Resident's News
Stay informed and explore everything from resources and insights to company news, all in one place.
Featured:
Welcome to the Latest Edition of the Data Energy Resident Newsletter!
Hello!
We know energy updates and billing changes aren’t always the most thrilling topics, but stick with us!
Inside this Resident Newsletter
This edition is packed with useful stuff to help you stay informed, save money, and get the best out of your communal heating system.
From simple energy-saving tips to need-to-know industry updates (we’ve done the heavy lifting so you don’t have to). Here’s what’s new — and why it matters to you.
Resources
Introducing Single Sign-On for a Seamless Login Experience
Introducing Single Sign-On (SSO) - a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online. What is SSO? Single Sign-On (SSO) is a streamlined and secure login process...
Spring 2025: Your Resident Newsletter
Welcome to the Latest Edition of the Data Energy Resident Newsletter! We know energy updates and billing changes aren’t always the most thrilling topics, but stick with us! Inside This Resident Newsletter This edition is packed with useful stuff to help you stay...
New Heat Network Rules Coming – What You Need to Know
New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...
Latest News
Introducing Single Sign-On for a Seamless Login Experience
Introducing Single Sign-On (SSO) - a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online. What is SSO? Single Sign-On (SSO) is a streamlined and secure login process...
Energy Ombudsman: Register Now
Energy Ombudsman Registration – What Heat Suppliers Need to Know (From 1 April 2025) From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution. This change comes as part of...
5 Essential Energy Bill Checks You Should Be Making
Bill Validation – Why It’s Time to Stop Doing It Yourself You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite. Even the best-negotiated contract won’t protect you from billing errors -...
Useful Links
The Energy Ombudsman
The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...
CIBSE CP1 – Code of Practice
CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...
Building Safety Act
The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...
Energy Act 2023 Guidance
The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...
Heat Network (Metering and Billing) Regulations 2014
The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...
Our Trusted Clients
