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Welcome to the Summer Edition of the Data Energy Resident Newsletter!
Hello!
In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.
As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.
Resources
We’re Gold Sponsors at TPI (IRPM) Annual Seminar May 16th
Data Energy are delighted to be Gold sponsors of The Property Institute's, formally the IRPM, annual seminar on May 16th, kicking off at 8.30am. This is one of the industry’s leading events of the year and boasts a great line up of speakers. The Property Institute has...
Introducing the Help Centre (Coming Soon)
Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience. Residents will...
The Energy Bills Discount Scheme
Following the launch of the Energy Bill Relief Scheme (EBRS) in October 2022, businesses have been left wondering what support, if any, will be available once the scheme ends on 31 March 2023. On 9 January 2023, it was confirmed that further support will be available...
Latest News
What Market-Wide Half-Hourly Settlement (MHHS) Means for You
What’s changing and why it matters Ofgem is introducing Market-Wide Half-Hourly Settlement (MHHS) - a major reform of the UK electricity market that will change how all energy use is measured and billed. Today, only large commercial sites are settled using half-hourly...
Reflections from the UKDEA Heat Network Compliance Expo
Reflections from the UKDEA Heat Network Compliance Expo We recently joined the UKDEA Heat Network Compliance Expo – a focused event bringing together housing providers, ESCOs and technical teams across the sector. With regulation on the way and authorisation just...
Trinergy Titans Take on the NOTB Footy Tournament
At Data Energy and DMG Delta, collaboration powers everything we do – whether we’re delivering expert support for your heat networks or teaming up for a day of friendly competition. Last week, we brought together colleagues from across both businesses to form the...
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