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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

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New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing. New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...

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Latest News

Data, Dialogue and Doing It Properly

This article, Data, Dialogue and Doing it Properly, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies. No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep...

The Heat Network Compliance Companion Playbook

This article, The Heat Network Compliance Companion Playbook, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies. No fluff. No jargon. Just what you need to know to stay compliant, stay in control and...

Introducing The Download – a quick, practical read for the year ahead

Introducing The Download As we head into a new year, we want to start by saying a genuine thank you. Thank you for the conversations, the honest questions, the challenges, and the reality checks throughout 2025. They’ve shaped what we’ve built, how we’ve supported...

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