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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

6 million customers switch electricity supplier in 2020

Latest figures published by Energy UK reveal that six million customers switched supplier in 2020, an average of 496,127 switches per month. Switching levels were down 6.5% on 2019, which was a record year with 6.4 million customers choosing to switch electricity...

All new builds to be ‘zero carbon ready’ by 2025

Last week, the government published draft regulations aimed to make all new homes ‘zero carbon ready’ by 2025. Launched as the Future Homes Standard in October 2019, the consultation proposed a ban on gas boilers in new builds from 2025, to be replaced by low-carbon...

Energy prices skyrocket as markets brace for sub-zero temperatures

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