenergy.co.uk/renewables-solar-farm/

#### renewables-white
URL: https://dataenergy.co.uk/renewables-white/

#### report_14746_2021_07_02_15_26
report_14746_2021_07_02_15_26

#### Resident Complaint Policy July 2026
Resident Complaint Policy July 2026

#### Resident Complaint Policy July 2026
Resident Complaint Policy July 2026

#### Resident Complaints Policy
URL: https://dataenergy.co.uk/resident-complaints-policy-2/

#### Resident Complaints Policy – Mobile
URL: https://dataenergy.co.uk/resident-complaints-policy-mobile/

#### Resident Complaints Policy – Tablet
URL: https://dataenergy.co.uk/resident-complaints-policy-tablet/

#### Resident-Newsletter_Customer-Satisfaction-Survey
URL: https://dataenergy.co.uk/customer-satisfaction-survey/

#### Resident-Newsletter_family-using-smart-meter-thermostat
URL: https://dataenergy.co.uk/family-using-smart-meter-thermostat-2/

#### Resident-Newsletter_Heating-Costs-Save
URL: https://dataenergy.co.uk/heating-costs-save/

#### Resident-Newsletter_New-Heat-Network-Rules
URL: https://dataenergy.co.uk/new-heat-network-rules/

#### Resident-Newsletter_SSO
URL: https://dataenergy.co.uk/customer-portal_simplify-billing/

#### residential-flat-management-companies-logo
URL: https://dataenergy.co.uk/residential-flat-management-companies-logo/

#### RESIDENTS 10
URL: https://dataenergy.co.uk/6million_switch_2020/residents-10/

#### RESIDENTS 2
URL: https://dataenergy.co.uk/switching_off_3g/residents-2/

#### Residents Complaints Procedure
URL: https://dataenergy.co.uk/resident-complaints-policy/residents-complaints-procedure/

#### Residents Complaints Procedure
URL: https://dataenergy.co.uk/residents-complaints-procedure-2/

#### Residents Hub Cover
URL: https://dataenergy.co.uk/residents-hub-cover/

#### Residents Hub E-guide
Residents Hub E-guide

#### Residents Hub E-guide – Zendesk Update
URL: https://dataenergy.co.uk/residents-hub-e-guide-zendesk-update/

#### Residents Hub Eguide
Residents Hub Eguide

#### Residents Hub User Guide Cover
URL: https://dataenergy.co.uk/residents-hub-user-guide-cover/

#### Residents Hub User Guide Leaflet
Residents Hub User Guide Leaflet

#### Residents now have new rights. New protections. And direct routes to complain. Confusion isn’t just frustrating. It’s risky.
URL: https://dataenergy.co.uk/news-four-barriers-to-heat-network-compliance/residents-now-have-new-rights-new-protections-and-direct-routes-to-complain-confusion-isnt-just-frustrating-its-risky/

#### Residents now have new rights. New protections. And direct routes to complain. Confusion isn’t just frustrating. It’s risky.
URL: https://dataenergy.co.uk/residents-now-have-new-rights-new-protections-and-direct-routes-to-complain-confusion-isnt-just-frustrating-its-risky-2/

#### Residents now have new rights. New protections. And direct routes to complain. Confusion isn’t just frustrating. It’s risky. (1)
URL: https://dataenergy.co.uk/residents-now-have-new-rights-new-protections-and-direct-routes-to-complain-confusion-isnt-just-frustrating-its-risky-1/

#### Residents now have new rights. New protections. And direct routes to complain. Confusion isn’t just frustrating. It’s risky. (6)
URL: https://dataenergy.co.uk/residents-now-have-new-rights-new-protections-and-direct-routes-to-complain-confusion-isnt-just-frustrating-its-risky-6/

#### Residents now have new rights. New protections. And direct routes to complain. Confusion isn’t just frustrating. It’s risky. (7)
URL: https://dataenergy.co.uk/residents-now-have-new-rights-new-protections-and-direct-routes-to-complain-confusion-isnt-just-frustrating-its-risky-7/

#### Resources Hub
URL: https://dataenergy.co.uk/resources-hub/

#### Resources page
URL: https://dataenergy.co.uk/resources-page/

#### Resources post pages
URL: https://dataenergy.co.uk/resources-post-pages/

#### results2
URL: https://dataenergy.co.uk/client_satisfaction/results2/

#### Retirement Villages
URL: https://dataenergy.co.uk/retirement-villages-2/

#### RM Director
URL: https://dataenergy.co.uk/heat_network_regulations_faqs/rm-director/

#### RMG
URL: https://dataenergy.co.uk/rmg/

#### rmg-logo
URL: https://dataenergy.co.uk/rmg-logo/

#### Robinson Building Welcome Pack – Account Holder
Robinson Building Welcome Pack - Account Holder

#### Robinson Building Welcome Pack – Tenant
Robinson Building Welcome Pack - Tenant

#### Roxborough House – Account Holder Welcome Pack
Roxborough House - Account Holder Welcome Pack

#### Roxborough House – Tenant Welcome Pack
Roxborough House - Tenant Welcome Pack

#### Royal Mint Gardens
URL: https://dataenergy.co.uk/testimonial-royal-mint-gardens/royal-mint-gardens-2/

#### Royal Mint Gardens (1)
URL: https://dataenergy.co.uk/testimonial-royal-mint-gardens/royal-mint-gardens-1/

#### Royal Mint Gardens (Townhouse) – Account Holder Welcome Pack
Royal Mint Gardens (Townhouse) - Account Holder Welcome Pack

