This article, is part of our quarterly Energy and Heat Network Update series. Every quarter, we share what matters for property managers, managing agents and developers – from regulatory changes to expert insight and industry events.
Here’s what’s new, and what to keep on your radar.
Payment Plans Are on the Way
From 21 July 2025, we’ll be rolling out payment plans to help residents spread their annual energy charges more evenly across the year.
It’s a simple step to offer more flexibility – part of wider efforts across the sector to support residents with rising costs.
We’ve made the process as straightforward as possible. But if you’d prefer not to include payment plans at one or more of your sites – or you’d like to handle things differently – just let us know by 18 July 2025.
The Energy Management Masterclass – Now On-Demand
Couldn’t make the live session? You can now catch up in your own time.
This short masterclass covers everything from billing issues and HH supplies to metering and heat tariffs – built specifically for property managers.
It also includes a free downloadable toolkit and checklist to help you reduce admin and recover costs.
d-Analysed: Clear Thinking on Energy
Our new insight hub, d-Analysed, is designed to cut through the noise. Daniel unpacked everything from billing accuracy to heat network regulation.
New This Month:
Why Is a Scheme Like HNTAS Even Needed?
Breaking down what Heat Network Technical Assessment Scheme means for compliance and efficiency.
Mastering Energy Procurement
A guide to avoiding hidden costs and finding the right support.
Recent Feedback
At Royal Mint Gardens, we were brought in to support the letting agent with a metering issue that had been causing resident concern. Our team provided clear consumption data, recalculated charges where needed, and helped bring clarity and reassurance to a complex situation.
“We were kept well-informed every step of the way, giving us complete peace of mind.”
– Tracey Tasker, Department Manager, Benham & Reeves
UKDEA Heat Network Expo
Reflections from the Day
We joined the UKDEA’s Heat Network Compliance Expo, where the industry came together to share ideas and prepare for regulation.
Here’s what our Business Operations Manager, Katherine Baker, had to say:
“There was real energy in the room – not just about the challenges ahead, but the opportunity to improve how heat networks work across the UK…”
TPI Annual Seminar
Watch the Highlights
This year’s TPI Seminar was our biggest yet – and it didn’t disappoint. From our buzzing, transport-inspired stand to the conversations around 2026 compliance and future-ready buildings, it was a brilliant day of ideas, connection and momentum.
We’ve put together a short recap of key ideas and takeaways from the day.
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