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Welcome to our first Resident’s Newsletter
Hello!
We’re excited to share the very first edition of our quarterly newsletter, your new go-to for the latest updates, helpful tips and news from Data Energy.
If you’d like to be notified about future editions and our latest news and resources, simply subscribe above.
2024 Highlights – What We’ve Been Up To
It’s been a busy and productive year at Data Energy! We’ve been listening closely to your feedback and working hard to improve your experience, from launching new features to growing our customer care team. Here are a few highlights:
Resources
Introducing the Help Centre (Coming Soon)
Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience. Residents will...
The Energy Bills Discount Scheme
Following the launch of the Energy Bill Relief Scheme (EBRS) in October 2022, businesses have been left wondering what support, if any, will be available once the scheme ends on 31 March 2023. On 9 January 2023, it was confirmed that further support will be available...
Switching off the UK’s 3G Mobile Networks
With 3G networks having been around since 2003, most UK mobile providers have announced that they plan to gradually switch off their networks as early as 2023. If you already have newer mobile devices which use 4G or 5G, this is unlikely to affect you and only a quick...
Latest News
Chairman Completes Half Marathon for Charity
Recently, our very own Chairman, John Baker, took on the challenge of completing a half marathon for charity. His chosen cause was the David Nott Foundation, an organisation that plays a vital role in helping civilians caught in conflict zones. The Foundation,...
The EBDS scheme has ended… What happens next?
During the energy crisis, various schemes were introduced by the government to support businesses, charities and the public sector with their energy bills. We take a look back on previous schemes that supported heat network customers, and what happens next: ...
We are hosting a new TPI Heat Network Training Course!
As a Property Manager, the responsibilities you carry are vast and complex. From managing tenant relationships to ensuring that all aspects of the building run smoothly, your role is multifaceted. But when it comes to communal heating systems, hot water, and Combined...
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At Data Energy, we’re passionate about sharing our knowledge and insights on heat networks and their role in delivering low-carbon solutions across the UK. If you’re a journalist and would like to connect with us, feel free to reach out via marketing@trinergygroup.co.uk