#### Royal Mint Gardens (Townhouse) – Tenant Welcome Pack
Royal Mint Gardens (Townhouse) - Tenant Welcome Pack

#### Royal Mint Gardens Dual Utility – Account Holder Welcome Pack
Royal Mint Gardens Dual Utility - Account Holder Welcome Pack

#### Royal Mint Gardens Dual Utility – Tenant Welcome Pack
Royal Mint Gardens Dual Utility - Tenant Welcome Pack

#### Royal-Mint-Gardens-Recent-Feedback
URL: https://dataenergy.co.uk/royal-mint-gardens-recent-feedback/

#### Royal-Mint-Gardens-Recent-Feedback
URL: https://dataenergy.co.uk/royal-mint-gardens-recent-feedback-2/

#### Rubix House – Account Holder Welcome Pack
Rubix House - Account Holder Welcome Pack

#### Rubix House – PAYG Welcome Pack
Rubix House - PAYG Welcome Pack

#### Rubix House – Tenant as Account Holder Welcome Pack
Rubix House - Tenant as Account Holder Welcome Pack

#### Rubix House – Tenant Welcome Pack
Rubix House - Tenant Welcome Pack

#### Rubric Apartments – Account Holder Welcome Pack
Rubric Apartments - Account Holder Welcome Pack

#### Rubric Apartments – Tenant Welcome Pack
Rubric Apartments - Tenant Welcome Pack

#### Rutland House – Account Holder Welcome Pack
Rutland House - Account Holder Welcome Pack

#### Rutland House – Tenant Welcome Pack
Rutland House - Tenant Welcome Pack

#### Safe Contractor
URL: https://dataenergy.co.uk/safe-contractor-3/

#### safe-contractor
URL: https://dataenergy.co.uk/safe-contractor/

#### safe-contractor
URL: https://dataenergy.co.uk/safe-contractor-2/

#### Safe-Contractor
URL: https://dataenergy.co.uk/safe-contractor-4/

#### Savills
URL: https://dataenergy.co.uk/savills/

#### Screenshot 2024-05-14 152705
URL: https://dataenergy.co.uk/screenshot-2024-05-14-152705/

#### Screenshot 2024-09-09 111706
URL: https://dataenergy.co.uk/screenshot-2024-09-09-111706/

#### Screenshot 2024-09-09 112043
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112043/

#### Screenshot 2024-09-09 112132
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112132/

#### Screenshot 2024-09-09 112253
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112253/

#### Screenshot 2024-09-09 112330
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112330/

#### Screenshot 2024-09-09 112404
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112404/

#### Screenshot 2024-09-09 112459
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112459/

#### Screenshot 2024-09-09 112617
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112617/

#### Screenshot 2024-09-09 112708
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112708/

#### Screenshot 2024-09-09 112746
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112746/

#### Screenshot 2024-09-09 112819
URL: https://dataenergy.co.uk/screenshot-2024-09-09-112819/

#### Screenshot 2024-10-03 120750
URL: https://dataenergy.co.uk/screenshot-2024-10-03-120750/

#### Screenshot 2025-03-17 113530
URL: https://dataenergy.co.uk/screenshot-2025-03-17-113530/

#### Screenshot 2025-04-25 093953
URL: https://dataenergy.co.uk/residents-introducing-sso/screenshot-2025-04-25-093953/

#### Screenshot 2025-12-11 142729
URL: https://dataenergy.co.uk/screenshot-2025-12-11-142729/

#### Screenshot 2026-07-06 at 14.39.05
URL: https://dataenergy.co.uk/leaflet-library/screenshot-2026-07-06-at-14-39-05/

#### Section A All Authorised Persons (Summary table) (1)
Section A All Authorised Persons (Summary table) (1)

#### Section B Conditions for Suppliers (Summary table) (1)
Section B Conditions for Suppliers (Summary table) (1)

#### Self Assessment Questionaire (AQD with form link)
Self Assessment Questionaire (AQD with form link)

#### Self Assessment Questionaire (AQD)
Self Assessment Questionaire (AQD)

#### Self Assessment Questionnaire AQD 2
URL: https://dataenergy.co.uk/self-assessment-questionnaire-aqd-2/

#### Serious young couple checking documents with using laptop
URL: https://dataenergy.co.uk/serious-young-couple-checking-documents-with-using-laptop/

#### Service Updates (1)
URL: https://dataenergy.co.uk/service-updates-1/

#### Services Brochure
URL: https://dataenergy.co.uk/services_leaflet/services-brochure/

#### Set-up-Standing-Order
URL: https://dataenergy.co.uk/set-up-standing-order/

#### SHARKY 774 MBUS
URL: https://dataenergy.co.uk/sharky-774-mbus/

#### SHARKY 774 RADIO
URL: https://dataenergy.co.uk/sharky-774-radio/

#### SHARKY 775
URL: https://dataenergy.co.uk/sharky-775/

#### Shoreditch Exchange (Hackney Road) – Account Holder Welcome Pack
Shoreditch Exchange (Hackney Road) - Account Holder Welcome Pack

#### Shoreditch Exchange (Hackney Road) – Tenant Welcome Pack
Shoreditch Exchange (Hackney Road) - Tenant Welcome Pack

#### Shot of a Bright Cozy Modern Apartment with Big Windows, Decorations and Stylish Furniture.
URL: https://dataenergy.co.uk/shot-of-a-bright-cozy-modern-apartment-with-big-windows-decorations-and-stylish-furniture/

