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Welcome to the Summer Edition of the Data Energy Resident Newsletter!
Hello!
In this edition of your resident newsletter, you’ll find helpful service updates, useful account information, simple energy-saving tips and answers to some of the questions we’re asked most often.
As always, our aim is to keep things clear, fair and easy to understand. If you have questions at any point, our Customer Care team is here to help.
Resources
Switching off the UK’s 3G Mobile Networks
With 3G networks having been around since 2003, most UK mobile providers have announced that they plan to gradually switch off their networks as early as 2023. If you already have newer mobile devices which use 4G or 5G, this is unlikely to affect you and only a quick...
Data Energy wins Proptech Solution of the Year
We are delighted to announce that Data Energy won Proptech Solution of the Year at the ARMA Ace Awards! Hosted by The Association of Residential Managing Agents (ARMA) at Old Billingsgate on Friday 17th June, the awards celebrated excellence and exceptional...
Data Energy wins Best Sustainability Innovation
We’re delighted to have won Best Sustainability Innovation at the Housing Digital Innovation Awards 2022. Held at Edgbaston Cricket Ground on the 10th February, the awards celebrated the dedication, talent, and unrelenting drive of those striving to make UK housing a...
Latest News
Mind the Gap: Our Journey Through the TPI Annual Seminar 2025
After months of planning, designing, building (and plenty of sweet-tasting), the TPI Annual Seminar 2025 has officially come to a close – and what a journey it was! This year was a record-breaking event for us at Data Energy and DMG Delta. From the moment the doors...
Introducing Single Sign-On for a Seamless Login Experience
Introducing Single Sign-On (SSO) - a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online. What is SSO? Single Sign-On (SSO) is a streamlined and secure login process...
Energy Ombudsman: Register Now
Energy Ombudsman Registration – What Heat Suppliers Need to Know (From 1 April 2025) From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution. This change comes as part of...
Useful Links
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