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Introducing Single Sign-On for a Seamless Login Experience

Introducing Single Sign-On for a Seamless Login Experience

Introducing Single Sign-On (SSO) – a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online.   What is SSO? Single Sign-On (SSO) is a streamlined and secure login...
Energy Ombudsman: Register Now

Energy Ombudsman: Register Now

Energy Ombudsman Registration – What Heat Suppliers Need to Know (From 1 April 2025)   From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution. This change comes as part of...
5 Essential Energy Bill Checks You Should Be Making

5 Essential Energy Bill Checks You Should Be Making

Bill Validation – Why It’s Time to Stop Doing It Yourself You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite. Even the best-negotiated contract won’t protect you from billing errors...
New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing.  New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...
Close The Gap: Your Route to Heat Network Compliance

Close The Gap: Your Route to Heat Network Compliance

Getting You Ready for Ofgem’s New Heat Network Rules:   If you’ve been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars...
We’re back for another webinar training session with TPI

We’re back for another webinar training session with TPI

Register We’re back for another webinar training session with The Property Institute! Heat Networks, Net Zero, Regulation and Management of Communal Heating in Apartment Blocks (TC68) Feeling overwhelmed by heat network regulations? We get it – navigating the Energy...