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Stay informed and explore everything from technical insights to company news – all in one place.

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Your Route to Heat Network Compliance

Everything you need to understand where you are and what to do next.

Your Route to Compliance brings our guidance together in one place so you can navigate this with clarity.

Start with Mind the Gap to understand your position and key focus areas, and then explore practical reference guides – including the Playbook and The 25 Authorisation Conditions – to help you take the next steps with confidence.

Accessible at every stage, this route helps you stay informed and proactive, without the overwhelm.

JUST UPDATED

Your Essential Heat Network Regulation Guide

The most up-to-date, practical guide to managing heat network compliance.

Your go-to reference for understanding how heat networks work and what compliance means in practice.

It covers the key topics property managers deal with – from metering and billing to performance, resident outcomes and what Ofgem expects – all in clear, practical language.

Designed to be returned to whenever you need it, the Playbook gives you confidence you’re working from the latest guidance, without the jargon.

Featured Story:

d-Analysed

d-Analysed is our new series of no-nonsense insights from Daniel Davies, Technical Project Consultant. Each article tackles the real-world challenges of managing heat networks – from compliance and metering to billing and resident communication.

Clear, practical guidance – no fluff, no complexity. Just the facts you need to stay compliant, stay in control, and make confident, informed decisions.

Latest News

Energy Ombudsman: Register Now

Energy Ombudsman: Register Now

Energy Ombudsman Registration – What Heat Suppliers Need to Know (From 1 April 2025)   From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution. This change comes as part of...

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5 Essential Energy Bill Checks You Should Be Making

5 Essential Energy Bill Checks You Should Be Making

Bill Validation – Why It’s Time to Stop Doing It Yourself You’ve negotiated the best energy deal for your building, the contract’s in place and your supplier seems solid. Job done? Not quite. Even the best-negotiated contract won’t protect you from billing errors -...

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New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules Coming – What You Need to Know

New Heat Network Rules: What You Need to Know You may have heard that the way heat networks operate is changing.  New Ofgem regulations will ensure fairer pricing, clearer billing and improved service standards for residents. Here’s what you need to know and how these...

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  • Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
  • Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
  • Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.

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