Resident's News

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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

Resources

Your Home is Connected to a Heat Network

Your Home is Connected – Smarter Energy, Better Living Discover the future of energy with your home's heat network. Designed for efficiency, convenience, and sustainability, your heat network provides instant access to heat and hot water while supporting the UK's...

Top Tips for Reducing your Energy Bills

During these challenging times we all want to save money on our energy bills. Here are some handy energy-saving tips to help.1. Adjust your thermostat Try setting your thermostat to the lowest comfortable temperature. Studies show that turning your thermostat down by...

The EBDS scheme has ended… What happens next?

During the energy crisis, various schemes were introduced by the government to support businesses, charities and the public sector with their energy bills. We take a look back on previous schemes that supported heat network customers, and what happens next: ...

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Latest News

Trinergy Titans Take on the NOTB Footy Tournament

At Data Energy and DMG Delta, collaboration powers everything we do – whether we’re delivering expert support for your heat networks or teaming up for a day of friendly competition. Last week, we brought together colleagues from across both businesses to form the...

Mind the Gap: Our Journey Through the TPI Annual Seminar 2025

After months of planning, designing, building (and plenty of sweet-tasting), the TPI Annual Seminar 2025 has officially come to a close – and what a journey it was! This year was a record-breaking event for us at Data Energy and DMG Delta. From the moment the doors...

Introducing Single Sign-On for a Seamless Login Experience

Introducing Single Sign-On (SSO) - a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online. What is SSO? Single Sign-On (SSO) is a streamlined and secure login process...

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