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Your Home is Connected – Smarter Energy, Better Living

Discover the future of energy with your home’s heat network.

Designed for efficiency, convenience, and sustainability, your heat network provides instant access to heat and hot water while supporting the UK’s journey to net zero. But how does it all work, and what can you expect as a resident? Here’s everything you need to know.

 

What is a Heat Network?

A heat network is an innovative, low-carbon system that delivers heat and hot water to multiple apartments from a central energy hub. No need for individual boilers—your Heat Interface Unit (HIU) seamlessly supplies your home with heat through a smart, metered system.

 

Why Choose a Heat Network?

Heat networks aren’t just about convenience; they’re about creating a sustainable future. These systems lower carbon emissions, streamline heating for large buildings, and offer financial and environmental benefits.

 

How Will You Be Charged?

Your energy usage is metered for transparency and fairness. Charges include:

  • Standing Charge: Covers the fixed costs of running the network.
  • Variable Charge: Based on the heat and hot water you consume.
  • Admin Charge: For metering and billing services.

Manage Your Energy Anytime

Stay in control with Data Energy’s Customer Portal. Pay bills, provide meter readings, or explore energy-saving tips—all in one place. Prepayment meter? Top up online, by phone, or at PayPoint locations, effortlessly!

 

Need Help?

Our dedicated customer support team is always here to assist. For questions about your system or billing, visit dataenergy.co.uk/residents or call 01279 810 119.

Switching to a heat network isn’t just an upgrade in technology—it’s an upgrade for a greener, smarter lifestyle. Learn more and explore our resources today!

 

Data Energy

Seamless solutions for metering, billing, energy procurement, and data collection, delivering better services to your residents