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Welcome to the Winter Edition of the Data Energy Resident Newsletter!

Hello!

This newsletter brings together practical advice, important updates and a look ahead to what’s coming next.

Inside this Resident Newsletter:

You’ll find information on winter comfort tips, answers to common questions, upcoming changes to heat network regulations, and how we’re continuing to improve the way we support you.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

The EBDS scheme has ended… What happens next?

During the energy crisis, various schemes were introduced by the government to support businesses, charities and the public sector with their energy bills. We take a look back on previous schemes that supported heat network customers, and what happens next: ...

We’re Gold Sponsors at TPI (IRPM) Annual Seminar May 16th

Data Energy are delighted to be Gold sponsors of The Property Institute's, formally the IRPM, annual seminar on May 16th, kicking off at 8.30am. This is one of the industry’s leading events of the year and boasts a great line up of speakers. The Property Institute has...

Introducing the Help Centre (Coming Soon)

Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience. Residents will...

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Latest News

Reflections from the UKDEA Heat Network Compliance Expo

Reflections from the UKDEA Heat Network Compliance Expo We recently joined the UKDEA Heat Network Compliance Expo – a focused event bringing together housing providers, ESCOs and technical teams across the sector. With regulation on the way and authorisation just...

Trinergy Titans Take on the NOTB Footy Tournament

At Data Energy and DMG Delta, collaboration powers everything we do – whether we’re delivering expert support for your heat networks or teaming up for a day of friendly competition. Last week, we brought together colleagues from across both businesses to form the...

Mind the Gap: Our Journey Through the TPI Annual Seminar 2025

After months of planning, designing, building (and plenty of sweet-tasting), the TPI Annual Seminar 2025 has officially come to a close – and what a journey it was! This year was a record-breaking event for us at Data Energy and DMG Delta. From the moment the doors...

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