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Welcome to the Summer Edition of the Data Energy Resident Newsletter!

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In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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Latest News

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...

Close The Gap: Your Route to Heat Network Compliance

Getting You Ready for Ofgem’s New Heat Network Rules: If you've been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and...

Your Data is Safe: We’re Cyber Essentials Plus Certified

Could your property management business survive a cyberattack? Last year, German property management giant DGIM, part of DZ-Bank Group, fell victim to a hack that compromised sensitive customer data. The reputational and financial cost of such breaches is a stark...