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GET AHEAD

Your Route to Heat Network Compliance

Everything you need to understand where you are and what to do next.

Your Route to Compliance brings our guidance together in one place so you can navigate this with clarity.

Start with Mind the Gap to understand your position and key focus areas, and then explore practical reference guides – including the Playbook and The 25 Authorisation Conditions – to help you take the next steps with confidence.

Accessible at every stage, this route helps you stay informed and proactive, without the overwhelm.

Heat networks are now regulated.
That changes everything.

Ofgem regulation is here. The question now isn’t about what the regulations say – it’s whether the right processes, responsibilities and evidence are in place across every heat network you manage.

The Final Countdown Pocket Guide shows you what to prioritise now, where the biggest operational risks sit and the questions you should be asking of your teams and providers.

Ofgem heat network regulation under the Energy Act 2023.

THE FINAL COUNTDOWN

January 2027 shouldn’t be your starting line.

The Authorisation Conditions are already in force. Compliance data is already being generated. And the January 2027 registration deadline is getting closer.

 

The biggest risk isn’t that nothing is happening. It’s assuming something is happening without knowing who’s responsible, how it’s being delivered or where the evidence sits.

The Final Countdown helps you focus on what matters most first.

Rather than treating every requirement as equally urgent, we’ve organised the guide around operational risk – helping you focus your time where it can have the greatest impact.

ACCESS IT NOW

Your Essential Heat Network Regulation Guide

The most up-to-date, practical guide to managing heat network compliance.

Your go-to reference for understanding how heat networks work and what compliance means in practice.

It covers the key topics property managers deal with – from metering and billing to performance, resident outcomes and what Ofgem expects – all in clear, practical language.

Designed to be returned to whenever you need it, the Playbook gives you confidence you’re working from the latest guidance, without the jargon.

Featured Story:

d-Analysed

d-Analysed is our new series of no-nonsense insights from Daniel Davies, Technical Project Consultant. Each article tackles the real-world challenges of managing heat networks – from compliance and metering to billing and resident communication.

Clear, practical guidance – no fluff, no complexity. Just the facts you need to stay compliant, stay in control, and make confident, informed decisions.

 

Latest News

The Final Countdown: Ready on Paper. Ready in Practice?

The Final Countdown: Ready on Paper. Ready in Practice?

This article on heat network compliance is written by Katherine Baker, Business Operations Manager, Data Energy - and features in the AQD Autumn 2026 issue from The Property Institute. Two years ago I wrote an article for AQD called 'Mind the Gap'. Back then, much of...

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Electricity VAT is Changing | What you Need to Know

Electricity VAT is Changing | What you Need to Know

Electricity VAT is changing from 1st October 2026. From 1st October 2026 to 31st March 2027, qualifying residential electricity supplies that are currently charged at 5% VAT will temporarily move to 0% VAT.What does this mean for you?If you manage residential...

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Stay Ahead:

Sign Up and Stay Ahead with Expert Guidance for Property Managers

Regular updates, insights and exclusive access to our industry events:

  • Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
  • Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
  • Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.

Resources

Resources: Total Heat and Energy Management

Resources: Total Heat and Energy Management

Looking for a Total Heat and Energy Management Provider?   Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents. Together, we now offer a complete solution for your heat...

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Useful Links

The Energy Ombudsman

The Energy Ombudsman

The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...

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CIBSE CP1 – Code of Practice

CIBSE CP1 – Code of Practice

CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...

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Building Safety Act

Building Safety Act

The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...

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Energy Act 2023 Guidance

Energy Act 2023 Guidance

The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...

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Heat Network (Metering and Billing) Regulations 2014

Heat Network (Metering and Billing) Regulations 2014

The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...

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