#### shw
URL: https://dataenergy.co.uk/shw-2/

#### SHW-logo
URL: https://dataenergy.co.uk/shw-logo/

#### SHW-logo-1
URL: https://dataenergy.co.uk/shw-logo-1/

#### Sian Hoddle Headshot
URL: https://dataenergy.co.uk/sian-hoddle-headshot/

#### Silvermill & Silverworks
URL: https://dataenergy.co.uk/case-study-silvermill-and-silverworks/silvermill-silverworks/

#### Silverworks – Account Holder Welcome Pack
Silverworks - Account Holder Welcome Pack

#### Silverworks – PAYG Welcome Pack
Silverworks - PAYG Welcome Pack

#### Silverworks – Tenant Welcome Pack
Silverworks - Tenant Welcome Pack

#### simplifying-energy-procurement-happy-professional
URL: https://dataenergy.co.uk/simplifying-energy-procurement-happy-professional/

#### Site Visits – Consultancy page
URL: https://dataenergy.co.uk/site-visits-consultancy-page/

#### Site Works & Tech Services
URL: https://dataenergy.co.uk/site-works-tech-services/

#### Site Works & Technical Services
URL: https://dataenergy.co.uk/site-works-technical-services-2/

#### Site Works & Technical Services – Mobile
URL: https://dataenergy.co.uk/site-works-technical-services-mobile/

#### Site Works & Technical Services – Tablet
URL: https://dataenergy.co.uk/site-works-technical-services-tablet/

#### site-audits-white
URL: https://dataenergy.co.uk/site-audits-white/

#### Site-Works-and-Technical-Services
URL: https://dataenergy.co.uk/site-works-and-technical-services/

#### Smart meter, smart metering. A technician using an electric meter to Protective of the home’s electrical system while holding up his tablet.
URL: https://dataenergy.co.uk/smart-meter-smart-metering-a-technician-using-an-electric-meter-to-protective-of-the-homes-electrical-system-while-holding-up-his-tablet/

#### Smarter Energy Management
URL: https://dataenergy.co.uk/smarter-energy-management-2/

#### smeclimatehub-dark
URL: https://dataenergy.co.uk/awards_accreditations/smeclimatehub-dark/

#### Smithfield Yard – Account Holder Welcome Pack
Smithfield Yard - Account Holder Welcome Pack

#### Smithfield Yard – Tenant Welcome Pack
Smithfield Yard - Tenant Welcome Pack

#### Snow Scene long3
URL: https://dataenergy.co.uk/christmas_2020/snow-scene-long3/

#### Snowsfield Yard – Account Holder Welcome Pack
Snowsfield Yard - Account Holder Welcome Pack

#### Snowsfield Yard – PAYG Welcome Pack
Snowsfield Yard - PAYG Welcome Pack

#### Snowsfield Yard – Tenant Welcome Pack
Snowsfield Yard - Tenant Welcome Pack

#### Software dev icon
URL: https://dataenergy.co.uk/software-dev-icon/

#### Solar panels with blue sky background
URL: https://dataenergy.co.uk/coal_free2019/solar-panels-with-blue-sky-background-2/

#### Soulla Paphitis Headshot
URL: https://dataenergy.co.uk/soulla-paphitis-headshot/

#### Southwark Bridge – London
URL: https://dataenergy.co.uk/southwark-bridge-london/

#### southwark bridge image 2
URL: https://dataenergy.co.uk/southwark-bridge-image-2/

#### southwark bridge image 3
URL: https://dataenergy.co.uk/southwark-bridge-image-3/

#### southwark bridge image 4
URL: https://dataenergy.co.uk/southwark-bridge-image-4/

#### Southwark Bridge Road V2
URL: https://dataenergy.co.uk/case-study-southwark-bridge-road/southwark-bridge-road-v2/

#### Southwark Bridge Road V2
URL: https://dataenergy.co.uk/case-study-southwark-bridge-road/southwark-bridge-road-v2-2/

#### SpacE1 – Account Holder Welcome Pack
SpacE1 - Account Holder Welcome Pack

#### SpacE1 – Tenant Welcome Pack
SpacE1 - Tenant Welcome Pack

#### Springvale Park
URL: https://dataenergy.co.uk/case-study-springvale-park/springvale-park-2/

#### SSO Leaflet New SF
URL: https://dataenergy.co.uk/?attachment_id=37314

#### SSO Leaflet New SF (2)
SSO Leaflet New SF (2)

#### SSO Leaflet New SF (3)
SSO Leaflet New SF (3)

#### SSO Leaflet New SF (4)
SSO Leaflet New SF (4)

#### St Hughs Uni conference 1
Oxford weekender conferences.

#### St Hughs Uni Oxford 1
URL: https://dataenergy.co.uk/were-at-the-oxford-weekender/st-hughs-uni-oxford-1/

#### Star Court – PAYG Welcome Pack
Star Court - PAYG Welcome Pack

#### Stay-Connected-LinkedIn
URL: https://dataenergy.co.uk/stay-connected-linkedin/

#### Stay-Connected-LinkedIn
URL: https://dataenergy.co.uk/stay-connected-linkedin-2/

#### Staying one step ahead of the deadline. Shot of a young woman using a computer during a late shift at the office.
URL: https://dataenergy.co.uk/staying-one-step-ahead-of-the-deadline-shot-of-a-young-woman-using-a-computer-during-a-late-shift-at-the-office/

