Stay informed and explore everything from resources and insights to company news, all in one place.

Featured:

Welcome to the Summer Edition of the Data Energy Resident Newsletter!

Hello!

In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.

As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.

Resources

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Latest News

Ofgem announces 12-month back-billing limit

Ofgem announces 12-month back-billing limit UK energy watchdog Ofgem have announced a ban on energy providers back-billing customers for energy used over a year ago. Unless a customer has purposely prevented their meter from being read, energy suppliers will no longer...

The Heat Network (Metering & Billing) Regulations 2014

The Heat Network (Metering & Billing) Regulations 2014 Under the Heat Network (Metering and Billing) Regulations 2014, Landlords, Developers and Managing Agents that provide heat to residents through a District Heating System are legally seen as the Heat Supplier....

New Development? Create the Ideal Heat Network

New Development? Create the Ideal Heat Network Heat Networks are complex to design and run and come with a raft of legal administrative duties. Especially since the advent of the Heat Network (Metering and Billing) Regulations. With existing buildings, Heat Networks...