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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

Resources

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Latest News

Government to crackdown on ‘greenwashing’

The government is going to review how energy suppliers market ‘green’ electricity tariffs, amid concerns some could be exaggerating their environmental credentials. The review, launched today, will explore the extent of ‘greenwashing’ in the retail energy sector, and...

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Ofgem’s Targeted Charging Review – Guidance

The Targeted Charging Review (TCR) was launched by energy regulator Ofgem in 2017, with the aim to reduce distortion across the energy network. In November 2019 Ofgem finalised a plan for how TCR changes will be implemented for electricity customers. This guide looks...

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Useful Links

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