#### Stephens Court – Account Holder Welcome Pack
Stephens Court - Account Holder Welcome Pack

#### Stephens Court – Tenant Welcome Pack
Stephens Court - Tenant Welcome Pack

#### Steps-_Sep2019-058
URL: https://dataenergy.co.uk/berkeley68_challenge_2/steps-_sep2019-058/

#### Steps-_Sep2019-256 2
URL: https://dataenergy.co.uk/berkeley68_challenge_2/steps-_sep2019-256-2/

#### stjames
URL: https://dataenergy.co.uk/stjames-2/

#### Streatham Hill – Account Holder Welcome Pack
Streatham Hill - Account Holder Welcome Pack

#### Streatham Hill – Tenant Welcome Pack
Streatham Hill - Tenant Welcome Pack

#### Strettons
URL: https://dataenergy.co.uk/testimonial-strettons/strettons-3/

#### Strettons (1)
URL: https://dataenergy.co.uk/testimonial-strettons/strettons-1/

#### Stronger, Together post image
URL: https://dataenergy.co.uk/news-launch-day/stronger-together-post-image/

#### Subletting and your responsibilities Cover
URL: https://dataenergy.co.uk/subletting-and-your-responsibilities-cover/

#### Subletting and your responsibilities Leaflet
Subletting and your responsibilities Leaflet

#### Subletting your property Cover
URL: https://dataenergy.co.uk/subletting-your-property-cover/

#### Subletting your property V2
Subletting your property V2

#### SUBMETERING
URL: https://dataenergy.co.uk/submetering/

#### submetering-white
URL: https://dataenergy.co.uk/submetering-white/

#### Success happens when a great team comes together. Shot of a group of businesspeople sitting together in a meeting.
URL: https://dataenergy.co.uk/news-heat-network-regs-what-they-mean/success-happens-when-a-great-team-comes-together-shot-of-a-group-of-businesspeople-sitting-together-in-a-meeting/

#### Sumac Gardens – Welcome Pack
Sumac Gardens - Welcome Pack

#### Summer 2026 Resident Newsletter News Tile
URL: https://dataenergy.co.uk/summer-2026-resident-newsletter-news-tile/

#### Summer 2026 Resident Newsletter News Tile
URL: https://dataenergy.co.uk/summer-2026-resident-newsletter-news-tile-2/

#### Summer 2026 Resident Newsletter News Tile (2)
URL: https://dataenergy.co.uk/summer-2026-resident-newsletter-news-tile-2-2/

#### Summer 2026 Resident Newsletter Web Header
URL: https://dataenergy.co.uk/news-data-energy-resident-newsletter-summer-26/summer-2026-resident-newsletter-web-header/

#### Summer 2026 Your Resident Newsletter
URL: https://dataenergy.co.uk/news-data-energy-resident-newsletter-summer-26/summer-2026-your-resident-newsletter/

#### Summer 2026 Your Resident Newsletter (1)
URL: https://dataenergy.co.uk/news-data-energy-resident-newsletter-summer-26/summer-2026-your-resident-newsletter-1/

#### Sutton Court Road – Account Holder Welcome Pack
Sutton Court Road - Account Holder Welcome Pack

#### Sutton Court Road – Tenant Welcome Pack
Sutton Court Road - Tenant Welcome Pack

#### Sutton High RTM – Welcome Pack
Sutton High RTM - Welcome Pack

#### Tablet
URL: https://dataenergy.co.uk/tablet/

#### Taper Building – Account Holder Welcome Pack
Taper Building - Account Holder Welcome Pack

#### Taper Building – PAYG Welcome Pack
Taper Building - PAYG Welcome Pack

#### Taper Building – Tenant Welcome Pack
Taper Building - Tenant Welcome Pack

#### Targeted Charging Review – Guidance Document
Targeted Charging Review - Guidance Document

#### tariff-revisions-white
URL: https://dataenergy.co.uk/tariff-revisions-white/

#### Tavern Quay – Account Holder Welcome Pack
Tavern Quay - Account Holder Welcome Pack

#### Tavern Quay – Tenant Welcome Pack
Tavern Quay - Tenant Welcome Pack

#### Taya_Employee-of-the-Quarter_Customer-Care
URL: https://dataenergy.co.uk/taya_employee-of-the-quarter_customer-care/

