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5.8 million UK customers switched their energy provider last year, a 6% increase on 2017.

Approximately 1.7 million customers moved away from the “Big Six” to small or mid-tier suppliers, with 100,000 switches taking place in December alone, making up 21% of switches for the month.

“It is positive to see such high levels of energy switching – particularly when compared to other sectors – with one in five customers switching supplier in 2018. My hope remains that, with the recent introduction of the price cap, we don’t see this element of competition undermined and switching levels fall, as is predicted in Ofgem’s impact assessment.


“With winter in full swing, I urge everyone to get in touch with their supplier or have a look online to make sure they are on the best energy tariff for them, whether that be on price, service or green considerations. More importantly, as the temperatures fall, consumers should ensure their house is energy efficient – for example checking that it is well insulated – which is the best way to keep energy bills down in the long run.”

Lawrence Slade, Chief Executive, Energy UK

For more information and advice, contact one of our Energy Managers today on 01279 810120.