Resident's News

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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

EBRS pass-through requirements for heat networks

In September we wrote about the Energy Bill Relief Scheme (EBRS), a government package that will provide energy bill relief for non-domestic customers (including heat networks) this winter. Since our previous article, UK government passed the Energy Prices Act 2022,...

Data Energy becomes member of Ombudsman Energy Broker ADR Scheme

We are pleased to announce that Data Energy is now a member of the Ombudsman Services Energy Broker ADR Scheme, a new programme that will enable microbusinesses to resolve disputes with energy brokers via an independent body. Following a ‘Microbusiness Strategic...

Details of the Energy Bill Relief Scheme announced

Government has announced details of the Energy Bill Relief Scheme, a huge support package that will cut energy bills for UK businesses by around half their expected level this winter. The scheme will fix wholesale gas and electricity prices for six months, from 1...