#### tc68-webinar-data-energy
https://dataenergy.co.uk/wp-content/uploads/2025/09/tc68-webinar-data-energy.mp4.mp4

#### TCR Changes – Infographic
TCR Changes - Infographic

#### TCR Changes Guidance
URL: https://dataenergy.co.uk/tcr_guidance-2/tcr-changes-guidance/

#### TCR Infographic
URL: https://dataenergy.co.uk/tcr_infographic/tcr-infographic/

#### Technical
URL: https://dataenergy.co.uk/technical/

#### technical-and-onsite
URL: https://dataenergy.co.uk/technical-and-onsite/

#### technical-and-onsite-banner
URL: https://dataenergy.co.uk/technical-and-onsite-banner/

#### technical-and-onsite-new
URL: https://dataenergy.co.uk/technical-and-onsite-new/

#### Technical-Engineering-content-block
URL: https://dataenergy.co.uk/technical-engineering-content-block/

#### technical-repair-1
URL: https://dataenergy.co.uk/technical-repair-1/

#### Teddington Riverside – Account Holder Welcome Pack
Teddington Riverside - Account Holder Welcome Pack

#### Teddington Riverside – Tenant Welcome Pack
Teddington Riverside - Tenant Welcome Pack

#### Telca Case Study picture
URL: https://dataenergy.co.uk/telca-case-study-picture/

#### telca page header
URL: https://dataenergy.co.uk/telca-page-header/

#### tenant-billing-service-happy-professional
URL: https://dataenergy.co.uk/tenant-billing-service-happy-professional/

#### tenant-billing-white
URL: https://dataenergy.co.uk/tenant-billing-white/

#### The Apex – Account Holder Welcome Pack
The Apex - Account Holder Welcome Pack

#### The Apex – Tenant Welcome Pack
The Apex - Tenant Welcome Pack

#### The Aura Building – Account Holder Welcome Pack
The Aura Building - Account Holder Welcome Pack

#### The Aura Building – Tenant Welcome Pack
The Aura Building - Tenant Welcome Pack

#### The Broadway – Account Holder Welcome Pack
The Broadway - Account Holder Welcome Pack

#### The Broadway – Tenant Welcome Pack
The Broadway - Tenant Welcome Pack

#### The Citrus – Account Holder Welcome Pack
The Citrus - Account Holder Welcome Pack

#### The Citrus – Tenant Welcome Pack
The Citrus - Tenant Welcome Pack

#### The Compton – Account Holder Welcome Pack
The Compton - Account Holder Welcome Pack

#### The Compton – Tenant Welcome Pack
The Compton - Tenant Welcome Pack

#### The CORE Package
URL: https://dataenergy.co.uk/the-core-package/

#### The CORE Package – Mobile
URL: https://dataenergy.co.uk/the-core-package-mobile/

#### The CORE Package – Tablet
URL: https://dataenergy.co.uk/the-core-package-tablet/

#### The CORE Package – Web
URL: https://dataenergy.co.uk/the-core-package-web/

#### The Courtyard – Account Holder Welcome Pack
The Courtyard - Account Holder Welcome Pack

#### The Courtyard – Tenant Welcome Pack
The Courtyard - Tenant Welcome Pack

#### The ESCO-LITE Package
URL: https://dataenergy.co.uk/the-esco-lite-package/

#### The ESCO-LITE Package – Mobile
URL: https://dataenergy.co.uk/the-esco-lite-package-mobile/

#### The ESCO-LITE Package – Tablet
URL: https://dataenergy.co.uk/the-esco-lite-package-tablet/

#### The ESSENTIALS Package
URL: https://dataenergy.co.uk/the-essentials-package/

#### The ESSENTIALS Package – Mobile
URL: https://dataenergy.co.uk/the-essentials-package-mobile/

#### The ESSENTIALS Package – Tablet
URL: https://dataenergy.co.uk/the-essentials-package-tablet/

#### The Forge – Account Holder Welcome Pack
The Forge - Account Holder Welcome Pack

#### The Forge – Tenant Welcome Pack
The Forge - Tenant Welcome Pack

#### The Haydon Account Holder Welcome Pack
The Haydon Account Holder Welcome Pack

#### The Haydon Tenant Welcome Pack
The Haydon Tenant Welcome Pack

#### The Heat Network Compliance Companion Playbook (1)
URL: https://dataenergy.co.uk/the-heat-network-compliance-companion-playbook-1/

#### The Heat Network Compliance Companion Playbook (750 x 750 px)
URL: https://dataenergy.co.uk/the-heat-network-compliance-companion-playbook-750-x-750-px/

#### The Heat Network Compliance Companion Playbook (750 x 750 px) (2)
URL: https://dataenergy.co.uk/the-heat-network-compliance-companion-playbook-750-x-750-px-2/

#### The Heat Network Compliance Companion Playbook_Coming-Soon
URL: https://dataenergy.co.uk/the-heat-network-compliance-companion-playbook_coming-soon/

