Getting You Ready for Ofgem’s New Heat Network Rules:
If you’ve been following the Ofgem takeover story so far, you might be feeling even more confused than before. With 23 authorisation conditions proposed under the new regulations and various webinars and consultations over 2 years, it can be hard to understand the expected outcomes.
Change is tough, and being on the receiving end is even tougher. You’re not alone, many stakeholders still don’t know what’s required – or how to prepare, but we’ve put together the best practice starting points.
We’ve also created a detailed self-assessment checklist, to help you identify gaps and prepare for Ofgem’s new rules. It covers everything from metering and billing to performance monitoring and customer protections so you can confidently prepare for the new regulations. It breaks down what you need to check, where gaps might be and what actions to take to stay compliant.
Key Areas Covered in the Checklist:
•  Metering and Data Collection: assessing the installation and functionality of meters and data recording systems.
•  Tariff Setting and Billing: ensuring tariffs are fair, transparent, and reflective of actual costs.
•  Maintenance and Performance: establishing protocols for regular maintenance and performance audits.
•  Consumer Protection Measures: implementing systems to safeguard consumer interests and support vulnerable residents.
Taking a proactive approach now will help mitigate risks, avoid costly penalties and ensure seamless operations in an increasingly regulated market. Many of the next steps are straightforward wins, and in some cases, your billing or maintenance provider may already be covering key requirements. Compliance isn’t something to put off – it’s here to stay – but you may find that achieving it is far simpler than you initially expected.
Download Part 2 of our E-Guide and get access to your self-assessment questionnaire.
We understand how complex and time-consuming it can be to sift through all the regulatory information, so we’re here to make it easier for you. We’ll regularly analyse the latest updates and provide simplified, actionable insights through podcasts, webinars, articles and guides.
Our goal is to give property managers the clarity and confidence they need to focus on their day-to-day responsibilities, knowing they have an expert guide by their side every step of the way.
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