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Resident's News

Stay informed and explore everything from resources and insights to company news, all in one place.

Featured:

Welcome to the Summer Edition of the Data Energy Resident Newsletter!

Hello!

We know energy updates and billing info aren’t top of anyone’s summer reading list – but trust us, this one’s worth a look.

Inside this Resident Newsletter:

We’ve pulled together quick tips, helpful tools and small changes that can make a big difference to your energy bills (without the faff). Plus, updates on new ways to get help when you need it – day or night.

Here’s what’s new – and how it makes life easier for you.

Resources

Introducing the Help Centre (Coming Soon)

Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience. Residents will...

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The Energy Bills Discount Scheme

Following the launch of the Energy Bill Relief Scheme (EBRS) in October 2022, businesses have been left wondering what support, if any, will be available once the scheme ends on 31 March 2023. On 9 January 2023, it was confirmed that further support will be available...

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Latest News

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing.  New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...

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Close The Gap: Your Route to Heat Network Compliance

Close The Gap: Your Route to Heat Network Compliance

Getting You Ready for Ofgem’s New Heat Network Rules:   If you've been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and...

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Useful Links

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