#### The Liner – Account Holder Welcome Pack
The Liner - Account Holder Welcome Pack

#### The Liner – Tenant Welcome Pack
The Liner - Tenant Welcome Pack

#### The Makers – Account Holder Welcome Pack
The Makers - Account Holder Welcome Pack

#### The Makers – Tenant Welcome Pack
The Makers - Tenant Welcome Pack

#### The Navigator building
URL: https://dataenergy.co.uk/the-navigator-building/

#### The Old Depository – Account Holder Welcome Pack
The Old Depository - Account Holder Welcome Pack

#### The Old Depository – Tenant Welcome Pack
The Old Depository - Tenant Welcome Pack

#### The Otto – Account Holder Welcome Pack
The Otto - Account Holder Welcome Pack

#### The Otto – Tenant Welcome Pack
The Otto - Tenant Welcome Pack

#### The Picturehouse – Account Holder Welcome Pack
The Picturehouse - Account Holder Welcome Pack

#### The Picturehouse – Tenant Welcome Pack
The Picturehouse - Tenant Welcome Pack

#### The PM’s Guide to Net Zero
The PM's Guide to Net Zero

#### The PREMIUM Package
URL: https://dataenergy.co.uk/the-premium-package/

#### The PREMIUM Package – Mobile
URL: https://dataenergy.co.uk/the-premium-package-mobile/

#### The PREMIUM Package – Tablet
URL: https://dataenergy.co.uk/the-premium-package-tablet/

#### The PROCURE Package
URL: https://dataenergy.co.uk/the-procure-package/

#### The Procure Package – Mobile
URL: https://dataenergy.co.uk/the-procure-package-mobile/

#### The PROCURE Package – Tablet
URL: https://dataenergy.co.uk/the-procure-package-tablet/

#### The PROCURE PLUS+ Package
URL: https://dataenergy.co.uk/the-procure-plus-package/

#### The PROCURE PLUS+ Package – Mobile
URL: https://dataenergy.co.uk/the-procure-plus-package-mobile/

#### The PROCURE PLUS+ Package – Tablet
URL: https://dataenergy.co.uk/the-procure-plus-package-tablet/

#### The Scene – PAYG Welcome Pack
The Scene - PAYG Welcome Pack

#### The skyline of London, United Kingdom
URL: https://dataenergy.co.uk/the-skyline-of-london-united-kingdom/

#### The Summit – Account Holder Welcome Pack
The Summit - Account Holder Welcome Pack

#### The Summit – Tenant Welcome Pack
The Summit - Tenant Welcome Pack

#### The Tipton – Welcome Pack
The Tipton - Welcome Pack

#### The Vale – Account Holder Welcome Pack
The Vale - Account Holder Welcome Pack

#### The Vale – Tenant Welcome Pack
The Vale - Tenant Welcome Pack

#### The View – Account Holder Welcome Pack
The View - Account Holder Welcome Pack

#### The View – Sub-Tenant Welcome Pack
The View - Sub-Tenant Welcome Pack

#### The Works – Account Holder Welcome Pack
The Works - Account Holder Welcome Pack

#### The Works – Current Account Holder Welcome Pack
The Works - Current Account Holder Welcome Pack

#### The Works – Current Tenant Welcome Pack
The Works - Current Tenant Welcome Pack

#### The Works – New Account Holder Welcome Pack
The Works - New Account Holder Welcome Pack

#### The Works – New Tenant Welcome Pack
The Works - New Tenant Welcome Pack

#### The Works – Tenant Welcome Pack
The Works - Tenant Welcome Pack

#### The-Energy-Management-Masterclass_On-Demand
URL: https://dataenergy.co.uk/energy-management-masterclass_webinar-on-demand/the-energy-management-masterclass_on-demand/

#### The-Energy-Management-Masterclass_On-Demand
URL: https://dataenergy.co.uk/the-energy-management-masterclass_on-demand-2/

#### The-Energy-Management-Masterclass_On-Demand
URL: https://dataenergy.co.uk/the-energy-management-masterclass_on-demand-3/

#### The-Energy-Management-Masterclass_Video-On-Demand
URL: https://dataenergy.co.uk/energy-management-masterclass_webinar-on-demand/the-energy-management-masterclass_video-on-demand/

#### The-Energy-Management-Masterclass_Video-On-Demand
URL: https://dataenergy.co.uk/energy-management-masterclass_webinar-on-demand/the-energy-management-masterclass_video-on-demand-2/

#### The-Energy-Management-Masterclass_Video-On-Demand (1)
URL: https://dataenergy.co.uk/energy-management-masterclass_webinar-on-demand/the-energy-management-masterclass_video-on-demand-1/

#### The-Final-Countdown_Desktop
URL: https://dataenergy.co.uk/the-final-countdown_desktop/

#### The-Final-Countdown_Mobile
URL: https://dataenergy.co.uk/the-final-countdown_mobile/

#### The-Final-Countdown_Mobile
URL: https://dataenergy.co.uk/the-final-countdown_mobile-3/

#### The-Final-Countdown_Mobile (2)
URL: https://dataenergy.co.uk/the-final-countdown_mobile-2/

#### The-Final-Countdown_Start-with-one-Heat-Network
URL: https://dataenergy.co.uk/the-final-countdown_start-with-one-heat-network/

#### The-Final-Countdown_Tablet
URL: https://dataenergy.co.uk/the-final-countdown_tablet/

#### The-Final-Countdown_Tablet
URL: https://dataenergy.co.uk/the-final-countdown_tablet-3/

#### The-Final-Countdown_Tablet (2)
URL: https://dataenergy.co.uk/the-final-countdown_tablet-2/

#### The-Final-Countdown_Where-to-Start
URL: https://dataenergy.co.uk/the-final-countdown_where-to-start/

#### The-Final-Countdown_Your-Mission-Plan-Three-Priorities
URL: https://dataenergy.co.uk/the-final-countdown_your-mission-plan-three-priorities/

#### the-navigator-building-exterior
URL: https://dataenergy.co.uk/the-navigator-building-exterior/

#### Tileman House – Account Holder Welcome Pack
Tileman House - Account Holder Welcome Pack

#### Tileman House – Tenant Welcome Pack
Tileman House - Tenant Welcome Pack

#### tinity-estates-logo
URL: https://dataenergy.co.uk/tinity-estates-logo/

#### tinity-estates-logo-1
URL: https://dataenergy.co.uk/tinity-estates-logo-1/

#### Titan Court – Account Holder Welcome Pack
Titan Court - Account Holder Welcome Pack

#### Titan Court – Tenant Welcome Pack
Titan Court - Tenant Welcome Pack

#### TOS
URL: https://dataenergy.co.uk/tos/

#### TOS Annual Meter Reading for Communal Supplies
URL: https://dataenergy.co.uk/tos-annual-meter-reading-for-communal-supplies/

#### TOS Annual Meter Reading for Communal Supplies (2)
URL: https://dataenergy.co.uk/tos-annual-meter-reading-for-communal-supplies-2/

