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Insights Hub

Stay informed and explore everything from technical insights to company news, all in one place.

Featured Story:

d-Analysed

d-Analysed is our new series of no-nonsense insights from Daniel Davies, Technical Project Consultant. Each article tackles the real-world challenges of managing heat networks – from compliance and metering to billing and resident communication.

Clear, practical guidance – no fluff, no complexity. Just the facts you need to stay compliant, stay in control, and make confident, informed decisions.

Your Route to Heat Network Compliance

With Ofgem set to take on the regulatory role for heat networks, it’s more important than ever to ensure your network is compliant and future-ready.

Our Route to Compliance guides help you take practical steps now, with expert insights tailored to each stage of the journey.

Mind the Gap: Part 1

A closer look at the key gaps in metering, billing, and data – and what they mean for your compliance journey.

Mind the Gap: Part 2

Explore what’s required under new and future regulation, and how to plan for long-term compliance with confidence.

Latest News

Your Energy and Heat Network Update – Summer 2025

Your Energy and Heat Network Update – Summer 2025

This article, is part of our quarterly Energy and Heat Network Update series. Every quarter, we share what matters for property managers, managing agents and developers – from regulatory changes to expert insight and industry events. Here’s what’s new, and what to...

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Reflections from the UKDEA Heat Network Compliance Expo

Reflections from the UKDEA Heat Network Compliance Expo

Reflections from the UKDEA Heat Network Compliance Expo We recently joined the UKDEA Heat Network Compliance Expo – a focused event bringing together housing providers, ESCOs and technical teams across the sector. With regulation on the way and authorisation just...

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Why Is a Scheme Like HNTAS Even Needed?

Why Is a Scheme Like HNTAS Even Needed?

This article, Why Is a Scheme Like HNTAS Even Needed?, is part of a series of technical insights from our in-house expert and Technical Project Consultant, Daniel Davies. No fluff. No jargon. Just what you need to know to stay compliant, stay in control and keep...

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Stay Ahead:

Sign Up and Stay Ahead with Expert Guidance for Property Managers

Regular updates, insights and exclusive access to our industry events:

  • Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
  • Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
  • Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.

Resources

Resources: Total Heat and Energy Management

Resources: Total Heat and Energy Management

Looking for a Total Heat and Energy Management Provider?   Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents. Together, we now offer a complete solution for your heat...

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Useful Links

The Energy Ombudsman

The Energy Ombudsman

The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...

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CIBSE CP1 – Code of Practice

CIBSE CP1 – Code of Practice

CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...

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Building Safety Act

Building Safety Act

The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...

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Energy Act 2023 Guidance

Energy Act 2023 Guidance

The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...

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Heat Network (Metering and Billing) Regulations 2014

Heat Network (Metering and Billing) Regulations 2014

The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...

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