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Insights Hub

Stay informed and explore everything from technical insights to company news, all in one place.

Featured Story:

Close the Gap: Your Route to Heat Network Compliance

If you’ve been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and consultations over 2 years, it can be hard to understand the expected outcomes.

Change is tough, and being on the receiving end is even tougher. You’re not alone, many stakeholders still don’t know what’s required – or how to prepare, but we’ve put together the best practice starting points. We recommend you complete a self-assessment, so you’re well positioned for what comes next.

 

Resources

Resources: Total Heat and Energy Management

Resources: Total Heat and Energy Management

Looking for a Total Heat and Energy Management Provider?   Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents. Together, we now offer a complete solution for your heat...

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Latest News

5 Essential Energy Bill Checks You Should Be Making

5 Essential Energy Bill Checks You Should Be Making

Bill Validation – Why It’s Time to Stop Doing It Yourself You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite. Even the best-negotiated contract won’t protect you from billing errors -...

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New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing.  New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...

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Close The Gap: Your Route to Heat Network Compliance

Close The Gap: Your Route to Heat Network Compliance

Getting You Ready for Ofgem’s New Heat Network Rules:   If you've been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and...

read more

Useful Links

The Energy Ombudsman

The Energy Ombudsman

The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...

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CIBSE CP1 – Code of Practice

CIBSE CP1 – Code of Practice

CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...

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Building Safety Act

Building Safety Act

The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...

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Energy Act 2023 Guidance

Energy Act 2023 Guidance

The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...

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Heat Network (Metering and Billing) Regulations 2014

Heat Network (Metering and Billing) Regulations 2014

The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...

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