#### TOS Meter Investigations
URL: https://dataenergy.co.uk/tos-meter-investigations/

#### TOS Quotations – Standard Conditions v1
TOS Quotations - Standard Conditions v1

#### TOS Remote Monitoring
URL: https://dataenergy.co.uk/tos-remote-monitoring/

#### TOS Site Surveys
URL: https://dataenergy.co.uk/tos-site-surveys/

#### TOS_Quotation_Full_Terms_2025
TOS_Quotation_Full_Terms_2025

#### TOS_Quotation_Full_Terms_2025_v2
TOS_Quotation_Full_Terms_2025_v2

#### Total Heat & Energy Solutions
URL: https://dataenergy.co.uk/total-heat-energy-solutions-2/

#### Total Heat & Energy Solutions – Mobile
URL: https://dataenergy.co.uk/total-heat-energy-solutions-mobile/

#### Total Heat & Energy Solutions – Tablet
URL: https://dataenergy.co.uk/total-heat-energy-solutions-tablet/

#### total-portfolio-management-white
URL: https://dataenergy.co.uk/total-portfolio-management-white/

#### Tower House – Account Holder
Tower House - Account Holder

#### Tower House – Tenant Welcome Pack
Tower House - Tenant Welcome Pack

#### TPI Annual Seminar 2025 Landing Page
URL: https://dataenergy.co.uk/tpi-annual-seminar-2025-landing-page/

#### TPI Annual Seminar 2025 Landing Page
URL: https://dataenergy.co.uk/tpi-annual-seminar-2025-landing-page-2/

#### TPI Annual Seminar 2026 Landing Page
URL: https://dataenergy.co.uk/tpi-annual-seminar-2026-landing-page/

#### TPI Annual Seminar 2026 Landing Page (1)
URL: https://dataenergy.co.uk/tpi-annual-seminar-2026-landing-page-1/

#### TPI Annual Seminar 2026 Landing Page_Mobile
URL: https://dataenergy.co.uk/tpi-annual-seminar-2026-landing-page_mobile/

#### TPI Annual Seminar 2026 Landing Page_Tablet
URL: https://dataenergy.co.uk/tpi-annual-seminar-2026-landing-page_tablet/

#### TPI Behind the Scenes
URL: https://dataenergy.co.uk/tpi-behind-the-scenes/

#### TPI London – The Heat is On – Jess and Kat
URL: https://dataenergy.co.uk/tpi-london-the-heat-is-on-jess-and-kat/

#### TPI partner
URL: https://dataenergy.co.uk/tpi-partner/

#### TPI Regional Landing Page
URL: https://dataenergy.co.uk/tpi-regional-landing-page/

#### TPI Regional Landing Page (2)
URL: https://dataenergy.co.uk/tpi-regional-landing-page-2/

#### TPI Regional Landing Page (3)
URL: https://dataenergy.co.uk/tpi-regional-landing-page-3/

#### TPI Regional Landing Page (4)
URL: https://dataenergy.co.uk/tpi-regional-landing-page-4/

#### TPI Regional Landing Page (5)
URL: https://dataenergy.co.uk/5-essential-energy-bill-checks/tpi-regional-landing-page-5/

#### TPI Regional London (3)
URL: https://dataenergy.co.uk/tpi-regional-london-3/

#### TPi Webinar visual-Non Branded
URL: https://dataenergy.co.uk/tpi-webinar-visual-non-branded/

#### TPI_Partner_RGB_500px
The Property Institute

#### TPI-Annual-Seminar_Highlights
URL: https://dataenergy.co.uk/tpi-annual-seminar_highlights/

#### TPI-Annual-Seminar_Highlights
URL: https://dataenergy.co.uk/tpi-annual-seminar_highlights-2/

#### tpi-annual-seminar-2026-heat-network-heroes-data-energy
URL: https://dataenergy.co.uk/news-tpi-annual-seminar-2026-highlights/tpi-annual-seminar-2026-heat-network-heroes-data-energy/

#### tpi-annual-seminar-2026-heat-network-heroes-data-energy
URL: https://dataenergy.co.uk/news-tpi-annual-seminar-2026-highlights/tpi-annual-seminar-2026-heat-network-heroes-data-energy-2/

#### tpi-annual-seminar-2026-heat-network-heroes-data-energy (1)
URL: https://dataenergy.co.uk/news-tpi-annual-seminar-2026-highlights/tpi-annual-seminar-2026-heat-network-heroes-data-energy-1/

#### tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy
https://dataenergy.co.uk/wp-content/uploads/2026/06/tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy.mp4

#### tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy (1)
URL: https://dataenergy.co.uk/news-tpi-annual-seminar-2026-highlights/tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy-1/

#### tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy (2)
URL: https://dataenergy.co.uk/tpi-annual-seminar-2026-heat-network-heroes-highlights-data-energy-2/

#### tpi-annual-seminar-2026-heat-network-heroes-highlights-video_data-energy
https://dataenergy.co.uk/wp-content/uploads/2026/06/tpi-annual-seminar-2026-heat-network-heroes-highlights-video_data-energy.mp4

#### TPIMay Get Ofgem complient
TPIMay Get Ofgem complient

#### TPIMay Heat Regulations FAQ
TPIMay Heat Regulations FAQ

#### TPIMay Partnering with you
TPIMay Partnering with you

#### TPIMay Residents Hub E-guide
TPIMay Residents Hub E-guide

#### TPIMay Your home i connected
TPIMay Your home i connected

#### TPIMay Your Prepayment Solution
TPIMay Your Prepayment Solution

#### Tramyard Apartments – Account Holder Welcome Pack
Tramyard Apartments - Account Holder Welcome Pack

#### Tramyard Apartments – Tenant Welcome Pack
Tramyard Apartments - Tenant Welcome Pack

#### Trinergy Integrated Energy Solutions Ltd – 2022 Confirmation of Insurance
Trinergy Integrated Energy Solutions Ltd - 2022 Confirmation of Insurance

#### Trinergy-White-Logo
URL: https://dataenergy.co.uk/trinergy-white-logo/

#### TrustPilot
URL: https://dataenergy.co.uk/trustpilot/

#### Trustpilot Case study
URL: https://dataenergy.co.uk/trustpilot-case-study/

#### TrustPilot_Taya-Tant-Review-1
URL: https://dataenergy.co.uk/trustpilot_taya-tant-review-1/

#### TrustPilot_Taya-Tant-Review-2
URL: https://dataenergy.co.uk/trustpilot_taya-tant-review-2/

#### Trustpilot-DE-June-2026
URL: https://dataenergy.co.uk/trustpilot-de-june-2026/

#### Two business people using a laptop together in an office
URL: https://dataenergy.co.uk/two-business-people-using-a-laptop-together-in-an-office-2/

