Mapping Your Route to Compliance
Getting You Ready for Ofgem’s New Heat Network Rules
Stay Informed
Compliance isn’t just about meeting standards – it’s about staying informed and proactive. Explore our growing library of resources designed to keep you updated, including:
Expert Webinars
Hear from industry leaders about the latest regulatory updates.
Downloadable Checklists
Our Checklists make sure you don’t miss any critical steps.
Insights and Articles
Stay updated with the latest news and commentary.
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The Heat Network Compliance Companion Playbook
Access your free, interactive, definitive guide to heat networks, Ofgem and the regulatory journey ahead.
From billing and metering strategy to handovers, authorisation, maintenance and resident communications – every part of the route is mapped out.
At its core, compliance comes down to four simple actions: Meter it. Bill it. Maintain it. Manage it. Sorted.
And this Playbook shows you exactly how.
GET EARLY ACCESS
The 25 Authorisation Conditions
A clear, practical summary of Ofgem’s Heat Network Market Framework Regulations – all in one place.
Distilled from hundreds of pages of regulatory material, this guide brings together the 25 authorisation conditions every heat network needs to understand, in a single, usable reference.
It explains what each condition means in practice, why it matters, and what operators and property managers need to do to stay compliant – without the legal jargon.
Whether you’re preparing for authorisation or sense-checking where you stand, this guide gives you a straightforward route through the requirements.
Access it now, or for broader support on heat network compliance, read The Heat Network Compliance Companion Playbook, which includes a dedicated chapter on the 25 Authorisation Conditions, here.
Part 2: Close the Gap
Getting You Ready for Ofgem’s New Heat Network Rules
Part 2 of our e-Guide, this guide builds on the foundations set in Mind the Gap, offering a detailed self-assessment checklist, expert tips and best practices to ensure you’re fully prepared for the upcoming regulations.
Part 1: Mind the Gap
How to Get on Track for Compliance
Discover the key challenges in meeting Ofgem’s new standards and learn how to bridge the compliance gap. This guide will help you understand your responsibilities and map out your journey to compliance with practical insights and actionable steps.
Is Your Heat Network Compliance-Ready?
Ensure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.
Download the Self-Assessment Questionnaire.
Upcoming Heat Network Regulations: What They Mean for You.
Read our recent article to understand the upcoming heat network regulations and their impact on property managers and operators. With the consultation now closed, the new rules aim to enhance consumer protection, ensure fair pricing, and maintain high operational standards.
Learn how to stay compliant and prepare for the changes.
From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.
As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.
With the BSA tightening compliance, stakeholders are watching. If Your Maintenance Provider isn’t doing these checks… you’re at risk!
These 10 critical heating maintenance checks protect your residents, your compliance, and your reputation.
Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.
Resources
Resources: Total Heat and Energy Management
Looking for a Total Heat and Energy Management Provider? Our partner company, DMG Delta is a leading provider of heat network maintenance, engineering and support services for you and your residents. Together, we now offer a complete solution for your heat...
Resources: Get Ofgem Compliant
Get Ofgem Compliant Preparing your heat networks for the new regulationsData Energy
Resources: Partnering with You
Partnering with You Discover our range of energy services - download our brochure.Data Energy
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Useful Links
The Energy Ombudsman
The Energy Ombudsman is a free, independent UK service that resolves disputes between energy companies and customers. It handles complaints about billing, service, and supply issues, providing impartial mediation. It can require companies to fix problems, apologize,...
CIBSE CP1 – Code of Practice
CIBSE CP1 (2020) provides guidance on the design, operation, and management of heat networks in the UK. It aims to improve efficiency, reduce carbon emissions, and ensure reliable performance. The guidance covers best practices for planning, commissioning, and...
Building Safety Act
The Building Safety Act 2022 improves building safety in the UK, focusing on high-risk structures. It strengthens regulations, establishes the Building Safety Regulator, and mandates accountability for developers. The Act aims to prevent future tragedies like Grenfell...
Energy Act 2023 Guidance
The Energy Act 2023 promotes energy security and affordability in the UK, encouraging investment in renewable energy, enhancing grid resilience, and supporting nuclear and hydrogen projects. It also seeks to modernize energy markets and reduce carbon emissions,...
Heat Network (Metering and Billing) Regulations 2014
The Metering and Billing Regulations ensure accurate energy billing and promote fairness by requiring suppliers to provide reliable meters, correct billing, and transparent information to customers. They aim to protect consumers, prevent overcharging, and improve...
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