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Britain approaches coal-free fortnight

May 31, 2019

Britain is set to break yet another coal-free record, as we approach the first coal-free fortnight since the Industrial Revolution.This milestone exceeds the previous record set earlier this month, when Britain went an entire week without using coal to operate the...

April breaks electricity switching record

May 20, 2019

Last month 668,371 electricity customers switched supplier, a 34% increase on April 2018 and the highest number of switches ever recorded.Latest figures bring the total number of switches to over two million to date this year, an increase of 18% in comparison to the...

Britain goes coal-free for a week

May 9, 2019

The UK has gone an entire week without using coal to operate the national electricity system, setting a new record.National Grid confirmed that on the 1st May, the final coal generator came off the system, meaning Britain has reached over 168 hours coal-free.In a...

Client Satisfaction Survey 2019

Apr 30, 2019

We’ve always worked closely with our clients to provide the complete energy solution – It’s what we’ve been doing for 27 years, and with great results.Last week we issued our annual Client Satisfaction Survey, promising to utilise the results...

Britain breaks coal-free power record

Apr 23, 2019

Britain broke its record for the longest continuous period without using coal over the Easter weekend, National Grid have confirmed.The period exceeded 90 hours before ending on Monday, breaking last year’s record of 76 hours 10 minutes, and becoming the longest...

Switching becomes the second largest cause of energy complaints

Apr 18, 2019

Switching energy supplier has risen to second place, just behind billing issues, as one of the most common causes of energy complaints.New figures suggest that switching issues were responsible for 1.7 complaints per 100,000 customers to the Ombudsman in the last...