#### Two business people using a laptop together in an office
URL: https://dataenergy.co.uk/two-business-people-using-a-laptop-together-in-an-office/

#### ukdea
URL: https://dataenergy.co.uk/ukdea-2/

#### UKDEA
URL: https://dataenergy.co.uk/ukdea-5/

#### UKDEA
URL: https://dataenergy.co.uk/ukdea-4/

#### UKDEA Expo 2025
URL: https://dataenergy.co.uk/ukdea-expo-2025/

#### UKDEA-Heat-Network-Compliance-Raffle_Content-Block
URL: https://dataenergy.co.uk/ukdea-heat-network-compliance-raffle_content-block/

#### UKDEA-Heat-Network-Compliance-Raffle_Content-Block
URL: https://dataenergy.co.uk/ukdea-heat-network-compliance-raffle_content-block-2/

#### UKDEA-Heat-Network-Compliance-Recharge-Bundle_Content-Block
URL: https://dataenergy.co.uk/ukdea-heat-network-compliance-recharge-bundle_content-block/

#### UKDEA-Heat-Network-Expo_Reflections
URL: https://dataenergy.co.uk/ukdea-heat-network-expo_reflections/

#### UKDEA-Heat-Network-Expo_Reflections
URL: https://dataenergy.co.uk/ukdea-heat-network-expo_reflections-2/

#### UKDEA-Heat-Networks-Expo-25_Data-Energy-Stand-Sweets
URL: https://dataenergy.co.uk/ukdea-heat-networks-expo-25_data-energy-stand-sweets/

#### UKDEA-Heat-Networks-Expo-25_Data-Energy-Team
URL: https://dataenergy.co.uk/ukdea-heat-network-expo-2025-reflections/ukdea-heat-networks-expo-25_data-energy-team/

#### Ultimate-Guide-to-Energy-Management_Website-Image-Blocks-Portrait
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-management_website-image-blocks-portrait/

#### Ultimate-Guide-to-Energy-Management_Website-Image-Blocks-Portrait_Testimonial
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-management_website-image-blocks-portrait_testimonial/

#### Ultimate-Guide-to-Energy-Management_Website-Image-Blocks-Portrait_Testimonial (2)
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-management_website-image-blocks-portrait_testimonial-2/

#### Ultimate-Guide-to-Energy-Managerment_Email-Image-Blocks
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-managerment_email-image-blocks/

#### Ultimate-Guide-to-Energy-Managerment_Page-Image-Blocks_Guide
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-managerment_page-image-blocks_guide/

#### Ultimate-Guide-to-Energy-Managerment_Page-Image-Blocks_Webinar
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-managerment_page-image-blocks_webinar/

#### Ultimate-Guide-to-Energy-Managerment_Website-Image-Blocks_Bill-Validation
URL: https://dataenergy.co.uk/ultimate-guide-to-energy-managerment_website-image-blocks_bill-validation/

#### Ultimate-Guide-to-Smarter-Energy-Management
Ultimate-Guide-to-Smarter-Energy-Management

#### Ultimate-Guide-to-Smarter-Energy-Management
URL: https://dataenergy.co.uk/ultimate-guide-to-smarter-energy-management-2/

#### Understanding-Communal-Heating (1)
URL: https://dataenergy.co.uk/understanding-communal-heating-1/

#### Untitled design (18)
URL: https://dataenergy.co.uk/untitled-design-18/

#### Untitled design (19)
URL: https://dataenergy.co.uk/untitled-design-19/

#### Untitled design (20)
URL: https://dataenergy.co.uk/untitled-design-20/

#### Untitled design (21)
URL: https://dataenergy.co.uk/untitled-design-21/

#### Untitled design (22)
URL: https://dataenergy.co.uk/untitled-design-22/

#### Untitled design (24)
URL: https://dataenergy.co.uk/untitled-design-24/

#### Valentine Place – Account Holder Welcome Pack
Valentine Place - Account Holder Welcome Pack

#### Valentine Place – Tenant Welcome Pack
Valentine Place - Tenant Welcome Pack

#### Vesta – Account Holder Welcome Pack
Vesta - Account Holder Welcome Pack

#### Vesta – PAYG Welcome Pack
Vesta - PAYG Welcome Pack

#### Vesta – Tenant Welcome Pack
Vesta - Tenant Welcome Pack

#### Vista Village – Account Holder Welcome Pack
Vista Village - Account Holder Welcome Pack

#### Vista Village – Tenant Welcome Pack
Vista Village - Tenant Welcome Pack

#### VWART Blog 1 Header
URL: https://dataenergy.co.uk/news-your-guide-to-understanding-vwart-meet-the-heat-network-heroes/vwart-blog-1-header/

#### VWART Blog 2 Header
URL: https://dataenergy.co.uk/news-why-vwart-starts-with-good-data-meter-it/vwart-blog-2-header/

#### VWART Blog 3 Header
URL: https://dataenergy.co.uk/news-how-vwart-supports-fair-and-transparent-billing-bill-it/vwart-blog-3-header/

#### VWART Blog 4 Header
URL: https://dataenergy.co.uk/news-what-high-vwart-is-trying-to-tell-you-maintain-it/vwart-blog-4-header/

#### VWART Blog 5 Header
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