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Mapping Your Route to Compliance

Getting You Ready for Ofgem’s New Heat Network Rules

Stay Informed

Compliance isn’t just about meeting standards – it’s about staying informed and proactive. Explore our growing library of resources designed to keep you updated, including:

Expert Webinars

Hear from industry leaders about the latest regulatory updates.

Downloadable Checklists

Our Checklists make sure you don’t miss any critical steps.

Insights and Articles

Stay updated with the latest news and commentary.

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The Heat Network Compliance Companion Playbook

Access your free, interactive, definitive guide to heat networks, Ofgem and the regulatory journey ahead.

From billing and metering strategy to handovers, authorisation, maintenance and resident communications – every part of the route is mapped out.

At its core, compliance comes down to four simple actions: Meter it. Bill it. Maintain it. Manage it. Sorted.

And this Playbook shows you exactly how.

GET EARLY ACCESS

The 25 Authorisation Conditions

A clear, practical summary of Ofgem’s Heat Network Market Framework Regulations – all in one place.

Distilled from hundreds of pages of regulatory material, this guide brings together the 25 authorisation conditions every heat network needs to understand, in a single, usable reference.

It explains what each condition means in practice, why it matters, and what operators and property managers need to do to stay compliant – without the legal jargon.

Whether you’re preparing for authorisation or sense-checking where you stand, this guide gives you a straightforward route through the requirements.

Access it now, or for broader support on heat network compliance, read The Heat Network Compliance Companion Playbook, which includes a dedicated chapter on the 25 Authorisation Conditions, here.

Part 2: Close the Gap

Getting You Ready for Ofgem’s New Heat Network Rules

Part 2 of our e-Guide, this guide builds on the foundations set in Mind the Gap, offering a detailed self-assessment checklist, expert tips and best practices to ensure you’re fully prepared for the upcoming regulations.

 

Part 1: Mind the Gap
How to Get on Track for Compliance

Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.

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Is Your Heat Network Compliance-Ready?

Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.

Download the Self-Assessment Questionnaire.

Upcoming Heat Network Regulations: What They Mean for You.

Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.

Learn how to stay compliant and prepare for the changes.

From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.

As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.

With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!

These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.

Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.

Resources

Latest News

Introducing Single Sign-On for a Seamless Login Experience

Introducing Single Sign-On for a Seamless Login Experience

Introducing Single Sign-On (SSO) - a simpler, faster way to access your account From 12th May 2025, we’ve made it easier for you to manage your utility account and get support online.   What is SSO? Single Sign-On (SSO) is a streamlined and secure login process...

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Energy Ombudsman: Register Now

Energy Ombudsman: Register Now

Energy Ombudsman Registration – What Heat Suppliers Need to Know (From 1 April 2025)   From 1 April 2025, all heat network consumers will have the right to refer complaints to the Energy Ombudsman for alternative dispute resolution. This change comes as part of...

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