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Insights Hub

Stay informed and explore everything from technical insights to company news, all in one place.

Featured Story:

d-Analysed

d-Analysed is our new series of no-nonsense insights from Daniel Davies, Technical Project Consultant. Each article tackles the real-world challenges of managing heat networks – from compliance and metering to billing and resident communication.

Clear, practical guidance – no fluff, no complexity. Just the facts you need to stay compliant, stay in control, and make confident, informed decisions.

Your Route to Heat Network Compliance

With Ofgem set to take on the regulatory role for heat networks, it’s more important than ever to ensure your network is compliant and future-ready.

Our Route to Compliance guides help you take practical steps now, with expert insights tailored to each stage of the journey.

Mind the Gap: Part 1

A closer look at the key gaps in metering, billing, and data – and what they mean for your compliance journey.

Mind the Gap: Part 2

Explore what’s required under new and future regulation, and how to plan for long-term compliance with confidence.

Latest News

Introducing the Help Centre (Coming Soon)

Launching on 15.04.2024, The Help Centre is our new and improved system for helping residents we bill under our metering and billing service. It replaces our former Self Service and FAQs, combining both elements for a more polished customer experience. Residents will...

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We’re at the Oxford Weekender!

We are delighted to confirm we’re exhibiting at the Oxford weekender conference this year, in partnership with Property Management Legal Services. The event allows property managers the opportunity to expand their skills and knowledge, with leading industry...

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Christmas Opening Times 2023

    Christmas Opening Times for 2023 Our office will be open as usual over the festive period   Friday 22nd December | 08:30 - 17:00 Saturday 23rd December | Closed Sunday 24th December | Closed Monday 25th December | Closed Tuesday 26th December | Closed...

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The Energy Bills Discount Scheme

Following the launch of the Energy Bill Relief Scheme (EBRS) in October 2022, businesses have been left wondering what support, if any, will be available once the scheme ends on 31 March 2023. On 9 January 2023, it was confirmed that further support will be available...

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Switching off the UK’s 3G Mobile Networks

With 3G networks having been around since 2003, most UK mobile providers have announced that they plan to gradually switch off their networks as early as 2023. If you already have newer mobile devices which use 4G or 5G, this is unlikely to affect you and only a quick...

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Christmas Opening Times 2022

Christmas Opening Times Our office will be open as usual over the festive period   Saturday 24th December |Closed Sunday 25th December | Closed Monday 26th December | Closed Tuesday 27th December | Closed Wednesday 28th December |8:30am - 5:00pm Thursday 29th...

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Sign Up and Stay Ahead with Expert Guidance for Property Managers

Regular updates, insights and exclusive access to our industry events:

  • Straightforward guidance and expert insights on the latest heat network regulations and what the changes mean for property managers.
  • Exclusive access to resources and events. Be the first to access our podcasts, webinars, checklists, useful links, resources and downloadable guides.
  • Practical tools to help you stay compliant and confident, including regular reminders of the tasks you need to tackle to stay on track.

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