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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

Lord Ian Duncan appointed Minister for Climate Change

Previous Secretary for Northern Ireland, Lord Ian Duncan, has been appointed Parliamentary Under Secretary of State for Climate Change.Working with COP26 President and previous Energy and Clean Growth Minister Claire Perry, Lord Duncan will lead the Government on...

National Grid investigated over last Friday’s power cut

Business Secretary Andrea Leadsom has announced an investigation into Friday’s power cut that left a million homes in the dark and caused disruption to train lines, hospitals and airports.Chaos hit after two power plants (one gas and one wind farm) failed minutes...

Ofgem lowers price cap due to falling wholesale costs

Energy prices are due to fall for millions of customers this autumn, as Ofgem announces the price cap is to be lowered due to falling wholesale energy costs.The price cap, that came into force in January this year, was introduced to protect 11 million UK households...