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Welcome to our first Resident’s Newsletter
Hello!
We’re excited to share the very first edition of our quarterly newsletter, your new go-to for the latest updates, helpful tips and news from Data Energy.
If you’d like to be notified about future editions and our latest news and resources, simply subscribe above.
2024 Highlights – What We’ve Been Up To
It’s been a busy and productive year at Data Energy! We’ve been listening closely to your feedback and working hard to improve your experience, from launching new features to growing our customer care team. Here are a few highlights:
Resources
New Heat Network Rules Coming – What You Need to Know
New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...
Welcome to Your Data Energy Newsletter!
Hello and Welcome to Your Data Energy Newsletter! We’re excited to share the very first edition of our quarterly newsletter, your new go-to for the latest updates, helpful tips and news from Data Energy. Think of it as a little helping hand to keep you in the loop! If...
Discover the Help Centre – Support at Your Fingertips
Discover the Help Centre – Support at Your Fingertips We’re excited to introduce the new Help Centre, our a streamlined online resource designed to make managing your utilities simple, fast and stress-free. Whether you’re looking for quick answers or expert...
Latest News
5 Essential Energy Bill Checks You Should Be Making
Bill Validation – Why It’s Time to Stop Doing It Yourself You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite. Even the best-negotiated contract won’t protect you from billing errors -...
New Heat Network Rules Coming – What You Need to Know
New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...
Close The Gap: Your Route to Heat Network Compliance
Getting You Ready for Ofgem’s New Heat Network Rules: If you've been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and...
Useful Links
The Energy Ombudsman
The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...
CIBSE CP1 – Code of Practice
CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...
Building Safety Act
The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...
Energy Act 2023 Guidance
The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...
Heat Network (Metering and Billing) Regulations 2014
The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...
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