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Welcome to the Summer Edition of the Data Energy Resident Newsletter!
Hello!
In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.
As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.
Resources
New Heat Network Rules Coming – What You Need to Know
New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...
Welcome to Your Data Energy Newsletter!
Hello and Welcome to Your Data Energy Newsletter! We’re excited to share the very first edition of our quarterly newsletter, your new go-to for the latest updates, helpful tips and news from Data Energy. Think of it as a little helping hand to keep you in the loop! If...
Discover the Help Centre – Support at Your Fingertips
Discover the Help Centre – Support at Your Fingertips We’re excited to introduce the new Help Centre, our a streamlined online resource designed to make managing your utilities simple, fast and stress-free. Whether you’re looking for quick answers or expert...
Latest News
Your Guide to Understanding VWART | Meet the Heat Network Heroes
The Heat Network Industry is Changing.With Ofgem regulations now underway and the Heat Network Technical Assurance Scheme (HNTAS) on the horizon, there's an increasing focus on proving that heat networks are not just delivering heat, but delivering it efficiently,...
TPI Annual Seminar 2026 Highlights: Heat Network Heroes Assemble
Not all heroes wear capes. As a proud Platinum Sponsor of this year's TPI Annual Seminar, we wanted to do something a little different. Some manage metering data. Some handle resident billing queries. Some keep plant rooms running. Some pull everything together across...
The Four Things Standing Between You and Heat Network Compliance
This article on heat network compliance is written by Katherine Baker, Business Operations Manager, Data Energy - and features in the AQD Spring 2026 issue from The Property Institute. Ofgem’s heat network framework is now live. And for property managers, the...
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