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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

April breaks electricity switching record

Last month 668,371 electricity customers switched supplier, a 34% increase on April 2018 and the highest number of switches ever recorded.Latest figures bring the total number of switches to over two million to date this year, an increase of 18% in comparison to the...

Britain goes coal-free for a week

The UK has gone an entire week without using coal to operate the national electricity system, setting a new record.National Grid confirmed that on the 1st May, the final coal generator came off the system, meaning Britain has reached over 168 hours coal-free.In a...

Client Satisfaction Survey 2019

We've always worked closely with our clients to provide the complete energy solution - It's what we've been doing for 27 years, and with great results.Last week we issued our annual Client Satisfaction Survey, promising to utilise the results in order to improve our...