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Welcome to the Summer Edition of the Data Energy Resident Newsletter!

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In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

Energy prices to increase for millions

Ofgem have announced the energy price cap will increase from April due to rising wholesale costs. The increase will see the cap return to pre-pandemic levels, with the typical energy customer likely to see their bill go up by £96 to £1,138 a year. The cap, which came...

Court convicts France for failure to address climate crisis in historic ruling

A Paris court has found the French state legally responsible for its failure to meet targets intended to reduce greenhouse gas emissions. Billed the “affair of the century”, the case was brought by four environmental groups after an online petition was signed by 2.3...

6 million customers switch electricity supplier in 2020

Latest figures published by Energy UK reveal that six million customers switched supplier in 2020, an average of 496,127 switches per month. Switching levels were down 6.5% on 2019, which was a record year with 6.4 million customers choosing to switch electricity...